Aegis Auto Transport Reviews 

116
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Evaluating 117 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praised the staff's helpfulness and professionalism, noting their responsiveness and clear communication. Many highlighted the smooth and well-organized service, with timely deliveries and vehicles arriving in perfect condition. Reviewers appreciated the reliable execution and positive support received. However, some customers noted significant pricing issues, reporting final costs were often much higher than initial quotes, sometimes tripling. People also experienced delays in pickup dates and delivery, with vehicles arriving late or not as scheduled. A few reviewers also mentioned rude customer service and poor communication regarding these changes.

What people talk about most

Staff

Customers had positive experiences with staff, frequently praising individuals for their professionalism and... See more

Service

Consumers find service to be positive, with many highly recommending the company for its outstanding service... See more

Price

Users describe negative interactions with price, frequently reporting that initial quotes are significantly... See more

Delivery service

Customers consistently note ambiguous experiences with delivery service, with many praising the timely and... See more

Customer service

Reviewers mention positive feedback about customer service, highlighting the team's commitment to quality and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Mike was extremely helpful through the shipping process. He worked with the carriers to get my vehicle back home to me. Yes there were some hiccups but he did not tire of his efforts. I would highly r... See more

Rated 5 out of 5 stars

Alex Smith, great person to work with. Always a good experience when transporting for him. They always give the correct information when picking up vehicle and if any issues they always pick up Phone... See more

Rated 5 out of 5 stars

We had the pleasure to work with Alex Smith he is very professional and responsive keeping great communication between both parties carrier and client. R Team Auto Transport LLC MC # 1560555


Company details

  1. Delivery Company

Written by the company

Your #1 Car Transport Company in USA!


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

116 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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4.3

All reviews

(116)

105 reviews in the last 12 months

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Rated 1 out of 5 stars

Honestly

Honestly, Aegis Auto Transport was a huge disappointment.They kept pushing back my pickup date with no updates.My car showed up late and not in the same condition.On top of that, they jacked up the price last minute.

8 August 2025
Unprompted review
Rated 5 out of 5 stars

Great team to work with especially…

Great team to work with especially Pedro Diaz excellent communication, very professional!!

17 September 2025
Unprompted review
Aegis Auto Transport logo

Reply from Aegis Auto Transport

Thank you for your feedback! We're glad to hear that our team met your expectations and delivered dependable service.

Rated 1 out of 5 stars

I had the worst experience with Aegis…

I had the worst experience with Aegis Auto Transport. They promised quick and safe delivery but kept delaying again and again. The customer service was rude, never picked up calls, and kept giving fake excuses. My car arrived late and in bad condition. This company only cares about taking money, not about customers. I will never recommend them to anyone.

11 August 2025
Unprompted review
Rated 1 out of 5 stars

This company are scammers they pressure…

This company are scammers they pressure me into using them with a quote of 380 100 up front then when it was time pressure me into signing a contract leading me to believe it would 380 when it’s time to take the car they could not find driver for the date and 3 days later they given me a price of 700$ they kept my 100 deposit And told me I should have know it was estimated. Don’t use them they are a fraud deal with overseas rep can’t even speak English well. I’m reporting them to BBB

22 September 2025
Unprompted review
Rated 5 out of 5 stars

Was easy to communicate with and very…

Was easy to communicate with and very respectful. Will work with him again.

28 August 2025
Unprompted review
Aegis Auto Transport logo

Reply from Aegis Auto Transport

Thank you for your feedback! We're thrilled to hear our team exceeded your expectations and delivered the reliable service you deserve.

Rated 5 out of 5 stars

Good to work with you

Good to work with you. Awesome communication.

29 August 2025
Unprompted review
Aegis Auto Transport logo

Reply from Aegis Auto Transport

Thank you for your feedback! We're thrilled to hear our team exceeded your expectations and delivered the reliable service you deserve.

Rated 5 out of 5 stars

Excelente profissional

I had a great experience shipping my car with this company. Jeff Winston was very professional and helpful throughout the entire process. Communication was clear, the driver was on time, and my vehicle arrived in perfect condition. I really appreciated the updates and transparency. Highly recommend this company and especially Jeff Winston for a smooth and reliable car transport.

27 August 2025
Unprompted review
Rated 4 out of 5 stars

Lio Martinez took care of my deal

Lio Martinez took care of my deal.
Pros: I got my vehicle in time and they picked up my vehicle in a timely manner. I got my vehicle in a perfect condition.
Cons: Initially, they gave me a quote of 750 usd to ship my vehicle but at the pick up date, they told me there is high demand of driver and that 1350 is the best price they can offer. This is something they should have mentioned earlier. Then what is the point of giving initial quote. Anyways, since they carried my vehicle properly, I would say this is still a good service.

20 August 2025
Unprompted review
Rated 1 out of 5 stars

the company is a fraud

the company is a fraud, first they give you a quote, they lie to you for 7-8 days that everything is ok and that they will deliver your car, and then on the day when they are supposed to pick up the car a few hours before the pickup, they increase the price 3 times. Do not waste your time with them, in case they ask you for a deposit and tell you that the price is locked, they will only cheat you for the deposit and will not give you back, and they will again increase the price for bringing the car two to three times.

18 August 2025
Unprompted review
Rated 5 out of 5 stars

Excellent services

Excellent services, very professional company. The agent Pedro Diaz was very helpful and professional. This company is very highly recommended. Good job!

21 August 2025
Unprompted review
Rated 5 out of 5 stars

Great customer service.

Great customer service.
Very helpful.
The driver was very kind.
Kept me updated
I ended up paying more than the original quote I ended up transport pick up date 9 days after original pick up date.
However, the humanity, the staff, the driver were the best

13 August 2025
Unprompted review

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