The engineer we had was called Joe, we highly recommend. He fitted my new smart meter. He was polite and helpful and did an excellent job. Thank you
Company replied
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The engineer we had was called Joe, we highly recommend. He fitted my new smart meter. He was polite and helpful and did an excellent job. Thank you
Company replied
I have reduced the rating because we had a longer wait than we had been told, despite the issue bring classed as an emergency. However, Michael, the engineer,was great. He listened to the issues that... See more
Company replied
Michael rang to let us know he was on his way. Was punctual and carried out the job quietly allowing me to work from home with no disruptions. When he finished he took the time to show me how the disp... See more
Company replied
We had our smart meter system upgraded for gas and electricity. Yas the engineer was super friendly and efficient and had it all changed and setup done. He explained in detail how it work and left... See more
Company replied
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Was on time friendly and polite good at his work

Reply from Aes Smart
Michael Peers attended on the 5th march he was lovely, efficient and helpful. Would recommend for anyone.

Reply from Aes Smart
Micheal was very efficient at what he does, very curious and well mannered, very tidy workmanship

Reply from Aes Smart
Michael Peeb was excellent at fixing the gas meter today, he was very professional and very efficient

Reply from Aes Smart
Prompt polite and very efficient and a pleasure to deal with

Reply from Aes Smart
Michael came out to fit new electric and gas smart meters. Very happy with the service received, Michael was friendly and professional.

Reply from Aes Smart
Micheal was an angel, gave an indepth explanation of how my switch works and was polite

Reply from Aes Smart
Very friendly engineer, he kept me up to date on everything he was doing, He checked everything afterwards, very happy with the change of meters.

Reply from Aes Smart
Darren Wood installed a smart meter in my home on 25 February 2025. He was professional, courteous and friendly. His work was efficient and of a high standard. He explained the process in detail and took time to explain how the smart meter worked. He was friendly and ensured He cleaned up after the work was completed. Would highly recommend.

Reply from Aes Smart
Michael was very brilliant, have been trying for 2 years to get a smart meter installed and he got it sorted for me straight away.

Reply from Aes Smart
Darren was my smart meter installer today and phoned before he arrived , Darren was able to answer any questions I had, both meters fitted and working he explained about the in-house display and left a tidy job making sure everything was working fine

Reply from Aes Smart
Darren Wood fitted our smart meter, he called to tell us when he was arriving and turned up promptly. He was a very pleasant guy, explaining what he was doing, did his work and left the area clean and tidy. All round a good service.

Reply from Aes Smart
Darren Wood installed a smart meter today. He contacted us to tell us when he would be coming. He arrived promptly. He explained what he was about to do and then he got on with the job and finished it in good time. Darren was careful and considerate with parking and wiping his feet etc. He was cheery, friendly and professional. He explained how the smart meter worked and gave us some other advice to do with an old fuse box. He did a great job and I would recommend him to anyone.

Reply from Aes Smart
Michael peers visited my property as my gas meter wasn’t working!
He phoned me in advance to give me a time he would arrive and he came at the exact time. Michael travelled 3 hours to sort this out for me which I think is amazing and shows how committed to the job he is!
Very friendly and talked me through everything!
Such a credit to the company! Thankyou so so much

Reply from Aes Smart
Michael was polite and professional. Helped me with all my questions.

Reply from Aes Smart
My engineer today Michael Peers was friendly, prompt & very knowledgeable about what I needed to know about the smart meter. Overall I’m happy with today’s job.

Reply from Aes Smart
Michael was friendly and helpful in understanding our new smart meter!

Reply from Aes Smart
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