Called me today from a mobile number. Initially said they were calling from EE with an “unbelievable offer”. Upon questioning them further they then said they were calling on behalf of 02. Looked the... See more
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See what reviewers are saying
SCAMMERS! They ask for way too many details, bank account no. Sort code, long card number, expiry and 3 digit security code. And when asked why she needed all this information she responded with its... See more
Company replied
I am really dubious of using your company. Before I part with my money, can you please confirm how it works? I was contacted today by your advisor and he was forcing me to give my bank details, he... See more
I had some misunderstanding at first with them due to a little miscommunication but Chloe and Helmi called and cleared everything up. The Issue has been resolved now and everything is fine. I would re... See more
Company details
Written by the company
Affordable Offers is an online mobile site that provides its visitors with top and best deals for Telecoms and other categories. We understand the importance of providing our customers with the best deals; that's why we search, study and choose the most discounted offers for our users. Our goal is to make it easy for our customers to find the perfect mobile or sim contract deal that fits their needs and budget. We feature an array of the best mobile & sim contract deals in addition to many other packages, and we don't take commissions from our customers/visitors as we do have affiliate agreements for all offers on our website. All of our packages are subject to a credit check, and we have a credit department that offers some packages that doesn't need a credit check which is not available on this site. Our customer service team is dedicated to providing the best possible experience for our customers. We are available to assist you with any questions or concerns you may have. We believe in putting the customer first and strive to exceed your expectations. We would appreciate if you could leave us a review on Trustpilot, so we can continue to improve our service for you and other customers. Thank you for choosing Affordable Offers!
Contact info
128 City Road,, EC1V 2NX, London, United Kingdom
- 0207 961 1610
- info@affordableoffersltd.co.uk
- affordableoffersltd.co.uk
2.1
Poor
104 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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See how their reviews and ratings are sourced, scored, and moderated.
Reply from Affordable Offers ltd
We're very sorry to hear about your negative perception of our service. At Affordable Offers, we strive to provide top-tier service to our customers and adhere strictly to ethical business practices. We certainly assure you that we are a legitimate business and not a scam.
If you've had a negative experience with our services or have any unresolved issues, we would greatly appreciate the opportunity to address them. Please get in touch with our customer service team at 0207 961 1610 or via email at support@affordableoffersltd.co.uk, and we will do our utmost to resolve any concerns you may have.
Your satisfaction is our priority, and we hope to turn your experience around.
Don’t trust them!.. they’ll just dump you in a whole lot of ****
Previous review was positive due to the fact they get you to do the review before completing your order! What was offered was not what I received. I after discovered that The sim was £25 and then the phone was another £25 per month. Which they did not make clear. I also only received the sim. The phone was not sent out and when I tried to find out why and return the sim as I needed the phone with the sim I was not able to get hold of anyone to question it or return sim. I called the network provider who were just as unhelpful and are currently billing me even though I have made it clear I did not receive a phone and I want to return the (unopened/unused) sim.
12 May 2023
Unprompted review
Reply from Affordable Offers ltd
We are sincerely sorry for the confusion and frustration you've experienced. At Affordable Offers, we aim for transparency and are always keen to help our customers understand the details of the offers and services we provide.
We understand from your review that you were expecting to receive a phone along with the SIM card, and we deeply regret the confusion. We want to assure you that our intention was never to mislead or disappoint you.
We've been trying to reach you to address this matter and are still eager to help. If you could kindly get in touch with our customer service team at 0207 961 1610 or email us at support@affordableoffersltd.co.uk, we will investigate this further and aim to resolve it promptly.
We look forward to hearing from you and resolving this matter to your satisfaction.
Reply from Affordable Offers ltd
Thank you for taking the time to leave a 5-star review! We're thrilled to hear that you had a great experience with us. Your positive feedback truly encourages us to keep up our efforts. Should you need further assistance or have any inquiries in the future, feel free to reach out. We're always here to help!
Have not received my parcel
9 May 2023
Unprompted review
Reply from Affordable Offers ltd
Sorry to hear about the delay you've experienced in receiving your parcel. We understand how frustrating this can be and we sincerely apologize for any inconvenience caused.
Please rest assured that we are here to help. To investigate this further, we kindly request you to get in touch with our customer support team at 0207 961 1610 or via email at support@affordableoffersltd.co.uk. They will be able to look into your order status and help resolve this issue as quickly as possible.
We value your patience and understanding in this matter and hope to rectify this situation promptly.
Reply from Affordable Offers ltd
Thank you for your 4-star review! We're glad to hear that you found our team helpful, kind, and easy to communicate with. At Affordable Offers, we pride ourselves on our customer service and always strive to make every interaction with our customers a positive one.
Reply from Affordable Offers ltd
Thank you for your 4-star review! We're delighted to hear that you had a positive experience with our customer service. We strive to provide excellent service to all our customers and your feedback encourages us to continue doing so.
Very friendly service
6 May 2023
Unprompted review
Reply from Affordable Offers ltd
Thank you for your 5-star review! We're thrilled to hear that you found our service friendly. We always strive to provide a warm and welcoming experience for all our customers. Your feedback is greatly appreciated, and we look forward to continuing to serve you.
Very happy amazing company highly…
Very happy amazing company highly recommend
6 May 2023
Unprompted review
Reply from Affordable Offers ltd
Thank you so much for your 5-star review and your recommendation! We're overjoyed to hear that you're happy with our service. Your positive feedback truly encourages our team to strive for excellence. We're thrilled to have you as a part of the Affordable Offers community.
Chole made things very easy an…
Chole made things very easy an explained everything about the contract . Was a pleasure dealing with company an great customer service I recommend
6 May 2023
Unprompted review
Reply from Affordable Offers ltd
Thank you for your 5-star review! We're thrilled to hear that you had a positive experience with Chloe and found her explanations about the contract to be helpful. We take pride in our dedicated and knowledgeable staff who strive to provide excellent service. Your recommendation means a lot to us.
Everything was good
6 May 2023
Unprompted review
Reply from Affordable Offers ltd
Thank you for your 5-star review! We're delighted to hear that you had a positive experience with us. Your feedback is greatly appreciated, and we look forward to continuing to provide you with excellent service.
Explaining everything to me
Explaining everything to me regarding my order and very friendly
4 May 2023
Unprompted review
Reply from Affordable Offers ltd
Thank you for your 5-star review! We're thrilled to hear that you found our team to be informative and friendly. We always strive to provide comprehensive explanations and excellent customer service to make sure all our customers have a clear understanding of their orders.
Very good experience
4 May 2023
Unprompted review
Reply from Affordable Offers ltd
Thank you for your 5-star review! We're delighted to hear that you had a good experience with us. We always aim to deliver exceptional service to our customers and your feedback encourages us to continue doing so.
Thank you so much for your service
3 May 2023
Unprompted review
Reply from Affordable Offers ltd
Thank you for taking the time to leave us a 4-star review! We're delighted that you appreciated our service. At Affordable Offers, we're committed to providing excellent customer support to ensure a positive experience for all our customers.
Review
Great guidance and explained things well fast with the application
27 April 2023
Unprompted review
Reply from Affordable Offers ltd
Thank you for taking the time to leave us a 5-star review! We're delighted to hear that you received great guidance and found our explanations clear and helpful. It's fantastic to know that our team was able to assist you quickly with your application.
At Affordable Offers, we strive to provide exceptional customer service to ensure a positive experience for all our customers.
The service was very good
28 April 2023
Unprompted review
Reply from Affordable Offers ltd
Thank you for taking the time to leave us a 5-star review! We're thrilled to hear that you found our service to be very good. At Affordable Offers, we strive to provide exceptional customer service to ensure a positive experience for all our customers.
Reply from Affordable Offers ltd
Thank you for your 5-star review! We're delighted to hear that you had a positive experience with our team member. At Affordable Offers, we take pride in our dedicated and friendly staff, who are always ready to provide excellent service to our customers.
5 star service
5 star service
Handlers could speak slower
Closing handier Very clear an all very professional
24 April 2023
Unprompted review
Reply from Affordable Offers ltd
Thank you for taking the time to leave us a review and for the 5-star rating! We're glad to hear that you found our service to be professional and clear. We appreciate your feedback regarding the pace at which our handlers speak. We will definitely take this into consideration and remind our team to adjust their speaking speed to ensure clear communication with our customers.
If you have any further questions or need assistance in the future, please don't hesitate to reach out to us at 0207 961 1610 or support@affordableoffersltd.co.uk. We're always here to help!
Given hope of new phone
20 April 2023
Unprompted review
Reply from Affordable Offers ltd
Thank you for your 5-star review! We're pleased to know that we could offer you hope for a new phone. At Affordable Offers, our goal is to help our customers find the best possible deals on mobile phones and contracts.
We would like to take this opportunity to remind you that the approval for a new phone or contract is often based on an individual's credit score. Although we do our best to provide the most suitable options, the final decision is subject to a credit check.
If you have any further questions or need assistance, please don't hesitate to reach out to us at 0207 961 1610 or support@affordableoffersltd.co.uk. We're always here to help!
Was very understanding on what I needed…
Was very understanding on what I needed to know
20 April 2023
Unprompted review
Reply from Affordable Offers ltd
Thank you for taking the time to leave us a 4-star review! We're glad to hear that our team was understanding and provided you with the information you needed. At Affordable Offers, we strive to offer excellent customer service and support tailored to our customers' needs.
If you have any further questions or require assistance in the future, please don't hesitate to reach out to us at 0207 961 1610 or support@affordableoffersltd.co.uk. We're always here to help!
Very friendly and very helpful
20 April 2023
Unprompted review
Reply from Affordable Offers ltd
Thank you for taking the time to share your experience with us! We're delighted to hear that you found our team to be friendly and helpful. At Affordable Offers, we pride ourselves on providing excellent customer service to ensure a positive experience for all our customers.
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