Armed Forces Financial Services Reviews 

106
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Dianne has been brilliant from start to finish. She kept us updated throughout the whole mortgage process and made everything easy to understand, even when things got stressful. Her communication... See more

Company replied

Rated 5 out of 5 stars

We honestly couldn't recommend Dianne enough. She made our whole remortgage process so easy from start to finish and was always quick to respond whenever we had any questions. Everything was dealt wit... See more

Company replied

Rated 5 out of 5 stars

We had a great experience with Dianne from Armed Forces Financial Services and wouldn’t hesitate to recommend. She was brilliant throughout our house purchase, which could easily have been very s... See more

Company replied

Rated 5 out of 5 stars

After 16 years in the RAF and eight house moves in SLA, we finally bought our first house with help from Dianne Kerry, our mortgage advisor from AFFS. We would be so lost without her professiona... See more

Company replied

Company details

  1. Mortgage broker
  2. Armed forces association
  3. Financial advisor
  4. Insurance broker

Written by the company

Military Mortgage & Protection Advice Established by Ex Forces for the Armed Forces. AFFS specialise in providing expert Military Mortgage and Protection advice to HM Armed Forces, Veterans and Military Families. Our mission is to provide simple, clear and straight forward financial advice to service personnel, veterans and their families to improve their financial future.


Contact info

4.9

Excellent

TrustScore 5 out of 5

106 reviews

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4.9

All reviews

(106)

31 reviews in the last 12 months

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Rated 5 out of 5 stars

Great service as always

Used Dianne at AFFS many occasions for mortgages and life insurance now and never had anything but 5 star service. Always available to answer any questions and offers the best advice and deals possible.

1 April 2022
Unprompted review
Rated 5 out of 5 stars

Excellent Service

Used Dianne for our remortgage. She gave us some brilliant advice which resulted in us restructuring our deal and getting a much better deal than we originally thought. She was very professional and helpful. We would definitely use again.

27 March 2022
Unprompted review
Armed Forces Financial Services logo

Reply from Armed Forces Financial Services

Thank you Jas

Rated 5 out of 5 stars

Excellent service

This is the second time that Dianne has arranged a mortgage for us and she has been brilliant again. Nothing is too much trouble and her communication is excellent. She wades through the huge amount of information available and recommends products specific to your needs. We will be using AFFS again.

16 January 2022
Unprompted review
Armed Forces Financial Services logo

Reply from Armed Forces Financial Services

Much appreciated, thank you. Dianne affs

Rated 5 out of 5 stars

Quick, easy and FREE.

Dianne was amazing, she was patient and prompt and got us an amazing deal with no fuss. It was a pleasure to do business with her and Forces Financial I would recommend it to anyone. Thank you Dianne.

17 December 2021
Unprompted review
Armed Forces Financial Services logo

Reply from Armed Forces Financial Services

Thank you Ben 👍

Rated 5 out of 5 stars

Have been useing the AFF now for over 7…

Have been useing the AFF now for over 7 years. Dianne always provides a top quality service, always gets back to you and ensures that i am prepared to change my mortgage to ensure i get the best deal available.

Would highly recommend to all HM Forces personnel to contact Dianne for your mortgage needs.

11 October 2021
Unprompted review
Rated 5 out of 5 stars

Dianne is a legend!

Dianne helped me with sorting my first mortgage. She was super responsive to emails and questions. By far was the most helpful person I interacted with in the entire process. Hassle free help and advice.

28 September 2021
Unprompted review
Armed Forces Financial Services logo

Reply from Armed Forces Financial Services

Thank you Aaron, much appreciated

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