After Diamonds Reviews 564

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 271 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional quality of the products, noting that items like rings and necklaces often exceed expectations and look even better in person. Many people highlight the efficient delivery service, with numerous orders arriving quickly, sometimes even ahead of schedule. The overall service is consistently described as brilliant, with consumers appreciating the helpfulness and responsiveness of the team, especially when dealing with specific requests or custom orders. However, some customers also noted issues with delivery times, experiencing delays or receiving items later than initially expected. A few other people also felt that communication regarding order status or tracking information could be improved, leading to some uncertainty about their purchases.

What people talk about most

Product

Customers consistently note positive experiences with product quality and appearance. Many reviewers praise... See more

Quality

Consumers find quality to be positive. Many reviewers praise the exceptional quality of the products, noting... See more

Delivery service

Clients share positive opinions on delivery service. Many customers praise the speed of delivery, with some... See more

Order

Users describe positive interactions with order. Many customers praise the ease of ordering and the quick... See more

Service

Customers had positive experiences with service, consistently praising the helpfulness and efficiency of the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Very easy website to interact with, products delivered as expected and are lovely. Takes quite some research to get confident with lab diamonds, I ended up here after many hours of reading and revi... See more

Company replied

Rated 5 out of 5 stars

Ordered a pair of 1 carat hoops in white gold on Friday and they arrived at lunchtime on Saturday . Good packaging and a certificate included . The earrings themselves are great quality! You can defin... See more

Company replied

Rated 5 out of 5 stars

My experience with After Diamonds was excellent. The first necklace I ordered whilst beautiful, wasn’t quite what I wanted. I engaged with customer services and nothing was too much trouble. They arra... See more

Company replied

Rated 5 out of 5 stars

I made a call to after diamonds after seeing there diamond Eternity rings on line I was was told it could take upto 3 weeks as it wasn't in stock so i ordered an hour later Ordered 27/11/2025 in... See more

Company replied


Company details

  1. #116 of 291 best companies in Jewellery shop
  2. #35 of 85 best companies in Jewellery Designer

Written by the company

Please visit our online store at AfterDiamonds.co.uk to browse our diamond jewellery and see the quality and value for yourself.

Written by the company

What Does After Diamonds Offer?
We believe everyone should be able to own and enjoy beautiful diamond jewellery. Our mission is to make owning exceptional authentic diamond jewellery a reality with our UK-designed and handcrafted collections. We started After Diamonds to offer high-quality diamond jewellery at accessible prices. We have chosen to use lab-created diamonds in our jewellery to offer the best value in diamond jewellery. Lab-created diamonds are chemically, physically, and optically identical to mined diamonds, but they are created in a laboratory rather than dug out of the ground. This means that lab-created diamonds are more environmentally friendly and ethically responsible than mined diamonds, as they do not require the same resource extraction and labour. In addition to their ethical and environmental benefits, lab-created diamonds also offer excellent value for money. With After Diamond’s jewellery, you can expect to buy larger diamonds of higher quality than your budget would allow when choosing natural diamond jewellery. Because they are created in a controlled environment, laboratory-created diamonds are more consistent in quality than mined diamonds, which can vary widely in terms of clarity, colour, and other characteristics. You can be confident that you are getting a high-quality diamond when you purchase lab-created diamond jewellery from After Diamonds. At After Diamonds, we are dedicated to offering our customers the best possible shopping experience, and we stand behind the quality of our diamond jewellery with a lifetime workmanship guarantee. If you have any questions or concerns, please do not hesitate to contact us. We will be happy to help you find the perfect piece of diamond jewellery to suit your needs and budget.
First Impressions Matter!
Based in the UK, we offer our diamond jewellery worldwide. All deliveries are free and fully insured. Since first impressions count, when you choose jewellery from our collections, your order will be sent to you in our exquisite distinctive packaging. Before opening the box, After Diamonds jewellery will make you happy!

Contact info

4.8

Excellent

TrustScore 5 out of 5

564 reviews

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1-star

Replied to 100% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Excellent service ,very happy with my…

Excellent service ,very happy with my diamond

12 March 2026
After Diamonds logo

Reply from After Diamonds

Thank you for your kind review. We are delighted to hear that you are very happy with your diamond and the service you received.

We truly appreciate your support and your feedback means a great deal to us.

After Diamonds Team

Rated 5 out of 5 stars

Beautiful ring would highly recommend

Beautiful ring would highly recommend

11 March 2026
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Reply from After Diamonds

Thank you for your kind review. We are delighted to hear that you are very happy with your diamond and the service you received.

Your support means a great deal to us and we truly appreciate your feedback.

After Diamonds Team

Rated 5 out of 5 stars

Lovely ring I now wish I got the bigger…

Lovely ring I now wish I got the bigger size diamonds but you never know, but I will be back if I need anything else

9 March 2026
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Reply from After Diamonds

Thank you for your lovely review. We are delighted to hear that you are pleased with your ring.

We completely understand, sometimes it is tempting to go a little bigger, and we would be more than happy to assist you in the future should you decide to upgrade or purchase another piece.

We truly appreciate your support and look forward to helping you again.

After Diamonds Team

Rated 5 out of 5 stars

Amazing quality

Amazing quality. Beautiful piece of jewellery.
Arrived the next day.

6 March 2026
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Reply from After Diamonds

Thank you for your kind review. We are delighted to hear that you are pleased with the quality and that you found your piece so beautiful.

It is also great to know that your order arrived quickly. We truly appreciate your support.

After Diamonds Team

Rated 5 out of 5 stars

Happy with my purchase

Happy with my purchase. Arrived promptly. Good quality necklace and Initial. Bought as a treat to myself. Feel good value

2 March 2026
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Reply from After Diamonds

Thank you for your lovely review. We are so pleased to hear that you are happy with your purchase and that it arrived promptly. It is great to know you are enjoying the quality of the necklace and initial, and treating yourself is always a wonderful idea. We are also delighted that you feel it is good value.

Enjoy wearing it and we hope to see you again soon.

After Diamonds Team

Rated 5 out of 5 stars

Beautiful product.

Beautiful product.
Helpful customer service quick safe delivery.

2 March 2026
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Reply from After Diamonds

Thank you for your kind review. We are delighted to hear that you love the product and that you had a positive experience with our customer service. It is great to know your order arrived quickly and safely.

We truly appreciate your support and hope to see you again soon.

After Diamonds Team

Rated 5 out of 5 stars

Quality and price

2 March 2026
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Reply from After Diamonds

Thank you for your review. We are delighted to hear that you are happy with the quality and the price. Your feedback means a lot to us and we are pleased that you feel you received good value.

After Diamonds Team

Rated 5 out of 5 stars

Prompt delivery

Prompt delivery
Bracelet as described
Love it!

2 March 2026
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Reply from After Diamonds

Thank you for your lovely review. We are so pleased to hear that you love the bracelet and that it arrived promptly. It is great to know it met your expectations and was exactly as described.

After Diamonds Team

Rated 5 out of 5 stars

Received amazing service from Miriam

Received amazing service from Miriam. She reassured us that the piece of jewellery would arrive in time for our daughter emigrating overseas. Great email comms to keep us up to date.

18 February 2026
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Reply from After Diamonds

Thank you for your wonderful review. We are so pleased to hear about your positive experience with Miriam. She will be delighted to know that her support and communication helped reassure you and that the jewellery arrived in time for such an important occasion for your daughter.

We truly appreciate your kind words and wish your daughter all the best on her new journey overseas.

After Diamonds Team

Rated 5 out of 5 stars

Just received a pair of diamond and…

Just received a pair of diamond and gold starfish earrings and the wife loved them
Absolutely fantastic service and quality.
Now she’s after a matching necklace lol

4 March 2026
Unprompted review
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Reply from After Diamonds

Thank you for your great review. We are delighted to hear that your wife loves the diamond and gold starfish earrings and that you were happy with the service and quality.

We hope she enjoys wearing them and perhaps a matching necklace might be the perfect next treat.

After Diamonds Team

Rated 5 out of 5 stars

Five star service

Excellent customer service, bracelet arrived promptly!! Beautiful product. 5 star service from start to finish. Will Definately buy from here again!!

26 February 2026
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Reply from After Diamonds

Thank you for your wonderful review. We are delighted to hear that you are happy with the bracelet and that it arrived promptly. It is great to know you had a positive experience with our customer service and that everything met your expectations from start to finish.

We truly appreciate your support and look forward to welcoming you back again.

After Diamonds Team

Rated 5 out of 5 stars

I had a fantastic experience with After…

I had a fantastic experience with After Diamonds. Their customer service is truly immaculate. The team is incredibly attentive and responds to emails almost immediately, which I really appreciated.

I purchased a lovely necklace from them, and although I absolutely loved it, it just didn’t sit quite right on me. I needed to return it, and they were amazing throughout the whole process. The return and refund were handled so smoothly, absolutely no problem at all.

They offer great quality brands and genuinely take the time to care for their customers. From start to finish, they made me feel comfortable and valued. You’re definitely in safe hands with them.

Highly recommend!

17 February 2026
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Reply from After Diamonds

Thank you so much for your wonderful review

We are absolutely delighted to hear that you had such a positive experience with our team. Providing attentive and responsive customer service is something we truly pride ourselves on, so your kind words mean a great deal to us.

While we are sorry the necklace did not sit quite right for you, we are very pleased to hear that the return and refund process was smooth and straightforward. Making sure our customers feel comfortable and supported throughout the entire process is very important to us.

Your recommendation and feedback about our quality and service really means the world to our team. Thank you again for taking the time to share your experience.

After Diamonds Team

Rated 5 out of 5 stars

Excellent service on my necklace that…

Excellent service on my necklace that had to be made. Delivered before my requested date. My sister is over the moon with her present.

23 February 2026
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Reply from After Diamonds

Thank you so much for your lovely review

We are delighted to hear that you were happy with the service and that your necklace arrived before your requested date. It is wonderful to know that your sister is over the moon with her present.

Thank you for choosing After Diamonds for such a special gift. We truly appreciate your support.

After Diamonds Team

Rated 5 out of 5 stars

Stunning Necklace

The picture does not do this beautiful necklace justice. It arrived the day after I placed the order packaged beautifully complete with an insurance valuation certificate. The initial with the inlaid diamonds is absolutely stunning and I am sure my granddaughter will love it as much as I do. I bought it for her 16th birthday present and I could not be more pleased with the product or the service.

27 February 2026
Unprompted review
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Reply from After Diamonds

Thank you so much for your wonderful review

We are absolutely delighted to hear how pleased you are with the necklace and that it arrived so quickly and beautifully packaged. It is lovely to know that the piece exceeded your expectations and that you appreciated the included valuation certificate.

What a special gift for your granddaughter’s 16th birthday. We hope she loves it just as much as you do and enjoys wearing it for many years to come.

Thank you again for your kind words and support.

After Diamonds Team

Rated 5 out of 5 stars

Exceptional service!

Exceptional service!! They were so attentive to my order and contacted me to double check sizing. I will definitely be a repeat customer.

13 February 2026
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Reply from After Diamonds

Thank you so much for your wonderful review

We are delighted to hear that you were happy with the service and that our team could assist in making sure the sizing was just right. Taking that extra care with our customers’ orders is very important to us.

We truly appreciate your support and look forward to welcoming you back again in the future.

After Diamonds Team

Rated 5 out of 5 stars

Beautiful product at very reasonable…

Beautiful product at very reasonable prices with quick delivery.

16 February 2026
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Reply from After Diamonds

Thank you so much for your lovely review

We are delighted to hear you are happy with your purchase and that you found our prices reasonable and delivery quick. That is exactly the experience we aim to provide.

We truly appreciate your support and hope to see you again soon.

After Diamonds Team

Rated 4 out of 5 stars

From ordering to delivery was less than…

ordering to delivery was less than 24 hours - brilliant. Was for a gift -asked for different name/address for the receipt. This didn’t happen though

17 February 2026
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Reply from After Diamonds

Thank you so much for your review

We are delighted to hear that your order arrived in less than 24 hours and that you were happy with the speed of delivery. That is fantastic to hear.

We are very sorry that the receipt was not addressed as requested. This is not the level of service we aim to provide, especially when the order is a gift. We truly appreciate you bringing this to our attention and we will review this with our team to ensure it does not happen again.

Please reach out via email if you would like us to revise the paperwork and we will be more than happy to assist.

After Diamonds Team

Rated 5 out of 5 stars

My experience with After Diamonds was…

My experience with After Diamonds was excellent. The first necklace I ordered whilst beautiful, wasn’t quite what I wanted. I engaged with customer services and nothing was too much trouble. They arranged the return and offered an exchange. The second item was just what I wanted. I can’t thank the team enough for their care and assistance. Albie in particular was so rapid with responses, having made my choice late on a Friday afternoon my new necklace arrived Saturday morning. Brilliant service and a beautiful product. I would recommended all day long. Thank you ☺️

10 February 2026
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Reply from After Diamonds

Thank you so much for such a wonderful and thoughtful review

We are absolutely delighted to hear that you had an excellent experience with us. While we are sorry the first necklace was not quite right, we are so pleased that our team could quickly arrange the return and help you find the perfect piece. That is exactly the level of care and service we strive to provide.

Your kind words about Albie truly mean a lot and will be greatly appreciated. We are especially happy that your new necklace reached you so quickly and that it was just what you were looking for.

Thank you again for your recommendation and support. It genuinely means the world to us.

After Diamonds Team

Rated 5 out of 5 stars

It was easy to order

It was easy to order, quick delivery, beautifully made and the price was just right

9 February 2026
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Reply from After Diamonds

Thank you so much for your lovely review

We are so pleased to hear that you found the ordering process easy, the delivery quick, and that you are happy with the quality of your piece. Knowing you felt the price was just right makes it even better.

We truly appreciate you taking the time to share your experience and hope to see you again soon.

After Diamonds Team

Rated 5 out of 5 stars

Gorgeous ring that goes perfectly…

Gorgeous ring that goes perfectly alongside my engagement ring.

9 February 2026
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Reply from After Diamonds

Thank you so much for your lovely review

We are delighted to hear that your ring pairs perfectly with your engagement ring. That makes it even more special.

We hope you enjoy wearing it for many years to come and truly appreciate you choosing After Diamonds.

After Diamonds Team

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