AFTERSHOCK PC Reviews 417

TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 195 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the product quality and the overall build of the PCs, noting that they run flawlessly and look fantastic. Many people highlight the fast and well-packaged delivery service, often arriving earlier than expected. The customer service and staff are frequently commended for being helpful, friendly, and providing excellent communication throughout the process. However, some customers also noted issues with initial setup or faulty components upon arrival, requiring support to resolve. A few people experienced miscommunication regarding delivery dates or felt that customer service responses were slow or inconsistent, particularly when not dealing with specific, highly-praised individuals.

What people talk about most

Product

People report positive experiences with product quality and performance. Many reviewers praise the great... See more

Quality

Users describe positive interactions with quality. Many customers praise the high-quality builds, noting that... See more

Delivery service

Consumers generally express satisfaction with the delivery service, frequently highlighting its speed and... See more

Customer service

Reviewers highlight positive aspects of customer service, praising the helpfulness, friendliness, and prompt... See more

Staff

Customers had positive experiences with staff, highlighting their helpfulness and efficiency. Many reviewers... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Got exactly what I ordered. Fast Delivery, delivery instructions followed correctly. Only issue, should have small note saying parts, power cable inside unit. I did discover them but nearly bought po... See more

Rated 5 out of 5 stars

The recommendation to use your company came from my computor tech who is Matt from AAA rescue. His attention to detail was massive. When I rang in the order all information required was at hand. Orde... See more

Rated 5 out of 5 stars

Great service, competitive price, prompt delivery. The staff were great to chat with - they were answering questions, informative and not trying to get away. I have only just started to set up the AMD... See more

Rated 5 out of 5 stars

I wasn’t expecting the delivery to be so quick. My pc arrived with so much protective packaging, organised bags for the extra cables and unscathed. I have received so many compliments already on how g... See more


Company details

  1. Computer Shop

Written by the company

Custom PC Builder for your Gaming PC and Gaming Laptop needs. We deliver unbeatable performance and value. Our passion lies in creating the perfect computer or laptop for each users specific needs. Experience our award winning range of gaming laptops and PCs.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

417 reviews

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1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

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Rated 5 out of 5 stars

Excellent Service & Product!

Delivery time and communication with the lovely staff were quick and seamless. The rig itself if an absolute dream and is running finer than I could have hoped for. Can’t recommend Aftershock PC’s enough!

2 November 2025
Unprompted review
Rated 5 out of 5 stars

⭐️⭐️⭐️⭐️⭐️ Outstanding PC and Even Better Customer service

I bought the FLOW: LVL 4 as a gift for my son, and it has absolutely exceeded all expectations. The build quality is excellent, and the performance is phenomenal — the Ryzen 5 7500F paired with the NVIDIA RTX 5060 delivers smooth, responsive gameplay at both 1080p and 1440p. Every game he plays now runs flawlessly, and he’s officially the king of the hill when it comes to performance and output among his friends!
A huge shout-out to Aftershock PC’s customer service team — they were incredible from start to finish. Their communication, support, and attention to detail made the whole experience easy and enjoyable.
If you’re looking for a top-tier pre-built gaming PC backed by amazing customer service, Aftershock are the very best. Highly recommended!

17 October 2025
Unprompted review
Rated 4 out of 5 stars

Very informative instore staff

Very informative instore staff and fast return communication to online queries. Communication could be more proactive when there are delays to advised turnaround (rather than customer needing to reach out to ask for updates) but generally responses from team were helpful and provided promptly.

2 October 2025
Unprompted review
Rated 5 out of 5 stars

Customer service was fantastic

Customer service was fantastic. They kept me up to date on the status of my order and their testing process found a faulty part which was replaced before they shipped it out. The PC has been running great and the performance is fantastic!

27 October 2025
Unprompted review
Rated 5 out of 5 stars

Fantastic support team

The biggest thing that's stood out to me about Aftershock is the responses and help that I received during my build. I had so many questions and queries about the different builds and products to put in them. The answer I got back were not only speedy, but super helpful and more importantly did not at all push for spending more money. Instead they are focussed on you as a customer and what works for you! Can highly recommend this company and if you ever come in to contact with Natalie be ready to have all your worries squashed.

1 October 2025
Unprompted review
Rated 5 out of 5 stars

2 From 2

Second time ordered a new custom PC from aftershock, good communication, good product. Very happy 😊

7 October 2025
Unprompted review
Rated 5 out of 5 stars

Amazing team and great experience

Easy to navigate website, quality build output and quick delivery window. I could not be more satisfied with the experience and the rig. Thank you so much for the hard work team.

23 October 2025
Unprompted review
Rated 5 out of 5 stars

Buy good. Git gud.

Bought, built, shipped, received, lights-on, joy.

Quality work takes time, and the wait is worth it.

Bought my first Aftershock PC a few years ago. Never skipped a hardware beat. Software, yes, but you can't control for that. Software breaks. The kit never did.

Perhaps I got lucky, though I prefer to think of it more like risk mitigation. Buy garbage. Get garbage. Buy good. Git gud (as they say).

Going around again. Time will tell but feeling confident.

Thanks, guys.

P.S. My knees creak and whine more than this thing. If it were an axe murderer, I wouldn't hear it coming. Mercifully, it's not.

29 October 2025
Unprompted review
Rated 5 out of 5 stars

First time buyer

First time buyer. Good experience all round. Great service and communication. Thank you team Aftershock.

23 October 2025
Unprompted review
Rated 5 out of 5 stars

Wonderful experience

I have had a wonderful experience with aftershock pc. The order process was straightforward and easy and I was notified each step of the delivery process.
The pc was well built and I'm very very happy. Can't recommend these guys enough.

16 October 2025
Unprompted review
Rated 5 out of 5 stars

Chamber 8 9070tx

Great service in store, I was giving a upgraded keyboard as one was not available on pickup. The chamber LVL 8 9070tx work amazing and was very easy to set up.

16 October 2025
Unprompted review
Rated 5 out of 5 stars

Comparable price with better parts

After a little mix up with my order being placed in custom build rather than ready to ship, I received my stealth with 5090rtx.
Runs without much noise at all, absolutely stoked I chose this over alternatives I was looking into.
Well done,
Thankyou.

23 October 2025
Unprompted review
Rated 5 out of 5 stars

Consider me Surprised - Shipped PC

Great customer service, quick delivery time and competitive pricing.

This was the first time in my life I had a pre-built computer shipped to me and so yeah was a bit nervous expecting a broken computer or loose parts inside the rig from shipping.

But none of that happened, Aftershock PC packed the rig tight, had solid foam packaging in the rig and once I removed them, I just checked over the parts and no loose parts, consider me very impressed and box rig was packed in was tight and secured by foam packaging so next rig will not hesistate to have shipped again, I am still very impressed as was expecting issues having a rig shipped but instead got it and all was ok and plugged in good to go and have been running it for over a week with no issues.

LOVE my new rig, def best PC shop I have used and will buy my next rig from Aftershock PC, top parts used and reliable.

Thank you Aftershock PC, you guys are awesome and build great PC's, I for sure will be a returning customer and will have no hesitations getting another PC shipped to me.

23 October 2025
Unprompted review

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