AFTERSHOCK PC Reviews 417

TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 195 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the product quality and the overall build of the PCs, noting that they run flawlessly and look fantastic. Many people highlight the fast and well-packaged delivery service, often arriving earlier than expected. The customer service and staff are frequently commended for being helpful, friendly, and providing excellent communication throughout the process. However, some customers also noted issues with initial setup or faulty components upon arrival, requiring support to resolve. A few people experienced miscommunication regarding delivery dates or felt that customer service responses were slow or inconsistent, particularly when not dealing with specific, highly-praised individuals.

What people talk about most

Product

People report positive experiences with product quality and performance. Many reviewers praise the great... See more

Quality

Users describe positive interactions with quality. Many customers praise the high-quality builds, noting that... See more

Delivery service

Consumers generally express satisfaction with the delivery service, frequently highlighting its speed and... See more

Customer service

Reviewers highlight positive aspects of customer service, praising the helpfulness, friendliness, and prompt... See more

Staff

Customers had positive experiences with staff, highlighting their helpfulness and efficiency. Many reviewers... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Got exactly what I ordered. Fast Delivery, delivery instructions followed correctly. Only issue, should have small note saying parts, power cable inside unit. I did discover them but nearly bought po... See more

Rated 5 out of 5 stars

The recommendation to use your company came from my computor tech who is Matt from AAA rescue. His attention to detail was massive. When I rang in the order all information required was at hand. Orde... See more

Rated 5 out of 5 stars

Great service, competitive price, prompt delivery. The staff were great to chat with - they were answering questions, informative and not trying to get away. I have only just started to set up the AMD... See more

Rated 5 out of 5 stars

I wasn’t expecting the delivery to be so quick. My pc arrived with so much protective packaging, organised bags for the extra cables and unscathed. I have received so many compliments already on how g... See more


Company details

  1. Computer Shop

Written by the company

Custom PC Builder for your Gaming PC and Gaming Laptop needs. We deliver unbeatable performance and value. Our passion lies in creating the perfect computer or laptop for each users specific needs. Experience our award winning range of gaming laptops and PCs.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

417 reviews

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Hasn’t replied to negative reviews

How this company uses Trustpilot

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Rated 4 out of 5 stars

Good communication

Product wasn't ready as expected but there was very good communication and continual updated throughout from the team and a quick delivery once ready. Great product.

1 October 2025
Unprompted review
Rated 5 out of 5 stars

The ordering process in store was…

The ordering process in store was extremely quick, I was in and out of the store in around 10 minutes. I also had a lot of question that o wanted to ask throughout the entirety of the waiting period between ordering and receiving my delivery, all of my questions were answered as well as those answers being given in an expectedly quick manner which was a very nice surprise. Once I received my delivery I was very happy with the ease of setting up the PC with no issues whatsoever and have been extremely happy with the performance of the PC. Could not be happier. Thank you to everyone at Aftershock.

20 October 2025
Unprompted review
Rated 5 out of 5 stars

I ordered a ready to ship PC.

I ordered a ready to ship PC, and my experience was great. I ordered mid afternoon on Monday and my PC was at my door by Friday morning. I was kept in the loop at each stage and the PC works a dream. Easy to assemble when arrived and works smoothly and looks great!

17 October 2025
Unprompted review
Rated 5 out of 5 stars

The process is smooth and fast

The process is smooth and fast. Don't worry if your custom built PC sits at allocating parts for a while, the following steps to testing, shipping and delivery go quickly. Plus I hear they build 200 PC's a day.

i booked a call with tech support once I got my PC to switch off all the RGB lights. Can't talk highly enough about Aftershock. The tech support dude knew exactly where everything was on my motherboard.

Games run soo good

16 October 2025
Unprompted review
Rated 5 out of 5 stars

*insert eye catching title here*

Amazing customer service. Really easy to make the custom builds, and fair pricing, they have a very straightforward website UI. The FAQ section helps with almost everything I was worried about, and when I put in my question that wasn't there they were very fast to respond, within the day, very good when your worried about something, gives you peace of mind. Only issue I have is the update system for custom PC's is a bit off. Been on one stage for a bit, but that was stated to be normal, I'm just very impatient cus my last PC is broken so I've been twiddling my thumbs waiting for it lol

15 October 2025
Unprompted review
Rated 5 out of 5 stars

I purchased my computer from Aftershock…

I purchased my computer from Aftershock about 12 months ago and I needed a fix and a firewire card fitted. Dylan who I had the most communication with during my process of trying to get a scanner talking to the computer.

The service I received from Dylan was nothing short of exceptional and nothing was a problem at all.

I would have no hesitation is putting their name forward in a heartbeat as I know everyone there is will to help.

Casey

15 October 2025
Unprompted review
Rated 5 out of 5 stars

10000% Reccomment

I ordered on Tuesday at midday and came by Wednesday 2pm, pc is amazing looking, have great deals when events are on 0 issues

14 October 2025
Unprompted review
Rated 5 out of 5 stars

Order to delivery was very quick and…

Order to delivery was very quick and the computer came undamaged. Very good build quality from what I've seen and the PC works perfectly.

Only problem I had was getting the foam out of the PC case - FYI some cases have a metal tab that you pull towards you to get the glass out (took me far longer than it should have to figure that out).

Otherwise, the process was great!

7 October 2025
Unprompted review
Rated 5 out of 5 stars

Creator Max RTX5090

I ordered a high-end pre-order workstation from Aftershock. The PC arrived in excellent condition and was well-packaged for transport. It's a pity that they couldn't include a GPU anti-sag bracket for such a high-end build, given that it houses a massive RTX5090. Other than that, I am happy with what I ordered and the service that I received from Aftershock.

29 September 2025
Unprompted review

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