We established a formula for my monthly prescription. I asked to wait a couple months because I had to finish a recent glp-1 prescription. He was very flexible, and informed me I could call back just... See more
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Review summary
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Reviews shaping this summary
Follow up providers takes time to respond any questions in a very professional manner. Never have been this easy to take care of my health.
Company replied
Experience with the doctor and getting medication was easy. But getting logged into the website/app has been a nightmare. I called and was told my issue had been escalated to IT and I would be called.... See more
Company replied
Everything was super simple and easy! I had an issue with getting the refill form, but the representative sent me a link and from there, it was a matter of minutes to process!
Company replied
Company details
Written by the company
Agile Telehealth makes it easy for employers to offer employees affordable, prescription-based GLP-1 treatments—all from the convenience of a virtual visit. What sets Agile’s programs apart is our ongoing, personalized support through exclusive Care Coaching. Each patient is paired with a certified Care Coach who meets with them biweekly—or at a cadence that works best for them.
Contact info
United States
- agiletelehealth.com
4.6
Excellent
854 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 91% of negative reviews
Typically replies within 1 week
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Customer service was excellent
Customer service was excellent
Damian ( representative) was patient and very helpful!
8 July 2026
Unprompted review
Reply from Agile Telehealth
Hi Gloria, we're so happy to hear that Damian provided such patient and helpful service. Thank you for sharing your kind feedback about our Agile Telehealth patient support team. We'll continue to prioritize this level of care for all our patients.
-Agile Telehealth Team
Reply from Agile Telehealth
Hi Sue, we’re so happy to hear you had such an excellent experience with our team. Thank you for sharing your kind feedback! Agile Telehealth reviews like yours help others feel confident in their journey. We’ll continue to provide the dedicated support you deserve every step of the way.
-Agile Telehealth Team
The NP was knowledgeable
The NP was knowledgeable, easy to understand and explained the process and procedures clearly. All questions answered. I appreciated her expertise.
8 July 2026
Unprompted review
Reply from Agile Telehealth
Hi Bos, it’s wonderful to hear that our nurse practitioner provided the clarity and expertise you needed. Thank you for your kind words and for trusting us. We’ll make sure the Agile Telehealth patient support team continues to provide this level of clear, professional care.
-Agile Telehealth Team
Answered all my questions and added…
Answered all my questions and added reasons why
8 July 2026
Unprompted review
Reply from Agile Telehealth
Hi Mari, it’s wonderful that our team could give you the clear answers and context you were looking for. Thank you for choosing us and sharing your feedback. We’ll keep making sure every patient feels informed throughout their Agile Telehealth medical weight loss program.
-Agile Telehealth Team
She listened to me and gave me great…
She listened to me and gave me great feedback.
8 July 2026
Unprompted review
Reply from Agile Telehealth
Hi Tonya, it’s wonderful to hear that your provider listened closely and provided the feedback you needed. Thank you for trusting us with your health journey. We’ll continue to offer an Agile Telehealth personalized approach to ensure every patient receives the attentive care they deserve.
-Agile Telehealth Team
Reply from Agile Telehealth
Hi Angela, it’s great to hear that you found our process so simple and quick. Thank you for your trust and for sharing your positive feedback. Agile Telehealth reviews help show others how easy it is to begin. We’ll continue working hard to keep our services efficient and straightforward for you.
-Agile Telehealth Team
Reply from Agile Telehealth
Hi Cerissa, it’s great to hear that you found our process so easy and clear. Thank you for your kind words and for trusting the Agile Telehealth patient support team. We’re committed to keeping our program straightforward and helpful for you.
-Agile Telehealth Team
Communication is open and honest
Communication is open and honest. All questions answered
6 July 2026
Reply from Agile Telehealth
Hi Bridget, we're so pleased you felt heard and received clear answers to your questions. Thank you for trusting the Agile Telehealth patient support team with your care. We’ll keep working hard to provide the honest, open communication you deserve.
-Agile Telehealth Team
I appreciate that the provider had the…
I appreciate that the provider had the information I already filled out readily available, it took very little time, and explanations were perfect for my
Level of understanding.
6 July 2026
Unprompted review
Reply from Agile Telehealth
Hi Jewelee, it's great to hear your appointment was efficient and that your provider was well-prepared for your visit. Thank you for trusting us with your care and sharing your feedback. The Agile Telehealth patient support team will continue to ensure our process stays simple and clear for you.
-Agile Telehealth Team
There were issues with the connection...
There were issues with the connection, but I received a phone call instead and was so grateful. The clinician/nurse was very friendly and pleasant and made the phone visit enjoyable. She was able to explain the dosage adjustments to me and was very efficient.
6 July 2026
Unprompted review
Reply from Agile Telehealth
Hi Tiffany, we're so glad our team was able to connect with you by phone when the technology hit a snag. Thank you for trusting us with your care and sharing such kind words about your clinician. Agile Telehealth reviews like yours help us maintain our commitment to providing helpful, efficient support for everyone.
The Agile Telehealth Team
Reply from Agile Telehealth
Hi Tiffany, it’s great to know you received such a quick response from us. Thank you for your trust and for sharing your feedback. Our Agile Telehealth patient support team will keep working hard to ensure our communication stays fast and helpful for you.
-Agile Telehealth Team
Very helpful and supportive
Very helpful and supportive. Answered my questions with patience.
5 July 2026
Unprompted review
Reply from Agile Telehealth
Hi Laura, it’s wonderful to hear that our team provided the patient and supportive care you needed. Thank you for your trust and for sharing your kind words. The Agile Telehealth patient support team is dedicated to staying by your side throughout your journey.
-Agile Telehealth Team
Reply from Agile Telehealth
Hi Carlyn! It’s wonderful to hear that you’re having such a great experience. Thank you for your kind words and for trusting us with your care. We’ll continue working hard to maintain the high quality of our Agile Telehealth medical weight loss program for you.
-Agile Telehealth Team
Reply from Agile Telehealth
Hi Tamolyne, we're so glad you had an excellent experience. Thank you for sharing your feedback and for trusting Agile Telehealth. Agile Telehealth reviews like yours mean a lot to us. We’ll keep working hard to make sure every step of your journey is just as supportive and positive.
-Agile Telehealth Team
Dr Porter
Dr. Porter answered my questions and was very helpful in the decision process I am now going through.
4 July 2026
Unprompted review
Reply from Agile Telehealth
Hi Michael, it’s wonderful to hear that Dr. Porter provided the clarity you needed during your decision process. Thank you for sharing your experience and for trusting our team with your care. We’re committed to maintaining an Agile Telehealth personalized approach for all our patients.
-The Agile Telehealth Team
I have concerns of the process
I'm concerned that I picked my own medication. I'm concerned that I paid for this before even talking to a clinician and knowing if I qualified. I think this system is backwards and if you're putting us on a drug then perhaps the clinician should choose which one is best for us and paying for it only after deciding if we want to move forward/knowing if we qualify and in which program we're going to be in instead of having us pick our own medication and pay for it on the front end. The clinician was great, my experience in this process was backwards and ultimately rushed.
3 July 2026
Reply from Agile Telehealth
Hi Rebecca, we hear your concerns about the enrollment process feeling out of order. It’s important that you feel confident in the Agile Telehealth weight loss program, and we’re taking your feedback about the payment and medication selection timing seriously. We’ve shared this with our team to help improve our intake experience. Please email us at patientsupport@agiletelehealth.com so we can look into this personally.
-Agile Telehealth Team
Reply from Agile Telehealth
Hi Destinee, we’re so glad you felt supported and had your questions answered. Thank you for sharing your positive feedback about your experience. The Agile Telehealth patient support team is always here to help. We'll continue to provide that same level of care and attention as you move forward.
-The Agile Telehealth Team
Easy and Convenient
It has been easy to understand and refill. I have the number saved in my phone in case I have any questions. The fact you guys let me know when it’s time to refill is very, and I mean VERY, convenient for me. Thank you for all your hard work and keep it up!
2 July 2026
Unprompted review
Reply from Agile Telehealth
Hi Tabitha! We’re so happy our refill reminders and easy process have been helpful for you. Thank you for your kind words and for trusting us with your care. Agile Telehealth reviews like yours truly motivate our team. We’ll keep working hard to ensure your experience stays seamless and convenient!
-The Agile Telehealth Team
Great experience
I really liked the provider. I felt heard and she was very knowledgeable about perimenopause and answered all my questions. She is getting me started on HRT right away.
1 July 2026
Unprompted review
Reply from Agile Telehealth
Hi Amanda, it’s wonderful to hear that your provider made you feel heard and supported regarding your perimenopause questions. We’re so glad we could get you started on your journey so quickly, and we appreciate your trust. We’ll continue providing this Agile Telehealth personalized approach to ensure you always receive high quality care.
-Agile Telehealth Team
Everything was great except for each…
Everything was great except for each time I meet there are issues on the clinician's side with the sound and not being able to hear everything that she says.
30 June 2026
Unprompted review
Reply from Agile Telehealth
Hi Sue, we’re sorry to hear about the audio issues during your meetings. It’s important that you can hear your clinician clearly. Thank you for your patience and the five-star rating. Our Agile Telehealth patient support team is committed to resolving these technical details to ensure your future visits are perfect.
-The Agile Telehealth Team
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