We established a formula for my monthly prescription. I asked to wait a couple months because I had to finish a recent glp-1 prescription. He was very flexible, and informed me I could call back just... See more
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I've been unable to find time to go to a dermatologist to get an update to my rosacea. This option was quick, easy and I only took 5 minutes out of day to do!
Follow up providers takes time to respond any questions in a very professional manner. Never have been this easy to take care of my health.
Company replied
Experience with the doctor and getting medication was easy. But getting logged into the website/app has been a nightmare. I called and was told my issue had been escalated to IT and I would be called.... See more
Company replied
Company details
Written by the company
Agile Telehealth makes it easy for employers to offer employees affordable, prescription-based GLP-1 treatments—all from the convenience of a virtual visit. What sets Agile’s programs apart is our ongoing, personalized support through exclusive Care Coaching. Each patient is paired with a certified Care Coach who meets with them biweekly—or at a cadence that works best for them.
Contact info
United States
- agiletelehealth.com
4.6
Excellent
851 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 89% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Agile Telehealth
Hi Jamonte, it’s wonderful to hear that you’ve had such a positive experience with our communication. Thank you for sharing your feedback and highlighting the work of the Agile Telehealth patient support team. We’ll stay dedicated to providing the clear, helpful care you expect from us.
-Agile Telehealth Team
The company charged my credit card…
The company charged my credit card before I had my evaluation with a provider. Then the provider determined I wasn't eligible for the medication. So now I have to get a refund from the company.
22 June 2026
Unprompted review
Reply from Agile Telehealth
Hi there, thank you for sharing your experience. We understand it’s frustrating to manage a refund after being found ineligible for treatment. We'll use your feedback to help improve the Agile Telehealth customer service experience. Please email us at patientsupport@agiletelehealth.com so we can ensure your refund is processed quickly.
-Agile Telehealth
Reply from Agile Telehealth
Hi Rabecca, we’re so glad you found our process clear and easy to navigate. Thank you for sharing your experience and trusting us with your health. Agile Telehealth reviews like yours help us know we’re on the right track. We’ll keep working to maintain this high standard of care for you.
-Agile Telehealth Team
She listened and explained everything…
She listened and explained everything to me. She even called me back to check on a medication that would conflict with it, she was nice and sweet. I would definitely recommend!!
24 June 2026
Unprompted review
Reply from Agile Telehealth
Hi L Anderson, it’s wonderful to hear that our team member took the time to listen and follow up so carefully. Thank you for your recommendation. Agile Telehealth reviews like yours help others see the value of our personalized care. We’ll continue to prioritize this level of attentive support for every patient
-Agile Telehealth Team
Everything was super simple and easy
Everything was super simple and easy! I had an issue with getting the refill form, but the representative sent me a link and from there, it was a matter of minutes to process!
24 June 2026
Unprompted review
Reply from Agile Telehealth
Hi Sena, we’re so glad our team could jump in and get that refill link to you so quickly. It’s great to know the Agile Telehealth patient support team made the process easy for you! Thank you for your trust and kind words. We’ll keep working to ensure your experience stays simple and supportive.
-Agile Telehealth Team
Reply from Agile Telehealth
Hi Jeff, we’re so glad you found your visit and the information provided helpful. Thank you for sharing your experience and for choosing the Agile Telehealth patient support team to help guide your journey. We’ll continue to ensure our patients receive the clear, high quality care they deserve.
-Agile Telehealth Team
Lexis was amazing to talk to
Lexis was amazing to talk to! So nice and informative. Very kind.
24 June 2026
Unprompted review
Reply from Agile Telehealth
Hi Robert, it’s wonderful to hear that Lexis provided such helpful and kind service. Thank you for your trust and for sharing your kind words with us. Our Agile Telehealth patient support team will always strive to keep your experience this positive and informative.
-Agile Telehealth Team
Reply from Agile Telehealth
Hi Charles, it’s wonderful to hear that your provider took such great care to keep you informed. Thank you for sharing your experience and for trusting the Agile Telehealth patient support team. We’re committed to maintaining this high level of personalized care for all our patients.
-Agile Telehealth Team
Reply from Agile Telehealth
Hi Joseph, it’s wonderful to hear that Daniel was helpful and easy to talk to. We’re glad his expertise made a difference for you. Thank you for sharing your review and for your trust. Our Agile Telehealth patient support team will keep providing this level of dedicated care.
-Agile Telehealth Team
The process from start to finish was…
The process from start to finish was understandable
22 June 2026
Unprompted review
Reply from Agile Telehealth
Hi Teresa, we're so happy to hear that our process was clear and easy to navigate. Thank you for your trust and for sharing your experience. Agile Telehealth reviews like yours help others see how simple starting this journey can be. We’ll keep working to ensure our program remains accessible and straightforward.
-Agile Telehealth Team
The provider sounded like she was short…
The provider sounded like she was short on patience and had a demeaning and confrontational tone.
22 June 2026
Unprompted review
Reply from Agile Telehealth
Hi Thomas, I'm truly sorry you had such an uncomfortable experience during your consultation. That’s certainly not the level of care we aim for, and we’ll be looking into this to improve our Agile Telehealth customer service experience. Please email us at patientsupport@agiletelehealth.com so we can look into this personally.
-Agile Telehealth
Easy process
Easy process! You get to speak with a healthcare provider and have your questions addressed immediately. Professional and caring. I felt they wanted what was best for me as an individual. Explained everything to me and waited to see if I had questions. Exceptional service.
22 June 2026
Unprompted review
Reply from Agile Telehealth
Hi Gwendolyn, it’s wonderful to hear that you felt cared for as an individual during your consultation. Thank you for sharing your experience and for choosing our Agile Telehealth personalized approach. We’ll continue to prioritize professional, direct communication to ensure you always feel supported.
-Agile Telehealth Team
Very professional and super…
Very professional and super informative! Agile Telehealth makes it very easy to get the help I need!
22 June 2026
Unprompted review
Reply from Agile Telehealth
Hi Nick, it’s great to hear you found our team informative and the process easy to navigate. Thank you for choosing us for your health needs. Our Agile Telehealth patient support team is dedicated to keeping things straightforward and professional. We’ll continue to provide the high-quality care you deserve.
-Agile Telehealth Team
The process was easy to set up and…
The process was easy to set up and complete. It was quick and efficient.
22 June 2026
Unprompted review
Reply from Agile Telehealth
Hi Karen, it’s great to hear that you found our process so quick and efficient to navigate. Thank you for choosing us and sharing your experience in these Agile Telehealth reviews. We’re committed to keeping our setup simple so you can focus on your health journey.
-The Agile Telehealth Team
Thorough and accomodatimh
21 June 2026
Unprompted review
Reply from Agile Telehealth
Hi Maria, we’re so pleased you found our process both thorough and accommodating. Thank you for sharing your experience and for trusting Agile Telehealth reviews to guide your health journey. We’ll keep working hard to provide the same attentive care every time you reach out.
-The Agile Telehealth Team
Reply from Agile Telehealth
Hi Robert, we’re so glad you found our team to be friendly and helpful. Thank you for sharing your experience and for trusting us with your care. Positive Agile Telehealth reviews help others find the support they need. We’ll keep working hard to provide this high level of service to everyone.
-The Agile Telehealth Team
Reply from Agile Telehealth
Hi Daniel, we're so glad you found our team's approach both professional and informative. Thank you for sharing your positive Agile Telehealth reviews and for trusting us with your care. We'll continue working hard to ensure every interaction remains helpful and clear.
-The Agile Telehealth Team
The Best Experience Ever
I felt heard and I’m so thankful for the amazing service that I have received m.
20 June 2026
Unprompted review
Reply from Agile Telehealth
Hi Tasia, we are so happy to know you felt heard and well cared for during your time with us. Thank you for trusting us and sharing your kind words about the service you received. Our Agile Telehealth patient support team remains dedicated to providing this level of personalized care to everyone we serve.
-Agile Telehealth Team
Clinician was helpful and informative
Clinician was helpful and informative. Went friendly and wasn't too long at all.
20 June 2026
Unprompted review
Reply from Agile Telehealth
Hi Shawn, it’s great to hear your clinician was so helpful and that your visit went smoothly. We appreciate you trusting us with your care and sharing your feedback. Our team will keep working to provide the high-quality support you expect from our medical weight loss program.
-The Agile Telehealth Team
The RN was very nice and knowledgeable
The RN was very nice and knowledgeable. She listened to me and adjusted my medication based on my feedback.
20 June 2026
Unprompted review
Reply from Agile Telehealth
Hi Dayna, we’re so glad your RN took the time to listen and tailor your treatment to your specific feedback. Thank you for trusting us with your health and sharing your kind words. We’ll keep ensuring our Agile Telehealth patient support team provides this same personalized care every step of the way.
-The Agile Telehealth Team
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