Agilio Software Reviews 905

TrustScore 4.5 out of 5

4.7

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness, politeness, and efficiency, often highlighting their promptness in resolving issues. The customer service is frequently described as exceptional, with many people appreciating the quick response times and the clear, practical guidance provided. The overall service and user experience are also highly regarded, with consumers finding the system easy to use and reliable for managing their tasks. However, some customers also noted occasional difficulties with the user experience, particularly when uploading documents. A few reviewers mentioned slow response times from support or, in some instances, no response at all, contrasting with the generally positive feedback regarding quick and efficient assistance.

What people talk about most

Response time

People report positive experiences with response times. Customers frequently praise the quick and efficient... See more

Staff

Customers consistently report positive experiences with staff, highlighting their helpfulness and efficiency.... See more

Customer service

Clients share positive opinions on customer service, consistently praising the support team's efficiency and... See more

Service

Reviewers highlight positive aspects of service. Customers consistently praise the promptness and efficiency... See more

User experience

Consumers generally express satisfaction with the user experience, highlighting its ease of use and intuitive... See more

Based on these reviews

Rated 5 out of 5 stars

I'm going through setting up TeamNet from scratch which is mostly intuitive but like anything new you come across things that confuse a bit. For these contact with TeamNet support has been just great.... See more

Company replied

Rated 5 out of 5 stars

Excellent help from service team. I had a last minute problem (basically 4pm Friday issue) where I got locked out due to expired subscription but was unable re-subscribe due to technical issues. The i... See more

Company replied

Rated 5 out of 5 stars

Great experience, phone was picked up very quickly and was answered by friendly member of the team. Resolved issue promptly, very polite and professional and stayed on the phone until it was sorted. V... See more

Company replied

Rated 5 out of 5 stars

Agilio Software has been easy to use for managing our website, and it makes handling queries quick and straightforward. The system is clear, reliable, and helps us stay organised day‑to‑day. A solid t... See more

Company replied


Company details

  1. #57 of 130 best companies in Software company

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

905 reviews

5-star
4-star
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Rated 5 out of 5 stars

Amazing service

Always prompt with my requests and reply everytime when completed.

25 March 2026
Agilio Software logo

Reply from Agilio Software

We appreciate you sharing your feedback with us. We're happy to know that we promptly address your requests and provide timely updates.

Rated 5 out of 5 stars

HELPFUL AND USER FRIENDLY

HELPFUL AND USER FRIENDLY - HELPED MY EXPERIENCE OF USING

24 March 2026
Agilio Software logo

Reply from Agilio Software

We're happy to hear that our product was helpful and user-friendly, enhancing your overall experience. Thank you for sharing your positive feedback!

Rated 5 out of 5 stars

Prompt Service

You dealt with my enquiry in a timely manner and I was kept informed of all updates, thank you.

27 March 2026
Agilio Software logo

Reply from Agilio Software

We appreciate you taking the time to share your positive experience. We are happy to hear that your enquiry was dealt with in a timely manner.

Rated 4 out of 5 stars

Prompt response

24 March 2026
Agilio Software logo

Reply from Agilio Software

We appreciate you sharing your feedback with us. We're happy to know that we promptly address your requests and provide timely updates.

Rated 5 out of 5 stars

Quick response and fully understanding…

Quick response and fully understanding of my question, resolved easily thank you

26 March 2026
Agilio Software logo

Reply from Agilio Software

We're happy to hear that we responded quickly and fully understood your question, resolving it easily. We appreciate you taking the time to leave us feedback.

Rated 5 out of 5 stars

Fabulous help to get back online in my…

Fabulous help to get back online in my courses

23 March 2026
Agilio Software logo

Reply from Agilio Software

We're happy to hear that our assistance was so helpful in getting you back online with your courses. Thank you for your positive feedback!

Rated 5 out of 5 stars

Great service!

The person at the end of the phone understood my concerns and acted efficiently and promptly. Great service

26 March 2026
Agilio Software logo

Reply from Agilio Software

We're happy to hear that our team member understood your concerns and acted efficiently and promptly. We appreciate you sharing your positive experience with us!

Rated 5 out of 5 stars

Every thing was clear

Every thing was clear, fast and amazing

26 March 2026
Agilio Software logo

Reply from Agilio Software

We're happy to hear that your experience was amazing! Thank you for your positive feedback; we appreciate it.

Rated 4 out of 5 stars

Quick response and accurate information…

Quick response and accurate information to tell me what the issue was, however I had to go back again to ask how to resolve the issue.

26 March 2026
Agilio Software logo

Reply from Agilio Software

We appreciate your feedback. We regret that you needed to ask for clarification on the resolution. We'll use your comments to improve our service.

Rated 5 out of 5 stars

I am using it for my appraisal

I am using it for my appraisal. I submitted my patients feed back and colleague feedback and got the response within a day in super-speed🙏🙏🙏 .

23 March 2026
Agilio Software logo

Reply from Agilio Software

We're happy to hear that you received such a quick response for your appraisal! We appreciate you sharing your experience with our service and thank you for your feedback.

Rated 5 out of 5 stars

Amazing service

Apart from the great selection of CPDs the website provides, I wish to give a five star review for the amazing customer support team at Agilio. Very prompt, professional and helpful service they provide. Totally worth the time and money spent on the subscription.

25 March 2026
Agilio Software logo

Reply from Agilio Software

We're happy to hear that you appreciate the CPD selection and the support you've received. It's great to know our team's prompt, professional service made your subscription worthwhile. Thank you for your positive feedback!

Rated 5 out of 5 stars
Agilio Software logo

Reply from Agilio Software

We're happy to hear that you had a good experience. Thank you for your positive feedback; we appreciate it.

Rated 5 out of 5 stars

Password reset

Very helpful member of the team.

25 March 2026
Agilio Software logo

Reply from Agilio Software

We are so happy to hear that a member of our team was helpful! Thank you for sharing your positive experience with us.

Rated 5 out of 5 stars

Quick response

24 March 2026
Agilio Software logo

Reply from Agilio Software

We are so glad to hear that our team was able to provide you with a prompt response to your question! Thank you for your feedback.

Rated 2 out of 5 stars

Do not recommend

Very basic with poor integration and functionality. Generally poor responce time for support or at imes no responce. May promissed functions and features were never introduced.

24 March 2026
Agilio Software logo

Reply from Agilio Software

We appreciate your feedback and apologize for the integration, functionality, and support response issues you experienced. We'll review your comments as we improve.

Rated 5 out of 5 stars

quick and efficient

Very quick and solved my problem instantly

24 March 2026
Agilio Software logo

Reply from Agilio Software

We are so happy we could solve your problem instantly with our quick service! We appreciate your positive feedback.

Rated 5 out of 5 stars

very prompt and helpful reply and…

very prompt and helpful reply and advice.

21 March 2026
Agilio Software logo

Reply from Agilio Software

We are happy to hear that our reply and advice were prompt and helpful. We appreciate your positive feedback very much.

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