Agora Models Reviews 3,128

TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 275 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional quality of the products, noting the precision of the laser-cut parts and the impressive attention to detail in the models. Many people highlight the excellent customer service, describing the team as friendly, responsive, and quick to resolve any issues, even offering free replacements for broken or faulty parts. The overall service is frequently commended for its professionalism and efficiency, making the building experience enjoyable and straightforward for many. However, some customers also noted inconsistencies with delivery services, including delays, missing items, and a lack of shipping notifications. A few other people also felt that certain models, like the Ferrari 250 GTO, had material defects leading to cracking, and that customer service was unhelpful in resolving these specific issues.

What people talk about most

Product

Customers consistently note positive experiences with product quality, with many praising the fantastic... See more

Quality

Customers had positive experiences with quality, frequently praising the fantastic quality, craftsmanship,... See more

Delivery service

Reviewers mention ambiguous feedback about delivery service, with many customers reporting fast and... See more

Customer service

Reviewers highlight positive aspects of customer service, with many praising the helpfulness, friendliness,... See more

Service

Consumers find service to be positive, with many reviewers expressing satisfaction with the helpful and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I ordered the Accelerated Starter in which I received the first six Packs in seven business days. I finished constructing Pack 1 in a day and a half. The boxes do well in protecting the wooden parts c... See more

Company replied

Rated 5 out of 5 stars

I’ve built 3 Agora Models so far. The attention to detail and the engineering involved in creating them is impressive. I’ve found the customer support team to be friendly and responsive in a timely ma... See more

Company replied

Rated 5 out of 5 stars

Payments and ordering are easy. The delivery of my first 4 packs was fast. The quality of these parts is fantastic. I also love the fact that Agora will guarantee that you will be able to finish your... See more

Company replied

Rated 5 out of 5 stars

Hello everyone, I've been building these 1/8 scale models for a 8 years now and Agora Models has been consistently at the Top of my Build List. From Quality of materials, fitment of parts, tiny... See more

Company replied


Company details

  1. #39 of 46 best companies in Model shop

Written by the company

Discover the world of Agora Models, where you can get lost in the exquisite intricacies of scale model-making. Allow yourself to be truly absorbed in constructing these highly detailed models, made from the finest materials, and put your model-making skills to the test across our range of spectacular replicas. Our aim at Agora Models is to have the best models combined with the best customer experience. So we thought we’d list here what we’re trying to achieve. These are the rules we work to in-house and we thought it sensible to share these with you, our customers. Of course we won’t always get it right but we’re going to work with you to make Agora Models the best! Premium quality guaranteed. Parts and packaging are quality checked at every stage of the process. Full-model production guaranteed. We will not stop production of any model ‘halfway through the series’. We won’t sell you the first part unless we are sure we can produce all the parts of the kit. Build Diary for every model. All models will come with a complete online Build Diary with images of every stage of the build. Officially licensed products. Every model is created with experts to maintain the original specification. Accurate representation. Our models are detailed, scaled reproductions of the original model, produced using intricate laser scanning and 3D modelling software. Customer Service with care. We know good customer service is what matters to our customers. We give this high priority in our efforts to ensure all our customers enjoy the best possible Agora Experience.

Agora Promise

Customer Service with care

Customer Service with care
We know good customer service is what matters to our customers. We give this high priority in our efforts to ensure all our customers enjoy the best possible Agora Experience.

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

3k reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Fun to build

These models are high quality and extremely detailed. Very fun to build.

28 August 2025
Agora Models logo

Reply from Agora Models

Thank you very much for your kind review, Del. We really appreciate it.
Agora Models Team

Rated 5 out of 5 stars

Possible to add Orca Collector's Edition?

I've signed up for the Orca build and I'm greatly looking forward to my first parts shipment in January. Is it possible to add the Collector's Edition extras for the Orca at a later date? I didn't want to commit right off the bat, but now I'm wishing I had just added the CE when I signed up.

2 September 2025
Unprompted review
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Reply from Agora Models

Hi Len, yes it is. We have requested your information here so we can contact you.
Thank you

Rated 5 out of 5 stars

Great quality

Quick time of delivery. Great quality of parts. Very detailed manual.

25 August 2025
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Reply from Agora Models

Thank you very much for your kind review, Gerard. We really appreciate it.
Agora Models Team

Rated 5 out of 5 stars

A little early?

A little early for a thorough review? This is a pre order for the Orca boat from Jaws. Agora has done their normal great job on the advertising, ordering and explanation of the process. I have no further review of the model as I won’t be receiving the first stage until next year I believe. I like Agora and appreciate the effort they put into their business, especially compared to other similar companies.

24 August 2025
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Reply from Agora Models

Thank you very much for your kind review, Benjamin. We can't wait to get started on the Orca. We really appreciate your pre-order.
Agora Models Team

Rated 4 out of 5 stars

Fantastic model with terrific detail

Fantastic model with terrific detail. The instruction for the build are superb, albeit t I had to to this online. No instruction with the kit.

The reason I have given this four star, is the fact that there are no carpets supplied, making a superb model look rather cheap.

Is this a mistake from Angora, or have I missed something?

19 August 2025
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Reply from Agora Models

Thank you for your review, Colin. We will contact you today to understand more.
Agora Models Team

Rated 5 out of 5 stars

Fantastic detail and instructions

The initial options for purchasing the model were great. The options made it easy to choose the option I wanted.

19 August 2025
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Reply from Agora Models

Thank you very much for your kind review, Scott. We really appreciate it.
Agora Models Team

Rated 5 out of 5 stars

Easy to order

Easy to order..I an a returning customer

13 August 2025
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Reply from Agora Models

Thank you for your kind review, Robert. We appreciate it.
Agora Models Team

Rated 3 out of 5 stars

I have not received my order and it has…

it takes a very long time to be delivered

13 July 2025
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Reply from Agora Models

Hi Deirdre, we have received your pre-order which is due to ship in September. We have contacted you today to make sure you are aware of this timing.
Thank you

Rated 5 out of 5 stars

I absolutely love everything about…

I absolutely love everything about Agora models. Great products and even greater customer service.

9 August 2025
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Reply from Agora Models

Thank you so much, Brad. We are so grateful to have you as a customer.
Agora Models Team

Rated 5 out of 5 stars

Agora Models are Super Nice!

My first model was the 1963 Corvette. The engineering that went it is amazing. Every single part fit perfectly and the fit and finish is top notch. The finished Corvette model looks just like the real car in photographs. I started building models as a little kid and I have put some nice ones together including a Pocher Alfa Romeo 2300C many years ago. But an Agora model is in a completely different category. The Corvette I built is museum quality!

I am really looking forward to starting the Ferrari 250 GTO model which arrived at my house today. It was perfectly packed as was the Corvette and both of my display cases.

Keep up the good work Agora. The models are just amazing and a great value for the price.

Thank You, Larry

8 August 2025
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Reply from Agora Models

Thank you so much for your lovely review, Larry. We really appreciate it and it means a lot to us.
Agora Models Team

Rated 5 out of 5 stars

Great company and superb products.

Great company and superb products.
good customer service and prompt responses when communicating.
thank you

7 August 2025
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Reply from Agora Models

Thank you very much for your kind review, Roken. We really appreciate the feedback.
Agora Models Team

Rated 5 out of 5 stars

Customer service is fantastic

Customer service is fantastic. This company goes above and beyond. Communication was prompt and friendly as well.

7 August 2025
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Reply from Agora Models

Thank you very much for your kind review, Scott. We are really grateful to receive the feedback.
Agora Models Team

Rated 5 out of 5 stars

I purchased the Orca model based on my…

I purchased the Orca model based on my previous experience with Agora models. The quality of each model is exceptional and their customer service is excellent

6 August 2025
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Reply from Agora Models

Thank you very much for your kind review and feedback, Eric. We are very happy to hear it. The Orca is going to be an amazing build.
Agora Models Team

Rated 5 out of 5 stars

The models are of excellent design and…

The models are of excellent design and quality.
The instructions clear and available on line.
Customer Services are simply excellent - the best I have experienced in the modelling world.

12 August 2025
Unprompted review
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Reply from Agora Models

Thank you very much for your kind review. We are very grateful to receive it.
Agora Models Team

Rated 4 out of 5 stars

Well Pt. 2

Well, would have given a 5 star, but the parcel delivery company seems unable to get my address right. As I wrote in my first review, was a former Eaglemoss subscriber ( there some scale deviations between the two) but Agora is a 100% more accurate in their detail than Eaglemoss would have ever been! I am glad that I subscribed, can't wait for my next build pack!

12 August 2025
Unprompted review
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Reply from Agora Models

Hi Ken,
Please can you respond to our request for your information so we can contact you and get this in place?
Thank you

Rated 4 out of 5 stars

My experience so far.

My experience so far has been confined to the customer service side of the company and that has been exemplary. The only reason I haven't given 5 stars is that as of yet I have not fully experienced the company in full as I am currently awaiting my first model which is on a pre order deposit. I will keep you informed from here on, but sadly won't know anything much more until 2026 unless things change at Agora's end :-) Thanks so far :-)

3 August 2025
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Reply from Agora Models

Thank you for your feedback, Eddie. We will be in touch to see if we can help further. We are very excited for the Orca too!
Agora Models Team

Rated 5 out of 5 stars

Just finished building the Beautiful…

Just finished building the Beautiful "Titanic" model and now I'm looking forward to building the"Orca" model from Jaws

4 August 2025
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Reply from Agora Models

Thank you very much for your most kind review, Renato. We really appreciate the feedback and we can't wait to get started on the Orca.
Agora Models Team

Rated 4 out of 5 stars

The website was easy to work on and the…

The website was easy to work on and the purchase was easy to fill in. The reason you do not get 5 stars was that I pre purchased the Orca which you originally said would be available in June but wasn’t actually available until later in the summer beginning of August But otherwise well done

2 August 2025
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Reply from Agora Models

Thanks for your pre-order, Paul. We appreciate the feedback.
Agora Models Team

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