Agora Models Reviews 3,128

TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 275 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional quality of the products, noting the precision of the laser-cut parts and the impressive attention to detail in the models. Many people highlight the excellent customer service, describing the team as friendly, responsive, and quick to resolve any issues, even offering free replacements for broken or faulty parts. The overall service is frequently commended for its professionalism and efficiency, making the building experience enjoyable and straightforward for many. However, some customers also noted inconsistencies with delivery services, including delays, missing items, and a lack of shipping notifications. A few other people also felt that certain models, like the Ferrari 250 GTO, had material defects leading to cracking, and that customer service was unhelpful in resolving these specific issues.

What people talk about most

Product

Customers consistently note positive experiences with product quality, with many praising the fantastic... See more

Quality

Customers had positive experiences with quality, frequently praising the fantastic quality, craftsmanship,... See more

Delivery service

Reviewers mention ambiguous feedback about delivery service, with many customers reporting fast and... See more

Customer service

Reviewers highlight positive aspects of customer service, with many praising the helpfulness, friendliness,... See more

Service

Consumers find service to be positive, with many reviewers expressing satisfaction with the helpful and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I ordered the Accelerated Starter in which I received the first six Packs in seven business days. I finished constructing Pack 1 in a day and a half. The boxes do well in protecting the wooden parts c... See more

Company replied

Rated 5 out of 5 stars

I’ve built 3 Agora Models so far. The attention to detail and the engineering involved in creating them is impressive. I’ve found the customer support team to be friendly and responsive in a timely ma... See more

Company replied

Rated 5 out of 5 stars

Payments and ordering are easy. The delivery of my first 4 packs was fast. The quality of these parts is fantastic. I also love the fact that Agora will guarantee that you will be able to finish your... See more

Company replied

Rated 5 out of 5 stars

Hello everyone, I've been building these 1/8 scale models for a 8 years now and Agora Models has been consistently at the Top of my Build List. From Quality of materials, fitment of parts, tiny... See more

Company replied


Company details

  1. #32 of 46 best companies in Model shop

Written by the company

Discover the world of Agora Models, where you can get lost in the exquisite intricacies of scale model-making. Allow yourself to be truly absorbed in constructing these highly detailed models, made from the finest materials, and put your model-making skills to the test across our range of spectacular replicas. Our aim at Agora Models is to have the best models combined with the best customer experience. So we thought we’d list here what we’re trying to achieve. These are the rules we work to in-house and we thought it sensible to share these with you, our customers. Of course we won’t always get it right but we’re going to work with you to make Agora Models the best! Premium quality guaranteed. Parts and packaging are quality checked at every stage of the process. Full-model production guaranteed. We will not stop production of any model ‘halfway through the series’. We won’t sell you the first part unless we are sure we can produce all the parts of the kit. Build Diary for every model. All models will come with a complete online Build Diary with images of every stage of the build. Officially licensed products. Every model is created with experts to maintain the original specification. Accurate representation. Our models are detailed, scaled reproductions of the original model, produced using intricate laser scanning and 3D modelling software. Customer Service with care. We know good customer service is what matters to our customers. We give this high priority in our efforts to ensure all our customers enjoy the best possible Agora Experience.

Agora Promise

Customer Service with care

Customer Service with care
We know good customer service is what matters to our customers. We give this high priority in our efforts to ensure all our customers enjoy the best possible Agora Experience.

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

3k reviews

5-star
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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Great products

Great products, price and service. The models are of excellent quality with very clear instructions, which makes assembling the models very enjoyable. Good choice of models available. I purchased using the £500 discount which made the models very reasonable.

4 March 2026
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Reply from Agora Models

Thank you very much for your kind review, Ian. We really appreciate it.
Agora Models Team

Rated 5 out of 5 stars

Agora is a class act company

Agora is a class act company. I’m on my fifth build with them and every model are awesome and amazing to build. Models are of great quality. Detail of the models are so true to life. I must say that Agora’s customer service is the best in the business. They respond very quickly and take of the situation promptly.
Looking forward in building many more models with Agora going forward.

4 March 2026
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Reply from Agora Models

Thank you very much for your kind review, Tommy. We really appreciate the feedback.
Agora Models Team

Rated 5 out of 5 stars

AGORA MODELS

AGORA MODELS
FIVE STAR Supremacy in Customer Care Detail and Delivery of Large Scale Museum Quality Models.

11 March 2026
Unprompted review
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Reply from Agora Models

Thank you for your kind review, Happy. We really appreciate it.
Agora Models Team

Rated 5 out of 5 stars

Agora models SAS Jeep.

Started building the Agora models SAS Jeep, a very straight forward build, one of the Jerry cans had the lugs missing which hide the screws heads.
Contacted Agora models which was very easy to do. And a new complete Jerry cans was sent out, I just expected the lug covers, which arrived with in a couple of days and came as a surprise. How quick the delivery was.
All the parts for this model are in recyclable envelopes and parts can easily get lost. Not over keen on this new packing idea.

7 March 2026
Unprompted review
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Reply from Agora Models

Thank you very much for your kind review, Chris. We really appreciate the feedback.
Agora Models Team

Rated 5 out of 5 stars

I love Agora Models kits

I love Agora Models kits
jeep, corvette and Leopard 2A6

3 March 2026
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Reply from Agora Models

Thank you very much for your kind review, Tom.
Agora Models Team

Rated 5 out of 5 stars

SAS Jeep #1

The SAS Jeep is a replacement for Bismarck. Contacting customer service made this relatively simple. I received the first two packs last week and started construction yesterday. I completed stage one watching World of Wayne for instructions. What fun. Also watched " Rogue Heroes".

2 March 2026
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Reply from Agora Models

Thank you very much for your kind review, Bill. We are so happy to receive it.
Agora Models Team

Rated 5 out of 5 stars

ORCA

Looking forward to starting my Jaws ORCA build. My first part work build with Agora.

11 August 2025
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Reply from Agora Models

Thank you very much, Den. We hope you really enjoy it.
Agora Models Team

Rated 5 out of 5 stars

My purchase of the 007 lotus went…

My purchase of the 007 lotus went smoothly and arrived quickly. Was amazing.
I’m half way through the build and am thoroughly enjoying it and is beginning to look fabulous.
The only constructive criticism is the instructions was hard to see the product clearly due to the car being white and on a white backround. For me it wasn’t too much trouble as I’m experienced model builder, beginners would find this hard.
Overall I’m exited about the product this is the second from agora and won’t be the last.

2 March 2026
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Reply from Agora Models

Thank you very much for your kind review and feedback, Andrew.
Agora Models Team

Rated 5 out of 5 stars

Great Products

Agora models has high quality products and great customer service. The online instructions for each build came in handy with limited work space. Will be looking forward to starting another build very soon.

27 February 2026
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Reply from Agora Models

Thank you very much for your kind review and feedback, Andrew. We are very grateful.
Agora Models Team

Rated 5 out of 5 stars

A genuinely superb company

I actually left a review a short while ago, but I've been so impressed by this company that I felt I wanted to add some more information.
I've built around 15 of these large scale partwork kits from all of the main manufacturers, Hachette, Deagostini, Eaglemoss and without exception, in my experience, they've been a total pain in the a** when it comes to delays, missing issues, poor customer service and random times when the issues are delivered.
Agora couldn't be more different. They have proved that it can be done right. Their issues arrive regularly and without any problems, and the contents are very well packaged to avoid damage. Their website is clear and it is easy to access your account, support and the downloads for the instructions.
My only minor gripe is that I personally prefer to have an actual physical instruction manual. I understand that it is obviously a cost cutting measure to keep the kits at a good price level & I'm not complaining about that at all, what would be nice is maybe the option to pay for a fully printed manual if you want one, although again, I understand that printing costs come into play.
Overall I just want to say that Agora is the very best company that I've dealt with for this type of kit building and by a big margin as well. I will definitely be continuing to buy their products ongoing and can very highly recommend them to everyone.

7 March 2026
Unprompted review
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Reply from Agora Models

Thank you very much for your kind words and review, Richard. We are very grateful.
Agora Models Team

Rated 5 out of 5 stars

Jaws 50th Anniversary Orca Model

Customer Service and communication has been excellent every step of the way. Agora’s sense of urgency, professionalism, quality and exquisite detail has made for a most enjoyable modeling experience. I look foward to the final assembly and display of this fantastic Jaws 50th Anniversary Orca Model.

27 February 2026
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Reply from Agora Models

Thank you very much for your kind review, Joyce. We really appreciate the feedback.
Agora Models Team

Rated 3 out of 5 stars

I appreciate the protection of the…

I appreciate the protection of the different parts in small bags. I appreciate the limited number of different screws.
I am greatly disapointed by the large predominence of plastic parts even for the motor, the chassis, the suspension , in contrast with the less expensive IXO models.

23 February 2026
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Reply from Agora Models

Hi Philippe, we will contact you to understand a bit more your feedback.
Thank you

Rated 5 out of 5 stars

Great designs

19 February 2026
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Reply from Agora Models

Thank you veyr much for your kind review, Alan. We really appreciate it.
Agora Models Team

Rated 5 out of 5 stars

bismark

love the bismark a lot

16 October 2025
Unprompted review
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Reply from Agora Models

Thank you for your kind review, Jesse. We really appreciate it.

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