I ordered the Accelerated Starter in which I received the first six Packs in seven business days. I finished constructing Pack 1 in a day and a half. The boxes do well in protecting the wooden parts c... See more
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Discover the world of Agora Models, where you can get lost in the exquisite intricacies of scale model-making. Allow yourself to be truly absorbed in constructing these highly detailed models, made from the finest materials, and put your model-making skills to the test across our range of spectacular replicas. Our aim at Agora Models is to have the best models combined with the best customer experience. So we thought we’d list here what we’re trying to achieve. These are the rules we work to in-house and we thought it sensible to share these with you, our customers. Of course we won’t always get it right but we’re going to work with you to make Agora Models the best! Premium quality guaranteed. Parts and packaging are quality checked at every stage of the process. Full-model production guaranteed. We will not stop production of any model ‘halfway through the series’. We won’t sell you the first part unless we are sure we can produce all the parts of the kit. Build Diary for every model. All models will come with a complete online Build Diary with images of every stage of the build. Officially licensed products. Every model is created with experts to maintain the original specification. Accurate representation. Our models are detailed, scaled reproductions of the original model, produced using intricate laser scanning and 3D modelling software. Customer Service with care. We know good customer service is what matters to our customers. We give this high priority in our efforts to ensure all our customers enjoy the best possible Agora Experience.
Customer Service with care

United Kingdom
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The staff helped in processing the payment and the experience was flawless

Reply from Agora Models
Great products, price and service. The models are of excellent quality with very clear instructions, which makes assembling the models very enjoyable. Good choice of models available. I purchased using the £500 discount which made the models very reasonable.

Reply from Agora Models
Agora is a class act company. I’m on my fifth build with them and every model are awesome and amazing to build. Models are of great quality. Detail of the models are so true to life. I must say that Agora’s customer service is the best in the business. They respond very quickly and take of the situation promptly.
Looking forward in building many more models with Agora going forward.

Reply from Agora Models
AGORA MODELS
FIVE STAR Supremacy in Customer Care Detail and Delivery of Large Scale Museum Quality Models.

Reply from Agora Models
Started building the Agora models SAS Jeep, a very straight forward build, one of the Jerry cans had the lugs missing which hide the screws heads.
Contacted Agora models which was very easy to do. And a new complete Jerry cans was sent out, I just expected the lug covers, which arrived with in a couple of days and came as a surprise. How quick the delivery was.
All the parts for this model are in recyclable envelopes and parts can easily get lost. Not over keen on this new packing idea.

Reply from Agora Models

Reply from Agora Models
Delivery and packaging is excellent and the quality of the model is very good

Reply from Agora Models
The SAS Jeep is a replacement for Bismarck. Contacting customer service made this relatively simple. I received the first two packs last week and started construction yesterday. I completed stage one watching World of Wayne for instructions. What fun. Also watched " Rogue Heroes".

Reply from Agora Models
Looking forward to starting my Jaws ORCA build. My first part work build with Agora.

Reply from Agora Models
My purchase of the 007 lotus went smoothly and arrived quickly. Was amazing.
I’m half way through the build and am thoroughly enjoying it and is beginning to look fabulous.
The only constructive criticism is the instructions was hard to see the product clearly due to the car being white and on a white backround. For me it wasn’t too much trouble as I’m experienced model builder, beginners would find this hard.
Overall I’m exited about the product this is the second from agora and won’t be the last.

Reply from Agora Models
The customer service is off the charts. I know the model will rock my socks off.

Reply from Agora Models
Agora models has high quality products and great customer service. The online instructions for each build came in handy with limited work space. Will be looking forward to starting another build very soon.

Reply from Agora Models
I actually left a review a short while ago, but I've been so impressed by this company that I felt I wanted to add some more information.
I've built around 15 of these large scale partwork kits from all of the main manufacturers, Hachette, Deagostini, Eaglemoss and without exception, in my experience, they've been a total pain in the a** when it comes to delays, missing issues, poor customer service and random times when the issues are delivered.
Agora couldn't be more different. They have proved that it can be done right. Their issues arrive regularly and without any problems, and the contents are very well packaged to avoid damage. Their website is clear and it is easy to access your account, support and the downloads for the instructions.
My only minor gripe is that I personally prefer to have an actual physical instruction manual. I understand that it is obviously a cost cutting measure to keep the kits at a good price level & I'm not complaining about that at all, what would be nice is maybe the option to pay for a fully printed manual if you want one, although again, I understand that printing costs come into play.
Overall I just want to say that Agora is the very best company that I've dealt with for this type of kit building and by a big margin as well. I will definitely be continuing to buy their products ongoing and can very highly recommend them to everyone.

Reply from Agora Models
Customer Service and communication has been excellent every step of the way. Agora’s sense of urgency, professionalism, quality and exquisite detail has made for a most enjoyable modeling experience. I look foward to the final assembly and display of this fantastic Jaws 50th Anniversary Orca Model.

Reply from Agora Models
I appreciate the protection of the different parts in small bags. I appreciate the limited number of different screws.
I am greatly disapointed by the large predominence of plastic parts even for the motor, the chassis, the suspension , in contrast with the less expensive IXO models.

Reply from Agora Models
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