Agrilineproducts Reviews 132

TrustScore 4 out of 5

4.0

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 4 out of 5 stars

I purchased a handbrake lever for a Fordson Power Major. Not cheap at £72 but it looked OK on the website. Probably the worst made part I've ever bought for any vehicle. Absolutely nothing lined up.... See more

Rated 4 out of 5 stars

Agriline products are great when they fit, but they often need modifying to fit perfectly. Not bad if you enjoy working with things like this, however not always great if you're looking to put somet... See more

Company replied

Rated 5 out of 5 stars

I have ordered almost 30 different products for the restoration of an old tractor in 2 consignments and I am truly happy with the service. The speed is awesome, within two days the consignment had lan... See more

Company replied

Rated 5 out of 5 stars

If there could be more than just 5 stars Agriline's sales person Isobel Ingram (French specialist) would be given a 'firmament' - her service and helpfulness knew no bounds. I wanted to order a few... See more

Company details

  1. Construction & Manufacturing

Information provided by various external sources

Suppliers of top quality spare parts, accessories and implements for vintage, classic and modern tractor models including Massey Ferguson, Ferguson, Ford, Fordson, David Brown and International Tractors.


Contact info

4.0

Great

TrustScore 4 out of 5

132 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Customer Service is above and beyond

Customer Service is above and beyond! Really knowledgable staff of the other end. Quick responses and happy to help me find parts elsewhere when they were out of stock. Also good quality parts received. Thankyou!!

14 October 2021
Unprompted review
Agrilineproducts logo

Reply from Agrilineproducts

Thank you very much for your review Jay! We're so glad to hear how happy you are with the parts and the service received and look forward to serving you again in the near future!

Rated 5 out of 5 stars

Amazing

I have made 3 separate orders from Agriline recently and i can honestly say, I have never had such a good service from any other company, ever!

Thanks to all at Agriline, keep up the amazing work!

23 September 2021
Unprompted review
Agrilineproducts logo

Reply from Agrilineproducts

Hello Stewart, thank you so much for your amazing review ! We are delighted to hear how satisfied you are with our products and services and hope to carry on serving you for many many years to come.

Rated 5 out of 5 stars

Great company to deal with

Great company to deal with, I've had several orders through them, courier lost the last one, it happens! but Agriline were superb at chasing it up, once they ascertained it was probably lost, they picked a new order and delivered the next day. I believe the sign of a good company is how they deal with an issue, Agriline dealt with this one superbly. Special mention to Jacobus, really pleasant and very efficient.

17 September 2021
Unprompted review
Agrilineproducts logo

Reply from Agrilineproducts

Thanks for the fantastic Review Jake. We will pass on the comments to Jacobus. We look forward to working with you again soon.

Rated 5 out of 5 stars

Ordered a tractor seat Monday afternoon…

Ordered a tractor seat Monday afternoon with a lady over the phone 12th July said it was a present and been let down with other company, she was so helpful and it arrived next morning before 10am....EXCELLENT SERVICE

14 July 2021
Unprompted review
Agrilineproducts logo

Reply from Agrilineproducts

Hello Caroline, many thanks for the great review! We are delighted to hear how happy you are and glad you were able to gift the seat on time (great present by the way!). We'll make sure our staff are made aware of the lovely review and look forward to serving you again soon!

Rated 1 out of 5 stars

I’m needing two decals and you want £10…

I’m needing two decals and you want £10 postage off your heads you lot are

13 July 2021
Unprompted review
Agrilineproducts logo

Reply from Agrilineproducts

Hello Geordie,

We apologise if you feel the shipping charges are expensive,

As explained on the phone you do live in a Surcharged Shipping Area.

The standard shipping for this would have been £5.49, however, unfortunately you live in surcharge area which is reason shipping has increased to £10.49

As for using the Royal mail, this is not an option as the experience we have sending delicate items such as decals is very poor so a commercial decision was made to not use them.

If you would like to discuss this please call us on 01527579111

Kind Regards

The Agriline Customer Service Team

Rated 5 out of 5 stars

Always satisfied

Very efficient team. I have been informed of the status of my order juster after sending it and I have been kindly assister by Isabel to add new items.
The spare sparts are always high quality and the deliveries are always on time.

6 July 2021
Unprompted review
Agrilineproducts logo

Reply from Agrilineproducts

Bonjour Laurent! Thank you very much for this great review, it's so good to hear that you are so satisfied with our service and products.

Rated 4 out of 5 stars

Agriline products are great when they…

Agriline products are great when they fit, but they often need modifying to fit perfectly. Not bad if you enjoy working with things like this, however not always great if you're looking to put something straight on.

Always fast despatch and delivery!

5 July 2021
Unprompted review
Agrilineproducts logo

Reply from Agrilineproducts

Hi Stephen,
Thank you very much for your review. We are very pleased to hear how satisfied you are with our fast despatch and delivery service. However, we are sad to see that you have had to modify some items. We pride ourselves on the quality of our parts so we thoroughly investigate any issue no matter how big or small. We would like to ask if you would kindly get in touch with us directly so that we can discuss the modifications you have had to make so that we can look into the issues. Please call our customer sales team on 01527579111 or e-mail us on sales@agrilineproducts.com as we are very keen to pick this up with you in more detail.

Rated 5 out of 5 stars

Great customer experience.

I have bought allot from Agriline. The quality of the parts they provide is excelent. the shipping goes fast. i am very satisfied with their services.

25 June 2021
Unprompted review
Agrilineproducts logo

Reply from Agrilineproducts

Hi Lexa, thank you very much for reviewing us all the way from Norway! We love to hear from our customers all over the World and thank you for your trust and custom.

Rated 5 out of 5 stars

Agrilineproducts are the best in parts…

Agrilineproducts are the best in parts quality and professionalism and all around the best company and people I have dealt with domestic or abroad. On these qualities I would recommend anyone I know to Agrilineproducts based on the points I have made above and fairness.

23 June 2021
Unprompted review
Agrilineproducts logo

Reply from Agrilineproducts

Hi there, thank you so very much for this outstanding review! We are delighted to hear how happy you are with our products and staff and your recommendation means a lot! We look forward to serving you again in the near future!

Rated 1 out of 5 stars

Several times I have tried to collect…

Several times I have tried to collect on different orders, had to wait due to system failures, courier service unreliable and latest had to drive away after paying for order but not received

5 June 2021
Unprompted review
Agrilineproducts logo

Reply from Agrilineproducts


Hello James

We apologise if your experience was not up to the usual high standard,

As discussed on the phone we have looked into the issue you have mentioned.

Our sales department is closed on a Saturday which is why you could not place the order on the phone.

As for the order you placed online for collection, we have certain safeguards in place for particular products resulting in the delay for your order coming out to you.

We will liaise with our couriers reference your comments on their service to ensure a better experience next time.

We hope this does not deter you from using Agriline again.

Kind Regards

The Agriline Customer Service Team

Rated 5 out of 5 stars

Agriline tyres

Had a slight problem with a tyre purchased from agriline it was dealt with very quickly and professionally, extremely pleased with the service and attitude of the staff,have used them before and will definitely be using them again and wouldn't hesitate in recommending them, very professional

2 June 2021
Unprompted review
Agrilineproducts logo

Reply from Agrilineproducts

Hi Robert, thank you so much for the great review. We try to get things spot on first time round, but you can always count on us to fix any issues if something isn't quite right. We look forward to serving you again very soon !

Rated 5 out of 5 stars

Professional in all aspects

I ordered some 3 point hitch pins and spring retaining pins, the product details were very clear, the website easy to use. The order arrived early the following dayand was exactly as described. All in all they were excellent.

21 May 2021
Unprompted review
Agrilineproducts logo

Reply from Agrilineproducts

Hi Duncan, thank you for the 5-star review, it is much appreciated! We look forward to serving you again very soon !

Rated 5 out of 5 stars

5 star very good company

5 star very good company --very quick order dispatched arrived next day by very friendly courier--very well packed definately be using again martin in darlington restoring international tractor 1972

5 May 2021
Unprompted review
Agrilineproducts logo

Reply from Agrilineproducts

Hi Martin, this is great to hear ! Team work is the only way forward isn't it? Great products packed with care by our amazing warehouse staff and delivered fast and safely. Thank you for the review and good luck with the restoration !

Rated 5 out of 5 stars

Staff are always helpful

Staff are always helpful. Ordered two items online and was notified buy email that one item out of stock. I advised this would be OK to leave on order & wait for delivery & was advised that no delivery charge would be made which is good news.
19 hours later, one starter motor arrived and fitted and tractor running again

28 April 2021
Unprompted review
Agrilineproducts logo

Reply from Agrilineproducts

Hi Ian, so glad to hear how happy you are with our level of customer service and products. We pride ourselves on both and it's really nice of you to provide such great feedback.

Rated 5 out of 5 stars

Wrong item ordered

I ordered the wrong item, contacted and explained, told to return the incorrect unit and within days I had the correct unit, a very efficient and customer friendly service

23 March 2021
Unprompted review
Agrilineproducts logo

Reply from Agrilineproducts

Hi Pat, thank you for the lovely review. Mistakes happen to us all and you can always count on us to fix them ! Thanks again !

Rated 5 out of 5 stars

Excellent Service

Excellent service and products.
Good communication and no problem with delivery to EU despite Brexit

18 March 2021
Unprompted review
Agrilineproducts logo

Reply from Agrilineproducts

Hi Ken, much appreciated, thank you very much for taking the time to leave this review. We sincerely thank you for your business and look forward to serving you again very soon.

Rated 5 out of 5 stars

Excellent service and knowledge

Excellent service and knowledge. Extremely helpful. Y go to for spares. Thnskyou.

1 February 2021
Unprompted review
Agrilineproducts logo

Reply from Agrilineproducts

Hi there, thank you so much for this great review ! We look forward to serving you again very soon!

Rated 5 out of 5 stars

Couldn't be happier!!

This is the best place to get parts. Their service is so wonderful. Been ordering parts for over 10 years from here. I tell everyone about Agriline Products. If their is any issues with a part or supply. They let me know RIGHT AWAY. Its awesome.

29 December 2020
Unprompted review
Rated 5 out of 5 stars

cant speak highly enough of the service…

cant speak highly enough of the service . Two days before Christmas reported an issue with part supplied .
Was told a report would be raised and that I would be contacted . The contact was an e mail from the courier company to say that I would be receiving a replacement part on an overnight service on Christmas eve . Which arrived before noon . I have bought from them before but not regularly and not huge money . The service has always been good as have the parts supplied . This is the first problem and the way it has been dealt with speaks volumes about the way they do business . Thanks to all involved

24 December 2020
Unprompted review
Rated 5 out of 5 stars

Agriline service and Staff

I have found Agriline in general and the Staff specifically most helpful in fulfilling orders and discussing issues that pop up from time to time.

A highly reputable company that I am happy to recommend to anyone requiring agricultural machinery parts worldwide.

23 December 2020
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look