A H FREEMANTLE LIMITED Reviews 

141
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

This organisation showed compassion, expert professionalism and a service that was deeply personal to you the client. I cannot speak more highly - first class. James Keen really understood the famil... See more

Rated 5 out of 5 stars

A H Freemantle recently organised and undertook the funeral for our late Mum. At every stage all members of their team treated us all with the utmost care,respect and compassion. What was a very upset... See more

Rated 5 out of 5 stars

Although my review is simplistic it comes from the heart. Without A H Freemantle's Park Gate & Titchfield offices I could never have got through what was and always will be my darkest hour. Thank you... See more

Rated 5 out of 5 stars

The Titchfield Branch Team - Thank you so so much for making such a daunting, stressful and emotional time that much more bearable. You helped give my mum the send off she deserved with such p... See more

Company details

  1. Public & Local Services

Information provided by various external sources

A. H. Freemantle Funeral Direction is proud of its 150-year family history. Serving our local community in and around Titchfield, Park Gate, Locks Heath, Botley, Sarisbury, Warsash, Fareham and Hampshire.


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4.9

Excellent

TrustScore 5 out of 5

141 reviews

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4.9

All reviews

(141)

3 reviews in the last 12 months

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Rated 5 out of 5 stars

Clare at the Botley Office

Clare at the Botley Office - Thank you so much for ensuring such an emotional and stressful time was much more bearable. Your kindness, care and professionalism ensured Mum had the perfect send off. Absolutely nothing was too much trouble. I really cannot thank you enough.
Pauline

19 February 2020
Unprompted review
Rated 5 out of 5 stars

The moment I met Kate and James at…

The moment I met Kate and James at Titchfield I knew I wanted them to look after mum. They were very welcoming, warm and kind. Nothing was too much trouble leading up to mum’s funeral and, on the day, Kate was professional and caring, ensuring that everything at Portchester Crematorium ran smoothly. Their recommendation to use Revd Jim Thomas was spot on. Thank you both so very much for making a stressful and sad time easier to deal with.

18 February 2020
Unprompted review
Rated 5 out of 5 stars

A.H. Freemantle Titchfield

I would like to thank all the staff at A.H. Freemantle in Titchfield for the excellent preparation and arrangements for my fathers funeral.
A special mention for Kate Freemantle who’s compassion and professionalism made the process so much easier to bear.
The recommendations for Celebrant and Stone Mason were perfect.
Kate kept me updated regularly of the timescales and progress.

13 February 2020
Unprompted review
Rated 5 out of 5 stars

Thank you to everyone at AH Freemantle

Thank you to everyone at AH Freemantle, Park Gate for your kindness, respect and understanding as I planned my Dad's funeral. My biggest thank you is for all your help in making sure that my dad had a Union Jack on his coffin, a bugler playing the Last Post and for ensuring that my wheelbarrow of flowers and vegetables were placed on top of his coffin as he entered the chapel.
I must also comment on the professionalism of Lisa Lane the Celebrant who you put me in contact with for my dad's service. My family and I couldn't have wished for anyone more perfect, she made me feel that my dad was the most important part of her day as you all did at Freemantle.

26 January 2020
Unprompted review
Rated 5 out of 5 stars

Many thanks for your excellent service

My brother Peter, sister Jill and I would like to thank Sarah and her colleagues for the very dignified and respectful way they cared for our mother, Margherita Woosnam, before and after her funeral. Their compassion and professionalism helped the family at such a sad time.

22 January 2020
Unprompted review
Rated 5 out of 5 stars

Excellent and extremely professional

We initially felt daunted about arranging our Dad’s funeral until we met Kate.

Kate provided a caring and sensitive personal service and her attention to detail was outstanding.

With the logistics and admin taken care of so professionally we appreciated the time we had as a family to quietly reflect on our Dad’s life.

Our Dad’s send off was everything we had hoped it would be and Kate played a huge part in making the whole process appear seamless.

Our 5 star rating is truly deserved and we give grateful thanks to Kate and all at A H Freemantle.

Alison MacAdam and Jeremy Freeman

13 January 2020
Unprompted review
Rated 5 out of 5 stars

I meet with Dionne with my brothers…

I meet with Dionne with my brothers back in August to arrange our mums funeral an I honestly can’t thank u all enough for going above an beyond to give our mum the very best send of that we could from the minute my mum came in to their care the support they gave us as a family couldn’t of been easy with 6 of us the funeral was beautiful the service was beautiful thank you all from all of us Hayley jade Wayne Sam Dan Todd xx

19 December 2019
Unprompted review
Rated 5 out of 5 stars

Respectful and outstanding service.

Thank you so much for making Dad's funeral so perfect. Your attention to detail and personal service was outstanding. Nothing was too much trouble, especially the ways you helped my autistic son cope with the day.

Katharine Roberts

18 December 2019
Unprompted review
Rated 5 out of 5 stars

Thank you very much

Thank you so much for arranging Mum"s funeral in a caring and compassionate way.
Special thanks to James who was very kind, thoughtful and dignified, and the Service was just as Mum would have liked.
Warm wishes
Brian and Jenny

4 December 2019
Unprompted review
A H FREEMANTLE LIMITED logo

Reply from A H FREEMANTLE LIMITED

Jenny, Thank you so much for your kind words. Please thank Brian for his hints and updates! Lovely to hear from you. Best wishes. James

Rated 5 out of 5 stars

THANK YOU

THANK YOU so much ~ sadly we have used Freemantles twice within the last seven months for our Dad and Mum. On both occasions they were lovely kind and professional.

We cannot praise them highly enough.

THANK YOU

3 December 2019
Unprompted review
Rated 5 out of 5 stars

Thank you

Thank you - we used Fremantle in Park Gate, and the staff were so caring and helpful. Our family situation was complex and trying to keep everybody happy with the arrangements was not easy, however Fremantle showed such insight and were so intune with everybodies wishes. We were not rushed to make decisions and they helped us through the process of all the arrangements. They showed such care when family members visited the chapel of rest. A special thank you to James and the lady in the office for their kindness. There words meant a lot.
TIna

16 October 2019
Unprompted review
Rated 5 out of 5 stars

From the start that I met up with a…

From the start that I met up with a lady called Dawn to arrange the funeral of my partner of 49 years and 10 months it could not have gone any better. She was very professional and courteous
and sympathetic and organised everything that I asked for.

5 September 2019
Unprompted review
Rated 5 out of 5 stars

The Titchfield Branch Team

The Titchfield Branch Team - Thank you so so much for making such a daunting, stressful and emotional time that much more bearable.

You helped give my mum the send off she deserved with such professionalism it was an absolute honour to have you all make such a hard and difficult day perfect for her.

Words can’t express the excellence and professionalism of the whole team. Your kindness, patience and care was second to none.

Thank you doesn’t seem enough.

30 August 2019
Unprompted review
Rated 5 out of 5 stars

Absolute Professionals

James and the team provided wonderful help and support in arranging our father's funeral
Their handling of the whole experience was done with dignity, warmth, professionalism, sensitivity and at times (when appropriate) just the right level of light-heartedness.
Their choice of celebrant was spot-on, she was lovely.
It was exactly the sort of service that Dad would have liked, we have received many guest compliments as to how beautiful and appropriate the ceremony was.
The whole experience was seamless and we had the utmost confidence in James that it would all go to plan, which it did.
Their overall professionalism and warm care undoubtedly made the our difficult time a lot easier for us to handle, they have truly been a pleasure to work with.

14 August 2019
Unprompted review
Rated 5 out of 5 stars

Excellent Firm

This firm is second to none . Many obstacles were thrown in their way by family members and they behaved with diplomacy , kindness and tact in very difficult situations. Everything was excellent, from the beautiful building they reside in , how the viewing was handled , to how they conducted themselves on the day of the funeral. I highly recommend them .

9 August 2019
Unprompted review
Rated 5 out of 5 stars

Kate and her colleagues at A H…

Kate and her colleagues at A H Freemantle Ltd. are true professionals. They anticipated problems, gave sound advice and worked seamlessly with the church minister, while demonstrating great consideration and sensitivity. By having the logistics covered, Freemantle allowed us the freedom to mourn our loss and to celebrate a life that was well lived. Thank you.

5 August 2019
Unprompted review
Rated 5 out of 5 stars

Extra-ordinary care and compassion

Extra-ordinary care and compassion at a time when it is needed the most. We were so thankful for the time that was taken with us, the expertise that was shared and the 'no rush' attitude that allowed us to walk through the planning at our pace. Thank you to everyone at A.H. Freemantle.

31 July 2019
Unprompted review
A H FREEMANTLE LIMITED logo

Reply from A H FREEMANTLE LIMITED

Thanks so much for your kind words Tim. I'm so pleased you were looked after as well as you hoped you would be. Best wishes.

Rated 5 out of 5 stars

Sensitive, compassionate and caring.

Sarah helped us through a very sad time with empathy and sensitivity. We were able to give our dearly loved mum the service she would have wanted. We had used the team at Titchfield (James] for my sister in law’s funeral and we thought they were very compassionate and caring, so I knew I wanted Freemantle for our mum.
Thank you for the respect you showed as as a family, for taking great care of our mum and for making a very sad day run smoothly.

27 July 2019
Unprompted review
Rated 5 out of 5 stars

Highly recommended

Kate, James and their team made the very sad and difficult task of organising a funeral for our Mother, as smooth and stress free as could be possible from start to finish. Friends and family who attended the funeral could not speak highly enough of the way the it was conducted. I highly recommend their services.

20 July 2019
Unprompted review
Rated 5 out of 5 stars

Jane...Thank You

Jane...Thank You

I was at a complete loss, although understanding what I needed to do, I was unable to cope.
After first meeting with Jane, I knew there was support at the end of the phone at anytime; looking back, the importance of knowing that cannot be disguised.
Thanks to Jane and all the others at AH Freemantle I was free to be with close family as we prepared for our farewells to Mavis.
Our celebrant Silvia Corke arranged by Jane brought out the best of memories,
There are still moist eyes when I remember the day made special for all of us by those who worked so sincerely with the company at A H Freemantle in support of our family.

19 July 2019
Unprompted review

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