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Living Well Bathrooms Reviews 

401
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 114 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the staff are exceptionally helpful, professional, and courteous throughout the entire bathroom renovation process. People also praise the skilled installers for keeping work areas remarkably clean and tidy every single day while consistently delivering fantastic finished results. Some reviewers were not happy with minor issues, such as unexpected scheduling delays or small technical snags that occurred during the installation. However, consumers note that these occasional problems were efficiently addressed and sorted out promptly by the dedicated support team. Many individuals still emphasize that the overall value and quality of the final outcome truly exceeded their initial expectations.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, frequently praising their professionalism, helpfulness, and... See more

Service

Users describe positive interactions with service, highlighting efficient surveys and professional... See more

Facilities

Customers had positive experiences with facilities, expressing immense satisfaction over the successful... See more

Quality

Consumers find quality to be positive, highlighting exceptional workmanship and professional installation... See more

Product

Reviewers mention positive feedback about product, noting that the end result looks fantastic and better than... See more

Reviews shaping this summary

Rated 5 out of 5 stars

What a difference Living Well Bathrooms has made to our lives. We had our bath removed & a new walk in shower in its place. The job took just 3 days.From the onset everyone involved was really effici... See more

Company replied

Rated 5 out of 5 stars

My parents recently had a new en-suite fitted by Dan. Excellent work and done in a timely manner. Dan was friendly and polite explaining to my Mum exactly what he was doing. Dan cleared up after the j... See more

Company replied

Rated 5 out of 5 stars

My experience with AHM was excellent. From the initial survey, when I was given suggestions and help over the design and needs of the new shower room, to the finish, everything went smoothly.... See more

Company replied

Rated 5 out of 5 stars

My elderly mum and step dad have just had their en-suite changed to be more accessible for them. Wayne Hallam was the installer and we were extremely impressed in the quality of his work and how ti... See more

Company replied


Company details

  1. Bathroom Renovator
  2. Bathroom Supply Shop
  3. Mobility equipment supplier
  4. Remodeller

Written by the company

Living Well Bathrooms (formerly AHM Installations) is a family-run company that has been helping people bathe safely, comfortably and independently since 1999. For more than 26 years, we have specialised in designing and installing accessible bathrooms for older people, individuals with disabilities, and anyone living with mobility challenges, arthritis, chronic pain or long-term health conditions. Our aim is simple: to help people remain safe, confident and independent in their own homes for longer. We offer a range of solutions including walk-in showers, wet rooms, walk-in baths, accessible toilets, wheelchair ramps and other home adaptations designed to make everyday life easier. Every project is tailored to the individual, ensuring their bathroom works for their needs today and in the future. From the initial enquiry through to installation and aftercare, our experienced in-house team manages the entire process, providing expert advice, quality workmanship and exceptional customer service. Although our name has changed from AHM Installations to Living Well Bathrooms, our ownership, values, team and commitment to customers remain exactly the same. The new name better reflects our mission of helping people live well at home with greater comfort, dignity and independence.


Contact info

4.9

Excellent

TrustScore 5 out of 5

401 reviews

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4.9

All reviews

(401)

110 reviews in the last 12 months

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Rated 5 out of 5 stars

Great experience from start to finish…

Great experience from start to finish the fitter was on time and very polite explained wot he had to do and just got on with it would recommend this company he cleaned up after himself and was a very good price only had bath taken out and walk in shower fitted.

9 July 2026
Unprompted review
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Reply from Living Well Bathrooms

Thank you Mr Baker for sharing your experience wit us, we're pleased to hear you were happy with everything and we hope you are finding the low level shower easier to use than the bath :)

Rated 5 out of 5 stars

Ahm installations now known as living…my new bathroom

Ahm installations now known as living well bathrooms were fantastic from start to finish, Ann kept in touch with me on a regular basis and nothing was too much trouble, my fitter Dean was really nice and kept in touch with me all the time he went above and beyond installing my New bathroom he did a really really good job I would highly recommend them to anyone

1 July 2026
Unprompted review
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Reply from Living Well Bathrooms

Thank you Angela for leaving us this lovely review of your new bathroom, we hope you are already finding bathing easier and feeling the benefits. We will pass on yoru kind comments to our colleagues Ann and Dean too :)

Rated 5 out of 5 stars

Complete Bathroom Refit and more.

We had a complete bathroom refit which included a walk-in shower, new toilet and wash handbasin. It also included modern walling panels and flooring as well as ceiling . The latter to enable the fitting of down-lighters and comply with current regulations regarding lights in bathroom. In addition, we had our downstairs cloakroom modernised with new units. Our excellent fitter was Richard Bashforth. He arrived on time and worked really hard (even during the recent heatwave). We are thoroughly delighted with the results of his work and would recommend the service we had from Living Well Bathrooms.

4 July 2026
Unprompted review
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Reply from Living Well Bathrooms

Thank you Richard for letting us know how happy you are with your new accessible shower room. We are so pleased to hear it all went well and you were impressed with Richard's work, we will be sure to pass on your kind comments to him and we hope you are enjoying using your new shower room :)

Rated 5 out of 5 stars

Excellent Company

I would Highly Recommend this Company
There was. No Hard sell when we had the Survey done by Peter
Once we had decided to have the conversion done, we contacted the Company ..
They held our hand throughout the whole Process..
Wayne the Builder came & carried an Excellent Job ..
He was a very clean & tidy tradesman..
we hardly knew he was here..
Thank you Wayne for going the extra mile for us ..
I’m sure we are going to have many years of Safe showers ..

1 July 2026
Unprompted review
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Reply from Living Well Bathrooms

Thank you Kathy for leaving us this wonderful review for your new accessible shower. We are delighted to hear you were impressed with the service from Peter and our head office team and the bathroom renovation carried out by our colleague Wayne. We hope you enjoy your new accessible shower for many years :)

Rated 5 out of 5 stars

JONATHAN & JO Have installed my walk-in…

JONATHAN & JO Have installed my walk-in shower in 2 days. They worked well together and I would highly recommend them to any person considering having work of a similar nature carried out

23 June 2026
Unprompted review
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Reply from Living Well Bathrooms

Thank you for this lovely review for Jonathan and Jo, two of our amazing installers :) We are so pleased you are happy with the service we provided and your new walk-in shower and hope you will find it much easier and safer to use.

Rated 5 out of 5 stars

Great Workmanship from Dan

Dan installed our new shower and did a fantastic job. He kept us informed throughout, checked everything carefully, and the quality of his workmanship is excellent. We were really pleased with his professionalism from start to finish. A solid 5‑star experience.

15 June 2026
Unprompted review
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Reply from Living Well Bathrooms

Thank you Susan for this lovely review. We are pleased you are happy with the service from us and Dan, he's a superstar installer :) We hope you are enjoying your new accessible shower and feeling the benefits :)

Rated 5 out of 5 stars

Very Happy

After a delayed start due to previous fitting Wayne arrived and sorted the situation quickly and professionally for our new shower.
Wayne was polite and kind and worked hard to meet the projected time scale.
The end result was just what we wanted.

11 June 2026
Unprompted review
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Reply from Living Well Bathrooms

Thank you Mr Clark for the lovely review, we are pleased you were happy with everything and how our colleague Wayne carried out the installation of yoru new shower. We hope you are enjoying using it :)

Rated 5 out of 5 stars

New Bathroom

Had a complete bathroom makeover, bath out shower in.
Completed ahead of time, fast AND efficient. Nothing was too much trouble and the fitters Jonatan and Jo could not do enough for me.
Also had a new consumer unit and the electrician Nick was also amazing.
Exemplary work, cannot fault any of it.
Would recommend.

26 May 2026
Unprompted review
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Reply from Living Well Bathrooms

Thank you Adrian for this glowing review. We are glad you love your new shower installed by the fabulous Jonatan and Jo and we will pass on your lovely comments to Nick also. :)

Rated 5 out of 5 stars

Excellent

Very pleased with the work that was done, fitter pleasant and knew what he was doing, would highly recommend this company to anyone who required a new shower.

8 June 2026
Unprompted review
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Reply from Living Well Bathrooms

Thank you for this review Joyce, great to hear you are happy with the service and installation oof your new shower which we hope is making bathing easier for you :)

Rated 5 out of 5 stars

The Company to go to for Bathroom Modifications

If you are looking for a NEW bathroom makeover then you need to get in touch with this Company.
We wanted our existing bath removed (mobility issues !) and a walk-in shower fitted - quite a straightforward job.
We cannot express our gratitude to this company for their wonderful Service.
From Barney (Surveyor) through to Ben (Fitter) the whole process was smooth and truly efficient. We have never had work in our home move along so smoothly. Ben arrived on time and worked his Magic on the bathroom without any fuss - he even added (off his own back) some extra little additions which made the completed job that little nicer - thank you both.
This is a well run “Family” business who provide an excellent service from day one until completion - OUTSTANDING !
We recommend them to everyone !

4 June 2026
Unprompted review
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Reply from Living Well Bathrooms

Thank you John for this wonderful review, what a joy it was to read. We hope you will find your new shower so muh easier to use than the bath you had. We will let Barney and Ben know pleased you are with the service and work they provided.
We very much pride ourselves on being a family business with high standards across all areas of our business so thank you for recognising that :)

Rated 5 out of 5 stars

The design solution was perfect…the installation even better.

The design solution was perfectly tailored to our aunt's needs. The installation by Wayne Hallam was professional, thorough, tidy, respectful of our aunt's home and always friendly and courteous. He was excellent!
And the result?
Our aunt is delighted with her new bathroom that will transform her living at home. Thank you.

9 June 2026
Unprompted review
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Reply from Living Well Bathrooms

Thank you for this wonderful review Peter. we always love hearing that customers' are happy with the service we provided but also that the bathroom will make a difference to every day life and enable safer bathing. We will pass your comments onto Wayne too, he is a real star :)

Rated 5 out of 5 stars

A Good Experience

We had a good experience with AHM from our initial enquiry throughout the survey, quotation and installation process. It is also worthy of note that minor issues along the way were dealt with swiftly by the team.
Our project, to exchange a standard bath with a walk in version, was carried out by Dean in a friendly, courteous and professional manner for which we thank him.

2 June 2026
Unprompted review
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Reply from Living Well Bathrooms

Thank you Alan for this lovely review, we are pleased you are happy with the service we provided to replace the old bath with an accessible bath. We will pass on your kind comments to Dean and we hope you are finding it much easier and safer to bathe now.

Rated 5 out of 5 stars

Excellent service

Excellent service - did what they promised when they said.

22 May 2026
Unprompted review
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Reply from Living Well Bathrooms

Thank you for letting us know how your experience was Tony, we are pleased you were happy with everything :)

Rated 5 out of 5 stars

I’ve just had by bathroom completely…

I’ve just had by bathroom completely remodelled and from start to finish it went well I can’t thank AHM for a beautiful bathroom every body I have spoken to and dealt with have been very helpful Peter the designer and I talked a lot about what I needed and that’s exactly what I got Ben the installer boy he must have a good breakfast or something the things he had to move were pretty heavy there not cheep but you get what you paid for and more well done AHM

18 May 2026
Unprompted review
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Reply from Living Well Bathrooms

Thank you for this lovely review Neville, we're so pleased to hear you're happy with your new bathroom. Peter and Ben are both super stars aren't they, they never fail to deliver. We will pass on your kind comments to them both :) Thanks again for taking the time to leave us the review.

Rated 5 out of 5 stars

Excellent service from start to finish

Excellent service from start to finish, from initial survey to completion. No high pressure salesmanship. Came exactly when I asked and finished within timescale.
Danny the Fitter was meticulous and took a pride in his work; to him it wasn’t just another job. Nothing was too much trouble. I felt valued as a customer.

11 May 2026
Unprompted review
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Reply from Living Well Bathrooms

This is a lovely review Wendy, thank you for taking the time to share your experience. We are pleased you were happy with our service throughout and hope you are enjoying your new bathroom :)

Rated 5 out of 5 stars

Replacement of shower, toilet and washbasin.

Old shower, toilet and washbasin replaced. Can’t fault the team from first contact through to finalisation. Old pipework had to be replaced as well as other unforeseen issues hence work took 8 days inclusive of Saturday and Sunday rather than the 4/5 days anticipated. Dean the fitter was polite and helpful throughout and clearly knew what he was doing. Cleaned and tidied up at the end of each day and kept us fully informed as to progress.

18 May 2026
Unprompted review
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Reply from Living Well Bathrooms

Thank you for this lovely review Alan. We are pleased we got it finished for you, despite the unforseen items and hope you are enjoying your new level access shower and feeling the benefits. We will pass on your kind comments to our colleague Dean too :)

Rated 5 out of 5 stars

Bathroom

It was a pleasure to have Joanna & Jonatan to do my beautiful bathroom. I couldn’t be more pleased and they were very kind and so polite. Jo Reeve.

18 May 2026
Unprompted review
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Reply from Living Well Bathrooms

Thank you Jo for leaving this lovely review for Joanna and Jonatan, we are pleased to hear you were happy with the installation and service and hope you are enjoying your new bathroom :)

Rated 5 out of 5 stars

I am very pleased with the shower…

I am very pleased with the shower fitted by AHM for Handicare . Excellent workmanship , punctual and friendly workmen who always consulted me at every stage of the fitting . I would be happy to recommend them >

13 May 2026
Unprompted review
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Reply from Living Well Bathrooms

Thank you for the lovely feedback Wendy, we are so pleased you are happy with the service we provided and we hope you are enjoying your new accessible shower :)

Rated 5 out of 5 stars

the fitter was very friendly and…

the fitter was very friendly and completed the job earlier than expected. The work was carried out to a high standard

13 May 2026
Unprompted review
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Reply from Living Well Bathrooms

Thank you Will for leaving us a review, we're glad you're happy with the service we provided :)

Rated 5 out of 5 stars

Start to finish quality and stress free

The planning and fitting of our wet room was excellent. Peter always responded to our questions, and made changes to our order as requested.
Dean (installer) always arrived on time, was polite and professional. He worked calmly and very considerately. Great sense of humour and explained things very well.
The office staff were sometimes missed from the loop, but were always friendly and responsive.
I cannot recommend this company highly enough, and I do not take reviews lightly. One company, clear pricing, great fitter, and quality products.
Thank you AHM.

30 March 2026
Unprompted review
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Reply from Living Well Bathrooms

Thank you for leaving us this lovely review Alison. It's super to hear you're happy with the service we provided throughout the installation, we will pass on your kind comments. We hope you are enjoying your new bathroom :)

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