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Living Well Bathrooms Reviews 

394
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 111 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the professional fitters for completing bathroom renovations efficiently, protecting home property, and leaving work areas extremely clean every single day. People also appreciate the friendly office staff who provide clear guidance, useful design advice, and excellent communication from the initial survey to final completion. However, some customers also noted occasional issues such as minor scheduling delays at the start of projects or small equipment faults needing resolution. Despite these infrequent setbacks, consumers remain extremely satisfied with the successful transformation of their homes into modern, accessible wet rooms.

What people talk about most

Staff

Clients share positive opinions on staff, noting that everyone involved was efficient and professional.... See more

Service

Customers had positive experiences with service, noting that staff and fitters were efficient, polite, and... See more

Facilities

Customers consistently note positive experiences with facilities, often praising the successful... See more

Quality

Reviewers mention positive feedback about quality, expressing great delight and satisfaction with the... See more

Product

People report high satisfaction with the product, expressing delight over the quality and the final look of... See more

Reviews shaping this summary

Rated 5 out of 5 stars

What a difference Living Well Bathrooms has made to our lives. We had our bath removed & a new walk in shower in its place. The job took just 3 days.From the onset everyone involved was really effici... See more

Company replied

Rated 5 out of 5 stars

Jo and Jonatan have been extremely helpful, professional and hardworking from the start to finish of our new bathroom. They’ve been very happy to answer any questions and took extra care in making sur... See more

Company replied

Rated 5 out of 5 stars

Very happy with our new walk in shower. Good inital survey and on completion all waste removed. Kyle Scully, the fitter was pleasant, communicative, conscientious and thorough. Patiently explainin... See more

Company replied

Rated 5 out of 5 stars

We decided to swap our standard toilet for a bidet toilet to help make our bathroom easier to use due to my arthritis. Dominique in the office, has a very good personality. Friendly and helpful.... See more

Company replied


Company details

  1. Bathroom Renovator
  2. Bathroom Supply Shop
  3. Mobility equipment supplier
  4. Remodeller

Written by the company

Living Well Bathrooms (formerly AHM Installations) is a family-run company that has been helping people bathe safely, comfortably and independently since 1999. For more than 26 years, we have specialised in designing and installing accessible bathrooms for older people, individuals with disabilities, and anyone living with mobility challenges, arthritis, chronic pain or long-term health conditions. Our aim is simple: to help people remain safe, confident and independent in their own homes for longer. We offer a range of solutions including walk-in showers, wet rooms, walk-in baths, accessible toilets, wheelchair ramps and other home adaptations designed to make everyday life easier. Every project is tailored to the individual, ensuring their bathroom works for their needs today and in the future. From the initial enquiry through to installation and aftercare, our experienced in-house team manages the entire process, providing expert advice, quality workmanship and exceptional customer service. Although our name has changed from AHM Installations to Living Well Bathrooms, our ownership, values, team and commitment to customers remain exactly the same. The new name better reflects our mission of helping people live well at home with greater comfort, dignity and independence.


Contact info

4.9

Excellent

TrustScore 5 out of 5

394 reviews

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1-star

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4.9

All reviews

(394)

111 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

A great experience

AHM Installations were excellent in every aspect of the work they carried out to renovate our bathroom and toilet. From the initial contact from Phil in the sales team all the way through to the collection of the old bathroom material they were all very professional. A "big shout out" to Kyle, and Josh, the fitters who worked extremely hard to provide with a bathroom and toilet we can, again, be proud of. A great experience. Thank you to all.

25 February 2026
Unprompted review
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Reply from Living Well Bathrooms

Thank you Mr Bradbury! Its lovely to hear you were happy with our service to renovate your bathroom - we'll pass on your kind comments to all involved and we hope you enjoy your new accessible bathroom :)

Rated 5 out of 5 stars

Walk in shower room.

From the first visit to discuss my options to the last day of installation everything went very smoothly. The fitter Wayne was excellent. Left my home clean and tidy everyday. Love my new shower room and all the waste rubbish was removed within 2 days.

25 February 2026
Unprompted review
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Reply from Living Well Bathrooms

Thank you for this lovely review. Great to hear you were happy with our service and the installation of your new walk-in shower and we hope you are finding bathing easier :)

Rated 5 out of 5 stars

Looking foward to using my new Wet Room

Excellent consideration of a 95 year old. Results could not have been better. Thank you very much Dan Casey

19 February 2026
Unprompted review
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Reply from Living Well Bathrooms

Thank you Mr Ridley for leaving this review - we are pleased you are happy with your new wet room and hope you find it much easier to use :)

Rated 5 out of 5 stars

We wanted a bathroom

We wanted a bathroom, smart, sleek, up-to-date, quality materials and professionally installed.
Our recently purchased Bungalow had the cast iron bath and all related dated products as originally installed when built.
AHM came and quoted us for a fully updated, long walk- in shower, tiled walls, super sleek cubicle and toilet and wash-basin.
From the start the professionalism of this company stood out. Fabulous communications with office staff and relevant Sales staff. The fitters updated us on the finer details of how they would proceed. Date of removal/install was set and they turned up exactly on time. We never looked back. Bathroom completed within a week, Top class products and top class fitters.
All in all a brilliant experience, we can only highly recommend AHM, superb.

26 January 2026
Unprompted review
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Reply from Living Well Bathrooms

Wowsers thank Mr Mansfield for this glowing review! We are so pleased you are happy with the service, the installation and your finished bathroom :) I can see Barney was your surveyor and Dan was your installer - I will pass on your kind comments to them and all involved. Thanks again and we hope you continue to enjoy your new walk-in shower.

Rated 5 out of 5 stars

Business dealings were very efficient…

Business dealings were very efficient through very pleasant and helpful staff
DALE the installer was very tidy and also very helpful where some changes were required.

5 January 2026
Unprompted review
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Reply from Living Well Bathrooms

Thank you Brian for leaving this review, we are very pleased you were happy with how our colleague Dale installed your bathroom and we hope you are enjoying using it :)

Rated 5 out of 5 stars

A new wet room (Norwich)

The whole experience of using ahm was very good.From initial phone call to completion went without any problems.Craig was the estimator who came round listened very intently to what we had to say and what we wanted,nothing was too much trouble.He gave his opinions and helped choose what we wanted without any fuss.We had a phone call about a week before installation asking if some materials could be delivered to our address ready for fitting this was a bit of a concern for us as we only have a small place.In stepped Barry our fitter for the job who was a very nice man who agreed the materials would be delivered to his house and he would bring in bits and pieces if and when he needed them.I will say the whole project was to take 10/11 days but Barry completed it in 9,a wet room by the way.The bathroom looks stunning we are very impressed.Our whole experience with AHM has been great from from the first call to signing off the job.Would I recommend AHM most definitely.Once again a special mention to Craig and Barry.

19 January 2026
Unprompted review
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Reply from Living Well Bathrooms

Thank you Mr Clarke for this lovely reviw for your new wetroom. We are so pleased it all went to plan and you were happy with the service provdied by our colleagues Craig and Barry -we will pass on your kind comments. We hope you are enjoying your new wetroom and feeling the benefits :)

Rated 5 out of 5 stars

Outstanding company.

This is a great company who seem to totally understand how to renovate the bathroom and make it fit for those with mobility issues yet keeping the standard and finished result stunningly high.
All the personnel were extremely professional,highly relational and very efficient. The quality of the materials is superb and the skill and helpful attitude of our fitter Danny was brilliant. We are extremely satisfied and can highly recommend AHM Installations.

29 January 2026
Unprompted review
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Reply from Living Well Bathrooms

Thank you Mrs Adams for this wonderful review we are so pleased you are happy with everything we provided and the quality of the installation from Danny, who is a star! The new walk-in shower looks stunning and we hope you enjoy using it and feel the benefits :)

Rated 5 out of 5 stars

Wet room conversion finished yesterday…

Wet room conversion finished yesterday .
Looks great .
Dale the fitter was excellent and clearly knew what he was doing .He always communicated to ensure the wet room met our requirements.
Not the lowest cost but very happy with the result .

4 February 2026
Unprompted review
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Reply from Living Well Bathrooms

Thank you for the review for your wetroom John. We're really pleased you were happy with our service and installation for your son. We hope the new wetoom is making a difference to daily living :)

Rated 5 out of 5 stars

From start to finish

From start to finish, was excellent installing a complete shower and accessories. Kyle was able to complete the job in to days instead of three. Clean and tidy, would recommend the company.

12 January 2026
Unprompted review
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Reply from Living Well Bathrooms

Thank you for this review Mr Wright, we are pleased you were happy with the service and the installation and we hope you are enjoying your new walk-in shower and feeling the benefits :)

Rated 4 out of 5 stars

bathroom convertion

FROM start to finish we were treated with good advice we had 6 other quotes for our bathroom and ahm was within the average price but better quality.we were kept informed of every move i.e.sales delivery time etc .the install was completed with a minimum of disturbance the waste bags wwere emptied the day after and we were phoned the day after to see if things were as we wanted and YES tehy were thank you to wayne alan and jason and the very pleasant and helpful lady on the reception

7 January 2026
Unprompted review
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Reply from Living Well Bathrooms

Thank you for taking the time to leave such a lovely review. We’re really pleased to hear you were happy with the advice, communication, installation, and aftercare, and we’ll be sure to pass your kind comments on to Wayne, Alan, Jason, and our customer service team.

We were keen to find out what we could have done to have been awarded a 5-star review and following a call earlier, we appreciate your feedback regarding noise during the removal of the old bathroom floor.

Unfortunately, some temporary noise is unavoidable during certain stages of a bathroom installation especially during the 'rip out' phase but our team always aims to keep disruption to a minimum.

Thank you again for choosing AHM Installations — your feedback is genuinely valued. We hope you are enjoying and feeling the benefits of your new bathroom :)

Rated 5 out of 5 stars

Really love our new bathroom

Really love our new bathroom! We’re happy customers. And would like to use AHM in the future too. From the designing to the fitting, the team were professional. Stuart our fitter was reliable and capable

15 January 2026
Unprompted review
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Reply from Living Well Bathrooms

Thank you Mrs Wang for this fab review! It's nice to know how happy you are with our service and we hope to see you again in the future :)

Rated 5 out of 5 stars

Bathroom re-fit

Work to remove bath and replace with walkin shower
New toilet and wall boards.
The installer Warren did a fantastic job working continuously for 5 days .He was a clean and considerate worker pleasant and helpful to talk to.
Couldn't wish for better.
Finished job was excellent.

24 January 2026
Unprompted review
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Reply from Living Well Bathrooms

Thank you Mr Ward for this lovely review, we are so pleased you were happy with the servic ewe provided with your new walk-in shower and we hope it is already making a difference to daily life :)

Rated 5 out of 5 stars

Shower fitting

All aspects of my experience was excellent from start to finish. Mike the fitter was a pleasure to have working on the installation as were the rest of the staff involved.

5 January 2026
Unprompted review
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Reply from Living Well Bathrooms

Thank you for the review Dennis, we are pleased to hear you were happy with the entire experience and will pass on your kind comments to all involved and we hope you are enjoying your new shower room :)

Rated 5 out of 5 stars

Bathroom transformation

My bathroom has been converted into a walk-in shower room with replacement toilet and basin by AHM and from the planning stage to completion everything proceeded smoothly. The installer, Dan Casey, was conscientious and paid attention to detail and kept me informed about progress. Very happy with the transformation.

9 January 2026
Unprompted review
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Reply from Living Well Bathrooms

Thank you Mr Whyler for this lovely review regarding your new walk-in shower, which will make bathing easier and safer from now on. We will pass on your kind comments to Dan who is a star! Thanks again, all the best :)

Rated 5 out of 5 stars

Exceptional Service - So pleased we choose them.

We couldn’t be happier with the work carried out by AHM Installations. From start to finish, every member of the team was exceptional. Stewart, Alan and Dominique were professional, caring, reliable and a pleasure to have in my parents’ home.
The new wet room is absolutely fantastic and finished to an extremely high standard—we all love it. More importantly, it will make a huge difference to my elderly parents and will greatly support the carers who look after my disabled mum, making day-to-day life safer, easier and far more comfortable.
AHM Installations showed real understanding, attention to detail and genuine care throughout the whole process. I would not hesitate to recommend them to anyone looking for high-quality, compassionate and professional installation work

5 January 2026
Unprompted review
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Reply from Living Well Bathrooms

Thank you Pollie for this glowing review, we are so happy to hear what a difference the new bathroom will make for your parents and the carers who help your Mum in particular. It can be awfully worrying when you can't be there 24/7 for them but you want to know they are safe in their home and especially in the bathroom. We will pass on yoru lovely comments to all involved and thanks again for takin the time to leave us this review. We wish you and your parents all the very best :)

Rated 5 out of 5 stars

Kyle the fitter

Kyle the fitter was everything a good fitter should be, he was prompt, tidy, knowledgeable about what he was doing, open to discuss any issues, left nothing unfinished, a good example of a professional.

9 January 2026
Unprompted review
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Reply from Living Well Bathrooms

Thank you for this review and feedback for Kyle from our team who installed your bathroom. We are so pleased to hear you're happy with the service and the work carried out and we hope you are enjoying your new bathroom :)

Rated 5 out of 5 stars

Really great service

Anne in the shop was really helpful, and made an appropriate amount of contact regarding the new shower for my elderly father.
Paul came to measure up, and walked us through the design phase.
Then Warren came to install the shower. He worked hard, and everything was kept tidy whilst the work was carried out. The floor was protected, so that any walking in and out would not dirty the carpets. This was appreciated as it was very wet weather the week of the installation.

5 January 2026
Unprompted review
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Reply from Living Well Bathrooms

Thank you for this lovely review, and kind comments. It's always nice to hear our customers are pleased with our service from start to finish and we'll pass on your comments to all involved. We hope your father is enjoying his new bathroom and finding it easier to bathe :)

Rated 5 out of 5 stars

Excellent worry free installation.

The rep who came was very thorough, checked where water stopcock was. Went through the assisted part and that we didn’t pay vat. Everything was on time and the installer, Barry, was excellent. Worked hard and efficiently and cleaned up after .

7 January 2026
Unprompted review
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Reply from Living Well Bathrooms

Thank you for the feedback Mr Blackman, we're pleased you were happy with the service we provided and great to hear you benefitted from the additional 20% reduction in VAT too. We hope you are finding bathing easier in your new accessible bathroom :)

Rated 5 out of 5 stars

Great experience from start to finish

Great experience from start to finish. Had an en-suite shower room re-fitted, to help with my elderly Mum’s needs. Fitting time was as promised. Dean our fitter was very helpful, polite and worked hard. Had a couple of electrical ‘issues’ at the end of the project, but this was sorted to our satisfaction. Thank you to all the staff at AHM.

13 October 2025
Unprompted review
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Reply from Living Well Bathrooms

Thank you for this lovely review and we are so pleased you are happy with your Mum's new accessible shower to make everyday bathing easier. We will pass on your kind comments to the team involved :)

Rated 5 out of 5 stars

Elderly walk in shower

Dan came to renovate my elderly friend/neighbours bathroom.
He has made an excellent job.Dan worked in an efficient, clean and timely manner...always explained what was going to happen next on the project and respected my neighbour in his own home.

15 December 2025
Unprompted review
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Reply from Living Well Bathrooms

Thank you for this review, we're delighted that your friend was happy with the work Dan carried out and we hope he is enjoying his new bathroom and finding it easier to bathe.

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