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Living Well Bathrooms Reviews 

401
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 114 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the staff are exceptionally helpful, professional, and courteous throughout the entire bathroom renovation process. People also praise the skilled installers for keeping work areas remarkably clean and tidy every single day while consistently delivering fantastic finished results. Some reviewers were not happy with minor issues, such as unexpected scheduling delays or small technical snags that occurred during the installation. However, consumers note that these occasional problems were efficiently addressed and sorted out promptly by the dedicated support team. Many individuals still emphasize that the overall value and quality of the final outcome truly exceeded their initial expectations.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, frequently praising their professionalism, helpfulness, and... See more

Service

Users describe positive interactions with service, highlighting efficient surveys and professional... See more

Facilities

Customers had positive experiences with facilities, expressing immense satisfaction over the successful... See more

Quality

Consumers find quality to be positive, highlighting exceptional workmanship and professional installation... See more

Product

Reviewers mention positive feedback about product, noting that the end result looks fantastic and better than... See more

Reviews shaping this summary

Rated 5 out of 5 stars

What a difference Living Well Bathrooms has made to our lives. We had our bath removed & a new walk in shower in its place. The job took just 3 days.From the onset everyone involved was really effici... See more

Company replied

Rated 5 out of 5 stars

My parents recently had a new en-suite fitted by Dan. Excellent work and done in a timely manner. Dan was friendly and polite explaining to my Mum exactly what he was doing. Dan cleared up after the j... See more

Company replied

Rated 5 out of 5 stars

My experience with AHM was excellent. From the initial survey, when I was given suggestions and help over the design and needs of the new shower room, to the finish, everything went smoothly.... See more

Company replied

Rated 5 out of 5 stars

My elderly mum and step dad have just had their en-suite changed to be more accessible for them. Wayne Hallam was the installer and we were extremely impressed in the quality of his work and how ti... See more

Company replied


Company details

  1. Bathroom Renovator
  2. Bathroom Supply Shop
  3. Mobility equipment supplier
  4. Remodeller

Written by the company

Living Well Bathrooms (formerly AHM Installations) is a family-run company that has been helping people bathe safely, comfortably and independently since 1999. For more than 26 years, we have specialised in designing and installing accessible bathrooms for older people, individuals with disabilities, and anyone living with mobility challenges, arthritis, chronic pain or long-term health conditions. Our aim is simple: to help people remain safe, confident and independent in their own homes for longer. We offer a range of solutions including walk-in showers, wet rooms, walk-in baths, accessible toilets, wheelchair ramps and other home adaptations designed to make everyday life easier. Every project is tailored to the individual, ensuring their bathroom works for their needs today and in the future. From the initial enquiry through to installation and aftercare, our experienced in-house team manages the entire process, providing expert advice, quality workmanship and exceptional customer service. Although our name has changed from AHM Installations to Living Well Bathrooms, our ownership, values, team and commitment to customers remain exactly the same. The new name better reflects our mission of helping people live well at home with greater comfort, dignity and independence.


Contact info

4.9

Excellent

TrustScore 5 out of 5

401 reviews

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4.9

All reviews

(401)

110 reviews in the last 12 months

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Rated 5 out of 5 stars

Our Beautiful Bathroom

We recently chose AHM Installations to reconfigure our bathroom, replacing our old bath with a walk-in shower, new basin, toilet, ceiling panels with sunken lights, and new flooring. From the very beginning, we were impressed by their professionalism.
​Our initial meeting with Craig Palmer set a great tone; he was prompt, informative, and immediately respectful of our home by removing his shoes. He explained our options in detail without any "hard sell," focusing specifically on the safest configuration for our needs. While AHM was not the cheapest quote we received, we commissioned them because of this initial expertise and the lack of high-pressure sales tactics.
​The installation process was equally impressive. Our fitter, Barry Feasey, was incredibly considerate. He took great care to lay floor coverings and kept us updated on his progress daily. This was especially important to us as my husband has Parkinson’s; Barry’s clear communication and tidy work habits made the inevitable upheaval of a renovation much more bearable for him.
​Whenever minor issues arose, the support from the office was outstanding. I dealt with Dominique Thorley, who was consistently calming, understanding, and incredibly helpful. No email or call went unanswered, and she ensured everything was resolved immediately.
​My husband and I are absolutely delighted with the final outcome. We highly recommend AHM Installations for their high-quality work and, more importantly, their genuine care for their customers' well-being.

13 October 2025
Unprompted review
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Reply from Living Well Bathrooms

Thank you for this glowing review. We always appreciate it when customers let us know how they found the experience from start to finish. We are very pleased to hear you were happy with our service from our wonderful colleagues across all areas of the business, we will pass on your kind comments to all involved. We hope you are feeling the benefits of your new walk-in shower already :)

Rated 5 out of 5 stars

New walk in Shower…

They have just fitted me a walk in shower which I am very pleased with. The fitter Danny was on time,knowledgeable and pleasant. The house was left clean and tidy.

3 March 2026
Unprompted review
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Reply from Living Well Bathrooms

Thank you Mr Scarle for this feedback, we are pleased to hear you are happy with the installation and will pass on your kind comments :)

Rated 5 out of 5 stars

From the moment I first rang AHM…

From the moment I first rang AHM Instalations to enquire if they were able to replace my old shower cubicle for an up to date model, I have been spoken to by very pleasant members of staff. The home surveyor listened to my needs & offered realistic options, gave me an estimate & the quote was with me very quickly, which I was not pressurised into accepting. When I was ready to accept the quote I was again greeted by friendly staff, a date for the installation was offered & on the set date a very pleasant 'fitter' Wayne, arrived on time, introduced himself, & got on with the job without fuss, keeping the work area tidy as he worked. Before he left he explained how everything worked & gave me the paperwork I needed. I was dreading the upheaval of having the job done but I didn't need to worry at all. I would recommend their services to friends and family. Bernice Litchfield

5 March 2026
Unprompted review
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Reply from Living Well Bathrooms

Thank you so much for sharing this Bernice. Receiving genuine feedback like this from customers is so helpful for other people to make decisions when choosing an accessible bathing company. We hope you enjoy the freedom your new walk-in shower will provide :)

Rated 5 out of 5 stars

A positive experience from start to…

A positive experience from start to finish. AHM Installations offered a competitive price in comparison to other quotes received. Communication was helpful and supportive throughout the whole process. Danny completed the installation. He was professional, extremely hard working and did an excellent job. A grotty bathroom was transformed into an amazing accessible shower room. I was thrilled with the end result.

10 February 2026
Unprompted review
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Reply from Living Well Bathrooms

Thank you for sharing your experience Mandy, we're delighted to hear you were impressed with our service and the installation and we hope you enjoy using your new bathroom :)

Rated 5 out of 5 stars

AHM delivered everything as promised…

AHM delivered everything as promised caring, professional company, shall definitely use them again. The plumber Danny was brilliant, hard working, professional, never stopped, eye for detail, caring, thoughtful, reliable, respectful, workmanship 100% at the end of the day cleared everything away so neat and tidy, he's a most friendly, kind and trustworthy young man, shall definitely be using him again.

27 February 2026
Unprompted review
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Reply from Living Well Bathrooms

Thank you so much Rosemarie for this glowing review for service and team and Danny your installer. We always love hearing that our customers are happy with the service we provided. We hope you love your new bathroom and are finding it easier to use :)

Rated 5 out of 5 stars

An excellent job done

An excellent job done, from conception to finish. A super company to work with, no waiting around for phone calls. Ahm provided the service they promised and I would highly recommend.
Special thanks to Dan, the fitter, who worked so hard throughout the project. He didn’t appear to take any breaks, just got on with the job. He worked cleanly, efficiently and professionally, a really good guy and an asset to the company.
Also thanks to Alan, the Home Surveyer who helped plan the refurbishment of my en-suite bathroom.
I am a very happy customer. The whole team did an excellent job, thank you.
Mrs C A Simms

27 February 2026
Unprompted review
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Reply from Living Well Bathrooms

Thank you Carol for this lovely review! We are so pleasead to hear how happy you are with your new bathroom and the service we provided. We'll pass on your kind comments to all involved. We hope you will find bathing easier in your new bathroom :)

Rated 5 out of 5 stars

Had bath removed walk in shower…

Had bath removed walk in shower fitted.am so pleased with it .Barry worked not stop completed in 2 days to a very high standard. So pleased I chose this company I was kept informed what was going on great company

25 February 2026
Unprompted review
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Reply from Living Well Bathrooms

Thank you Jennifer for this lovely feedback, our Barry is a workhorse and always does a great job. We will let him know how happy you are and we hope you find your new walk-in shower much easier to use than the old bath :)

Rated 5 out of 5 stars

A great experience

AHM Installations were excellent in every aspect of the work they carried out to renovate our bathroom and toilet. From the initial contact from Phil in the sales team all the way through to the collection of the old bathroom material they were all very professional. A "big shout out" to Kyle, and Josh, the fitters who worked extremely hard to provide with a bathroom and toilet we can, again, be proud of. A great experience. Thank you to all.

25 February 2026
Unprompted review
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Reply from Living Well Bathrooms

Thank you Mr Bradbury! Its lovely to hear you were happy with our service to renovate your bathroom - we'll pass on your kind comments to all involved and we hope you enjoy your new accessible bathroom :)

Rated 5 out of 5 stars

Walk in shower room.

From the first visit to discuss my options to the last day of installation everything went very smoothly. The fitter Wayne was excellent. Left my home clean and tidy everyday. Love my new shower room and all the waste rubbish was removed within 2 days.

25 February 2026
Unprompted review
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Reply from Living Well Bathrooms

Thank you for this lovely review. Great to hear you were happy with our service and the installation of your new walk-in shower and we hope you are finding bathing easier :)

Rated 5 out of 5 stars

Looking foward to using my new Wet Room

Excellent consideration of a 95 year old. Results could not have been better. Thank you very much Dan Casey

19 February 2026
Unprompted review
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Reply from Living Well Bathrooms

Thank you Mr Ridley for leaving this review - we are pleased you are happy with your new wet room and hope you find it much easier to use :)

Rated 5 out of 5 stars

We wanted a bathroom

We wanted a bathroom, smart, sleek, up-to-date, quality materials and professionally installed.
Our recently purchased Bungalow had the cast iron bath and all related dated products as originally installed when built.
AHM came and quoted us for a fully updated, long walk- in shower, tiled walls, super sleek cubicle and toilet and wash-basin.
From the start the professionalism of this company stood out. Fabulous communications with office staff and relevant Sales staff. The fitters updated us on the finer details of how they would proceed. Date of removal/install was set and they turned up exactly on time. We never looked back. Bathroom completed within a week, Top class products and top class fitters.
All in all a brilliant experience, we can only highly recommend AHM, superb.

26 January 2026
Unprompted review
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Reply from Living Well Bathrooms

Wowsers thank Mr Mansfield for this glowing review! We are so pleased you are happy with the service, the installation and your finished bathroom :) I can see Barney was your surveyor and Dan was your installer - I will pass on your kind comments to them and all involved. Thanks again and we hope you continue to enjoy your new walk-in shower.

Rated 5 out of 5 stars

Business dealings were very efficient…

Business dealings were very efficient through very pleasant and helpful staff
DALE the installer was very tidy and also very helpful where some changes were required.

5 January 2026
Unprompted review
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Reply from Living Well Bathrooms

Thank you Brian for leaving this review, we are very pleased you were happy with how our colleague Dale installed your bathroom and we hope you are enjoying using it :)

Rated 5 out of 5 stars

A new wet room (Norwich)

The whole experience of using ahm was very good.From initial phone call to completion went without any problems.Craig was the estimator who came round listened very intently to what we had to say and what we wanted,nothing was too much trouble.He gave his opinions and helped choose what we wanted without any fuss.We had a phone call about a week before installation asking if some materials could be delivered to our address ready for fitting this was a bit of a concern for us as we only have a small place.In stepped Barry our fitter for the job who was a very nice man who agreed the materials would be delivered to his house and he would bring in bits and pieces if and when he needed them.I will say the whole project was to take 10/11 days but Barry completed it in 9,a wet room by the way.The bathroom looks stunning we are very impressed.Our whole experience with AHM has been great from from the first call to signing off the job.Would I recommend AHM most definitely.Once again a special mention to Craig and Barry.

19 January 2026
Unprompted review
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Reply from Living Well Bathrooms

Thank you Mr Clarke for this lovely reviw for your new wetroom. We are so pleased it all went to plan and you were happy with the service provdied by our colleagues Craig and Barry -we will pass on your kind comments. We hope you are enjoying your new wetroom and feeling the benefits :)

Rated 5 out of 5 stars

Outstanding company.

This is a great company who seem to totally understand how to renovate the bathroom and make it fit for those with mobility issues yet keeping the standard and finished result stunningly high.
All the personnel were extremely professional,highly relational and very efficient. The quality of the materials is superb and the skill and helpful attitude of our fitter Danny was brilliant. We are extremely satisfied and can highly recommend AHM Installations.

29 January 2026
Unprompted review
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Reply from Living Well Bathrooms

Thank you Mrs Adams for this wonderful review we are so pleased you are happy with everything we provided and the quality of the installation from Danny, who is a star! The new walk-in shower looks stunning and we hope you enjoy using it and feel the benefits :)

Rated 5 out of 5 stars

Wet room conversion finished yesterday…

Wet room conversion finished yesterday .
Looks great .
Dale the fitter was excellent and clearly knew what he was doing .He always communicated to ensure the wet room met our requirements.
Not the lowest cost but very happy with the result .

4 February 2026
Unprompted review
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Reply from Living Well Bathrooms

Thank you for the review for your wetroom John. We're really pleased you were happy with our service and installation for your son. We hope the new wetoom is making a difference to daily living :)

Rated 5 out of 5 stars

From start to finish

From start to finish, was excellent installing a complete shower and accessories. Kyle was able to complete the job in to days instead of three. Clean and tidy, would recommend the company.

12 January 2026
Unprompted review
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Reply from Living Well Bathrooms

Thank you for this review Mr Wright, we are pleased you were happy with the service and the installation and we hope you are enjoying your new walk-in shower and feeling the benefits :)

Rated 4 out of 5 stars

bathroom convertion

FROM start to finish we were treated with good advice we had 6 other quotes for our bathroom and ahm was within the average price but better quality.we were kept informed of every move i.e.sales delivery time etc .the install was completed with a minimum of disturbance the waste bags wwere emptied the day after and we were phoned the day after to see if things were as we wanted and YES tehy were thank you to wayne alan and jason and the very pleasant and helpful lady on the reception

7 January 2026
Unprompted review
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Reply from Living Well Bathrooms

Thank you for taking the time to leave such a lovely review. We’re really pleased to hear you were happy with the advice, communication, installation, and aftercare, and we’ll be sure to pass your kind comments on to Wayne, Alan, Jason, and our customer service team.

We were keen to find out what we could have done to have been awarded a 5-star review and following a call earlier, we appreciate your feedback regarding noise during the removal of the old bathroom floor.

Unfortunately, some temporary noise is unavoidable during certain stages of a bathroom installation especially during the 'rip out' phase but our team always aims to keep disruption to a minimum.

Thank you again for choosing AHM Installations — your feedback is genuinely valued. We hope you are enjoying and feeling the benefits of your new bathroom :)

Rated 5 out of 5 stars

Really love our new bathroom

Really love our new bathroom! We’re happy customers. And would like to use AHM in the future too. From the designing to the fitting, the team were professional. Stuart our fitter was reliable and capable

15 January 2026
Unprompted review
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Reply from Living Well Bathrooms

Thank you Mrs Wang for this fab review! It's nice to know how happy you are with our service and we hope to see you again in the future :)

Rated 5 out of 5 stars

Bathroom re-fit

Work to remove bath and replace with walkin shower
New toilet and wall boards.
The installer Warren did a fantastic job working continuously for 5 days .He was a clean and considerate worker pleasant and helpful to talk to.
Couldn't wish for better.
Finished job was excellent.

24 January 2026
Unprompted review
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Reply from Living Well Bathrooms

Thank you Mr Ward for this lovely review, we are so pleased you were happy with the servic ewe provided with your new walk-in shower and we hope it is already making a difference to daily life :)

Rated 5 out of 5 stars

Shower fitting

All aspects of my experience was excellent from start to finish. Mike the fitter was a pleasure to have working on the installation as were the rest of the staff involved.

5 January 2026
Unprompted review
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Reply from Living Well Bathrooms

Thank you for the review Dennis, we are pleased to hear you were happy with the entire experience and will pass on your kind comments to all involved and we hope you are enjoying your new shower room :)

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