What a difference Living Well Bathrooms has made to our lives. We had our bath removed & a new walk in shower in its place. The job took just 3 days.From the onset everyone involved was really effici... See more
Company replied

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Created with AI, based on recent reviews
Living Well Bathrooms (formerly AHM Installations) is a family-run company that has been helping people bathe safely, comfortably and independently since 1999. For more than 26 years, we have specialised in designing and installing accessible bathrooms for older people, individuals with disabilities, and anyone living with mobility challenges, arthritis, chronic pain or long-term health conditions. Our aim is simple: to help people remain safe, confident and independent in their own homes for longer. We offer a range of solutions including walk-in showers, wet rooms, walk-in baths, accessible toilets, wheelchair ramps and other home adaptations designed to make everyday life easier. Every project is tailored to the individual, ensuring their bathroom works for their needs today and in the future. From the initial enquiry through to installation and aftercare, our experienced in-house team manages the entire process, providing expert advice, quality workmanship and exceptional customer service. Although our name has changed from AHM Installations to Living Well Bathrooms, our ownership, values, team and commitment to customers remain exactly the same. The new name better reflects our mission of helping people live well at home with greater comfort, dignity and independence.
Units 7/8 Flexspace, LN6 9UH, Lincoln, United Kingdom
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
We recently chose AHM Installations to reconfigure our bathroom, replacing our old bath with a walk-in shower, new basin, toilet, ceiling panels with sunken lights, and new flooring. From the very beginning, we were impressed by their professionalism.
Our initial meeting with Craig Palmer set a great tone; he was prompt, informative, and immediately respectful of our home by removing his shoes. He explained our options in detail without any "hard sell," focusing specifically on the safest configuration for our needs. While AHM was not the cheapest quote we received, we commissioned them because of this initial expertise and the lack of high-pressure sales tactics.
The installation process was equally impressive. Our fitter, Barry Feasey, was incredibly considerate. He took great care to lay floor coverings and kept us updated on his progress daily. This was especially important to us as my husband has Parkinson’s; Barry’s clear communication and tidy work habits made the inevitable upheaval of a renovation much more bearable for him.
Whenever minor issues arose, the support from the office was outstanding. I dealt with Dominique Thorley, who was consistently calming, understanding, and incredibly helpful. No email or call went unanswered, and she ensured everything was resolved immediately.
My husband and I are absolutely delighted with the final outcome. We highly recommend AHM Installations for their high-quality work and, more importantly, their genuine care for their customers' well-being.

Reply from Living Well Bathrooms
They have just fitted me a walk in shower which I am very pleased with. The fitter Danny was on time,knowledgeable and pleasant. The house was left clean and tidy.

Reply from Living Well Bathrooms
From the moment I first rang AHM Instalations to enquire if they were able to replace my old shower cubicle for an up to date model, I have been spoken to by very pleasant members of staff. The home surveyor listened to my needs & offered realistic options, gave me an estimate & the quote was with me very quickly, which I was not pressurised into accepting. When I was ready to accept the quote I was again greeted by friendly staff, a date for the installation was offered & on the set date a very pleasant 'fitter' Wayne, arrived on time, introduced himself, & got on with the job without fuss, keeping the work area tidy as he worked. Before he left he explained how everything worked & gave me the paperwork I needed. I was dreading the upheaval of having the job done but I didn't need to worry at all. I would recommend their services to friends and family. Bernice Litchfield

Reply from Living Well Bathrooms
A positive experience from start to finish. AHM Installations offered a competitive price in comparison to other quotes received. Communication was helpful and supportive throughout the whole process. Danny completed the installation. He was professional, extremely hard working and did an excellent job. A grotty bathroom was transformed into an amazing accessible shower room. I was thrilled with the end result.

Reply from Living Well Bathrooms
AHM delivered everything as promised caring, professional company, shall definitely use them again. The plumber Danny was brilliant, hard working, professional, never stopped, eye for detail, caring, thoughtful, reliable, respectful, workmanship 100% at the end of the day cleared everything away so neat and tidy, he's a most friendly, kind and trustworthy young man, shall definitely be using him again.

Reply from Living Well Bathrooms
An excellent job done, from conception to finish. A super company to work with, no waiting around for phone calls. Ahm provided the service they promised and I would highly recommend.
Special thanks to Dan, the fitter, who worked so hard throughout the project. He didn’t appear to take any breaks, just got on with the job. He worked cleanly, efficiently and professionally, a really good guy and an asset to the company.
Also thanks to Alan, the Home Surveyer who helped plan the refurbishment of my en-suite bathroom.
I am a very happy customer. The whole team did an excellent job, thank you.
Mrs C A Simms

Reply from Living Well Bathrooms
Had bath removed walk in shower fitted.am so pleased with it .Barry worked not stop completed in 2 days to a very high standard. So pleased I chose this company I was kept informed what was going on great company

Reply from Living Well Bathrooms
AHM Installations were excellent in every aspect of the work they carried out to renovate our bathroom and toilet. From the initial contact from Phil in the sales team all the way through to the collection of the old bathroom material they were all very professional. A "big shout out" to Kyle, and Josh, the fitters who worked extremely hard to provide with a bathroom and toilet we can, again, be proud of. A great experience. Thank you to all.

Reply from Living Well Bathrooms
From the first visit to discuss my options to the last day of installation everything went very smoothly. The fitter Wayne was excellent. Left my home clean and tidy everyday. Love my new shower room and all the waste rubbish was removed within 2 days.

Reply from Living Well Bathrooms
Excellent consideration of a 95 year old. Results could not have been better. Thank you very much Dan Casey

Reply from Living Well Bathrooms
We wanted a bathroom, smart, sleek, up-to-date, quality materials and professionally installed.
Our recently purchased Bungalow had the cast iron bath and all related dated products as originally installed when built.
AHM came and quoted us for a fully updated, long walk- in shower, tiled walls, super sleek cubicle and toilet and wash-basin.
From the start the professionalism of this company stood out. Fabulous communications with office staff and relevant Sales staff. The fitters updated us on the finer details of how they would proceed. Date of removal/install was set and they turned up exactly on time. We never looked back. Bathroom completed within a week, Top class products and top class fitters.
All in all a brilliant experience, we can only highly recommend AHM, superb.

Reply from Living Well Bathrooms
Business dealings were very efficient through very pleasant and helpful staff
DALE the installer was very tidy and also very helpful where some changes were required.

Reply from Living Well Bathrooms
The whole experience of using ahm was very good.From initial phone call to completion went without any problems.Craig was the estimator who came round listened very intently to what we had to say and what we wanted,nothing was too much trouble.He gave his opinions and helped choose what we wanted without any fuss.We had a phone call about a week before installation asking if some materials could be delivered to our address ready for fitting this was a bit of a concern for us as we only have a small place.In stepped Barry our fitter for the job who was a very nice man who agreed the materials would be delivered to his house and he would bring in bits and pieces if and when he needed them.I will say the whole project was to take 10/11 days but Barry completed it in 9,a wet room by the way.The bathroom looks stunning we are very impressed.Our whole experience with AHM has been great from from the first call to signing off the job.Would I recommend AHM most definitely.Once again a special mention to Craig and Barry.

Reply from Living Well Bathrooms
This is a great company who seem to totally understand how to renovate the bathroom and make it fit for those with mobility issues yet keeping the standard and finished result stunningly high.
All the personnel were extremely professional,highly relational and very efficient. The quality of the materials is superb and the skill and helpful attitude of our fitter Danny was brilliant. We are extremely satisfied and can highly recommend AHM Installations.

Reply from Living Well Bathrooms
Wet room conversion finished yesterday .
Looks great .
Dale the fitter was excellent and clearly knew what he was doing .He always communicated to ensure the wet room met our requirements.
Not the lowest cost but very happy with the result .

Reply from Living Well Bathrooms
From start to finish, was excellent installing a complete shower and accessories. Kyle was able to complete the job in to days instead of three. Clean and tidy, would recommend the company.

Reply from Living Well Bathrooms
FROM start to finish we were treated with good advice we had 6 other quotes for our bathroom and ahm was within the average price but better quality.we were kept informed of every move i.e.sales delivery time etc .the install was completed with a minimum of disturbance the waste bags wwere emptied the day after and we were phoned the day after to see if things were as we wanted and YES tehy were thank you to wayne alan and jason and the very pleasant and helpful lady on the reception

Reply from Living Well Bathrooms
Really love our new bathroom! We’re happy customers. And would like to use AHM in the future too. From the designing to the fitting, the team were professional. Stuart our fitter was reliable and capable

Reply from Living Well Bathrooms
Work to remove bath and replace with walkin shower
New toilet and wall boards.
The installer Warren did a fantastic job working continuously for 5 days .He was a clean and considerate worker pleasant and helpful to talk to.
Couldn't wish for better.
Finished job was excellent.

Reply from Living Well Bathrooms
All aspects of my experience was excellent from start to finish. Mike the fitter was a pleasure to have working on the installation as were the rest of the staff involved.

Reply from Living Well Bathrooms
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.