Aico Reviews 64

TrustScore 4 out of 5

3.9

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See what reviewers are saying

Rated 5 out of 5 stars

I had to replace a faulty Fire Angel smoke alarm in a property. I opted for the Aico Ei146E which is pricier than the Fire Angel; this is outweighed by the superior design and reliability of the Aico.... See more

Rated 5 out of 5 stars

Our existing alarms had to be changed as now past end of life date. Customer serives extremely quick and helpful with reply to email to check which alarms were direct replacements for the existing o... See more

Rated 5 out of 5 stars

Just called customer support as I couldn’t fathom why my wired alarm kept beeping, service rep was just lovely & ran through each step with me until we sorted the problem. Got all the information I... See more

Company replied

Rated 1 out of 5 stars

Contacted them asking if their were remote access settings to turning off the audio and optical features. Turns out that can't be done and the alarms can easily be compromised. Also one of the represe... See more

Company details

  1. Fire protection service

Information provided by various external sources

Aico Is A Market Leader In Fire & CO Detection Offering The Highest Performance Smoke Alarms, Heat Alarms, Carbon Monoxide Alarms & Alarm Accessories.


Contact info

  • Maesbury Rd, SY10 8NN, Oswestry, United Kingdom

  • aico.co.uk

3.9

Great

TrustScore 4 out of 5

64 reviews

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1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 66% of negative reviews

Typically replies within 48 hours

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Rated 5 out of 5 stars

Market Leading Alarms

I’ve installed many Aico alarms and I’d definitely call them the market leading alarms. If you value your family’s safety, then install Aico.

11 November 2023
Unprompted review
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Reply from Aico

Thank you for taking the time to leave us a review and we appreciate your kind words. Safety is always our top priority. Kind regards, the Aico Team.

Rated 5 out of 5 stars

The company has been great for me over…

The company has been great for me over the years. tech i ve rang has aways come up trumps. all round great service

12 November 2023
Unprompted review
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Reply from Aico

Thank you for taking the time to leave us a review and your loyalty. We are always happy to help! Kind regards, the Aico Team.

Rated 5 out of 5 stars

As an electrical contractor I have been…

As an electrical contractor I have been fitting Aico products for years and would not change. They are easy to fit and maintain. The bases and detectors seperate which makes testing etc so simple with no risk of damage due to high voltage insulation resistance tests, the detectors are easily slid on once testing etc is complete. The RF interlink and any programming etc is seamless and even I can do it!! Why go anywhere else for essential safety products?!

10 November 2023
Unprompted review
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Reply from Aico

Thank you for taking the time to leave us a review. We really appreciate such a detailed review about our products! Kind regards, the Aico Team.

Rated 5 out of 5 stars

I've used the old style smoke and heat…

I've used the old style smoke and heat detectors for a lot of years but recently I've become very impressed by the Ei208 carbon monoxide detector with audio link.
Keep up the good work.

9 November 2023
Unprompted review
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Reply from Aico

Thank you for taking the time to leave us a review. Kind regards, the Aico team.

Rated 5 out of 5 stars

I have been fitting Aico smoke…

I have been fitting Aico smoke detection equipment for years and have found them to be very reliable and good value for money. I have also attended their mobile training course earlier this year and found it very informative. It was good to see the new innovative products and learn more about installation practices.
Paul Earth Electrical Services, Cambridge.

9 November 2023
Unprompted review
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Reply from Aico

Thank you for taking the time to leave us a review and your loyalty over the years. We are glad you enjoyed our mobile training course. Kind regards, the Aico Team.

Rated 5 out of 5 stars

Great company with quality products…

Great company with quality products ,they have a good forum ,and i have completed there expert installer course many time ,this is also free.
Aaron

9 November 2023
Unprompted review
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Reply from Aico

Thank you for taking the time to leave us a review. Our community of installers play a key part in making our business a success. Kind regards, the Aico Team.

Rated 5 out of 5 stars

For me the best smoke alarm on the market

A great product that can be used anywhere with no worries that it will not do the job. Having a fixed base that can always take any of the detectors so come expiry date new install =no problem

8 November 2023
Unprompted review
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Reply from Aico

Thank you for taking the time to leave us a review. We like to make it as easy as possible to fit our products. Kind regards, the Aico team.

Rated 5 out of 5 stars

AICO

I attended AICO training and found the whole day was thought out and delivered well.

12 April 2023
Unprompted review
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Reply from Aico

Thank you for taking the time to leave us a review. We are very proud of the training that we deliver. Kind regards, the Aico Team.

Rated 5 out of 5 stars

An excellent product

An excellent product, I have used nothing else for many years. Good back up services. An example of a blue chip company.

9 November 2023
Unprompted review
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Reply from Aico

Thank you for taking the time to leave us a review and for your loyalty. Kind regards, the Aico Team.

Rated 5 out of 5 stars

mobile unit in

Had a mobile unit in college was very interesting and informative

2 October 2023
Unprompted review
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Reply from Aico

Thank you for taking the time to leave us a review. Kind regards, the Aico Team.

Rated 5 out of 5 stars

Top quality alarms.…

Top quality alarms with excellent support for the trade. Aico assist with guidance on installation, regulations & technical questions and answers.

9 November 2023
Unprompted review
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Reply from Aico

Thank you for taking the time to leave us a review. It is important to us that we give as much guidance and support as possible. We are always here to help! Kind regards, the Aico team.

Rated 5 out of 5 stars

Truly an industry leading product…

Truly an industry leading product saving the lives of millions of people. Aico show true leadership in their industry and set the bar for the competition. Not only is their product line far superior to any other, but their technical support and after sales service is excellent

9 November 2023
Unprompted review
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Reply from Aico

Thank you for taking the time to leave us a review. We really appreciate such a glowing review about our products and services. Kind regards, the Aico Team.

Rated 4 out of 5 stars

Aico is a trusted and reliable provider…

Umut Buyukakyuz: "Aico is a trusted and reliable provider of fire and carbon monoxide alarms. Their products are well-designed, easy to install, and offer a high level of protection against fire and carbon monoxide poisoning."

8 November 2023
Unprompted review
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Reply from Aico

Thank you for taking the time to leave us a review. Kind regards, the Aico Team.

Rated 5 out of 5 stars

I have been installing AICO devices for…

I have been installing AICO devices for over 11 years now and their Tech Support is exceptional! The team is very knowledgeable and at hand to help out with any questions while I am on customer site!
Thank you Team AICO!

8 November 2023
Unprompted review
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Reply from Aico

Thank you for taking the time to leave us a review. We are glad you appreciate our customer service. We are always happy to help! Kind regards, the Aico Team.

Rated 5 out of 5 stars

Top of the range detectors

I have been using Aico detectors now for around 5 years. The most versatile product with devices like the radio interlink can reduce mess with easy installation. There is no other manufacturer that can match their performance. Also the training you get from them as an installer is second to none. Highly recommend.

8 November 2023
Unprompted review
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Reply from Aico

Thank you for taking the time to leave us a review and your loyalty over the years. Our community of installers play a key part in making our business a success. Kind regards, the Aico Team.

Rated 5 out of 5 stars

Aico Smoke Heat and CO alarms are in my…

Aico Smoke Heat and CO alarms are in my opinion the best on the market so much so that I recommend them to all my customers and I don't fit anything else. The product support and installer training is world class.
Thank you Team Aico.
Aico smoke, heat and CO detection alarms the only ones recommended and fitted by Chris Daly
Chris Daly Security & Electrical.

8 November 2023
Unprompted review
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Reply from Aico

Thank you for taking the time to leave us a review. We really appreciate your recommendations and loyalty. Kind regards, the Aico Team.

Rated 5 out of 5 stars

Excellent

Customer service and training are brilliant second too none 👏 best in the business

1 September 2023
Unprompted review
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Reply from Aico

Thank you for taking the time to leave us a review. We are glad you are impressed with our customer service and training. Kind regards, the Aico Team.

Rated 4 out of 5 stars

Aico Alarms are one of the best and…

Aico Alarms are one of the best and trusted ones I have come across, and they never let me down, specially with the trainings and lots of informations you can get on their website, so I am very happy.

8 November 2023
Unprompted review
Aico logo

Reply from Aico

Thank you for taking the time to leave us a review. If you are happy then so are we! Kind regards, the Aico Team.

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