I had to replace a faulty Fire Angel smoke alarm in a property. I opted for the Aico Ei146E which is pricier than the Fire Angel; this is outweighed by the superior design and reliability of the Aico.... See more
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Our existing alarms had to be changed as now past end of life date. Customer serives extremely quick and helpful with reply to email to check which alarms were direct replacements for the existing o... See more
Just called customer support as I couldn’t fathom why my wired alarm kept beeping, service rep was just lovely & ran through each step with me until we sorted the problem. Got all the information I... See more
Company replied
Contacted them asking if their were remote access settings to turning off the audio and optical features. Turns out that can't be done and the alarms can easily be compromised. Also one of the represe... See more
Company details
Information provided by various external sources
Aico Is A Market Leader In Fire & CO Detection Offering The Highest Performance Smoke Alarms, Heat Alarms, Carbon Monoxide Alarms & Alarm Accessories.
Contact info
Maesbury Rd, SY10 8NN, Oswestry, United Kingdom
- aico.co.uk
3.9
Great
64 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Replied to 66% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
We have 8 of the Ei261 carbon mon…
We have 8 of the Ei261 carbon mon alarms. just found out its discontinued! So no chance of getting a replacment sensor (just to see the life of the unit out!!)
Bad after sales. Person on the phone, showed no interest in my Delmer.
21 April 2022
Unprompted review
Contacted them asking of their were…
Contacted them asking if their were remote access settings to turning off the audio and optical features. Turns out that can't be done and the alarms can easily be compromised. Also one of the representatives had said the data collected can be transmitted at the touch of a button but didn't say where? Surely this is a breach of some kind if your giving an optical and a audio device that can't be controlled. At the very least you should be able to disable some features.
22 February 2022
Unprompted review
I have fitted aico rf alarms to my own…
I have fitted aico rf alarms to my own home and my two daughters home ( I am 74 ) once I read instructions ( twice lol ) they were easy to code,then fit the base plate to ceiling,the press to do a test,took aprox 30 minutes per house...one issue I changed small rawlplug for plasterboard plugs ( they are cone shaped and have there own self drilling thread ( so no pre-drilling neccisary )
12 February 2022
Unprompted review
Excellent service !
As an elderly homeowner I called for advice on battery powered smoke detectors etc.
What sounded like a young female member of staff was so helpful. She answered all my questions with obviously excellent knowledge and gave me all the code numbers for the products.
Great service and a huge thank you.
9 December 2021
Unprompted review
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