Terrible !!! Do not order !! Although I had read negative reviews but I still decided to give it a try … and I wish I didn’t. The shoes I received didn’t match the colors nor the quality . And wh... See more
Company replied
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Review summary
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Reviews shaping this summary
Shoes look nothing like the pictures. They smell awful and overpowering like chemicals and the materials are cheap cheap cheap! Clunky and unflattering, Ill fitting, horrible quality. Awful customer s... See more
Company replied
After waiting 2 months to get the shoes I ordered, I returned them because that were cheap and plastic. Smelled like chemicals. I have not gotten a refund. They refuse to answer my emails. DO NOT BU... See more
Company replied
One star because they actually arrived, and the color looked like the picture. Other than that, the quality was poor and the size of the shoe was way off. Size said 42 but the shoe was at least three... See more
Company replied
Company details
Written by the company
Aimeela is a women's footwear brand that caters to the style-savvy and budget-conscious European and American ladies.Aimeela provides a variety of on-trend footwear options with a focus on fashion-forward styles and affordability that allow women express their uniqueness and sense of style without going over budget. Aimeela has covered whether you're looking for a pair of sleek and sophisticated pumps for the office or a pair of trendy sneakers for the weekend. With its commitment to quality and affordability, Aimeela is quickly becoming a go-to brand for stylish women all around the world.
Contact info
999077, Hong Kong
- support@aimeela.com
- aimeela.com
2.2
Poor
140 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Nothing like advertised
Nothing like advertised. The shoes advertised were styled to look like a quality leather calf-skin shoe. What arrived was died nylon, different soles with etc front like pointy witchy shoes - so different from what was advertised. They weren't cheap either. I asked and had to keep asking for a refund and return address - they finally sent me a New York address! So I sent them back by post - with all of the evidence - and all I've heard ever since is crickets. Biggest rip off ever.
14 March 2025: UPDATE: why does Aimeela customer service say they are trying to resolve this issue - all they do is go around and around in circles saying the same thing. They need to honour their promise - refund me - like you said you would! I will continue to advise everyone on my Instagram and TikTok accounts that Aimeela is not what they say they are.
20 March 2024
Unprompted review
Reply from Aimeela
Hello Jodi,
We are truly sorry to hear that the shoes you received did not meet your expectations and were not as advertised.
Regarding the return process, we apologize for the delays and inconvenience you faced. Please rest assured that we are taking steps to address this issue .
We understand how frustrating this must be,could you please provide us with your order number and any relevant details via complaint@aimeela.com so we can expedite the resolution?
Aimeela Team
complaint@aimeela.com
The shoes look nothing like the…
The shoes look nothing like the picture! Still waiting for another pair I ordered been 5 weeks! BEWARE
13 February 2025
Unprompted review
Reply from Aimeela
Hi Tami,
We truly understand how frustrating it can be when something doesn't go as planned, and we sincerely apologize for any inconvenience this issue may have caused. Please know that our team is working diligently to resolve this for you as quickly as possible.
To help us identify the specific order in question, could you please provide the following information:
The email address used to place the order, or
The name of the person who received the order.
This information will help us locate the order in our system and take immediate action.
Thank you for your patience and assistance.
Aimeela Team
complaint@aimeela.com
They are terrible- cheap quality
They are terrible- cheap quality, they sent the wrong size and will only refund 1/2 of the total cost! Don’t buy from them, they should be shut down!!
19 January 2025
Unprompted review
Reply from Aimeela
Hello
We sincerely apologize for any inconvenience caused. We tried to identify your order ID via your username here to look into and take care of the issue but failed. Therefore could you please provide us with your order details, such as the order number and the email address used for the purchase? Or may we request you to email us at the email address below? This will assist us in locating your specific order and initiating the necessary steps to resolve this issue.
Thanks in advance.
Aimeela Team
complaint@aimeela.com
Now that I have received my first pair…
Now that I have received my first pair of the four that I ordered back in December, I completely understand why the reviews are not good. I am learning, but slowly not to order from places like this. The leopard pair of loafers LOOKS NOTHING like what was pictured....big surprise there. Not only are they too small but the quality is just cheap, cheap, cheap. Supposed to have 3 more pair coming but trying to cancel order. Want to return these loafers, but in order to do that I have to provide a picture of the item and an item # which is nowhere to found on my paperwork. So much for EASY returns and QUALITY customer service! DO NOT BUY FROM THIS COMPANY!!!!
6 January 2025
Unprompted review
Reply from Aimeela
Dear Shirley Beshoner,
We are truly sorry for the disappointment and frustration this has caused you. The fact that the leopard loafers are small and look nothing like the pictures is unacceptable. It's our responsibility to ensure that the products match their descriptions and images accurately, and we have clearly failed in this regard.
Our customer complaint department has already sent you an email to start resolving these issues. If there are any other concerns or if you want to discuss further, please feel free to reply to that email.
We value your feedback and are committed to making improvements. We hope that we can make it up to you and regain your trust in the future. Once again, we are deeply sorry for this whole situation.
Best regards,
Aimeela Team
complaint@aimeela.com
NOT EVEN CLOSE TO ADVERTISEMENT
Product is not even close to what is advertised. What looked like nice quality matertials turned out to be plastic. Wish I had read the reviews before purchasing. DO NOT BUY FROM THIS COMPANY.
6 January 2025
Unprompted review
Reply from Aimeela
Hello,
We apologize that the item fell short of your expectations. We take customer feedback seriously and will forward your review to the corresponding team to verify and make progress. Please rest assured that orders are returnable and refundable -- you can reach out to us at support@aimeela.com to sort it out. We will respond within one business day.
For your convenience, we have used complaint@aimeela.com to send you an email to follow up on this matter. Please check your inbox. We hope to hear from you and that this issue is resolved ASAP.
Best regards,
Aimeela Team
complaint@aimeela.com
If i could givec ero stars I would
If i could give zero stars I would. I ordered a pair of shoes as a gift for Christmas. After 17 days, there was still no shipping label produced and no tracking information. When I tried to get the order cancelled they asked me to pay for expedited shipping in exchange for a $10 credit on my next order. Now fighting to get my money back
31 December 2024
Unprompted review
Reply from Aimeela
Dear Brian McGinley,
We sincerely apologize for the inconvenience and disappointment you've experienced.
Regarding the "priority order" option, we must clarify that it is a free service. Our customer service representative did not, nor would they, ask for extra payment for this option. There seems to have been a misunderstanding on this matter, and we are truly sorry for the confusion it has caused you.
Concerning the $10 gift card, it was offered as an optional token of apology for the shipping delay. It was not intended to be part of any condition where you would have to pay for expedited shipping to receive it.
The fact that there was no shipping label produced and no tracking information after 17 days is unacceptable. We understand your frustration and have canceled your order as per your request.
We appreciate your patience and understanding regarding this matter. If you have any further questions or concerns, please don't hesitate to get in touch with us at the address below.
Best regards,
Aimeela Team
complaint@aimeela.com
STILL HAVE NOT RECEIVED MY SHOES
STILL HAVE NOT RECEIVED MY SHOES! Been almost TWO months! You should not be allowed to sell anything! Trump is going to shut you foreign companies down so the American public don’t get ripped off anymore! Shame on you for not making it clear when ordering, where you are sending the shoes from.
28 October 2024
Unprompted review
Reply from Aimeela
Hello,
Please accept our sincere apology for any frustration you might experience. Your feedback will be documented and shared with the corresponding team to review and make progress.
Upon inspection, we noticed that your order had almost been delivered. We have sent you an email to offer you more delivery details. Please check your inbox or spam folder.
If you have any follow-up questions, please feel free to contact us at the address below. We are here to help.
Kind regards,
Aimeela Team
complaint@aimeela.com
wasn't even close to what I ordered
are you kidding me I waited forever for this to turn up can you please explain to me were the sord or survival part comes into it
I'm so discusted and fuming right now but when I calm down I am going to write review after review of how ripped of I feel what a joke you should b taken to court and fined millions of dollars for false advertising then beaten with a stick for the rest of your miserable little life's
Yahoo Mail: Search, organise, conquer worst ever
19 November 2024
Unprompted review
Reply from Aimeela
Hello,
We deeply and sincerely apologize for any frustration you have experienced. We take customer feedback seriously and will forward your review to the corresponding team to verify and make progress.
Please rest assured that orders are returnable and refundable -- you can reach out to us at support@aimmela.com to sort it out. We will respond within one business day.
For your convenience, we have used complaint@aimeela.com to send you an email to follow up on this matter. Please check your inbox. We hope to hear from you and that this issue is resolved ASAP.
(If you don't see one, please check your spam or junk folder to see if our email has been filtered there. If you still cannot find it, please email us at the address below. We are dedicated to rectifying this situation.)
Best regards,
Aimeela Team
complaint@aimeela.com
Why can't anyone reply my emails
Why can't anyone reply my emails. I need my order canceled and money refunded. I don't think it's OK to order stuff online and get it months after. I need those shoes real soon, and because that won't work for your company, it's one week nlw since i made the order and it hasnt been shipped yet, so no need to continue. please cancel order and refund me. Order number AM00110371
5 November 2024
Unprompted review
Reply from Aimeela
Dear Vera Inyang,
Our customer service team is required to make a response within 24 hours. This is to ensure that every customer can receive a reply within 24 hours.
Therefore sometimes you might not receive our response right away. But we assure you that you will receive a reply within 24 hours at the latest.
It is verified that your order has been canceled. It may take a few business days for the refund to be returned to your paying account.
We appreciate your patience and understanding regarding this matter. If you have any further questions or concerns, please don't hesitate to get in touch with us at the address below.
Best regards,
Aimeela Team
complaint@aimeela.com
COMPANY IS FRAUDULENT
If I could rate this company with a zero review I would. This company is fraudulent in every way. They charged me $162 for 4 pairs of shoes. I ordered on Sept 22 and just recieved partial order yesterday, Oct 28. Not only did it take over 30 days to get. I was sent the wrong item. Nevertheless, the shoe quality was worse than a pair of shoes from 99 cent store. Horrible quality. No response to my emails, no customer service phone number. I WOULDNT RECOMMEND TO MY WORSE ENEMY. DONT BUY FROM THIS FRAUDULENT COMPANY FROM CHINA.
28 October 2024
Unprompted review
Reply from Aimeela
Dear Anna Gibson,
We sincerely apologize for the extremely unpleasant experience you've had with your order, and we take your concerns very seriously.
Firstly we would like to clarify that our company operates with the utmost integrity. We are sorry but the issues you've faced are a result of operational glitches, not fraud. We are committed to rectifying these problems and will do our best to make things right.
Regarding shipping, we understand that the long delay is unacceptable. The last item seemed to be a pre-order, which takes a longer time to process than in-stock items. We have canceled it as requested and you will receive a refund soon.
Regarding the items you received, we apologize for any frustration caused by the quality and the wrong item. This is not what we aim to offer and we are implementing more rigorous quality-control and inspection measures to prevent such a problem from happening again in the future. Please give us a photo to confirm the wrong item and we will be following up on resolving it to your satisfaction.
As for communication, though we currently don't offer phone service, our support team is required to respond to every customer within 24 hours of receiving emails. This can ensure that we offer our assistance in a timely manner. It is verified that the CSR replied to your email within 12 hours of receiving it. We hope to get your understanding.
For your convenience, we have used complaint@aimeela.com to send you an email to follow up on this matter. Please check your inbox.
We understand your dissatisfaction and are determined to make amends. We look forward to hearing back from you and resolving the issue ASAP.
Kind regards,
Aimeela Team
complaint@aimeela.com
Poor Customer Service and Shipping
I am giving 2 stars because while the shoes are not the highest quality, they are cute to pull off. HOWEVER, the time of delivery sucks and customer service is VERY BAD. I ordered 2 pairs of shoes a month ago and received a message that only one pair is being shipped and the other pair waiting to be shipped. What does this mean? Do I have to wait another month to get the other pair? Are they out of stock? If so say that and refund my money. Customer service is VERY BAD. I never heard back from them about the other pair. They are very bad about getting back to you. I'm going to ask one more time what is the time of arrival for the shoes and ask for a refund if they can't tell me. Hopefully, I wont have to resport them to authorities.
1 October 2024
Unprompted review
Reply from Aimeela
Dear Vee,
We are truly sorry for the inconvenience and the poor experience you've had with our customer service and shipping.
Regarding the second pair of shoes, we sincerely apologize for the delay. The reason for the slow shipping of the second pair was due to its being a pre-order, which takes longer time to process and then ship.
However, we are glad to inform you that the second pair has already been shipped. We understand that our lack of communication regarding this matter was unacceptable. Both our support team and the complaint team had responded to your emails regarding this matter. times.
If you still have any concerns or questions about the arrival time of the second pair, please don't hesitate to contact us, and we will do our best to assist you. We hope you will give us another chance to improve your experience with us.
Thank you for bringing this to our attention.
Aimeela Team
complaint@aimeela.com
Very fast and easy
Very fast and easy. Answered all my questions and concerns
30 September 2024
Unprompted review
The poorest quality
The poorest quality. Nothing like the photo. And the sizing is off. There’s glue on the shoe. I wish I could add photos. It is ridiculous. It’s scam.
10 September 2024
Unprompted review
Reply from Aimeela
Dear AS,
We're profoundly sorry for the frustration expressed regarding your recent purchase. It's disheartening to learn that the item received didn't match expectations and caused disappointment. Please be assured, we're no scam but strive for excellence and fair dealings.
To address your concerns directly and facilitate resolution, kindly share your order number. Our team will promptly investigate the discrepancies between product images and what you received, including sizing inaccuracies and manufacturing defects. Transparency and customer satisfaction guide our actions.
Know that genuine efforts are underway to rectify the situation and reinforce trust. Expect prompt follow-up post-receipt of your order information.
Sincerely,
Aimeela Team
complaint@aimeela.com
Do NOT buy from this company if you’re…
Do NOT buy from this company if you’re in the UK!!!
It took a while to receive the shoes, which were split into separate deliveries, which was expected.
They were too small. There’s absolutely no way that they were the equivalent of a size 7 (41), which is what I’ve worn for years.
The return policy is HORRENDOUS! I had to take photo’s of the shoes and the bar codes on the boxes. Only then would they give me a return address (Staten Island, NY).
I had to pay over £67 to return 4 pairs of shoes!! I couldn’t believe it. I had to fill out a tax declaration form. I’ve taken photo’s of everything, as I have very little faith that this will work.
So, having kept one pair of PLASTIC sandals at £41, including the postage, they’ve effectively cost me nearly £110!!
It’s just not worth using them as it’s a big risk if they don’t fit you.
I can’t believe I was so gullible.
Never again!!
UPDATE: This company clearly makes generic replies also! They’ve replied to my complaint, offering me a partial refund to keep the shoes. I’VE ALREADY SENT THEM BACK, WHICH ALL THE PHOTO’s EVIDENCE!!!! So they don’t read emails either!!!!
25 September 2024
Unprompted review
Reply from Aimeela
*A reply to the update:
Dear SUZANNE HYDE,
The customer support and the customer complaint are serving customers independently without the knowledege of the other channel's progress. Besides, before the package is delivered, we need the necessary info stated in the return instrcutions (tracking number and recipt from the PO) to confirm you have returned them. If we don't have a confirmation in this regard, we couldn't upload the updates on our system to issue a refund and might offer other solutions to address the problem. We apologize for the misunderstanding.
If you have any further questions or concerns, please don't hesitate to reach out to us.
Best regards,
*Original reply:
Dear Ms. Hyde,
We are truly sorry to hear that your experience with our service fell short of your expectations. We can understand how frustrating it must have been for you, especially regarding the sizing issue and the return process. We want to assure you that our intention is to provide a seamless and satisfactory experience for all our customers, and it’s evident that we didn’t meet that goal in your case.
We would like to take this opportunity to clarify our sizing standards, which are based on our manufacturer's guidelines. However, we acknowledge that there can be discrepancies, and for that, we apologize. We are taking steps to improve our size conversion chart for international customers to avoid any future misunderstandings.
Regarding the return policy, we understand that the process was burdensome and costly for you. We are currently reviewing our return policy to make it more customer-friendly and less burdensome, especially for our international customers. We are looking into ways to simplify the return process and reduce any unnecessary costs.
We value your feedback and appreciate you taking the time to share your experience with us. We have replied to your email to our customer complaint team. Kindly check your inbox. We are committed to providing a better service and hope that you will consider giving us another chance in the future.
If you have any further questions or concerns, please don't hesitate to contact us.
Kind regards,
Aimeela Team
complaint@aimeela.com
No refunds/returns unless customer works for them
I ordered three pairs of strappy sandals from Aimeela, all sized 6. They took weeks to arrive, and when they finally did, they arrived in crushed cardboard boxes. When i tried them on, they were all completely different sizes. One pair actually fit my size 6 foot. The other two were much, much larger - maybe size 8s? But they were labeled also as size 6. When i tried to return the two that didnt fit, the company responded within 24 hours (the only positive in my experience), but they demanded that i take photos and provide details of what was wrong before they would allow the refund. Their email: " If the issue is related to size, please provide us with a photo of the size tag on the product's package. Specifically, we would greatly appreciate if you could advise with pictures how to tweak the item so it can fit your feet shape properly." Are they paying me for the work they are asking me to do to help them? Is it my job to teach them how to do the thing they are already telling customers that they know how to do?? And then taking their money for it?? Customers are not guinea pigs unless YOU pay THEM for that service. Not the other way around! They are liars, frauds, and they are trying to grow a business they know nothing about with funds from customers they rip off.
17 July 2024
Unprompted review
Reply from Aimeela
Hello,
We are sorry for how you feel about our products' size. Because each of our product has its independent design and material, with different body shapes, the fit of products at the same size may have various effects correspondingly
Besides, please accept my sincere apology for any frustration you might experience with the return process. We kindly request you to send us the requested photo so that we can better understand the issue and offer you a suitable solution. We apologize if it appeared like we were denying your request. Your feedback will be documented and shared with the corresponding team to verify and make progress.
You can forward your order to our customer complaint team to have the problem resolved if the customer support failed to make you satisifed. For your convenience, we have used complaint@aimeela.com to send you an email to follow up on this matter. Please check your inbox. We hope to hear from you and that this issue is resolved ASAP.
Best regards,
Aimeela Team
complaint@aimeela.com
WORST COMPANY EVER!!!
Poor quality, long wait times, incorrect sizing, expensive returns. DO NOT PURCHASE THROUGH THIS VENDOR. All their negative reviews are true...AVOID at all costs as you will regret it.
27 August 2024
Unprompted review
Reply from Aimeela
Dear Valued Customer,
We are deeply sorry to hear that your experience with us has been so disappointing. It's clear that we've failed to meet your expectations in multiple areas, from the quality of our products to delivery timelines, sizing accuracy, and the return process.
Please accept our sincerest apologies for the inconvenience and frustration this has caused you. We take full responsibility for these shortcomings and want to assure you that we are taking immediate steps to address and improve these issues.
Thank you for bringing these issues to light. Your feedback is invaluable as it guides us in our efforts to improve and provide a better experience for all our customers. If you have any further questions or concerns, please don't hesitate to reach out to us.
Best regards,
Aimeela Team
complaint@aimeela.com
DO NOT BUY SHOES!!!
DO NOT BUY SHOES!!!
I bought two pairs of heeled sandals that arrived unwearable. The clasp on both pairs was incorrectly attached which meant I couldn’t fasten the shoes. I was offered a 50% refund or I could return but pay out of pocket. The return address was a warehouse in New Jersey. I live in the UK. The most financially viable option was to accept the partial refund!
Edit: to Aimeela, following your response I’m not sure what good it would do to contact your customer service team. I did contact them. I showed them proof of the faulty item and that was the solution you offered. Are you planning to give me a full refund now? If not don’t reply to these posts saying you take customer complaints seriously.
23 August 2024
Unprompted review
Reply from Aimeela
Dear Anon,
We sincerely apologize for the negative experience you had with our shoes. We take all customer feedback very seriously and are committed to resolving your issue promptly.
To assist you further, could you please provide your order details such as order number and ordering email? This will help us to look into the specifics of your case and follow up. Alternatively, could you email us at complaint@aimeela.com?
Thank you for bringing this to our attention. We look forward to making this right for you.
Best regards,
Aimeela Team
complaint@aimeela.com
AVOID
AVOID! Shoes still not delivered 4+ months later!!!
On 1st April 2024 I ordered the following:
1x Sheen Peep Toe Ankle T-Strap
Flat Sandals
Gold US9.5 and
1x Women's Leopard Print
Colorblock Ankle Straps
Buckle Pointy Toe Casual Flats
Yellow US9.5
Total AUD 150.00
I emailed their support email address and was told to confirm my address and all details again due to the parcel having been returned, even after I had not received a purchase confimation email nor tracking. After liaising with them several times afterwards, even requesting a refund I have never received my order nor have I been refunded.
AVOID AT ALL COST.
1 April 2024
Unprompted review
Reply from Aimeela
Dear Julia Valentin,
We appreciate you taking the time to share your experience with us and we're truly sorry to hear that you've had such a frustrating time regarding your order. We understand how disappointing it is not to receive your items, especially after such an extended period.
We have looked into this matter and can assure you that we have escalated your issue. A customer service representative has already used complaint@aimeela.com to get in touch with you to rectify the situation. Our team is committed to resolving this issue as quickly as possible, and we will ensure that either your order is delivered or a full refund is provided, whichever suits you best.
We value you as our customer and we apologize once again for any inconvenience this has caused. We appreciate your patience as we work to resolve this for you.
Best regards,
Aimeela Team
complaint@aimeela.com
Avoid this company at all costs!
Despite requesting that the order was to be cancelled the same day after realising it would not arrive in time, my email was never replied to and when my order arrived (despite me no longer wanting the order) only 2 out of the 3 items were the right size.
I have ordered a European size 39, but size 38 arrived. The quality of the items are also well below par, and certainly not worth anywhere near what i paid for them. I've bought better products elsewhere for the same money and not such a long wait ton receive them.
From now seeing other reviews it is likely I'm not able to return my items not receive any form of customer service, but I am very unhappy with the experience and products. Avoid avoid!
Edit: this company claims to have responded to my email to cancel the order, which is a complete lie!
The shoes were also not the same quality as depicted in the photos, just shoddy copies which fit very poorly!
16 August 2024
Unprompted review
Reply from Aimeela
Hello,
We apologize for the inconvenience caused. However, it is verified that our support team replied to you within 24 hours and the replies was made three times. Perhaps they went into your spam folder.
As for the sizes, it is verified that three pairs you ordered were all US 8, which equals EU 38. You can check it by looking into your account and order.
We have used complaint@aimeela.com to send you an email to follow up on this matter. Please check your inbox. We hope to hear from you and that this issue is resolved ASAP.
Best regards,
Aimeela Team
complaint@aimeela.com
This company is HORRIBLE
This company is HORRIBLE. I purchased a pair of shoes that are to be made of calf hair. When received they are a FAKE suede. The leopard print is not the same and they squeak when I walk. I have messaged them several times asking now to return and they keep asking me for photos of proof. I sent them a photo just now but this seems ridiculous. If someone doesn’t like the shoe they should be allowed to return. This is insanity! I will never again order from a company that doesn’t have a phone number listed. That should have been my first red flag. The shoes arrived in an old crushed box and they have a terrible odor. Save your money. This is TRASH and they are using another company’s photos as their own. The shoes are not the same ones pictured! They reply to your emails at 3 am and it becomes an endless viscous cycle of going back and forth. I’m contacting PayPal about this today. Also as a note to the company - do not reply to me here with your fake apology and concern. You are completely aware of the scam you are running as evidenced by all of these awful reviews.
11 August 2024
Unprompted review
Reply from Aimeela
Dear Christina Sikora,
We are extremely sorry to hear about the significant disappointment and frustration you've experienced with your recent purchase and our customer service process.
We understand your frustration regarding the product quality and the discrepancies between the advertised item and the one you received. We assure you that it is not our intention to mislead our customers in any way. We take full responsibility for any confusion or inconvenience caused.
Regarding the return process, we acknowledge that the request for photo proof may have been an additional burden for you. We kindly request you to send us the requested photo so that we can better understand the issue and offer you a suitable solution. We appreciate your patience and the effort you've put into providing the necessary information.
We also understand your concern about the lack of a phone number for customer service. Though we don't offer phone service currently, we are required to make a response to every customer within 24 hours, which ensures a timely interaction and problem-addressing process.
We are truly sorry for the condition of the shoes you received, including the packaging, odor, and material discrepancies. We are taking steps to ensure that such issues are addressed and do not occur again in the future.
Please know that we are committed to making this right. You are always allowed to contact us directly via email to facilitate the return process and to discuss any additional steps that may be necessary to resolve this situation to your satisfaction.
Best regards,
Aimeela Team
complaint@aimeela.com
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