AirCashBack Reviews 1,005

TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

I first tried going direct to the company, then going through AirHelp. In both cases, TAP provided an obviously BS excuse about a strike that had been called off a week earlier. While AirHelp just acc... See more

Company replied

Rated 5 out of 5 stars

I had given up on getting any airfare refunded for cancelled flights during the pandemic. A friend recommended AirCashBack, so I figured, why not? I had nothing to lose. It took a while to get results... See more

Company replied

Rated 5 out of 5 stars

Our flight was delayed by one day due to a late connection. We sent the flight details to Aircashback and they managed everything on our behalf. Approximately 2 months later we received directly a... See more

Company replied

Rated 5 out of 5 stars

My experience with AirCashBack is awesome! When our flight was late 9hours I asked for compensation. They said that in 30days we would know the result but I didn’t get any email. So I contacted them a... See more

Company replied

Company details

  1. Legal Services

Written by the company

AirCashBack is here to help you get the compensation you deserve. Your flight was delayed, cancelled, or overbooked? Under EU rules, you may be entitled to up to €600. No win, no fee - you take no risk. Just give us your flight number, and we’ll take care of the rest. Smooth process, quick landing of your money.

No win, no fee – guaranteed

Risk-free compensation for flight disruptions

At AirCashBack, you’re always in control. If you don’t win, you don’t pay. Simple as that. We cover all legal and admin costs upfront, so you can pursue your compensation with zero financial risk. Our fee applies only once your money safely lands on your account. What makes the journey smoother? 24/7 access to your personal dashboard – track your case anytime, anywhere. The safest route to your passenger rights: no risk, full transparency, and a real chance to get what you deserve.

Contact info

4.8

Excellent

TrustScore 5 out of 5

1K reviews

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1-star

Replied to 87% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Great company

Great company. When I lost hope of recovering compensation, they stood up and recovered the full amount.

17 July 2024
Unprompted review
AirCashBack logo

Reply from AirCashBack

Dear Andrzej, thank you for your glowing review! We are glad that you are satisfied with AirCashBack's services. We look forward to hearing from you in the near future, should the need arise.

Rated 5 out of 5 stars

It took some time but the complaint was…

It took some time but the complaint was successfully claimed and from my side the process was super easy.

9 July 2024
AirCashBack logo

Reply from AirCashBack

Hubert, thank you very much for sharing your opinion with AirCashBack, feel free to contact us in the future!

Rated 5 out of 5 stars

Very professional company!

Very professional company!
Fast response.... I got €1000 for my delayed flight 🙂

5 July 2024
AirCashBack logo

Reply from AirCashBack

Bartosz, thanks for your feedback. We are glad that you are satisfied with AirCashBack's services. Enjoy the money you have already received on your account for the delayed flight.

Rated 5 out of 5 stars

I am very satisfied with the work of…

I am very satisfied with the work of the company.
When my flight was delayed, an AirCashBack employee approached me and offered to help me get compensation. I didn't even know I was entitled to such a monetary compensation.
And yesterday I received my payment. I thank the employees of AirCashBack for their professional work.

28 May 2024
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Reply from AirCashBack

Dear Olha, thank you for your glowing review! We are glad that you are satisfied with AirCashBack's services. Enjoy the money you have already received on your account. Best regards!

Rated 5 out of 5 stars

Success!

After a year, cash is in my account.

8 May 2024
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Reply from AirCashBack

Michał, thank you for your review. We're happy with you!

Rated 5 out of 5 stars

Best service

Best service. Super professional and I would recommend it.

14 May 2024
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Reply from AirCashBack

MD Delwar, thank you very much! We're so glad! :)

Rated 5 out of 5 stars

Money

I received the money after 4 months, and the fees Aircashback charge are among the lowest in the market.

19 February 2024
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Reply from AirCashBack

Enrique, thank you so much! We're glad about your words :) .

Rated 5 out of 5 stars

AirCashBack did what I couldn't

AirCashBack got the compensation I was entitled to. I could not have managed it myself. The case took over a year, but that is to be expected.

19 February 2024
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Reply from AirCashBack

Dear Michelle, thank you for your glowing review! We are glad that you are satisfied with AirCashBack's services. Enjoy the money you have already received on your account for the cancelled flight.

Rated 4 out of 5 stars

Brave company!

Aircashback was the only one who accepted my case against ryanair for a delay of 3h, and thanks to them after almost 2 years they got the rightful compensation! The service communication could be improved a lot as I constantly needed to follow up, but otherwise everything was good! Thank you for help!

19 February 2024
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Reply from AirCashBack

Dear Adrian, thank you for appreciating our work! We are glad that you have already received your flight compensation. Also,we have set up a customer panel so that customers can check the status of their case in real time. Your feedback is important to us as it helps us to improve our business even further.

Rated 5 out of 5 stars

Great service highly recommend

I received my compensation within 5 months of submitting my claim. Easy process, efficient contact by email, explanation step by step and updates on case. Would highly recommend and if I would have any further issue with the flights will definitely use them again.

11 January 2024
AirCashBack logo

Reply from AirCashBack

Thank you very much for sharing your opinion with ACB, feel free to contact us in the future!

Rated 5 out of 5 stars

Compensation after 1 year and 3 months :)

Compensation was paid after 1 year and 3 months. The contact with the company is good, they respond to emails. I got even more compensation than my fiancé, he contacted a different company :)

27 December 2023
Unprompted review
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Reply from AirCashBack

Really nice words. Thank you for your opinion! :)

Rated 5 out of 5 stars

I had given up, but then...

I had given up on getting any airfare refunded for cancelled flights during the pandemic. A friend recommended AirCashBack, so I figured, why not? I had nothing to lose. It took a while to get results, but ultimately, AirCashBack got me a full refund. I didn't mind paying their fee: without them, I would have recovered nothing. Highly recommended if you've been screwed by an airline!

25 May 2023
Unprompted review
AirCashBack logo

Reply from AirCashBack

Every case we win shows us that our work matters. Thank you very much for your feedback!

Rated 2 out of 5 stars

Fraud or insufficient process

Unfortunately final closure of our case was with one year of delay. I send email with reminder and company inform me there were waiting for account number.
Surprisingly there were no contact on my email for one year. Feeling was that they hoped we will forget, or maybe it’s just weak process.
It’s a pitty. I don’t recommend.

8 September 2021
Rated 5 out of 5 stars

Refund for delayed flight

A year ago, my plane, a Wizzair company, was delayed for 19 hours. When I applied to the airline service, I was denied a refund.
I was offered to use the services of AirCashBack. As a result, the airline paid me compensation for the delayed flight.
Thank you to all AirCashBack employees for their work!

16 February 2021
Rated 5 out of 5 stars

Great help

This company is a great help for all the travelers. I’ve tried to contact airline many times and received zero feedback. Thanks to AirCashBack we received the compensation we are entitled to. Easy process, professional help. Great work, thank You!

9 December 2020
Rated 5 out of 5 stars

Great job AirCashBack

Great job AirCashBack! After a year of submitting the application, after difficulties related to the refusal of the airlines - we were able to obtain satisfactory compensation! Thank you!

5 June 2020
Unprompted review
Rated 5 out of 5 stars

The best!

Very good company worth recommending. Thanks for great service! :-)

30 May 2018
Unprompted review
Rated 5 out of 5 stars

I highly recommend AirCashBack

I highly recommend AirCashBack. They obtained 600 euros in compensation for a delayed flight. I did not have to pay anything, the commissions were taken after the end of the case.

21 May 2018
Unprompted review

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