Airparks Reviews 7,405

TrustScore 4.5 out of 5

4.5

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their friendliness, helpfulness, and professionalism, noting that interactions are pleasant and efficient. The booking process is frequently highlighted as quick and uncomplicated, with many appreciating the ease of online reservations and the automatic license plate recognition system for entry and exit. The shuttle service to and from the airport is also often described as timely, well-organized, and convenient, contributing to a smooth overall user experience. However, some customers also noted issues with the location, finding it difficult to locate the parking garage or the bus pickup spot at the airport. A few people experienced delays with the shuttle service, waiting longer than expected for transfers. Additionally, some reviewers mentioned that the web frontend could use improvement, and occasionally, staff were not fully informed about certain processes.

What people talk about most

Service

Reviewers mention positive feedback about service. Customers frequently praise the easy booking, check-in/out... See more

Location

Customers consistently note ambiguous experiences with location. While many find parking easy to arrive at,... See more

Staff

Consumers generally express satisfaction with the staff. Many reviewers highlight the friendliness,... See more

User experience

People report positive experiences with the user experience. Many customers found the service well-organized,... See more

Booking process

Clients share positive opinions on the booking process, frequently describing it as easy, quick, and... See more

Based on these reviews

Rated 4 out of 5 stars

Overall better in every aspect in comparisson to the alternatives. The car is secure and shielded from the elements as well. The only compromise is that the transport bus is leaving every 20min where... See more

Rated 5 out of 5 stars

On site it’s very easy, number plate is recognized and you get recommended where to park. Staff was very friendly. It’s my go to park option, also short notice (use their own web booking for last... See more

Company replied

Rated 5 out of 5 stars

Paying online was simple and affordable. It’s great that you can simply enter the parking garage. The sensors read your license plate and the entry bar raises. And when leaving, it’s the same. That is... See more

Rated 5 out of 5 stars

The booking was quick and uncomplicated. The car is parked safley in the parking garage. You are very well accommodated in the lounge until the transfer departs. The airport is reached quickly. QAnd... See more

Rated 5 out of 5 stars

Parking was convenient and Shuttle Services to and fro to Airport was well in time and organized, The Service colleague update my kennzeichen Number as I had take a different auto. One thing what... See more

Rated 5 out of 5 stars

booking is fast and easy. Payment is easy. You can also modify or extend your booking shortly before your trip. The transfer runs at short intervals, it is fast and convenient. We have used it several... See more

Rated 5 out of 5 stars

Staff at both check in and shuttle driver provided top quality customer service. Very efficient and professional. The driver had to deal with a very stressful situation with an angry customer and he r... See more

Rated 5 out of 5 stars

I’ve been using Airparkhaus in München many times and I’m always impressed by their top-notch service. The staff is friendly, everything is well organized, and the whole process is fast and reliable.... See more

Company replied

Rated 5 out of 5 stars

Highly recommended! Even at check-in (I needed to extend my parking time at short notice), the employee was very helpful, and everything went quickly and smoothly. I then had a specific (personal) pro... See more

Rated 5 out of 5 stars

I've been parking here at least once a year for over 15 years and there have never been any problems. Everything works smoothly, the barrier recognizes the license plate, and the airport transfer is a... See more

Rated 5 out of 5 stars

“Great airport parking service! The booking process was easy, the staff were friendly and helpful, and everything was well organized. The transfer to and from the terminal was quick and smooth. My car... See more

Rated 4 out of 5 stars

Easy to find. Close to Autobahn and Airport (2 Stops with S-Bahn, sequence higher than shuttle bus at orher parking places). Distance Parking and Railway-Station not marked and relatively long.

Rated 3 out of 5 stars

great concept, great parking experience and shuttle service. Individual welcome at entrance - no QR-Code or booking number needed. spacious parking slots and easy navigation in the building Pu... See more

Rated 5 out of 5 stars

I used now Airparks Munich the 3rd time and it is always perfect. Wide parking space in a park garage. Free and convenient and fast shuttle to the airport and all that for a fair price. Entry and exit... See more

Rated 4 out of 5 stars

Is the second time i park at P6 and without problem. Only this time when i came back and wanted to leave, the ticket didn’t work, didn’t open the barrier, Then I called the service and after the he co... See more

Rated 5 out of 5 stars

Smart service with Online reservation, waiting hall with possibilities to buy coffee and other snacks. Bus transfer each 20min.. Everything fine and we will choose in future again.

Rated 1 out of 5 stars

The app does not work for non German phone numbers. My payment went to the other garage and I have a real problem(but I've been selected your garage at Munich airport) . Your personals do not speak En... See more

Rated 5 out of 5 stars

Very good service. Very reliable. Easy to find the Parkjais. The shuttle bus runs often, approx every 20 min. People are friendly and very helpful. I strongly recommend parking cars here for a long bu... See more

Rated 5 out of 5 stars

Used XXL parking for my large 7-seater. Great spot, no close cars, and super secure - I had no worries about my car while traveling. Super easy process with the shuttle to the airport and back. Everyt... See more

Rated 1 out of 5 stars

I’ve been using AirPerks for 48 hours straight, and it has been an absolute nightmare. Every single survey I completed got declined, and the app kept telling me it wasn’t meant for me. I didn’t ear... See more

Rated 5 out of 5 stars

Everything were fine and easy. Just please keep in mind the necessity to check in on the place different from the final parking station. This was the first time like this for us. This time we have pre... See more

Rated 5 out of 5 stars

Easy to arrive, Amazing building, proper parking spaces. All new al really well organized for fair prices. 8 minutes to Terminal 2. I will surely use it again.

Rated 5 out of 5 stars

I made the reservation online, the price was fair (could have been a bit cheaper), I took the car to the airparks, it remained safe for 14 days, the transfer was perfect, easy to spot! The service is... See more

Rated 5 out of 5 stars

Easy to find and access. A lot of lagre parking spaces. Elevator avialable and toilet directly in the building. Quick and easy pick up, and only about 5 minutes to the terminal. Price is okay.

Rated 5 out of 5 stars

Excellent, safe parking garage, driver perfectly on time, friendly and helpful. Airport shutlle in excellent condition. Reasonably priced for the service level. Will come again.

Company replied

Rated 1 out of 5 stars

Due to a WiFi connection Problem, i did the booking twice. Then i cancelled the secound booking and i got online Voucher instead of my money back!

Rated 5 out of 5 stars

I booked the Airparks Parking near the Munich airport and was very happy with it. Everything as described. No delays, no unexpected issues. I will use this service again.

Rated 5 out of 5 stars

From our personalised greeting on arrival at the garage to our departure on return everything went extremely smoothly. Could not have been better organised and we will definitely use your services ag... See more

Rated 1 out of 5 stars

We had to wait a long time (approx. 40 min) before we could park. The service was very rode and unfriendly. He try to charge us additional 10 Euro on top what we already paid, because "over length" of... See more

Rated 5 out of 5 stars

Friendly and helpful staff on arrival. Super Driver on the way back. Extra large parking spaces for just 1.50€ additional cost per day.

Rated 5 out of 5 stars

The booking was very easy. Entering and exiting the parking area with the pre-booked ticket was fast and without any problem. Overall, it was a very pleasant and time saving experience.

Rated 5 out of 5 stars

Clean, nice to have a lobby where one can wait for the shuttle, reliable transport to and from airport. Very positive experience.

Rated 1 out of 5 stars

Upon returning the vehicle, a damage was observed on the front right wheel arch. A closer inspection also revealed scratches on the front right skirt. When I brought these damages to the attent... See more

Rated 5 out of 5 stars

They were very helpful when I accidently made two bookings for the same date, and thereafter I also changed my arrival date.

Rated 1 out of 5 stars

Everything went wrong, shuttle took 45 minutes to get to the airport on the way back. They said they ride every 20 minutes and said we missed the driver, not possible. Every other parking shuttle cam... See more

Rated 5 out of 5 stars

I have used Airparks for over 5 years and they offer a very good and reliable service. Time to airport is fast and the personnel are courteous and helpful.

Rated 5 out of 5 stars

Great price, very easy to use, super convenient. Booked it and drove the car to the gate, license plate read automatically and hate opened, parked. Easy!

Rated 5 out of 5 stars

Perfect! I could park my own car, knowing it's in a good spot with much space in the parkhouse. For 5€ I left my keys at the company. Bus was okay too! Staff was welcoming and informative. 10/10... See more

Rated 5 out of 5 stars

Everything was good. It would have been helpful if it were more obvious where the pickup spot for the bus would be after arriving back to the airport..

Rated 5 out of 5 stars

Easy access , no problem's , just drive in park and you know car will be safe , bus to airport is on time , excelent expiriance , for shure i will use it again

Rated 5 out of 5 stars

The Mövenpick Hotel in Hallbergmoos offers good value for money, and the staff is very courteous. The airport transfers worked without a hitch.

Rated 5 out of 5 stars

Well organized, 20 Min wait for Shuttle, short walk from Bus Station to Terminal 1 in Frankfurt

Rated 4 out of 5 stars

It was a bit difficult to find an XXL parking spot. It would be nice, if you could fill in on the website when making the reservation that your car is XXL, but once we found the parking spot the pick-... See more

Rated 1 out of 5 stars

1 Star I booked a parking space with Airparks for one week at a cost of €99 (Booking code: JSPBDN). On the day of arrival, I was unable to use the parking due to an accident and immediately info... See more

Rated 4 out of 5 stars

In general a good place to park the car, short term or long term. However: The bus departure schedule is not available online in advance. The same applies to the order in which the stops are ma... See more

Rated 5 out of 5 stars

I used airparks several times and everytime I arrived it was great. Starts with the easy booking, to the easy check in and end with the departure. The staff is always friendly.

Rated 5 out of 5 stars

Easy process to check-in and get parking. Acceptable time amount for parking and transfer to the airport.

Rated 5 out of 5 stars

Great experience! It was super easy to book and the shuttle bus to the airport makes it super easy to park and travel. Thank you for this great service.

Rated 1 out of 5 stars

I have booked on July 27 a parking place for 4 days and it was payed with my credit card. When I want to leave the parking I had to pay again 90 euros. For a parking of 4 days I payed 180,90 euros... See more

Rated 4 out of 5 stars

The parking place was rather crowded and it was not easy to find a free space immediately. Apart from that, everything worked perfectly - and the distance to the terminal was not too long to walk.

Rated 3 out of 5 stars

Unfortunately, we did not find the parking garage easily. Before arriving we did not receive any information on how to enter the garage - in the end it came out that it's very complicated: You have to... See more

Rated 5 out of 5 stars

A personal welcome at the entrance and you know that you are an expected guest! Well done.

Rated 2 out of 5 stars

Arriving at 4am for a 6am flight, and having prepaid, the camera failed to read the car registration plate to open the barrier. I tried scanning the QR code many times and at all angles, this d... See more

Rated 5 out of 5 stars

It all worked out perfectly. From booking, over arrival till departure.

Rated 1 out of 5 stars

I was waiting 35 minutes in the parking area to be picked up for the airport, although i was on time there and have given them notice in advance as requested. The pick up upon my return was a lot bett... See more


Company details

  1. Travel & Vacation

Information provided by various external sources

Mit Airparks Parken Sie preiswert, sicher und bequem sehr nah am Flughafen! Stellplatzgarantie und kostenloser Transfer zum Airport inklusive.


Contact info

  • Augustenstraße 10, 80333, München, United States

  • airparks.de

4.5

Excellent

TrustScore 4.5 out of 5

7K reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Easy and absolute reliable

I've been parking here at least once a year for over 15 years and there have never been any problems. Everything works smoothly, the barrier recognizes the license plate, and the airport transfer is absolutely reliable. I will definitely continue to park here.

23 March 2026

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