Airports Taxi Transfers Reviews 

23,689
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Looking at 7,624 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, highlighting its reliability and efficiency from start to finish. Many people commend the drivers for being friendly, professional, and helpful, often going above and beyond. The booking process is frequently described as easy, quick, and straightforward, with convenient online options and clear communication. However, some customers noted issues with punctuality and reliability, experiencing late arrivals or drivers not showing up. A few people also reported unprofessional driver behavior, such as texting while driving or impoliteness. Additionally, some reviewers were dissatisfied with communication regarding flight delays, unexpected charges, or unhelpful after-sales service.

What people talk about most

Service

Users describe positive interactions with service, with many reviewers highlighting the punctuality,... See more

Staff

Clients share positive opinions on staff, with many reviewers consistently praising drivers for being... See more

Delivery service

Reviewers highlight ambiguous aspects of delivery service, with many customers praising drivers for being on... See more

Booking process

Consumers find the booking process to be positive, with many reviewers describing it as easy, quick, and... See more

Location

People report ambiguous experiences with location, with some customers easily finding their pick-up location... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Just can't fault the service from Airport Taxi Transfers. Having ordered on-line and got confirmation the driver Maria was waiting outside arrivals and we set off within minutes. Departure from Parga... See more

Rated 5 out of 5 stars

Our private transfer from Agadir Airport to our hotel was excellent. The driver was punctual, friendly, and professional. The vehicle was clean and spacious, and the whole process was stress-free.... See more

Rated 5 out of 5 stars

Everything went to plan on both journeys, Alicante to Calpe and return. The vehicle was excellent and the driver too, very friendly and accommodating. He went out if his way to find us at the airport... See more

Rated 4 out of 5 stars

Booked the taxi on the website. It's very easy to book a transfer. Received a email that confirmed the réservation.The price is correct for a van for 6 persons. ( Attention , difficulties to pay with... See more


Company details

  1. Vehicles & Transportation

Information provided by various external sources

Airports Taxi Transfers offers Comfortable, Relivable and Low Cost service by Taxi, Shuttle, Van, Minibus and Bus.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

24k reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 0% of negative reviews

Typically replies within 1 week

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4.5

All reviews

(23,689)

7,486 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent

Excellent! Mario was on time and very friendly. Would highly recommend.

6 August 2026
Unprompted review
Rated 5 out of 5 stars

Great service start to finish.

Booking was very easy. Communications and information was great start to finish. Message from driver was waiting as I landed at Montreal Airport, communication with driver was excellent- pick up was smooth and effortless. Journey was wonderful and felt safe. I would not hesitate to use again.

5 August 2026
Unprompted review
Rated 5 out of 5 stars

Very competitive pricing and great…

Very competitive pricing and great service, on time.

Driver was very friendly and kept telling us history of the places that we drove through while reaching the airport.

Outstanding experience we had with Amigo Chaufers who picked up the ride through this site.

5 August 2026
Unprompted review
Rated 1 out of 5 stars

Very disappointed with this service

Very disappointed with this service. Fully paid for both my airport transfers about 6 weeks prior to travel. On destination airport arrival the driver was slightly late but the communication was fine, however on our return, no driver. I texted, phoned and emailed contacts given with no response, finally spoke to the London office who ‘helpfully’ suggested I try and book another cab, he didn’t seem bothered at my predicament.
Thankfully our hotel was great and found us a taxi but it was 20% more expensive, and half an hour later than planned and not as spacious, nor as comfortable. Traffic was bad so we got to the airport over an hour later than planned which was very stressful for me and my family.
Back home I contacted Airport transfers who have proposed refunding me for the return journey, but won’t compensate me for the awful experience nor the increase in price I had to pay, even though I have receipts to prove the expense.
No refund yet, they’re stating T’s and C’s which means that I have to argue with the local supplier to get any suitable compensation, and I just don’t have the time, but feel it’s important to share my experience with you.
Use at your own risk, hopefully it’ll work for you but if not their after-sales service is rubbish. I will never use them again.

29 July 2026
Unprompted review
Rated 5 out of 5 stars

A excellent service and a wonderful…

A excellent service and a wonderful driver who helped contact the hotel to arrange for someone to pick me up as I was running late. He didn’t have to do that I am very grateful to him we also had a good chat in the taxi I really hope I get him for the return journey

3 August 2026
Unprompted review
Rated 5 out of 5 stars

Just brilliant

Just brilliant - we’ve had two transfers so far both of the vehicles were really comfortable and clean and spacious. The drivers were courteous helpful and efficient and we felt safe in the vehicles. They were at our collection points 10 minutes before we were so our journeys were effortless – very impressed.

5 August 2026
Unprompted review
Rated 5 out of 5 stars

Sky Bridge Cars

It was easy and efficient to use the service, very helpful respectful and friendly.
The driver was prompt polite and friendly.The vehicle was immaculate.
The service provided coming back home was excellent.
I was kept updated and the driver was at the airport and polite friendly and respectful.
Absolutely delighted
Definitely would use this company again and recommend to family and friends.
Super impressed

2 July 2026
Unprompted review
Rated 1 out of 5 stars

Very poor service

I booked and paid for four taxi journeys with this company: two transfers from Malaga Airport to Benalmádena and two return transfers from Benalmádena to Malaga Airport.
Unfortunately, only two of the four taxis provided the service as expected.
One taxi never arrived. Communication with both the driver and the company was extremely difficult. The driver was abrupt, initially telling us he was four minutes away before later saying he wasn't coming at all. After waiting four hours, the only advice the company could offer was to book another taxi.
The fourth taxi arrived very late. The driver did not answer his phone, did not speak to us during the journey, and offered no explanation or apology for the delay.
As advised by the company, we submitted two formal complaints, but we have received no response whatsoever.
Overall, this was a very disappointing experience. The service was unreliable, communication was poor, and customer service was virtually non-existent. I will not be using this company again and cannot recommend them.

20 July 2026
Unprompted review
Rated 5 out of 5 stars

First class transfers

First class, reliable service. Very happy with early /prompt arrival times of the drivers. Lovely cars. Careful driving. Polite service. Highly recommended.

4 August 2026
Unprompted review
Rated 5 out of 5 stars

My flight was moved, and the transfer still worked out!

Dear Airport Taxi Transfers Team,
I have been travelling with your airport transfer service in Turkey for the 7th time, and I would like to express my appreciation.
This time, after I had already booked my transfer, my airline unexpectedly moved my flight two hours earlier. I was extremely stressed because I knew that changing a booking less than 24 hours before departure can be difficult!
I was therefore very relieved to receive your confirmation during the night, and the next morning everything had been rearranged so that the driver arrived two hours earlier. I understand that this last-minute change must have been stressful for everyone involved, but thanks to your team everything worked out perfectly.

A huge thank you to your customer support team and to the driver for making this possible. Your service is one of the reasons I keep choosing your company whenever I travel to Turkey.
As I have now used your service seven times, I was wondering whether you have a loyalty programme, a customer profile, or any benefits for returning customers. Is there perhaps a possibility of receiving a discount or another loyalty reward for my next booking?
Thank you once again for your outstanding service. I look forward to travelling with you again.
Kind regards, Katerina

4 August 2026
Unprompted review

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