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2.9
2 reviews
No history of asking for reviews
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Mala experiencia. Recibo el pedido y le falta una pieza. Me pongo en contacto con ellos y me dicen que debe estar en la caja o se me ha caído al abrirla (en pocas palabras, señalandome a mi). Les indico que me aseguré que no sucediera y nunca más me respondieron.
Al final termino con un pedido incompleto ya que sin esa pieza no se puede montar un complemento importante.
No volveré a pedir nunca más y tampoco la recomendaré.
Experiência muito negativa com o serviço técnico. Envie a arma ao abrigo da garantia e foi-me imputado um custo de mão de obra sem apresentação de qualquer relatório técnico. A justificação dada foi vaga (“uso frequente”), o que não invalida a garantia legal e obrigatória.
Perante a recusa em pagar, fui pressionado com ameaças de envio da arma para autoridades e custos adicionais. Acabei por pagar, deixando claro que não concordava com a cobrança.
Falta de transparência, postura pouco profissional e desrespeito pelos direitos do consumidor. Não recomendo.
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