Air Ticket Pro Reviews 103

TrustScore 4.5 out of 5

4.5

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Rated 5 out of 5 stars

March 3, 2025 RE: My exceptional professional and competent experience with Mr. Malcom Jones this dated. This time my call was answered by Mr. Jones who was able to satisfactorily answer all... See more

Rated 4 out of 5 stars

The agent called Malcomb has been very honest and up front with me and has correct problems that have arose from the airlines

Rated 4 out of 5 stars

We booked a vacation package to Vancouver from the US and got in touch with one of Air Ticket Pro's agents on the call. They not only provided us with Non-stop flights but also offered a great hot... See more

Rated 5 out of 5 stars

It was very nice experience dealing with your rep . I must have spent hrs trying to call Frontier Air to get an help & speak to living pers to get help on the flight that they changed after the bo... See more

Company details

Written by the company

Air Ticket Pro is the leading travel company offering incredible travel solutions to the individuals, groups and the businesses. We strive hard to add value and comfort levels in the lives of the travelers.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

103 reviews

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Rated 5 out of 5 stars

My experience with Hank was amazing

My experience with Hank was amazing. He was very professional and with his knowledge, assisted me by providing the best solution to my travel. My family was stuck in Lima, Peru, but thanks to Hank’s help, I successfully reunited with them in the UK.

16 April 2024
Unprompted review
Rated 1 out of 5 stars

THIS PEOPLE ARE CSMARES PLEASE DO NOT…

THIS PEOPLE ARE CSMARES PLEASE DO NOT BE SCAMED BY THEM. THEY ARE ACTING LIKE FLIGHHUB ISSUER TICKETS AND AIRLINE .THEY HAVE SCAMED ME $ 500 acting that was for cancellation fees, scamers scamers

7 December 2023
Unprompted review
Rated 5 out of 5 stars

Super helpful!

Malcolm was super helpful and informative. He was able to accommodate our changes to our travel itinerary and made sure everything went smoothly.

6 January 2024
Unprompted review
Rated 5 out of 5 stars

Thank you team - Air Ticket Pro

Thank you team - Air Ticket Pro. You not only guided me to get the best rates but also provide consultation to get the best deal for my travel. I look forward to work with you again... :)

1 March 2024
Unprompted review
Rated 1 out of 5 stars

Dishonest scam

Repeatedly stated they were the only way to book now for Porter by phone. Did not disclose any fees. Repeatedly stated full refund and no additional charges if unsatisfied. Took more than 45 minutes with several repeats and holds at which time I stated I wanted to disengage. Assured full refund and no additional charges but charged 2x for 1 ticket with the non ticket charge being 150% of the refunded ticket. In trying to call back to resolve all phone numbers disconnect now after 2 rings.

After multiple calls and unreturned emails my bank has confirmed an almost full refund. Won't make this mistake again but wanting to acknowledge resolution

9 January 2024
Unprompted review
Rated 1 out of 5 stars

This place is a scam

This place is a scam. They don't divulge their names, and over charge exorbitant fees. They charged us $928 bucks to go online to Alaska Airlines and book 5 tickets for us we should have just scheduled ourselves. Then they charged us another $128 for an additional ticket. When asking for a refund, they promised one they never sent. When I called back to address the issues, they hung up on me. A complete scam! Just book your own flights online and you'll save $1k an hour!

12 May 2023
Unprompted review
Rated 4 out of 5 stars

Vacation package to Vancouver

We booked a vacation package to Vancouver from the US and got in touch with one of Air Ticket Pro's agents on the call.
They not only provided us with Non-stop flights but also offered a great hotel in Vancouver in a perfect location. This was our first trip to Vancouver and the agent went beyond our expectations to help out in booking this package.

Will definitely recommend their services.

20 July 2023
Unprompted review
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