Airtime | Power Your Mobile Life Reviews 

5,921
TrustScore 3.5 out of 5

3.5

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Review summary

Created with AI, based on recent reviews

Evaluating 342 reviews, most reviewers were somewhat happy with their experience overall. Consumers find the application very straightforward to use for automatically tracking purchases and reducing monthly mobile phone bills without hassle. Many people truly appreciate saving money on their regular expenses through everyday shopping rewards that accumulate passively over time. However, some customers also noted frustrating issues with tracking transactions accurately and experienced noticeable delays in receiving their earned rewards. A few users additionally faced unexpected difficulties adding payment cards to the system and dealing with card declines or withdrawal fees. Others mentioned that contacting support for missing points or troubleshooting technical glitches can sometimes become quite tedious.

What people talk about most

Payment

Reviewers mention ambiguous feedback about payment, noting that while some consumers easily earn cashback and... See more

Value for money

Customers consistently note ambiguous experiences with value for money, describing the service as a useful... See more

Price

Consumers find price to be ambiguous, experiencing both helpful savings and frustrating new fees. Many... See more

Application

People report ambiguous experiences with app, as opinions are heavily divided among users. While some... See more

User experience

Users describe ambiguous interactions with user_experience, reflecting a wide split in opinions regarding... See more

Reviews shaping this summary

Rated 4 out of 5 stars

When I joined Airtime rewards, many years ago, I purchased gift cards. If I purchased so many per month then I would accumulate a bonus. Now gift cards do not count towards that bonus, which is very... See more

Company replied

Rated 3 out of 5 stars

I use Hotels twice a month however this week am unable to use Hotels.com (or other hotel sites) offer? The blue get offer bar is obstructed, is there a glitch, have I done something wrong, or is the... See more

Company replied

Rated 4 out of 5 stars

This a great way to save money on your mobile bill by being rewarded for everyday purchases. One thing to bare in mind is how quickly you rack up reward points is dependant on how often you make purch... See more

Company replied

Rated 3 out of 5 stars

A good idea but Scotland seems to be lacking in local retailers that give rewards. Also I notice that retailers disappear regularly especially ones I use often. Gift vouchers also aren’t consistent f... See more

Company replied


Company details

  1. Cashback provider

Written by the company

Turn your buys into highs! Join 4 million members who are making their mobile bills drop just by elevating their spending habits. Connect your cards, shop with over 200 well loved brands, cash in your rewards and boost your mobile life 🚀


Contact info

3.5

Average

TrustScore 3.5 out of 5

6k reviews

5-star
4-star
3-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 98% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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3.5

All reviews

(5,921)

323 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

More frustration.........

More frustration...........I have been trying to make an in-app purchase for two days now so that I can earn some useful rewards...5% reward on a Marks and Spencer gift card valued at over £60.00.
Each of the four cards I have used has been declined by Airtime rewards.....but no problems with online purchases eslewhere.
Check out their filing history at Companies House.....it makes interesting reading.

19 January 2026
Unprompted review
Airtime | Power Your Mobile Life logo

Reply from Airtime | Power Your Mobile Life

Hey! Thank you for your feedback, sorry to hear your recent experience hasn't been great. We have reached out through Trust Pilot to get some more details so we can look into this issue further.

Rated 5 out of 5 stars

Great way to reduce payments on your 02…

Great way to reduce payments on your 02 phone bill. Thank you

20 January 2026
Unprompted review
Airtime | Power Your Mobile Life logo

Reply from Airtime | Power Your Mobile Life

Hey Angela, thank you so much for your positive feedback. It's always great to hear when we're helping our members reduce their bill, shows we're getting it right! If there is anything at all the team can help with, please get in touch 😃

Rated 4 out of 5 stars

Great way to save on your mobile phone…

Great way to save on your mobile phone bill. Some transactions do take a while to update. Only issue I have found is when using apple pay the transaction does not count, as the apple pay does not match the debit or credit card. Other than that a really great service.

20 January 2026
Unprompted review
Airtime | Power Your Mobile Life logo

Reply from Airtime | Power Your Mobile Life

Hey Luke, thank you for your feedback, we're very happy to hear you're enjoying saving on your mobile bill with us. Apple Pay should be supported with most of our retailers, if you're experience any issues with tracking, please get in touch with the team and we'll ensure you receive all your eligible rewards.

Rated 5 out of 5 stars

You just buy your normal purchases and…

You just buy your normal purchases and save money on your mobile bill. What’s not to love.

19 January 2026
Unprompted review
Airtime | Power Your Mobile Life logo

Reply from Airtime | Power Your Mobile Life

Hey Wendy, we really appreciate your 5* review! It's great to hear you're enjoying using the app. Please reach out if there is anything we can help with 😊

Rated 5 out of 5 stars

Great way to knock money off your phone…

Great way to knock money off your phone bill without actually having to do anything! Easy to set up and then just runs in the background and you spend on your cards as normal.

19 January 2026
Unprompted review
Airtime | Power Your Mobile Life logo

Reply from Airtime | Power Your Mobile Life

Hey Jennifer, thank you for your positive review! We're delighted to hear how easy you have found the app to use and earn rewards 🙌 If there is anything at all we can help with, please get in touch.

Rated 5 out of 5 stars

I use my registered card to pay for…

I use my registered card to pay for purchases and the airtime rewards soon add up . Helps towards my mobile phone bill especially if I go abroad outside Europe.

17 January 2026
Unprompted review
Airtime | Power Your Mobile Life logo

Reply from Airtime | Power Your Mobile Life

Hey Christine, thank you so much for your positive review! We're thrilled to hear you're enjoying reducing your mobile bill with us! Get in touch if there is anything we can help with 😊

Rated 1 out of 5 stars

Only works if you are on and stay on…

Only works if you are on and stay on one of the three main networks. Otherwise you can't cash out. If you are eligible they then charge a whopping £1.30 fee, to send to a bank 13% ,extortion at its best. Topcashback do this for free !!!!

1 December 2025
Unprompted review
Airtime | Power Your Mobile Life logo

Reply from Airtime | Power Your Mobile Life

Hey Fred, thank you for your review, we're sorry to hear you have not enjoyed your experience. We appreciate your feedback regarding the redemption fee and we'll continue to work on improving the service for all members.

Rated 5 out of 5 stars

Sometimes a little frustrated at the…

Sometimes a little frustrated at the payment methods being expected ie Ebay Visa only, I have plenty of Mastercards but no Visa don't really want another. But still money for nothing who can complain.

10 January 2026
Unprompted review
Airtime | Power Your Mobile Life logo

Reply from Airtime | Power Your Mobile Life

Hey Harry, thank you for your 5* review, we really appreciate your feedback regarding the supported payment methods, we'll certainly see what we can do to improve this. Please get in touch if there is anything at all we can help with 😁

Rated 5 out of 5 stars

Easy money

Airtime Rewards makes it effortless to maximise cashback

13 January 2026
Unprompted review
Airtime | Power Your Mobile Life logo

Reply from Airtime | Power Your Mobile Life

Hey Kevin, thank you so much for your feedback. Great to hear you've found the app so easy to use. Please get in touch if there is anything we can help with 😁

Rated 5 out of 5 stars

Money off your phone bill!

Such a good app! Getting money off my phone bill for doing nothing but shop at my favourite stores! It’s a win win! Definitely a good recommendation.

11 January 2026
Unprompted review
Airtime | Power Your Mobile Life logo

Reply from Airtime | Power Your Mobile Life

Hey! Thank you for your positive review, love hearing you're enjoying using our app and getting money off your mobile bill. Please get in touch with us if we can help with anything at all.

Rated 4 out of 5 stars

A great way to save money on your phone bills

I can highly recommend this company. I have saved nearly £200 on my phone bills since joining up.
Some transactions can take up to 90 days to clear but I don’t think that’s an issue. Once you reach £5 (used to be £10) you can redeem it, it’s a great way to save money on your phone bill.
I have given 4 stars as it would be even better if there were more places to earn cash back.
Overall I am more than happy with the money I have saved so far and have recommended it to my friends and family.

10 January 2026
Unprompted review
Airtime | Power Your Mobile Life logo

Reply from Airtime | Power Your Mobile Life

Hey JD, we really appreciate your feedback, great to hear how much you enjoy using the app. We'll certainly keep looking for more retailers and offers to make available to our members. Be sure to get in touch if there is anything we can help with.

Rated 4 out of 5 stars

Save Money On Your Mobile Bill

This a great way to save money on your mobile bill by being rewarded for everyday purchases. One thing to bare in mind is how quickly you rack up reward points is dependant on how often you make purchases and how quickly those points are made available to you as some can take up to 90 days to clear. Overall though this is a very good concept and I will continue to use it

5 January 2026
Unprompted review
Airtime | Power Your Mobile Life logo

Reply from Airtime | Power Your Mobile Life

Hey Victor, thank you for your great feedback! We're very happy to hear you're enjoying earning rewards with us. Please contact the team if there is anything we can help with.

Rated 1 out of 5 stars

I saved up my rewards over a year so I…

I saved up my rewards over a year so I can cash in and treat myself. Without notice you changed the terms do I now get charged to withdraw my money.
Not only think but you have limited it to £10 at a time and take £1.30 of this for fees.
It’s a con and I’ve raised several complaints which you are ignoring.
I wonder if the brands you work with know these kind of tricks you are playing with genuine customers.
Don’t mind terms changing but only on future earnings.

9 January 2026
Unprompted review
Airtime | Power Your Mobile Life logo

Reply from Airtime | Power Your Mobile Life

Hey Nick, thank you for your feedback, we're sorry to hear you are unhappy with the recent changes made to the platform. We have received your query and will ensure you receive a resolution and response immediately.

Rated 5 out of 5 stars

Rewarding and innovative concepts which…

Rewarding and innovative concepts which lower mobile bills.

9 January 2026
Unprompted review
Airtime | Power Your Mobile Life logo

Reply from Airtime | Power Your Mobile Life

Hey! Thank you for your 5* review, we're thrilled to hear you're enjoying using the app. Please get in touch if we can help with anything at all 😁

Rated 5 out of 5 stars

Outstanding Incentive

Using my debit card - as this pulls the purchases I make, and I get a marvelous cashback everytime I spend. I believe at first I didn't even know how it worked, until I logged in and noticed I had over 50quid, but didn't claim/redeem it on time. Contacted their wonderful support team, reinstated my balance, and Yes I was happy again - used it against my bill. Love it AirTime, keeping doing great.

27 November 2025
Unprompted review
Airtime | Power Your Mobile Life logo

Reply from Airtime | Power Your Mobile Life

Hey Timmy, thank you so much for your brilliant review. We're delighted to hear how much you are enjoying using the Airtime app and especially how much we have helped you save on your mobile bill, shows we're doing it right! If there is anything at all we can help with, please do not hesitate to get in touch 😊

Rated 1 out of 5 stars

I can’t believe what this company has…

I can’t believe what this company has done I earn rewards and then they take 7 pounds of my rewards and don’t explain they say they have sorted it but I’m 7 pounds worse off , please sort this I’m a disabled man with health issues and mental health issues please sort I. Had problems with Argos purchase 7 times and u took seven pounds from my rewards at first u denied this now it’s back in but the things r still active

5 January 2026
Unprompted review
Airtime | Power Your Mobile Life logo

Reply from Airtime | Power Your Mobile Life

Hey Steve, thank you for your review. Sounds like your account may have gone into an inactive state, this happens if the app hasn't been accessed for 6 months but the team can reinstate that balance. We've requested some account info by Trust Pilot, once we have this, we can look into this further for you.

Rated 5 out of 5 stars

I recommend this company

I recommend this company. Have managed to save over £200 off my phone bills since joined up. Wish there were more places could earn the cashback though. My favourite stores which earn me cashback are Boots, Radley, Greggs & Brewdog. Once reach £10 it doesn’t take long from request to get it off you phone bill. Wish eBay would accept Mastercard and not just visa spends which disappointing. If want to get a £2 bonus add this code too C38DRFK4.

4 January 2026
Unprompted review
Airtime | Power Your Mobile Life logo

Reply from Airtime | Power Your Mobile Life

Hey! Thank you so much for your positive review. We're thrilled to hear how much you're enjoying using the Airtime app and how much we have helped you save on your mobile bill! We'll certainly feedback the eBay support payment methods and we really appreciate the recommendation 🙌

Rated 5 out of 5 stars

What's not to like?

I'm not sure how anyone can complain? You get money off your phone bill for precisely zero effort beyond setting it up. Take the win, people.

3 January 2026
Unprompted review
Airtime | Power Your Mobile Life logo

Reply from Airtime | Power Your Mobile Life

Hey Matthew, thank you so much for your positive review. Delighted to hear you're enjoying using the app and it's been so easy to earn rewards. Get in touch if there is anything we can help with 😁

Rated 5 out of 5 stars

I love airtime rewards

I love airtime rewards, I just wish they would work with other piggy back networks like ID mobile as I'm changing contract this week and I won't be able to use my remaining credit sadly

3 January 2026
Unprompted review
Airtime | Power Your Mobile Life logo

Reply from Airtime | Power Your Mobile Life

Hey Dave, we really appreciate your 5* feedback. If you do change to ID Mobile, get in touch with the team and we can update your account for you so you can still earn rewards with this network.

Rated 3 out of 5 stars

Had to chase a missing transaction…

Had to chase a missing transaction again, no reason giving for why it wasn’t picked up. And that transaction triggers bonus award for November which is still outstanding after multiple emails. A real shame as concept & the app itself is good.

30 November 2025
Unprompted review
Airtime | Power Your Mobile Life logo

Reply from Airtime | Power Your Mobile Life

Hey, thank you for your review. Sorry to hear about the missing transaction, this can happen for a number of reasons, the tracking details for the brand may have changed, the payment method may not have been supported or on occasions, some can unfortunately, be missed. However, if you have submitted the missing transaction request, this should have been reviewed. However, we have reached out via Trust Pilot for some account details so we can look into this asap.

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