AIRTUNE.store Reviews 32

TrustScore 3.5 out of 5

3.6

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Rated 1 out of 5 stars

Worst company I have ever purchased from. Faulty earbuds; sent them numerous emails without response; no reply to telephone calls. Complete waste of time and money - product unusable. Shocking custome... See more

Rated 5 out of 5 stars

Excellent independent business. It’s rare to get such amazing customer service these days. Amazon are great but they lack human interaction and service. Purchased some of the Air pros in white. Amaz... See more

Company replied

Rated 5 out of 5 stars

I am so happy with my watch 😍 Great customer service 💐 Easy to set and the music sound loud 👌 Cheap and compatible with expensive one 🤩 Take about a week to deliver 😔 Comes with extra band... See more

Company replied

Rated 5 out of 5 stars

The item I ordered took longer than expected but we are in exceptional times but very pleased wit my purchase

Company details

  1. Electronics store

Written by the company

AIRTUNE. STORE is a UK based multinational electronics sourcing company headquartered in Evesham. We specialise in Wireless Bluetooth earbuds and accessories. Our products are all vigorously tried, tested and developed to provide premium sound quality, upmost comfort and more.. at an affordable price!


Contact info

3.6

Average

TrustScore 3.5 out of 5

32 reviews

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Rated 5 out of 5 stars

Brilliant delivery

6 November 2020
AIRTUNE.store logo

Reply from AIRTUNE.store

Hey Val! Thank you for your feedback, and so happy you had a great experience with us :). Hopefully, we will see you again soon!

Thanks,
Gin
Airtune.store

Rated 2 out of 5 stars

You get what you pay for!

Honestly, the quality is pretty awful as is the microphone... I definitely expected more but at the same time, they’re super cheap. You get what you pay for!

4 November 2020
AIRTUNE.store logo

Reply from AIRTUNE.store

Hey Tom! So sorry to hear you're unsatisfied with the product you have purchased, these are our entry point earbuds, which previously we have received a lot of great feedback considering the price point that they are at.

Rated 5 out of 5 stars

Air pods Seem really good

Air pods Seem really good . I am not a fan of putting things in my ears, these fit just outside the ear canal and haven't fallen out just yet. Sound is good but volume ajustment is poor as I have to use my samsung phone. Not really use to them yet as I haven't used them much.
Price was good. Small and light to carry.
Handy outside, on public transport and for private listening in public places.

4 November 2020
Rated 4 out of 5 stars

Just in time as expected

Received the item after 10 days as promised from website. Had the exact item as ordered.

21 October 2020
AIRTUNE.store logo

Reply from AIRTUNE.store

Hey Jonathan! Again thanks for the note & so happy you like your product :). Hope to see you again soon.

Thanks,
Amber
AIRTUNE.store

Rated 5 out of 5 stars

Amazing

Thank you very much for all attention super guaranteed delivery !!! Your headphones are perfect!!! Really appreciate

20 October 2020
AIRTUNE.store logo

Reply from AIRTUNE.store

Hey Alex! So happy you like your product and appreciate the lovely note. Do hope to see you again soon :)

Thanks
Amber
AIRTUNE.store

Rated 5 out of 5 stars

Excellent independent business

Excellent independent business. It’s rare to get such amazing customer service these days. Amazon are great but they lack human interaction and service. Purchased some of the Air pros in white. Amazing product. Harry provided some excellent support via their live chat to. Thanks. I’ll be back!

Ps - Delivery did take around 8 days but it was certainly worth it!

3 October 2020
Unprompted review
AIRTUNE.store logo

Reply from AIRTUNE.store

Hey Sam! Ah thanks for the lovely note, will let Harry know of his great customer service skills - he will be thrilled! We do pride ourselves in providing human contact, we always want to create a personalised journey for our customers, as we know everyone's needs are different! Do hope you return :).

Thanks,
Amber
AIRTUNE.store

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