AIT Worldwide LogisticsReviews 

Created with AI, based on recent reviews

Considering 39 reviews, most reviewers were unhappy with their experience overall. Many people reported issues with delivery services, including missed delivery windows, late shipments, and packages being left in inappropriate locations without notification. Customers also frequently experienced poor communication, with many stating they received no updates or calls regarding their deliveries, and that their inquiries were often met with unhelpful responses or no follow-up. The customer service was a significant point of dissatisfaction, with reviewers describing agents as rude, unhelpful, and difficult to reach, often leading to prolonged issues and a lack of resolution. However, some customers also noted positive experiences with delivery personnel, praising them for being friendly, efficient, and going the extra mile to assist with heavy items or assembly. These positive interactions often involved clear communication and helpfulness, contrasting sharply with the majority of negative feedback.See more

Reviews shaping this summary

Where to begin…what should have been a simple delivery ended up with a summons for a court date with a max fine of $500 and my arrest posted online “in error” and all due to an immature delivery man... See more

Would give negative starts if possible. Order was made it November. It was supposed to be delivered 10 days later on 12/9. Now 12/23 (2 weeks late) and shipper doesn't know where the order is or when... See more

As the delivery guy carried the box (containing a Sky TV) to the house it was clear the packaging had been opened. Then, when we looked inside the box, there were several items missing. The delivery g... See more

I was notified of a delivery between 8.36/10.36 today the 10th October. The slot came and went. Talking to the company the delivery never left the Depot in Northampton until 9.40am.Given that I li... See more