Crew name PTI 8042 Depot Castleford Really friendly couple of lads, telephoned to advise drop of and arrived as promised, dropped off our new sofa made sure we were happy and were on hand to answer a... See more
Company replied
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Review summary
Created with AI, based on recent reviews
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Reviews shaping this summary
Excellent delivery service by AIT. I ordered appliances from Samsung and they arrived on time. I had two separate deliveries, and both times the delivery guys were very helpful and did exactly what we... See more
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Communication from purchase to delivery was excellent. A company is only as good as its staff, and the guys delivering our items were a credit to the company, happy, polite, courteous, even took the... See more
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I would highly recommend AIT for a number of reasons, one of which was having to cancel my delivery at the last minute. When I rang to cancel, the response was prompt without having to wait in a queu... See more
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Company details
- #21 of 35 best companies in Courier and Delivery Service
Written by the company
AIT Home Delivery is the UK's leading 2 person white glove delivery service company offering premium home and next-day delivery across the UK. At AIT, our ethos has always been centred around ensuring that the customer is permanently top of mind across every stage of the delivery process – right from when an order is placed through to the final point of delivery.
Contact info
Head Office - Unit 22 Lodge Way, Lodge Farm Industrial Estate, NN5 7US, Northampton, United Kingdom
- 01604 215 000
- customerservice.AITHD@aitworldwide.com
- aithomedelivery.com/en-gb
4.6
Excellent
239K reviews
Replied to 99% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Sonno Beds …
The delivery team Jass and mate were polite and efficiant set up was complete in less than an hour. The bed is beautiful. best sleep in a long while. Would recommend Sonno beds to all.
4 May 2026
Unprompted review
The delivery people were professional
The delivery people were professional, careful, had excellent communication and completed the delivery of the 98 inch Samsung TV.
28 April 2026
Delivery was on time
3 May 2026
Really pleased with the entire delivery process
Really pleased with the entire delivery process.
Good communication throughout, live tracker updates so that I could see where they were, telephone call beforehand and arrival on time.
Two friendly and helpful guys delivered two large boxes.
4 May 2026
Unprompted review
Kept me informed
Kept me informed . Slight delay in delivery but communication on status was good.
4 May 2026
Unprompted review
The Magnificent Two.
The two young men were absolutely amazing the way they put the recliner together very competent took all the rubbish away.
Very pleased with delivery 👍
Yours Keith Marsh Margate.
30 April 2026
Best home delivery 💯💯
4 May 2026
Faultless delivery
Delivery was made at the agreed time. I got the promised phone call shortly before they arrived.
Clement was very cheerful and friendly and asked exactly where I wanted the items.
A very good experience.
Thank you.
4 May 2026
Unprompted review
The delivery driver called and asked me…
The delivery driver called and asked me to come down to the back of the building and collect the parcel, then when he arrived on the landing the parcel was dropped but was undamaged over all a mediocre service
4 May 2026
Excellent service
Excellent service. Updated regularly and was delivered on time by two very helpful chaps. Couldn’t fault the service we received.
4 May 2026
Unprompted review
Swift delivery and constant phone calls…
Swift delivery and constant phone calls with updates on delivery. Excellent delivery gentlemen.
4 May 2026
Prompt and efficient
4 May 2026
Excellent delivery service 🚚 two polite…
Excellent delivery service 🚚 two polite well mannered gentlemen set up the equipment in a fully trained manner and explained everything to us ….took away all packaging all completed within 15 minutes …..
4 May 2026
Excellent service- exceptional…
Excellent service- exceptional communication & trouble free delivery.
Thank you ☺️
4 May 2026
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