Communication was excellent. Given a time window when the goods would be delivered via text/email. Received a phone call 30 mins before delivery confirming time of arrival. Goods at my home by 7.30 am... See more
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AIT Home Delivery is the UK's leading 2 person white glove delivery service company offering premium home and next-day delivery across the UK. At AIT, our ethos has always been centred around ensuring that the customer is permanently top of mind across every stage of the delivery process – right from when an order is placed through to the final point of delivery.
Head Office - Unit 22 Lodge Way, Lodge Farm Industrial Estate, NN5 7US, Northampton, United Kingdom
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Arrived early in delivery window. Driver and partner polite and courteous.
Very good service and deliver on the time and friendly
I was kept informed at all times where my order was and called 30 minutes before it was delivered and the staff were very friendly and helpful. One of the best delivery companies. Thank you.
Unfortunately I didn't receive a call 30 minutes before arrival, and the guys turned up 25 minutes early. They rang the bell and immediately called my mobile. I answered and told the I would be down in shortly. Then 30 seconds later called me back again! I met them outside and explained they were early, and asked if they would mind helping me move the mattress to the top of the stairs and they refused. I appreciate they may have many deliveries to do, but didn't appreciate the attitude.
Good updates and call from delivery driver an hour before
Excellent service, very polite and kept informed of the delivery, definitely recommend
The delivery drivers were lovely, very helpful and friendly. The timing was great and warmth of customer service appreciated. Thankyou
Delivered on time and with care. Well mannered two man crew. Nothing was too much trouble. Superb service.
I was contacted in advance and given 20mins warning re delivery time.
Driver was careful offloading and placing the doors in the alloted space.
A stress free good experience all round.
The two team delivery man and lady, arrived within the estimated time slot and phoned about half an hour beforehand to let us know they were close by and that we were ready for them. The van was in very good condition and remarkably clean They handled the package carefully, took photos before and during package removal, then checked that all items were present, correct and undamaged and also took photos to verify! Both of the team were very professional but also friendly. So 5 stars from us!
Good communication and the heavy items were carried straight into my hallway by polite young lads .
The AIT Home Delivery Company is first class and I was very happy with the delivery and service I received
The drivers called me half hour before the drop.
The guys helped unload the drop
The contents were perfectly packaged and in his shape.
Like, the royal mail used to do 30 years ago. Very very happy
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