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See what reviewers are saying

Rated 5 out of 5 stars

Top quality crystals always. I’ve used this company for a few years now. Always very pleased with my purchases. Highly recommend them.

Rated 5 out of 5 stars

In love with AK Vibes. Keep going back to them for more and more of magical stuff, crystals stones, and my mostly loved - highest quality Palo Santo. AK Vibes literally saved my life in the darkest o... See more

Rated 5 out of 5 stars

I am a AK vibes addict, I discovered them during lock down and have purchased multiple crystals from them since, each and every one of which I absolutely cherish. The love and care that Emilija and Ab... See more

Company replied

Rated 5 out of 5 stars

I donated to help rescue your family from the horrors of Gaza. I pray that they will be saved and mourn for the loss of your mother and other family members from this horrifying war. I am Israeli and... See more

Company details

  1. Health and beauty shop

Written by the company

Embark on your wellness journey with AK Vibes, soul-seeker.


Contact info

4.9

Excellent

TrustScore 5 out of 5

285 reviews

5-star
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Rated 5 out of 5 stars

Lovely crystals

Lovely crystals. Arrived in good time. Packaging was great.

24 July 2021
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Reply from AK Vibes

Dear Sarah

Thank you for taking the time to spread the love and support us, even more so with your kind review. And thank you for noticing the love we put into our packaging 🥰

With gratitude,
The AK Vibes Team

Rated 5 out of 5 stars

Over the moon

Really easy to use website. Prices were really good for the quality of the items and the team at AK are lovely!!

22 July 2021
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Reply from AK Vibes

Dear CJ,

We're over the EARTH that you rated your crystal shopping trip with us 5 stars 💛Thank you for your feedback regarding the quality, and our team. It's really encouraging and we are grateful for your support.

With love and light,
The AK Vibes Team

Rated 5 out of 5 stars

Beautiful crystal can’t wait to give it…

Beautiful crystal can’t wait to give it to my little one a birthday present stunning Rose Quartz sphere x

4 July 2021
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Reply from AK Vibes

Dear Miss Jacks,

What a lovely gesture! We love gifting crystals... Thank you for sharing the love and the positive feedback, we appreciate you!

To many more lovely experiences.

Thank you for being a part of this community,
The AK Vibes Team

Rated 5 out of 5 stars

I have been to many crystal shops over…

I have been to many crystal shops over the years, but for me personally, I honestly found my experience at AK Vibes to be the best, from the aesthetics, everything is clearly labeled, with origin and properties, to the kindness and knowledge of these beautiful crystals from the staff!

I was in there for my whole lunch break, beautiful shop, all crystals are hand picked which makes it even more special to me.

They also cleanse your crystal for your before you leave the shop which is such a beautiful touch. Definitely my go-to shop from now on, I'll be sending more souls your way 😁

I will be writing on google reviews too!

Thank you so much AK Vibes❤️✨

With love,
Tamara

30 June 2021
Unprompted review
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Reply from AK Vibes

Dear Tamara

Wow, you’ve blown us away with your kind words... Thank you, from our entire team.

Your experience and the feeling you leave with is at the core of our mission, so reading about your personal trip to our store strengthens our belief we have chosen the right path.

From the little details you noticed to your interaction with our staff, we hope to upkeep those standards and make each of your visits special.

We wish you many more lunchtime visits, whether physical or virtual 🥰

Please take care, and enjoy your crystals 💛

Love, light and gratitude,
The AK Vibes Fairies

Rated 5 out of 5 stars

Great experience with AK vibes

Great experience with AK vibes store. Super kind and helpful team, always receive positive vibes when contacting them. Both store purchases and online purchases were packed with love and care. Crystals of amazing quality.

22 June 2021
Unprompted review
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Reply from AK Vibes

Dear Alexandra,

Thank you for supporting us, both at the store and online, we truly appreciate your trust in AK Vibes and strive to make every visit awesome.

We will continue to bring top-quality crystals to you and our community 🥰

Have a lovely rest of your day and see you soon 💛

The AK Vibes Team

Rated 1 out of 5 stars

Don’t waste your time or money

I have already left a review but sadly due to their incompetence I keep being hassled to write another one so here it is
Broke data protection by sharing my details, item never arrived emailed numerous times no reply contacted them on social media still no response talk a good talk but don’t follow through it’s a shame you have award a star as that looks like they have achieved at least one which they didn’t even do that!!
AVOID
I absolutely love your reply you to this have not answered one email and one answered on social media after I told you you had broken data protection and that wasn’t my daughter you spoke to you don’t use postage you use Hermes of which they charge you 1.95 and you charge us 5.00, so please guys don’t try and put it at my door you messed up not once but twice and I only brought one other item from you of which I left a review too and that was equally as bad so it’s not as if I have had many purchases I have had two both as bad as each other but one did eventually arrive!

22 June 2021
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Reply from AK Vibes

Dear Mrs Keenan,

Thank you for providing us with detailed feedback about your experience and for bringing it to our attention. Our entire AK Vibes team is truly sorry for it not being as expected and we will learn from this experience moving forward, trying our best to upkeep our high standards with every customer and member of our community.

After checking our communication thread on Instagram and email, we are aware that we’ve communicated and answered your queries regarding delivery in a timely manner, yet weren’t able to get back to you on one occasion, on a Wednesday, when our store and operations are usually closed.

Due to some postage delays, your daughter’s birthday gift wasn’t delivered on time, which we really regret and wish we could make better.

We are sorry that sharing order information with your daughter, who was helping to sort out the situation, has caused you to be unsatisfied as a customer. We will try to do better and hope that your shopping experience will be more positive next time, as we hope your previous purchases with us were.

We hope you’ll give us another chance so that you can experience the level of customer care we’re known for.

Thank you again for sharing your feedback with us.

The AK Vibes Team

Rated 5 out of 5 stars

The team are so passionate

My mum and I watched a live from Instagram of them providing a tour in turkey which was fantastic. My mum brought me a crystal from their live sale from my birthday which is absolutely stunning and one of my new favourites. The team are so passionate about their work its refreshing

17 June 2021
Unprompted review
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Reply from AK Vibes

Dear Sam,

Thank you for providing us with feedback and joining us on Instagram Live, we hope you had a great time hanging out with us 😉We love sharing our passion with you.

Happy belated birthday, may your crystal serve you for years to come 🥰 To many more Instagram Lives and excellent shopping experiences.

With love and light,
The AK Vibes Team

Rated 5 out of 5 stars

Absolute GEM of a place

Best shop I’ve been too so far! Staff were amazing!! So helpful, patient and full of knowledge. The shop is stunning and you can tell they really care about the crystals and everyone coming in. I even brought some crystals I brought previously somewhere else and they helped me label them as I wasn’t sure what their names were! My new local go to place! <3

17 June 2021
Unprompted review
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Reply from AK Vibes

Dear Sara,

Thank you for visiting us in our east London store 🥰 We’re always happy to help identify crystals and their properties.

We ensure our staff are a bunch of kind and empathetic people, so we are so happy that you had a great time in our store, and received valuable advice.

We’d love to have you again soon 💛

The AK Vibes Team

Rated 5 out of 5 stars

Thank you!

Great customer service, prompt replies via DM :)

17 June 2021
Unprompted review
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Reply from AK Vibes

Dear Zainab,

Thank you for your review, we’re so happy that our staff got back to you promptly, making your experience the best it can be 🥰

We’d love to serve you again soon!

With gratitude,
The AK Vibes Team

Rated 5 out of 5 stars

Vibes are immaculate

I had my first experience buying from this company. The customer service is 2nd to none and their products are even more beautiful in person. Will definitely purchase with them again!

17 June 2021
Unprompted review
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Reply from AK Vibes

Dear Remi,

Cheers for vibing with us! Your support, feedback and great vibes mean the world to us. We would also love you to shop with us again 🥰

Stay awesome and see you soon 💛

Love and light,
The AK Vibes Team

Rated 5 out of 5 stars

The BEST vibes

AK Vibes always bring such care to every interaction. Their customer service is fantastic and their knowledge of the trade is phenomenal. I always learn so much from their Instagram, and their passion really resonates through to me!

16 June 2021
Unprompted review
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Reply from AK Vibes

Dear Asha,

It’s awesome to hear your thoughts on our brand, Instagram and our customer service 🥰 With every post on Instagram and Tik Tok we strive to be educational and entertaining, thank you for tuning into the vibes!

Sending love and light your way Asha,
The AK Vibes Fairies

Rated 5 out of 5 stars

The most beautiful crystal store

The most beautiful crystal store! The energy once you enter the store is unmatched, you feel instant peace and calmness. The friendly staff make the entire experience so lovely, making you feel comfortable enough to ask any questions you may have about crystals.

16 June 2021
Unprompted review
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Reply from AK Vibes

Dear Cansel,

Thank you for visiting our store, Cansel! Sharing positive vibes and ensuring our space is energetically pleasant is something we take really seriously, so it’s great to hear your experience reflected our intentions.

We’re always happy to help 🥰

See you soon!
The AK Vibes Team

Rated 5 out of 5 stars

They are 2nd to none xx

I am a AK vibes addict, I discovered them during lock down and have purchased multiple crystals from them since, each and every one of which I absolutely cherish. The love and care that Emilija and Abdul put into finding ethically sourced unique crystals as well as the customer care they deliver is 2nd to none, such beautiful people. I'm so grateful I stumbled accross AK Vibes. Thank you for all you have done.

16 June 2021
Unprompted review
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Reply from AK Vibes

Dear Lianne,

We’re so happy you’ve connected with us during lockdown, and hope we made it a little brighter for you.

Our chief adventurers, Abdul and Emilija try their best to make you smile with every interaction, purchase or social media post, so thank you for joining us on this journey 🥰

Love and light,
The AK Vibes Team

Rated 5 out of 5 stars

I’ll be buying from here for the rest of my LIFE! 😍❤️

I have never been disappointed with my purchases from this amazing business! Every crystal I’ve ever purchased has changed my life with it’s magical energy🥰✨

I hope one day I can visit the store and feel the mesmerising energy in person but until then I am content with the live sales and the quality of the ethnically sourced crystals!🥰

The pure happiness and joy I feel entering the live sales and receiving my new goodies is unmatched and will forever remain close to my heart❤️ I thank everyone who works hard at this business/store because it’s really put my faith back into spirituality and I’ll forever be thankful for that🥰❤️✨

16 June 2021
Unprompted review
AK Vibes logo

Reply from AK Vibes

Dear Harpreet,

Your words and experience mean the world to us. Thank you for supporting our mission, we hope you know how grateful we are to be able to bring these crystal beings into your hands.

We would love to have you visit our store in the near future, and know you will manifest this for yourself 🥰 We’re rooting for you!

Thank you again for this kind review and feedback, Harpreet.

Take care
The AK Vibes Team

Rated 5 out of 5 stars

I was a bit sceptical about the use of…

I was a bit sceptical about the use of crystals for healing until I purchased an amber bracelet for my teething baby and it stopped her from crying and being in pain!

Because of this, I purchased the Balancing 7 Chakra bracelet and almost immediately I noticed such a positive shift in my mood and myself, as did everyone else. When I lost the bracelet, my mood and energy was so low I couldn't understand why until I found my bracelet and put it back on, then my energy and mood was so much better again!

I have definitely been coverted to a believer and will be purchasing more from this shop in the future.
Ordering was very easy and delivery was very quick!

11 June 2021
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Reply from AK Vibes

Dear Marija,

We’re so happy your baby has benefited from the Amber teething bracelet! The soft nature and energy of this crystal is truly magnificent, it is also known for its mental pain-relieving properties, so hearing this warms our hearts.

And, we’re grateful that the Chakra bracelet has worked wonders for you, Marija. Sometimes we only need a small sign to reconnect with the energy which is calling for us.

We’d love to see you again, whether virtually or in person at our store 💛

Thank you for leaving the review and sharing your experience!

The AK Vibes Team

Rated 5 out of 5 stars

Purchase these lovely stones and they…

Purchase these lovely stones and they are genuine and the staff are really helpful.
I would recommend

10 June 2021
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Reply from AK Vibes

Dear KW House

Thank you for sharing your experience with us, your feedback is really valued by everyone in the team 🥰

With gratitude,
The AK Vibes Team

Rated 5 out of 5 stars

Beautiful selection of bracelets

Beautiful selection of bracelets, I love that there's lots of information on each stone in the descriptions, it helped lots when decided which ones would be best for me! Fast shipping, secure packaging and great customer service all round, would definitely recommend, I'll be buying from AK Vibes again 😁

9 June 2021
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Reply from AK Vibes

Dear Megan,

Thank you for leaving a review about your online experience with us 🥰 We’re really glad to hear that our detailed product descriptions helped you in choosing your crystals. We will continue to provide you with as much information as you need to connect better and make the most of the healing energy crystals provide.

Please take care, and see you soon 💛

The AK Vibes Team

Rated 5 out of 5 stars

Really great experience

Really great experience, crystals are amazing, loved the vides they resonate. Well visit again for more.

30 May 2021
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Reply from AK Vibes

Dear Nicole,

Hearing this makes us so happy! Thank you for taking the time to provide us with feedback. We wish you all the best on your crystal journey and hope to see you soon, Nicole! 💛

Thank you for vibing ✨
The AK Vibes Team

Rated 5 out of 5 stars

Love them

Never a negative experience with AK Vibes! Always so lovely to talk to and their products are magical!

26 May 2021
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Reply from AK Vibes

Dear Jessica,

Such kind words! All of the team at AK Vibes thank you for leaving a review. We hope each and every single one of your experiences with us will be just as special 🧚 We will try our best to make it so!

Thank you again.
The AK Vibes Team

Rated 1 out of 5 stars

Terrible delivery service

Bad delivery choice. Waited 5 days, then contacted them to be told, it was delivered and given to a gentleman! (I don’t live with anyone!) then backtracked and claimed I gave the wrong order number, when I did not!
After a few more days they said there’s a problem with the delivery providers and all we can offer you is a refund or send them out again.
Total of 10 days for waiting to be told that!!
Amazing 🤩

23 May 2021
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Reply from AK Vibes

Dear Lee

We appreciate you taking the time to provide us with constructive feedback and apologise for your experience not being pleasant this time around.

We truly regret that there was a mix-up in our communication and that we’ve given you updates on a different order number which was provided to us via messages, instead of checking the order number twice.

Thankfully, we were able to provide you with updates on your parcel eventually, which brought unfortunate news of your parcel being lost by Hermes, our shipping provider. After which, we provided you with a refund and started our investigation, as unfortunately, this is the procedure we must follow when a parcel is lost.

This caused disappointment and confusion, for which we are really sorry.

We wish your parcel arrived safely, however, we’re aware shipping errors happen and in turn upset you as a customer. For that, we would like to apologise. As a small business, we are still working on perfecting our logistics, including working with the most reliable shipping providers.

Although we can’t change the past, we have provided our feedback to Hermes, and hope you will shop with us again and your experience will be excellent this time around.

Please accept our sincere apologies and take good care 💛

The AK Vibes Team

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