AlaneesQatar Reviews 

160
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Considering 115 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the staff members are extremely professional, welcoming, and always ready to help with any request. Many people note the fast delivery service and express satisfaction with the overall quality and pricing of the items. Some reviewers were not happy with the after-sales support, noting that the support team was slow to respond and unhelpful when handling issues. A few other people also felt that certain product quality problems or store visits did not meet their expectations. However, buyers still appreciate the smooth transactions and general reliability found during their shopping journeys.

What people talk about most

Service

Customers had positive experiences with service, often highlighting fast deliveries, great products, and... See more

Product

Reviewers highlight positive aspects of product quality, often describing them as genuine and exceeding... See more

Delivery service

Clients share positive opinions on delivery service, highlighting fast and prompt arrivals. Consumers... See more

Customer service

Users describe positive interactions with customer service, highlighting friendly staff and quick responses.... See more

Staff

People report positive experiences with staff, highlighting their cooperative, friendly, and approachable... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I always trust al anees, My Husband and I gadgets,phone,ps5,powerbank,watch, airpods was ordered from al anees since we came here last 2018. Hopefully we get some coupons also or discount since we are... See more

Rated 5 out of 5 stars

Mr. Ikhlas at najma store was so professional at showing each products and explaining the right details. Was very patient enough to show each item … never saw a staff like him at other stores or even... See more

Rated 5 out of 5 stars

Sales person is excellent and has good knowledge about the products which are sold there.

Rated 5 out of 5 stars

Probably the best online electronic store in Qatar. Excellent prices, same day delivery, free delivery! And no ‘sorry out of stock’ excuses once you order online.


Company details

  1. Mobile Phone Shop

Written by the company

AlAneesQatar.Qa is the partner of your's to shop online for Mobile Accessories - Mobile Phones - Mobile Phone Repairing and for Buying Reedom Codes.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

160 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

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4.4

All reviews

(160)

116 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Very Disappointing After-Sales Customer Service

My experience with the after-sales customer service has been very disappointing. The support team was slow to respond, showed little concern for my issue, and their communication did not match their stated policies. Although they advertise a 7-day refund/replacement policy, my experience did not reflect that commitment. Overall, the process felt unprofessional and careless, leaving me with very little confidence in their customer support.

28 June 2026
Unprompted review
Rated 5 out of 5 stars

I like show room

I like show room. First impressions is last impression. Staff customer service is very good and friendly environment s staff best quality service all. All the best Al aness.

27 June 2026
Unprompted review
Rated 5 out of 5 stars

Outstanding Online Shopping Experience with Alanees Qatar

I recently purchased a couple of Casio watches from Alanees Qatar⁠, and the entire experience exceeded my expectations.
The order was placed online, and within just 10 minutes, I received a follow-up call from Mubarak, who was professional, courteous, and very efficient in confirming the order details. His prompt response gave me confidence that my order was being handled with care.
What impressed me even more was the delivery speed. In less than two hours, my watches arrived at my doorstep. The payment process was seamless, with the option to pay by card upon delivery, which added an extra level of convenience and security.
Excellent customer service, incredibly fast delivery, and a smooth purchasing process from start to finish. Special thanks to Mubarak for his outstanding support.
Highly recommended for anyone looking for a reliable and hassle-free shopping experience in Qatar! ⭐⭐⭐⭐⭐

20 June 2026
Unprompted review
Rated 1 out of 5 stars

The worth service and staff in old…

The worth service and staff in old airport branches specifically with the floor manager name Saifuldin i respectfully asked for refund he left me and he told call the customer service by phone and he informed his colleague that iam making drama and sceen only and aas iam crazy , this will be last time buying anything from you guys and will inform all my family and will report the customer consumer about the ruse way he did to me infront of my family ifw

19 June 2026
Unprompted review

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