Alaya Naturals Reviews 499

TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 495 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products, highlighting their quality and the positive impact on hair, skin, and nails. Many appreciate the ease of ordering and the efficient delivery service, noting that items arrive promptly and the process is seamless. Some people, however, experienced issues with their orders, such as a leaking container or difficulties changing order settings on the website. A few customers also mentioned not feeling a difference after using the product, while others expressed dissatisfaction with specific flavors or the presence of artificial sweeteners.

What people talk about most

Product

Reviewers express high satisfaction with the product, frequently highlighting its positive impact on hair,... See more

Quality

Consumers find quality to be positive, with many reporting significant improvements in hair, skin, and nails.... See more

Order

Clients share positive opinions on order. Many customers find the ordering process easy, quick, and seamless,... See more

Delivery service

Customers consistently report positive experiences with delivery services. Many reviewers praise the quick... See more

User experience

People report positive experiences with user experience. Many customers find the product easy to use and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I add a scoop of the unflavored Ayana collagen to my morning coffee every morning. Easy peasy! I am thrilled it is five collagen types and clean anima sources. I tried the vanilla flavor and did no... See more

Rated 5 out of 5 stars

Oddly enough I found this off a social media add. I love Jillian Micheals and she reps for them...so I figured I would try. I use the Multi Collagen and the Creatine. Both products have made a noticea... See more

Company replied

Rated 5 out of 5 stars

Great product! I have noticed significant difference using Alaya’s Creatine. I have increased muscle mass, increased strength and recovery. I am turning 60 in a couple months and am so grateful to hav... See more

Company replied

Rated 5 out of 5 stars

I have been using the Multi Collagen unflavored powder by Alaya Naturals for over a year now! Since I made the switch (from another brand), I feel and see the difference ~ in my complexion, my nails,... See more

Company replied


Company details

  1. Vitamin & Supplements Shop
  2. Fitness and nutrition

Written by the company

Alaya Naturals is a premium wellness brand focused on quality, transparency, and evidence-based formulations designed to support everyday health. Founded by a wellness entrepreneur who set out to create the supplements she couldn’t find herself, Alaya was built on a simple belief: integrity should guide every formula, from sourcing to final production. Today, Alaya has proudly served over 700,000 customers, earning trust by prioritizing ingredient quality, meaningful dosages, and bioavailable forms the body can recognize and use. Our product line includes Multi Collagen, Advanced Synbiotic, Micronized Creatine, Joint Support, Metabolism Plus, Daily Essentials, and more, all designed to integrate seamlessly into real-life routines. We focus on research-backed ingredients and avoid unnecessary fillers or trend-driven additions that don’t serve a clear purpose. Every product is manufactured in cGMP-certified facilities and third-party tested to help ensure quality, consistency, and transparency. Beyond formulation, we believe the customer experience matters. We strive to provide responsive support, clear communication, flexible subscription options, and a seamless ordering process. Our goal is to make it easier for people to feel confident in the supplements they choose. At Alaya, we believe wellness should be thoughtful, practical, and rooted in integrity — because quality should never be an afterthought.


Contact info

4.8

Excellent

TrustScore 5 out of 5

499 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Love your product and the ease of…

Love your product and the ease of shopping

29 March 2026
Alaya Naturals logo

Reply from Alaya Naturals

When the products deliver real results and the shopping experience is effortless, staying consistent with your wellness routine becomes second nature. Thank you for being an Alaya Naturals customer!

Rated 5 out of 5 stars

I really love the consistency

I really love the consistency. I have an all around healthier feeling throughout my body.

29 March 2026
Alaya Naturals logo

Reply from Alaya Naturals

Hastings, that all-around healthier feeling throughout your body is what consistent daily use of quality supplements can do. Consistency is where the magic happens, and we are so glad you are feeling it!

Rated 5 out of 5 stars

Easy to order and great deal!

Easy to order and great deal! I have been using this for 6 months, and not not does the product work, they also make it easy to buy!

28 March 2026
Alaya Naturals logo

Reply from Alaya Naturals

Six months of results and an easy buying experience? That is the combination we work hard to deliver. Thank you for sticking with Alaya Naturals and for spreading the word!

Rated 5 out of 5 stars

Quick Fix To My Goof!

Somehow I ended up with a double order. I can't figure out how it happened...not even sure it's two of the same thing. I'll figure it out when it arrives. A few hours later...the folks at Alaya noticed my review and corrected the error and issued a refund in record time! I'm impressed!

27 March 2026
Alaya Naturals logo

Reply from Alaya Naturals

Lee, we are sorry about the confusion. It looks like an extra item was accidentally added during the checkout process. We have already removed it and issued a refund, so you are all set. If anything looks off when your order arrives, just reach out and we will take care of it right away.

Rated 4 out of 5 stars

I didn’t know whether to order large or…

I didn’t know whether to order large or small & couldn’t find the amounts on the order site.
I do really appreciate the 25% off though. Wish the shipping cost wasn’t so high.

28 March 2026
Alaya Naturals logo

Reply from Alaya Naturals

David, thank you for the feedback. We are sorry the sizing details were not easy to find on the order page. That is something we want to improve. On the shipping, we only pass along what the carrier charges and do not mark it up, but we understand it can feel steep on smaller orders. Our subscribe-and-save option and bundle deals can help offset that cost. We appreciate your business!

Rated 5 out of 5 stars

Quick easy and always a discount or…

Quick easy and always a discount or deal of some sort!

I have used this collegan for years! IT IS GREAT!

27 March 2026
Alaya Naturals logo

Reply from Alaya Naturals

Jana, years of using our Alaya Naturals Multi Collagen and still this excited about it? That enthusiasm tells us everything! We love offering deals and discounts to our loyal customers, and we are so glad you keep coming back.

Rated 5 out of 5 stars

Easy to order

Easy to order. Prompt service. Good price!

21 March 2026
Alaya Naturals logo

Reply from Alaya Naturals

Jane, easy ordering, prompt service, and a good price. That is the full Alaya experience in three simple things. Thank you!

Rated 5 out of 5 stars

I like the fact that it comes in capsule form

I like the fact that it comes in capsule. I don't like having to stir it into a drink, and it doesn't always disolve easily. I've been taking it for a couple of months, going to give it more time to see lots of results.

21 March 2026
Alaya Naturals logo

Reply from Alaya Naturals

So glad you found the capsule form! We know the powder is not for everyone, which is exactly why we offer collagen capsules as an alternative. Give it some more time and we think you will love the results. Thank you for being patient with the process!

Rated 5 out of 5 stars

great products

Ordering was a breeze and the product is wonderful.

28 March 2026
Alaya Naturals logo

Reply from Alaya Naturals

Cathy, when ordering is a breeze and the product is wonderful, staying consistent becomes the easiest part of your day. Thank you!

Rated 5 out of 5 stars

I have been using the Alaya Collagen…

I have been using the Alaya Collagen product for 6 years. I'm almost 67 years old and feel great! The year 2020 brought some family tragedy for me as I'm sure it did for several others. I suffered from stress induced hair loss. I started using the collagen hoping it would help. I feel like it has and its helped with other things I didn't even know it would. Overall its just a simple thing I can do to hopefully make my life easier.

27 March 2026
Alaya Naturals logo

Reply from Alaya Naturals

Tamara, six years of daily collagen use through some incredibly difficult times is a testament to both your resilience and your commitment to your health. We are honored that our multi collagen has been part of your routine through it all, and hearing that it has helped in ways you did not even expect makes this one of the most meaningful reviews we have received. Thank you for sharing something so personal.

Rated 5 out of 5 stars

A company I actually trust

Great product, super fast shipping.

28 March 2026
Alaya Naturals logo

Reply from Alaya Naturals

Jill, a company you actually trust is exactly what we aspire to be. Great product and super fast shipping is how we back that up every single day. Thank you!

Rated 5 out of 5 stars

Alaya is the best

Alaya is the best! I so appreciate the 5 Types of Collagen all in 1. And it was shipped SO fast.

21 March 2026
Alaya Naturals logo

Reply from Alaya Naturals

Kathleen, five types of collagen all in one formula is what makes our multi collagen so comprehensive. No need to juggle multiple supplements when one covers it all. And fast shipping on top of that? Glad we delivered on every front!

Rated 5 out of 5 stars
Alaya Naturals logo

Reply from Alaya Naturals

Trish, short and sweet and we love hearing it! Our multi collagen is formulated to make a real difference and we are glad it has for you.

Rated 5 out of 5 stars

I enjoy the products very much and when…

I enjoy the products very much and when the company offers a sale I always try to stock up. I also appreciate the free shipping.

27 March 2026
Alaya Naturals logo

Reply from Alaya Naturals

Bryan, stocking up during our sales is a smart move. We love being able to offer those deals along with free shipping to our loyal customers. Glad you are enjoying Alaya Naturals products!

Rated 5 out of 5 stars

Very Easy to order & the price is…

Very Easy to order & the price is right!
I've definitely have felt/seen a noticeable improvement in my nails,hair & joints.

27 March 2026
Alaya Naturals logo

Reply from Alaya Naturals

Catherine, glad to hear you're noticing positive changes in your nails, hair, and joints. This is exactly what our Alaya Naturals Multi Collagen peptides are formulated to deliver. Easy ordering and the right price just makes the whole experience that much better. Thank you!

Rated 4 out of 5 stars

Website is easy to maneuver

Website is easy to maneuver. I believe the creatine is helping but it's early yet.
Not sure about the collagen but I'm hopeful. Hair, nails and bones don't necessarily show changes quickly,

27 March 2026
Alaya Naturals logo

Reply from Alaya Naturals

Deborah, you are absolutely right that it takes time to show changes. The fact that you are already feeling like the creatine is helping is a great early sign. Our multi collagen works best with consistent daily use over several months, so we encourage you to stick with it. We think you will be glad you did!

Rated 4 out of 5 stars

Nice website, good products

Nice website. Nice products, although the “unflavored” collagen needs to be mixed with something flavored since it absolutely does have a taste. I’m also not crazy about the post deal after my credit card goes through. The deal needs to be before.

27 March 2026
Alaya Naturals logo

Reply from Alaya Naturals

Susan, thank you for the honest feedback. On the taste, our unflavored multi collagen is designed to be as neutral as possible, but some people do pick up on a slight flavor depending on what they mix it with. Coffee, smoothies, or flavored beverages tend to mask it completely. Regarding the post-checkout offer, we hear you. That is a bonus deal we are able to offer because it ships with your existing order, but we understand the timing can feel off. That is valuable feedback and we appreciate it.

Rated 5 out of 5 stars

Great product

Great product! I use the flavorless Collagen & it didn't upset stomach & was perfect when added to coffee. Over the last few months I noticed mostly the hair growth & less stiffness in joints.

27 March 2026
Alaya Naturals logo

Reply from Alaya Naturals

Nikki, thank you so much for sharing your experience. We're thrilled to hear that our unflavored Multi Collagen mixes well in your coffee. We're so glad you're happy with your results!

Rated 5 out of 5 stars

I gave this a try not expecting a lot…

I gave this a try not expecting a lot, but l knew my gut had been happy on another brand and wanted a change.
Well amazing things have occurred. I am 74 and have fine hair, I started to notice my hair seemed fuller, more manageable. People started to comment and my stylist asked what I was eating differently as my hair was so healthy. My skin also is better, nails stronger and my gut is happy.

20 March 2026
Alaya Naturals logo

Reply from Alaya Naturals

Susanne, this review just made our whole team's day. We are so glad you gave our multi collagen a try even without high expectations. Thank you so much for sharing your experience and we truly appreciate you!

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look