I've worked with Sandie twice and her dedication, commitment and professionalism are truly special. We had a long process with several stop-starts, and she was incredibly patient answering our questio... See more
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See what reviewers are saying
Rhys Evans - we recently had our Legal & General life cover & mortgage cover reviewed by Rhys. He was excellent very thorough and talked us through everything. No hard sell just impartial honest infor... See more
Steve along with Nikki and Katie have done a great job helping us through our mortgage and life insurance acquisitions over the last 12 months. They have been instrumental for us in advising, process... See more
Company replied
Geoff came to us highly recommended, following this our experience has been brilliant from start to finish. Geoff took his time to explain the process to us in depth; as first time buyers we had a lot... See more
Company replied
Company details
- Insurance agency
- Income Protection Insurance Company
- Insurance broker
- Key Man Insurance Company
- Life Insurance Agency
- Mortgage broker
Information provided by various external sources
Albany Park Finance specialises in financial protection and mortgage advice. We offer a personalised independent service incorporating the latest technology to ensure that at all times our clients are offered solutions tailored to your particular needs. Albany Park works hard to bring you competitive prices available in the UK marketplace.
Contact info
Inchora House, Building X92, GU14 0LX, Farnborough, United Kingdom
- 02035405800
- customerservice@albanyparkfinance.co.uk
- albanyparkfinance.co.uk
4.9
Excellent
489 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Very pleased with the way the chap…
Very pleased with the way the chap (Andy) went through everything with me, nothing seemed too much for him. I had various quotes which helped me decide what was best for me. Would recommend
28 July 2020
Unprompted review
very helpful and confident in all aspects of policy
I am not familiar with financial side of insurance at all, however, Jeremy showed patience and took his time to make sure I understood everything he discussed. When the call ended, I am confident that I fully understand the benefits of the policy nd that it suited my requirements.
17 July 2020
Unprompted review
Professional and patient
Our experience with Albany park finance was really good. Jeremy, the person who we dealt with was very pleasant and professional. He gave us all the information we needed to know and even got our payments down for our life insurance, what more can you ask for!!
9 July 2020
Unprompted review
Reply from Albany Park Finance
Dear Mr. Dang,
Thank you for taking the time to leave a review – here at Albany Park Finance we take all feedback very seriously, and were disappointed to see your recent comments. We rarely get any complaints, hence why we take any we do receive so seriously.
Unfortunately, due to the government announcement on 23rd March 2020, we made the difficult decision to close Albany Park Finance and place all employees on Furlough. Although this may be a disappointment to you, the safety of our staff was our highest priority and we felt it is the best choice for all at the time. Although Albany Park Finance has reopened operations, we are doing so on reduced numbers and have been dealing with an unprecedented level of enquiries from our valued customers.
However, we want to ensure you do not face any further difficulties and we will endeavour to provide you any further assistance, if it is required, and hope to resolve to a standard you would expect or to offer any further guidance.
If you wish to contact me directly, please feel free to email me on michael.manning@albanyparkfinance.co.uk.
Kind regards,
Mike Manning
Director of Protection Sales and Operations
Fantastic service very helpful Jeremy…
Fantastic service very helpful Jeremy is polite very professional
22 May 2020
Unprompted review
Great broker with fantastic customer…
Great broker with fantastic customer service.
18 March 2020
Unprompted review
Good customer service
A concise explanation of the available policies and discussion on suitability. Good follow up from a friendly advisor.
18 March 2020
Unprompted review
Friendly staff very helpful
18 March 2020
Unprompted review
Very helpful
Very helpful. I was listened to and wasn’t Pressured into anything.
18 March 2020
Unprompted review
Very sound advice without the big sell
12 March 2020
Unprompted review
Excellent service
Excellent service. Ashley did every single thing he could to help me and meet my needs. He went above and beyond what was required of him and would 100% reccomend his services to anyone I know.
11 March 2020
Unprompted review
Very efficient service
Very efficient service. Lewis dealt with our enquiry and gave us sufficient information to make an informed choice. Easy to work with and professional. Would happily recommend.
8 March 2020
Unprompted review
Very helpful, fantastic service
Very helpful, explained everything perfectly. Some legal and solicitor jargon was somewhat difficult to understand.
7 March 2020
Unprompted review
Excellent service
Excellent service, I would and have recommended their services.
26 February 2020
Unprompted review
It was so quick and easy to do I loved…
It was so quick and easy to do I loved the service
20 February 2020
Unprompted review
Great and friendly service
19 February 2020
Unprompted review
Finally insurance with a bit of…
Finally insurance with a bit of personality.
Big up man like Rob for making it entertaining!
12 February 2020
Unprompted review
Dealt with Ashley he was wonderful
Dealt with Ashley he was wonderful. Everything got explained in detail and he gave me enough time to think about the produce before making a decision. I definitely recommend them.
16 January 2020
Unprompted review
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