Albany Shed Co Reviews 

220
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 69 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness, professionalism, and efficiency throughout the entire process, from initial advice to installation. Many highlight the excellent service, noting punctual and efficient delivery and installation, often completed quickly and with great care. People are very pleased with the high quality of the products, describing them as solid, well-built, and exceeding expectations. Reviewers frequently mention the installation teams' attention to detail, ensuring satisfaction and careful handling of surroundings. The overall sentiment highlights a company providing excellent value, with many customers returning for additional purchases due to their positive experiences.

What people talk about most

Staff

Consumers find staff to be positive, consistently praising their helpfulness, politeness, and professionalism... See more

Service

Clients share positive opinions on service, with many reviewers highlighting the excellent experience from... See more

Product

Users describe positive interactions with the product, frequently praising its quality and solid... See more

Quality

Customers had positive experiences with quality, consistently praising the high standard of products such as... See more

Delivery service

People report positive experiences with delivery service, highlighting the helpfulness and politeness of the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

From ordering to completion the process was faultless. Sonny was super-helpful when we were trying to decide exactly what we wanted, and Danny and Ty worked efficiently and quickly to install the shed... See more

Company replied

Rated 5 out of 5 stars

Very impressed with my whole experience with Albany Sheds. Their design system on the website is excellent if you want to design your own shed. Communication from the office was first class from start... See more

Rated 5 out of 5 stars

From beginning to end our experience of acquiring a new shed had much ease in it and was enjoyable! The team at Albany Shed were very helpful in advising us and facilitating our choice - and witho... See more

Rated 5 out of 5 stars

Communication was excellent from placing the order on-line to completion. We were called re: delivery (which was earlier than expected). Day of delivery Danny & Ty arrived, they were polite and took... See more


Company details

  1. Garden building supplier

Written by the company

Established in 1984, for over 40 years Albany Sheds have been manufacturing garden sheds, workshops, summerhouses and storage units from thicker than average materials. Not only do we offer a wide range of standard timber garden buildings, we also have customisable options to suit most requirements. We have a huge range of sizes available on our 3D Shed Designer, where you can configure a building to your requirements by choosing doors, windows & other options. As well as having a large Central England display site, we supply local retailers around the country - see 'Where to Buy' on our website to find your nearest. For any questions or help designing your ideal shed, please contact us or your local retailer.


Contact info

4.8

Excellent

TrustScore 5 out of 5

220 reviews

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No recent history of asking for reviews

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4.8

All reviews

(220)

65 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Outstanding service

The office staff were extremely helpful. They made sure we chose the shed that was appropriate for our needs and had the correct finish etc.
The crew that came to do the assembly were very professional, speedy but careful workers. They left the site neat and tidy and made sure we were happy with what they had done. I could definitely recommend Albany sheds.

5 September 2022
Unprompted review
Rated 5 out of 5 stars

Satisfied customer

I needed a specific shed with the door to one side. No one else could provide what I required.
My shed arrived in good condition on the appointed day at the time agreed. It was quickly erected and I’m delighted with it.
Albany Sheds were recommended to me and I would recommend them.

12 August 2022
Unprompted review
Rated 5 out of 5 stars

Industry standard of excellence.

I posted a 5* review of the service provided by Albany Shed Co. following delivery and installation of a bespoke garden shed in September 2021, with which I was delighted, not least because I couldn't find any south coast company who offered a computerised component self design and build facility.
I'm thus delighted to reprise my review following replacement of the door earlier today because the wood had warped - albeit not in direct sunlight.
Problems occur in every day life and all organisations should be judged upon how they address and overcome any issue(s) which may arise.
And Albany Shed Co's product and after care service should be treated as industry standards, to which all organisations should aspire.

25 July 2022
Unprompted review
Rated 5 out of 5 stars

New summer house

From the moment we entered the showroom to the lovely two guys installing our new summerhouse we received excellent service. Would definitely recommend.

6 July 2022
Unprompted review
Rated 5 out of 5 stars

A great workspace for the garden

A great workspace for the garden. Having explored the very useful online 3D Shed Designer I opted for the Major Pent Combi Modern 14' x 8, with an internal partition to provide a separate 4' section at one end. Tom at Albany Sheds was very helpful during the selection process, and the two lads who delivered and erected the building were polite and efficient. The end result is an impressively sturdy summerhouse/bike workshop/bird aviary, and is looking great after a few coats of Cuprinol Garden Shades.

22 June 2022
Unprompted review
Rated 2 out of 5 stars

Lacking quality in a new summerhouse

Recently had a summerhouse delivered and erected, Albany boost 15mm but after a nail gun is used it comes down by 3mm. If you want it painting it’s not a very good job at all, nail holes are basically missed and there’s a lot of them. Leaves a lot of fiddly bits for the purchaser to do. I ended up virtually painting it all, especially nail holes and round the windows.

15 June 2022
Unprompted review
Rated 5 out of 5 stars

Brilliant service from start of order…

Brilliant service from start of order to final build, special mention to the two guys who did all the build for me they are excellent and the quality of the final product is amazing just what I wanted thank you

10 June 2022
Unprompted review
Rated 4 out of 5 stars

Good shed but could so easily be a great one.

If there is one disappointment the finish on the interior,
the finish on the ends of some of the internal woodwork is very ragged.
It took me an hour to clean them up I would suggest if they had been done before assembly would take 15 minutes and look so much smarter.
Have left a couple in case someone wanted to look

26 May 2022
Unprompted review
Rated 5 out of 5 stars

10x8 Albany Pent shed

Excellent advice from sawmill. Useful designer service to build, adapt and price shed. Reasonable lead time. Very pleased with final product.

25 May 2022
Unprompted review
Rated 4 out of 5 stars

Great heavy duty bespoke shed

Great shed and very much as we designed. We are loving it...Overall, delivery and service has been great. Time will prove quality of build but looks and feel strong at present.
Suggestions for improvement -
- I was expecting good heavy duty latch hasp for shed of this size and quality. One which is provide is very cheap.
- Windows frame appear little delicate as compared to overall solid shed

25 May 2022
Unprompted review
Rated 5 out of 5 stars

supply of summer house

very good experience and kept to all sides of the tragets form the quote to delievery to build ,communication and updates are good,process for payment is easy
would definatley buy again from albancy and pass on to my friends and family a glowing recomendation

24 May 2022
Unprompted review
Rated 5 out of 5 stars

Bespoke garden building

I recently bought a bespoke garden building from Albany Sheds. Their pre-sale service was professional and very helpful. Delivery was on time, but could have been earlier had I been ready for it.
The instalation team were efficient, polite and very cooperative, working around what was not the easiest access.
Pricing was not cheap, but very competitive and good value for money in my opinion.
I would unreservedly recommend Albany for any garden building requirements.

23 May 2022
Unprompted review
Rated 5 out of 5 stars

Quality and Service

We recently ordered a 16 x 8 size wooden garage/shed from Albany - from start to finish we have been delighted with the customer service build quality and first class installation.
A great product and exceptional value too! Thank you to all involved
Andrew ( North Yorkshire)

16 May 2022
Unprompted review
Rated 5 out of 5 stars

A pleasant and hassle free delivery.

Very pleased with the quality and condition of summerhouse recently delivered. Particularly impressed by the delivery driver who off-loaded and placed in the back garden with great care and expertise. He was very helpful too in answering one or two questions about the kit.

7 March 2022
Unprompted review
Rated 5 out of 5 stars

This is the place to buy your shed

I had heard many negative stories about buy sheds that when I needed one I researched carefully. Having decided that Albany Sheds looked reliable, they did not let me down. The whole experience was simple and reliable. Easy to order, good communication, friendly and helpful delivery people and a great product which assembled well and looks good.

1 March 2022
Unprompted review
Rated 5 out of 5 stars

Customer Service

Had some tiles blow off our recently installed shed during the storms, Albany customer service have been incredibly helpful in getting us some replacements - excellent approach, thank you so much

24 February 2022
Unprompted review
Rated 5 out of 5 stars

Major Apex

Looking forward to retirement I saved up for my last shed, a Major Apex, 10ft x 12ft, double doors. Been looking and saving for years and Albany is by far the best quality and value. It's cavernous, warm and dry even in winter. Double doors are a blessing. My only regret is I should have had more of the windows opening. If I'm allowed too ... a guy, Trefor Woodgate (Woodgate construction) made the base. Can't fault him, wonderful lad.

31 January 2022
Unprompted review

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