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Royal Albartross Reviews 292

•
TrustScore 4.5 out of 5

4.4

Shoe shop
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Review summary

Created with AI, based on recent reviews

Looking at 106 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the quality of the products, particularly the shoes, highlighting their comfort, stylish design, and excellent craftsmanship. Many people appreciate the outstanding customer service, noting helpful advice on sizing and prompt assistance with issues. However, some customers experienced issues with their orders, including delayed deliveries, incorrect items, or difficulties with tracking. A few people also expressed dissatisfaction with the sizing of some products, finding them inconsistent or smaller than expected, and a very small number of reviewers reported concerns about product durability and a lack of response from customer service regarding these issues.

What people talk about most

Product

People report positive experiences with the product, consistently praising the quality, style, and comfort of... See more

Quality

Customers had positive experiences with product quality. Many reviewers praise the superb, classy, and clean... See more

Order

Customers consistently note ambiguous experiences with order. While some reviewers found the ordering process... See more

Customer service

Users describe positive interactions with customer service, highlighting outstanding assistance and prompt... See more

Delivery service

Consumers find delivery service to be ambiguous. While some customers praise prompt and speedy shipping, with... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Took a little longer than the advertised 9-12 days. Was hard to track order. System made me download shop app that didn’t really work. I emailed but no response for several days. Finally got a respons... See more

Rated 5 out of 5 stars

I wish I can say i love the shoes! Unfortunately because of tariffs I had to refused the shoes! UPS was charging me 150% extra for tariffs! Kate from customer service was the best, she tried to get U... See more

Rated 5 out of 5 stars

The shoes are comfortable. The shoes are comfortable. Remember to treat them like the prized possessions that they are and wipe them down after every wearing, and they will take care of you out on th... See more

Rated 5 out of 5 stars

I am absolutely in love with my new golf shoes from Royal Albartross! They are simply amazing, so well made. I was thrilled with how perfectly they fit. I usually wear a 7 to 7.5, and I ordered a 7 U... See more

Company details

  1. #129 of 216 best companies in Shoe shop
  2. #45 of 50 best companies in Golf shop
  3. #71 of 91 best companies in Outdoor sports shop
  4. #95 of 152 best companies in Sportswear Shop

Written by the company

Shop the world's finest golf shoes, belts & accessories. Where technical performance meets handmade craftsmanship and design. Play with Style. Royal Albartross

Contact info

4.4

Excellent

TrustScore 4.5 out of 5

292 reviews

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Hasn’t replied to negative reviews

How this company uses Trustpilot

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Rated 5 out of 5 stars

Quality Product that is very comfortable

The quality of the shoes are exceptional. It is of high quality material and very durable. The website was easy to maneuver and see all products. I was very pleased by the turnaround time between placing order and receiving product.

19 April 2024
Unprompted review
Rated 5 out of 5 stars

These shoes fit like a glove

These shoes fit like a glove, perfect. Outstanding customer service. Great stability in a spikeless this comfortable is very difficult to find.

27 April 2024
Unprompted review
Rated 5 out of 5 stars

I love their product

I love their product, craftsmanship is superb, the only thing I would like them to improve is the return department, about a month ago, I order by mistake wrong size golf shoes, I’ve sent a couple of emails asking for information or a return label, no one responded so I really wanted the shoes so I ended up reordering a new pair before they sold out.

4 March 2024
Unprompted review
Rated 5 out of 5 stars

Beautiful

Beautiful, distinctive golf shoes. Very comfortable. I was a little hesitant re sizing as I am in 7.5 in most golf shoes. I decided to trust recommendation to go up to next size and it worked out. May not have risked it if the shoes weren't on sale.
Shipped very quickly to Canada.Will be interested in future purchases.

8 April 2024
Unprompted review
Rated 5 out of 5 stars

Purchased the Smith golf shoe

Purchased the Smith golf shoe. They look great with long or short pants. MOST importantly, they are extremely comfortable. I’m 66, so feet at that age need extra care — and the Smiths are perfect.

1 March 2024
Unprompted review
Rated 5 out of 5 stars

Quality

Quality
After a year of rounds in all kinds of conditions, shoes still look new.

27 April 2024
Unprompted review
Rated 5 out of 5 stars

Best golf shoes!

I have ordered 4 pairs of golf shoes. Each one is unique, beautiful and the most comfortable golf shoes I have ever worn! I have struggled with plantar fasciitis for a long time and these shoes are so awesome! I have people asking me on a regular basis where I got my shoes! Eagerly waiting new styles!

26 April 2024
Unprompted review

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