Albatross Tours Reviews 974

Tour director at times not helpful
Food in hotels we stayed in were terrible
Some day trips we spent to long travelling in the bus
My guaranteed tour was cancelled 6 weeks prior to the start date we not assistance to cancell pre booking I had made.
No apology received from Albatross for cancelling guarantee tour.
Lucky I was able to change to the next tour date.

Guide leader excellent & knowledgeable & catered for all our needs. Also 23 in group was enough. Driver also helpful & obliging.

The group were great. What was missing was an experience of Austrian culture - their music and dancing. One of the early accommodations was on the edge of a town with few eating places but we were to find our own meals on two nights. Fancy having to sit in your room and, as a single, on your own, eating sandwiches or bread and cheese. the major problem was that you "guide" Alex was a manager not a guide. He gave us no information at all. To guide one needs to be able to narrate - tell a story, about the lake or the town. We may have been given a fact and that's all. He wouldn't tell us what was happening before the event because "we would forget it". We would arrive somewhere and then find there was no where to buy lunch. But he did help people with travel plans so his management skills were there.

The tour was amazing. I loved being able to stay in one place for longer periods and doing day trips each day.
I did get lost twice and missed the coach, which wasn't so good. I had to find my own way back to our accommodation.
I think what upset me was our tour director didn't even realise I was missing on the first occasion. I was travelling solo and I'm quiet so I just went unnoticed.
On the second occasion I was scolded by the tour director that evening for holding up the coach.
Apart from those grievances everything was wonderful

We absolutely loved our second Albatross Tour. Sicily and the Deep South of Italy tour went beyond our expectations. We couldn't have imagined each day to get better but they did. Accommodation was excellent, we had plenty of shared group meals and the right balance of time to ourselves. Maybe we were lucky as our tour manager was the best!!! Nothing was too much trouble for Mariella! She was a local of Puglia and her insight into the area made the experiences for us as travellers so authentic. We enjoyed all of the handpicked excursions and activities and were glad we were fit! So much to see and do and many of the incredible sights were up high on clifftops overlooking the spectacular Italian coastline. Trulli cottages, cave dwellings, reaching dizzying heights on Mt Etna, visiting 'Godfather' country, olive oil tasting, eating so much sea food and seeing an assortment of ancient temples were all part of this amazing tour. We loved it and would recommend it to any travellers who wish to enjoy an authentic glimpse into the southern parts of Italy.
September was the perfect time of year to go! Weather perfect!

We had a well organised and very much enjoyable time on the Swiss Alpine Adventure tour followed by the Italian Grande tour of Italy. Reinhard was a fabulous guide. Accommodation was excellent.

Great bus and driver. Great commentary by the leader and good places to stay but too much walking and commentary by local guides.

Great holiday

Beautiful place, excellent accommodation, great food and well organised tour. Money well spent

The extended stays (3 - 4 days) in one hotel and using this as a base to see so many things which would not have been possible in the time allowed.

Accommodation was good.Visiting places like Castel Brando and staying there was a highlight.All the lake districts lake Como,Lake Garda ,Staying at Stressa.Bus driver was very accomplished and navigated through all terrains extremely at easy.
One thing that would be good to add to the tour would be a lunch at a Tuscan vineyard's

I purchased through travel managers. I had no problems other than not getting the hotel we thought and ending up in a hotel in Salerno that was noisy and very ordinary. But albatross were very good and gave the group a refund. I had so looked forward to being in minori and maiori and wandering around so very disappointing in Solerno and not pleasant on my own to walk around

Our delightful tour manager (Denisa) was very well organised, helpful and friendly, with a dry sense of humour, one that we appreciated. The pace of the tour was just about right - between free time and organised tours. Croatia was wonderful (perhaps with a few too many tourists, just like us!). A rich and, at times, tragic history. The day trip to Kotor, Montenegro - because of overcrowding - was the only segment that we felt could have been dropped. Overall, we have great memories of this trip. Thanks, Denisa.

Fabulous itinerary with excellent tour guide. The group of 28 was just a bit large for us.

The tour guide was excellent and knowledgeable and provided us with a smooth and carefully planned tour. The tour was restricted in numbers which was comfortable and allowed everyone to get to know each other well. Also, the bus driver was excellent.

Small groups, ALL inclusive (no "optionals"/ tips), 2-4 night stays, meals on transit days, different styles of accommodation (Trulli's and cave hotels on last trip) - not standard run of the mill hotels, experienced & happy staff (who also appear to like working for Albatross), free time at various locations, Australian company.

We paid premium prices upfront and were downgraded to cheaper, lower-quality accommodation without any explanation.

Meanwhile, other guests in our group were given larger and better rooms—one couple even received a three-bedroom setup. In contrast, we were placed in a single room with shared-bed accommodation.

No apology was offered, and no compensation was provided. Very disappointing experience for Australians traveling overseas paying EUROs with over inflated pricing.

Another great tour from Albatross. Nicely paced, interesting experiences, a hard-working tour manager who went above and beyond. A good bunch of fellow travellers. The Irish people are so friendly, always up for a joke and are fabulous story tellers. But be prepared for many showers over the bathtub.

Great tour guide with great knowledge. Helpful and kept us well informed of daily activities.
Great accommodation.

The hotels stayed in were great and the sites visited were wonderful. The tour director was very knowledgeable and very helpful. The local guides gave a real insight to what we were visiting.