Aldenyork Reviews 

110
TrustScore 3 out of 5

2.8

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Review summary

Created with AI, based on recent reviews

Evaluating 107 reviews, most reviewers were somewhat happy with their experience overall. Many customers appreciate the quality of certain products, finding them to be premium, durable, and well-made, often exceeding expectations in appearance and feel. Reviewers also note that some items match descriptions and photos accurately, with comfortable fits and solid construction. Delivery times are generally acceptable for many, with some orders arriving within a week to nine days, and packaging often being neat. However, a significant number of people express dissatisfaction with product quality, reporting items made of cheap materials like plastic or polyester instead of advertised leather or wool, and experiencing issues like pilling and poor stitching after minimal wear. Many customers also received incorrect sizes, with items being too large or too small, and found the sizing charts to be inaccurate. Refunds are a major point of contention, as numerous reviewers report difficulties in obtaining them, being offered partial refunds, or not receiving any refund at all even after returning items. Additionally, some customers experienced very long shipping times, with orders taking over a month to arrive from China.

What people talk about most

Product

Consumers find product quality to be ambiguous, with many reviewers expressing significant dissatisfaction.... See more

Quality

Customers consistently note ambiguous experiences with quality, with many expressing significant... See more

Order

Clients share negative opinions on order, with many reviewers expressing frustration over receiving incorrect... See more

Delivery service

Reviewers highlight ambiguous aspects of delivery service, with many experiencing long wait times, some... See more

Refund

Customers had negative experiences with refunds, with many reporting difficulties in obtaining their money... See more

Reviews shaping this summary

Rated 3 out of 5 stars

I am not satisfied with shipping. Also I was asked to pay additional fees for customer service. At first I really complimented customer service. I hope my problem is resolved soon so I can continue to... See more

Rated 1 out of 5 stars

The shoes were advertised as genuine leather, but they are not—they are made of plastic. They also do not look like the pictures shown on your website. In addition, the company gives the impression t... See more

Rated 1 out of 5 stars

Complete scam. Ordered two zip up sweaters that were laughable…incompletely sewn, cheap material, threads sticking out all over, lowest quality zippers imaginable that were on the wrong side and inope... See more

Rated 1 out of 5 stars

I ordered the Arden Cargo Sweatpants expecting something premium but what I received was disappointing. The material feels like cheap polyester, thin and shiny, nothing close to the "luxury cotton b... See more



Contact info

2.8

Average

TrustScore 3 out of 5

110 reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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2.8

All reviews

(110)

108 reviews in the last 12 months

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Rated 1 out of 5 stars

I wish I could give zero stars!!

I wish I could give zero stars!!
Alden York is a complete scam. Products posted on their website Do NOT match what you receive & then they try to gaslight you.
Do not order from them!!!

18 February 2026
Unprompted review
Rated 1 out of 5 stars

I was scammed …

The sweater I received was extremely poor quality, Barely resembled the sweater shown. I contested the payment to my credit card company mentioning the poor reviews and being scammed.
My credit card company, Chase, agreed and credited my account for 100% of the cost. Yeah!

17 March 2026
Unprompted review
Rated 5 out of 5 stars

Good looking

Good looking, high quality product at a reasonable pricè. Fast shipping. I would recommend this company. Thank you.

14 February 2026
Unprompted review
Rated 1 out of 5 stars

Alden York is a scam

Alden York is a scam. You order, item doesn’t come. Tracking doesn’t work. They won’t refund your money. ZERO stars. I only put 1 because I had to.

18 January 2026
Unprompted review
Rated 3 out of 5 stars

My Experience

I am not satisfied with shipping. Also I was asked to pay additional fees for customer service. At first I really complimented customer service. I hope my problem is resolved soon so I can continue to be satisfied with customer service.

23 February 2026
Unprompted review
Rated 1 out of 5 stars

This business is a scam

This business is a scam. They haven’t delivered shoes I bought from them 3 months down the line. Their customer service is unresponsive! Just keep off!

19 February 2026
Unprompted review
Rated 1 out of 5 stars

Absolute worst experience with any…

Absolute worst experience with any clothes store EVER!!! They are straight up crooks! Sent me shirts XL when I ordered medium they try to tell me the labeling is different for international but the shirts look like a damn dress on me I know what a medium is! They refuse to do anything to make it right!

11 February 2026
Unprompted review
Rated 3 out of 5 stars

This is a REAL company!!

I ordered two pairs of sweatpants and a pair of shoes. Overall, the quality of both items was decent, though not exceptional. The sweatpants looked great, but the outer material felt inexpensive and less soft than what I typically expect from athleisure wear (the inside lining was very soft and comfortable, which I appreciated). The shoes are visually appealing but offer VERY little traction, which was disappointing.

After placing my order, I came across several online reviews claiming customers never received their items and suggesting the company might be a scam. That was concerning. Thankfully, that was not my experience. My order did arrive; however, it took over a month to be delivered from China. I did appreciate being able to track the shipment throughout the process, which provided some reassurance.

In the end, the aesthetic is attractive, but considering the material quality and long shipping time, I’m not convinced the overall experience justifies the wait.

10 February 2026
Unprompted review
Rated 1 out of 5 stars

I would give it 0 stars if I could

I would give it 0 stars if I could. Terrible quality and way too small. Had to return at my own cost ($104). It’s been months and have NOT received my refund for 3 items. I involved the Better Business Bureau and my credit card company is now involved and they are going after the refund. BUYER BEWARE!

13 December 2025
Unprompted review
Rated 1 out of 5 stars

jacket far too small & i had to mail…

jacket far too small & i had to mail the return overseas. still haven’t received my refund. i have to pay crazy shipping cost. would never have purchased had i known. worst customer service i’ve ever received. will tell anyone to avoid alden.

1 December 2025
Unprompted review
Rated 5 out of 5 stars

A perfect fit

My order arrived on time .The fit of my order was perfect. I would highly recommend Alden .
CMA

8 January 2026
Unprompted review

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