Aldenyork Reviews 

111
TrustScore 3 out of 5

2.8

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Review summary

Created with AI, based on recent reviews

Looking at 111 reviews, most reviewers were somewhat happy with their experience overall. Many customers appreciate the product quality, finding items premium, durable, and well-made with solid stitching and comfortable fabrics. Reviewers often note products look better in person, fit well, and hold their shape. Delivery is generally straightforward, with many receiving orders within a week to nine days in neat packaging. However, some customers noted significant issues with product quality and accuracy, receiving items unlike advertised, made from cheap materials, or poorly sewn. Many also experienced incorrect sizing, often receiving items much larger or smaller than ordered due to inaccurate size charts. Additionally, a small portion was dissatisfied with the refund process, reporting difficulties in getting full refunds or facing high return shipping costs, with some deliveries being late or from unexpected origins.

What people talk about most

Product

Consumers find product quality to be ambiguous, with many reviewers expressing significant dissatisfaction.... See more

Quality

Customers consistently note ambiguous experiences with quality, with many expressing significant... See more

Order

Clients share negative opinions on order, with many reviewers expressing frustration over receiving incorrect... See more

Delivery service

Reviewers highlight ambiguous aspects of delivery service, with many experiencing long wait times, some... See more

Refund

Customers had negative experiences with refunds, with many reporting difficulties in obtaining their money... See more

Reviews shaping this summary

Rated 3 out of 5 stars

I am not satisfied with shipping. Also I was asked to pay additional fees for customer service. At first I really complimented customer service. I hope my problem is resolved soon so I can continue to... See more

Rated 2 out of 5 stars

I am SO TIRED of companies acting like they have an easy return/refund policy only for it to be the EXACT OPPOSITE. I'm starting to think that they do it to scam customers. That said, there is... See more

Rated 1 out of 5 stars

I ordered two pairs of pants that were listed on the website as cotton-blend jeans. What I received looked nothing like the photo and the tag said they were a polyester spandex blend. They look like a... See more

Rated 1 out of 5 stars

I ordered what was advertised as a 100% merino wool turtleneck, but when it arrived the tag clearly said polyester. The fabric felt cheap and synthetic, nothing like real wool. After just one wear i... See more



Contact info

2.8

Average

TrustScore 3 out of 5

111 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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2.8

All reviews

(111)

111 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

A perfect fit

My order arrived on time .The fit of my order was perfect. I would highly recommend Alden .
CMA

8 January 2026
Unprompted review
Rated 1 out of 5 stars

Don't buy anything from this website

Don't buy anything from this website
It's a company like to scam. People
I bought a sweater and they se d me the wrong size they told me that's how they label their clothes and they won't refund my money till I pay for shipping after they receive the items they will inspect then they see if they refund my money the cost of shipping more than the items scam

4 February 2026
Unprompted review
Rated 1 out of 5 stars

Do not purchase from this scam site!!!

This company is a scam. The items they sell are complete junk and look nothing like what is advertised on the website. When you initiate a return they will have you ship it to a random location in the UK where the shipping costs are more than the item. Also, you can't contest it with your credit card because they list a "return policy" on their site the credit card will not allow you to dispute the purchase.

11 December 2025
Unprompted review
Rated 4 out of 5 stars

Love the pants but.....

Love the pants but it took Sooooooo long for them to ship I forgot about them. Order months before you want or need them

16 December 2025
Unprompted review
Rated 1 out of 5 stars

I ordered two sweaters

I ordered two sweaters, size L (large). I received two sweaters 2XL (much too large for me). I requested authorization forms to return the items and exchange them for the correct size. Instead, I was offered to have two sweaters shipped to me in the requested size, but I would have to pay shipping fees. I feel this was grossly deceptive and unfair. I should not have to pay an additional fee, since it was not my fault that the wrong size items were shipped. I feel the items should be replaced and the seller should bear any costs associated with their error. I have lost over a hundred dollars for items I cannot use.

14 January 2026
Unprompted review
Rated 1 out of 5 stars

0 Stars

If I could leave 0 stars I would. I ordered 2 sweaters for my grandson for Christmas. They sent the wrong sizes. I contacted them about this and we agreed on a partial refund. Now I was stuck with 2 sweaters wrong sizes. I gave one sweater to my grandson that looked like it would fit him! He texted me today that his sweater fell apart! I contacted them today and they said sorry but there really wasn’t anything they could do about it because I accepted a partial refund! Poor business, poor quality of clothing! In my books they should shut this store!

6 January 2026
Unprompted review
Rated 1 out of 5 stars

DO NOT ORDER ANYTHING FROM THIS…

DO NOT ORDER ANYTHING FROM THIS WEBSITE. THEY HAVE ADULT SIZE PEOPLE MODELING THEIR CLOTHING, BUT THE CLOTHING YOU RECEIVE WILL ONLY FIT A SMALL CHILD. I WEAR SIZE XL BUT ORDERED 2XL TO BE SAFE. MY 12 YR OLD SON COULDN'T FIT ANYTHING. I SENT THEM 3 EMAILS TO START THE RETURN PROCESS, AND THEY NEVER RESPONDED. A TOTAL SCAM. I PLAN TO MAKE IT MY BUSINESS TO HAVE THIS BUSINESS\WEBSITE BLACKLISTED. IF YOU DON'T TAKE MY WORDS SERIOUSLY, GOOGLE THE BUSINESS NAME FOR REVIEWS AND COMPLAINTS. SOMETHING I SHOULD HAVE DONE BEFORE SPENDING ALMOST $300 ON CLOTHING AND SHOES THAT DO NOT FIT, EVEN WITH THE SIZE CHART, WHICH IS TOTALLY INACCURATE.

25 October 2025
Unprompted review
Rated 1 out of 5 stars

FRAUD COMPANY

This is the BIGGEST SCAM ever! The clothes are made with poor material and the sizes are too small no matter what size you order. The stitching is off and everything is poorly sewn. They refuse to refund anyone and you cannot get tracking details because the return address is not a business listing.

2 November 2025
Unprompted review

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