Alegree Reviews 327

TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Considering 121 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the quality of the products, particularly the pickups and guitar parts, noting their effectiveness in transforming instruments and offering excellent value. Many appreciate the wide selection available and the competitive pricing. The advice and communication from the team are also frequently highlighted as helpful and knowledgeable. However, some customers experienced issues with delivery times, with orders arriving later than expected or with unclear timelines. There were also instances where customers received incorrect items or encountered unexpected additional costs like import taxes, especially for international orders, which were not always clearly communicated beforehand. A few people also reported problems with packaging, leading to damaged goods, and some expressed dissatisfaction with customer service responses when issues arose.

What people talk about most

Product

Reviewers mention positive feedback about product quality and selection. Customers are satisfied with the... See more

Delivery service

Users describe ambiguous interactions with delivery service. Many customers praise quick dispatch and fast... See more

Quality

Customers consistently express satisfaction with the quality of products. Many reviewers highlight that parts... See more

Price

Clients share ambiguous opinions on price. Many reviewers praise the competitive and fair pricing, often... See more

Order

People report ambiguous experiences with order. Many customers praise quick shipping, good communication, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I purchased a murky horizon bridge p90, for a home built les Paul senior, fully tested and found operating correctly, then tested through a vox ac15, full bodied tone, nicely balanced, complementing... See more

Rated 5 out of 5 stars

Ordered a diverse array of gear, it arrived well packed and in great condition. Communication was clear and prompt, was able to rectify a stock discrepancy fast and had my order shipped quickly once r... See more

Rated 5 out of 5 stars

I use Alegree for all my pickup needs and would t consider anywhere else. I am impressed with all the pickups I’ve bought. The latest was an Old Timer Scorcher (hot rail, single coil sized humbucker... See more

Rated 5 out of 5 stars

Have been looking for a stratocaster pickguard WITHOUT any pre-drilled mounting holes. Seems pretty difficult to get hold of but Alegree have them in two colours (black being one, good for me!) for a... See more



Contact info

4.5

Excellent

TrustScore 4.5 out of 5

327 reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 66% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Good Company to deal with.

Only a truss rod wrench but Item as described, reasonable price, reasonable postage and prompt despatch and delivery. What more can you ask for, good Company to deal with.

11 June 2025
Rated 4 out of 5 stars

Watch the packaging...

Product description is fine, the price is very competitive. Since I bought a very cheap product I really can't complain. BUT: a plastic bag for a pickup is hardly enough. One of the base brackets was badly bent. A simple piece of carboard to wrap the product would be enough.

21 May 2025
Rated 5 out of 5 stars

Great customer service

Purchased some strings via online website… then realised I’d ordered the wrong ones!
Was able to get through on the phone no problems, guy was really helpful and rectified my mistake. Strings arrived within two days !

4 June 2025
Unprompted review
Rated 5 out of 5 stars

I purchased a murky horizon bridge p90

I purchased a murky horizon bridge p90, for a home built les Paul senior, fully tested and found operating correctly, then tested through a vox ac15, full bodied tone, nicely balanced, complementing the korina tonewood well, excellent note separation, cleans up nicely.
This is the 3rd guitar I have built with alegree pickups, would recommend, as bare knuckle pickups I have used in the past were very dark in
comparison.

16 May 2025
Rated 5 out of 5 stars

Alegree ,a great eBay experience

I have always had a great eBay experience with Alegree.i have mostly bought there pickups (which are incredible by the way) and they have always arrived on time and always well wrapped and secured.i have been dealing with Alegree for a few years now and will definitely deal with them again. A first class eBay experience 👏👍

15 May 2025
Rated 5 out of 5 stars

I use Alegree for all my pickup needs…

I use Alegree for all my pickup needs and would t consider anywhere else. I am impressed with all the pickups I’ve bought. The latest was an Old Timer Scorcher (hot rail, single coil sized humbucker); a ridiculously cheap pickup to add an extra dimension to a budget strat style guitar. But don’t be fooled by the price; this is a stunning pickup that has completely transformed a very average guitar.

Alegree’s range of products is astounding and there really is something for everyone and every guitar. Think I’ll go for one of their P90s next.

12 May 2025
Rated 2 out of 5 stars

It's been almost 3 weeks and my order…

It's been almost 3 weeks and my order did not leave the UK yet.
The cost of the shipping was as the amount of the product.

22 April 2025
Alegree logo

Reply from Alegree

This is not true. The last tracking update was a week and a half ago, stating that the product was leaving the UK. This means that it has not been in the UK since then. It will often take a couple of weeks from UK before landing in Israel.

You paid 136 ILS for a single switch, and 75 ILS for shipment from UK to Israel.

It has been almost 3 weeks though, that bit is correct.

Rated 4 out of 5 stars

issues initially, but resolved quickly

Ordered a bridge and tremolo, both unfortunately arrived with issues. Bridge was faulty, with stripped threads in one post and the tremolo was missing some attachment screws. No big deal as both were sorted out quickly, with the missing screws and a replacement bridge sent out to me within a few days.
I was actually unsure whether the issues were going to be resolved at first as he seemed slightly irritated when I contacted, but he has since explained that he is short staffed and so trying to fulfil all orders/deal with any issues etc by himself. So I think I mistook the replies for irritation, when actually it was just due to him being under a lot of pressure and trying to sort the problem out quickly, which he did.
I've come and edited my review and upped it from 3 stars to 4 after the owner contacted to explain, which is appreciated. The issues with both items is why I've still marked one star down from 5 to 4, but as mentioned previously, these problems were resolved quickly, so overall the service was good and the products I received in the end are good as well. I'll maybe be back to order some pickups at some point after all, as they get great reviews and look to be well priced.
Cheers

15 April 2025

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