I've been using Alensa for many years as they are everything I'm looking for in an online store. The lenses I buy are always in stock, their prices are the best I've found and my order arrives in less... See more
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Review summary
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Reviews shaping this summary
By far the most consistently reliable company I've ordered from. My orders are shipped almost instantaneously and reach me after 2 days at the very maximum, which is a feat that no other company has a... See more
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Great experience so far. Good prices, good delivery times. I've been purchasing contact lenses for several years. I only once had an issue with the a broken package (courier's fault) and Alensa respon... See more
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The sunglasses I had bought almost 4 months ago broke as I was wearing them. I contacted Alensa to inform them and ask if there was a warranty. They asked me to send them back in order to have them ch... See more
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Company details
About Alensa.gr
Written by the company
Δωρεάν παράδοση πάνω από 49€
Η παράδοση είναι δωρεάν για όλες τις παραγγελίες άνω των 49 ευρώ και ξεκινά από μόλις 2,49 ευρώ για άλλες παραγγελίες. Οι αριθμοί παρακολούθησης παρέχονται με όλες τις παραγγελίες και οι περισσότερες παραδίδονται σε λιγότερο από 3 εργάσιμες ημέρες.
Δωρεάν δώρα για παραγγελίες άνω των 60€
Επιλέξτε ένα συναρπαστικό δώρο με την αγορά σας άνω των 60€. Τα δώρα αλλάζουν συχνά, οπότε μείνετε συντονισμένοι.
Άμεση αποστολή
Επεξεργαζόμαστε πάνω από 200.000 παραγγελίες κάθε μήνα και είμαστε περήφανοι που σχεδόν το 98% αυτών των παραγγελιών αποστέλλονται αυθημερόν.
Πάντα χαμηλές τιμές
Δεσμευόμαστε να σας προσφέρουμε τη χαμηλότερη ανταγωνιστική τιμή στην αγορά, και αν βρείτε καλύτερη προσφορά, θα την ισοφαρίσουμε.
Νο.1 ευρωπαϊκός προμηθευτής φακών επαφής
Είμαστε υπερήφανοι που διαθέτουμε το μεγαλύτερο απόθεμα φακών επαφής και των αξεσουάρ τους στην Ευρώπη, γεγονός που μας επιτρέπει να διατηρούμε χαμηλές τιμές και τέλεια εξυπηρέτηση λόγω της άμεσης αποστολής.
Σκελετοί υψηλής ποιότητας
Διαθέτουμε γνήσια προϊόντα μόνο από όλους τους μεγάλους κατασκευαστές. Το ηλεκτρονικό μας κατάστημα προσφέρει περισσότερα από 19.000 μοντέλα γυαλιών και γυαλιών ηλίου από περισσότερες από 80 μάρκες, συμπεριλαμβανομένων των Ray-Ban, Polaroid, Crullé, Carrera, Hugo Boss, Tommy Hilfiger και Prada. Διαθέτουμε όλους τους σκελετούς στα αποθέματά μας και είμαστε έτοιμοι για άμεση αποστολή.
TOP Ποιότητα των φακών γυαλιών
Έχουμε όλους τους φακούς γυαλιών που κατασκευάζονται κατά παραγγελία για εσάς στην Ευρώπη. Για το σκοπό αυτό, συνεργαζόμαστε με κορυφαίους κατασκευαστές φακών παγκοσμίως, όπως η Zeiss, η Adrial ή η Essilor. Οι γιατροί μας τηρούν τα υψηλότερα πρότυπα στην παραγωγή και συναρμολόγηση των συνταγογραφούμενων γυαλιών.
Alensa.gr
Η γνώση και η εμπειρία που έχουμε αποκτήσει μέσα από 20 χρόνια παρουσίας στην αγορά μας έχει βοηθήσει να αναπτύξουμε έναν εκτεταμένο κατάλογο προϊόντων, μια αφοσιωμένη ομάδα εξυπηρέτησης πελατών και εκατομμύρια ικανοποιημένους πελάτες.
Η παράδοση είναι δωρεάν για όλες τις παραγγελίες άνω των 49 ευρώ και ξεκινά από μόλις 2,49 ευρώ για άλλες παραγγελίες. Οι αριθμοί παρακολούθησης παρέχονται με όλες τις παραγγελίες και οι περισσότερες παραδίδονται σε λιγότερο από 3 εργάσιμες ημέρες.
Δωρεάν δώρα για παραγγελίες άνω των 60€
Επιλέξτε ένα συναρπαστικό δώρο με την αγορά σας άνω των 60€. Τα δώρα αλλάζουν συχνά, οπότε μείνετε συντονισμένοι.
Άμεση αποστολή
Επεξεργαζόμαστε πάνω από 200.000 παραγγελίες κάθε μήνα και είμαστε περήφανοι που σχεδόν το 98% αυτών των παραγγελιών αποστέλλονται αυθημερόν.
Πάντα χαμηλές τιμές
Δεσμευόμαστε να σας προσφέρουμε τη χαμηλότερη ανταγωνιστική τιμή στην αγορά, και αν βρείτε καλύτερη προσφορά, θα την ισοφαρίσουμε.
Νο.1 ευρωπαϊκός προμηθευτής φακών επαφής
Είμαστε υπερήφανοι που διαθέτουμε το μεγαλύτερο απόθεμα φακών επαφής και των αξεσουάρ τους στην Ευρώπη, γεγονός που μας επιτρέπει να διατηρούμε χαμηλές τιμές και τέλεια εξυπηρέτηση λόγω της άμεσης αποστολής.
Σκελετοί υψηλής ποιότητας
Διαθέτουμε γνήσια προϊόντα μόνο από όλους τους μεγάλους κατασκευαστές. Το ηλεκτρονικό μας κατάστημα προσφέρει περισσότερα από 19.000 μοντέλα γυαλιών και γυαλιών ηλίου από περισσότερες από 80 μάρκες, συμπεριλαμβανομένων των Ray-Ban, Polaroid, Crullé, Carrera, Hugo Boss, Tommy Hilfiger και Prada. Διαθέτουμε όλους τους σκελετούς στα αποθέματά μας και είμαστε έτοιμοι για άμεση αποστολή.
TOP Ποιότητα των φακών γυαλιών
Έχουμε όλους τους φακούς γυαλιών που κατασκευάζονται κατά παραγγελία για εσάς στην Ευρώπη. Για το σκοπό αυτό, συνεργαζόμαστε με κορυφαίους κατασκευαστές φακών παγκοσμίως, όπως η Zeiss, η Adrial ή η Essilor. Οι γιατροί μας τηρούν τα υψηλότερα πρότυπα στην παραγωγή και συναρμολόγηση των συνταγογραφούμενων γυαλιών.
Alensa.gr
Η γνώση και η εμπειρία που έχουμε αποκτήσει μέσα από 20 χρόνια παρουσίας στην αγορά μας έχει βοηθήσει να αναπτύξουμε έναν εκτεταμένο κατάλογο προϊόντων, μια αφοσιωμένη ομάδα εξυπηρέτησης πελατών και εκατομμύρια ικανοποιημένους πελάτες.
Contact info
ΒΑΣΙΛΕΙΟΣ ΚΑΛΥΒΑΣ – EXPANDECO - Alensa.gr, Τραχειά Αργολίδας, 21052, Δήμος Άργους-Μυκηνών, Greece
- +302112342483
- info@alensa.gr
- alensa.gr
4.8
Excellent
2k reviews
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Reply from Alensa.gr
Dear Ms. Rizou,
Good morning. We would like to thank you for your feedback.
Please accept our sincere apologies for the delay in your recent orders. This is not the level of service we strive to provide, and we are taking all necessary steps to ensure it does not happen again.
Thank you for your patience and for choosing us for your optical needs.
Best regards,
Customer Service Team
Reply from Alensa.gr
Dear Ms. Pertesi,
Thank you very much for your feedback! We are glad to hear that you were satisfied with our delivery time and pricing. Your satisfaction is our priority, and we look forward to serving you again soon.
Best regards,
Customer Service Department
Reply from Alensa.gr
Dear Ms. Georgaki,
Thank you very much for your continued trust! We are delighted to hear that you are satisfied with your orders and truly appreciate your recommendation. We look forward to serving you again soon.
Best regards,
Customer Service Department
Excellent !!
20 February 2026
Reply from Alensa.gr
Dear Mr. Mastoridis,
Thank you very much for your excellent feedback! We are delighted to hear that you are completely satisfied. We look forward to serving you again soon.
Best regards,
Customer Service Department
Reply from Alensa.gr
Dear Ms. Katsouli,
Thank you very much for your kind words. We greatly appreciate your feedback and are pleased to know that our assistance was helpful.
Sincerely,
Customer Service Team
Very good products and fast delivery.
Very good products and fast delivery.
Nice and clean packeging. Well done!
24 February 2026
Reply from Alensa.gr
Good morning Alexandra,
We appreciate your feedback! Providing high-quality products and efficient delivery is our top priority. Thank you for choosing us.
Best regards,
Customer Service Team
Reply from Alensa.gr
Dear Ms. Dove,
Thank you very much for your kind feedback. We are pleased to hear that you found our service efficient, our platform user-friendly, and the delivery prompt. We remain at your full disposal for any further assistance.
Kind regards,
Customer Service Support
Customer service is amazing
I ordered the wrong contact lenses, it was my fault I didn't pay attention or didn't mark the right prescription, the Costumer service representative was very understanding and extremely polite, no problem sending it back with no cost to myself, I recommend this company with no hesitation. Thank you for everything.
20 February 2026
Reply from Alensa.gr
Good morning Jon,
Thank you so much for your kind words and for sharing your experience!
We’re so glad we could help resolve the issue quickly and make the return process stress-free for you. Our goal is always to ensure you have the best experience possible, even when mistakes happen.
We truly appreciate your recommendation and look forward to serving you again!
Best regards,
Customer Service Team
Reply from Alensa.gr
Good morning Duncan,
Thank you so much for your kind words! We’re thrilled to hear you enjoyed our service and selection. We look forward to serving you again soon!
Best regards,
Customer Service Team
Reply from Alensa.gr
Dear Mr. Papoutsis,
Thank you very much for your wonderful feedback! We’re delighted to hear that everything was perfect for you.
Best regards,
Customer Service Team
Highly recommended!
Contact lenses at fantastic prices delivered at warp speed ! If only all eshops were this professional!
21 January 2026
Reply from Alensa.gr
Dear Mr Panagiotakos,
Thank you so much for your wonderful feedback! We’re thrilled to hear that you’re happy with the contact lenses and our fast delivery. Your kind words motivate us to keep providing professional and efficient service.
Best regards,
Customer Service Team
Reply from Alensa.gr
Dear Mr Polyzogopoulos,
Thank you very much for your positive feedback! We’re delighted to hear that you had a great experience and look forward to serving you again soon.
Best regards,
Customer Service Team
coupon vouchers to submit
excellent but consider coupons for customers like.me who are frequent
19 February 2026
Reply from Alensa.gr
Dear Mrs Theocharous,
Thank you for your feedback and for being a valued customer! We’re glad to hear you’re satisfied with our service. We truly appreciate your suggestion regarding coupons for frequent customers and will take it into consideration as we plan future promotions.
Best regards,
Customer Service Team
Still dont have my package
Still dont have my package . Huge problems to communicate with the courrier
11 February 2026
Reply from Alensa.gr
Dear Ms. Manousaki,
We sincerely apologize for the inconvenience. Our company manages thousands of orders on a daily basis, and our goal is to provide you with the best possible service. As with all the courier companies we work with, we maintain internal communication on a daily basis to handle any issues that may arise.
Unfortunately, we had not received any updates from you during this period. Every review is important to us and helps us improve, but had you contacted us directly, we could have resolved the matter more quickly.
We sincerely thank you for your understanding and please rest assured that we are making every possible effort to ensure you receive your order as soon as possible.
Kind regards,
Customer Service Department
Best service ever
Best service ever! Always available for assistance! Thank you so much!
3 February 2026
Reply from Alensa.gr
Good morning Ms. Arapitsa,
Thank you so much for your kind words and for choosing us! We’re always here to help whenever you need us.
Kind regards,
Customer Service Team
Nice quick service!
29 January 2026
Reply from Alensa.gr
Dear Mr. Korakis,
Thank you very much for your kind words! We’re glad to hear you’re happy with our quick service.
We look forward to serving you again soon!
Best regards,
Customer Service Team
Reply from Alensa.gr
Hello Mr. Papafilis,
Thank you very much for your kind feedback! We’re glad that your order was easy and the delivery quick.
Best regards,
Customer Service Team
Excellent and professional service
28 January 2026
Reply from Alensa.gr
Dear Mr. Konstantinidis,
Thank you for your feedback. We are delighted to hear that you received excellent and professional service. We look forward to serving you again.
Kind regards,
Customer Service Team
Wide range of products and fair prices!
Quality and fairest pricing!
Works for me very well!
19 March 2025
Reply from Alensa.gr
Dear Sotiria,
Thank you for your feedback! We are glad to know that our quality and pricing meet your expectations.
We remain at your disposal.
Kind regards,
Customer Service Team
Reply from Alensa.gr
Dear Ms Manolopoulou,
Thank you so much for your kind words!
We’re delighted to hear that you love Alensa.
Your support means a lot to us and motivates our team to keep providing the best service possible.
Best regards,
Customer Service Team
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