I was in a huge rush trying to get contact lenses ahead of a big trip, I ordered them at 2pm on Wednesday and opted for the express delivery and got them by 2pm Thursday - this was such a huge rel... See more
Company replied
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Review summary
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Following Fastway's shutdown and a phone call to Alensa, the team promptly sent me a new order of lenses as my original order was in transit back to them. I urgently needed the lenses and I received... See more
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Always fast and reliable. I switched having had a dreadful experience with my long-term provider and I’m so glad that bad experience drove me to find Alensa. I got a free hat when I ordered this time... See more
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I didn't receive an order from 1st December by Christmas, and whilst the issue was with the delivery company, the customer service in Alensa were excellent. They ensured a replacememt order was sent o... See more
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Company details
About Alensa.ie
Written by the company
Free Delivery over 59€
Delivery is free for all orders over 59€ and starts at just 4€ for other orders. Tracking numbers are provided with all orders, and most are delivered in less than 3 business days.
Free Gifts over €80
Choose an exciting gift with your purchase over €80. Gifts are changing often, so stay tuned.
Prompt Dispatch
We process over 200.000 orders each month, and we’re proud to dispatch nearly 98% of these orders the same day.
Always Low Prices
We are committed to offering you the lowest competitive price on the market, and if you find a better offer, we’ll match it.
No.1 European Contact lenses supplier
We are proud to have the Largest stock of contact lenses and their accessories in Europe, which allows us to maintain low prices and perfect service because of the immediate dispatch.
High Quality Frames
We stock original products only from all the major manufacturers. Our online shop offers more than 19,000 models of glasses and sunglasses from more than 80 brand names, including Ray-Ban, Polaroid, Crullé, Carrera, Hugo Boss, Tommy Hilfiger and Prada. We have all frames in our stocks and ready for immediate dispatch.
TOP Quality of Spectacle Lenses
We have all spectacle lenses custom-made for you in Europe. To do so, we work with world-leading lens manufacturers like Zeiss, Adrial or Essilor. Our doctors keep the highest standards in the production and assembly of prescription glasses.
Alensa.ie
The knowledge and experience we have gained from 20 years on the market has helped us develop an extensive catalogue of products, a dedicated customer service team, and milions of satisfied customers.
Delivery is free for all orders over 59€ and starts at just 4€ for other orders. Tracking numbers are provided with all orders, and most are delivered in less than 3 business days.
Free Gifts over €80
Choose an exciting gift with your purchase over €80. Gifts are changing often, so stay tuned.
Prompt Dispatch
We process over 200.000 orders each month, and we’re proud to dispatch nearly 98% of these orders the same day.
Always Low Prices
We are committed to offering you the lowest competitive price on the market, and if you find a better offer, we’ll match it.
No.1 European Contact lenses supplier
We are proud to have the Largest stock of contact lenses and their accessories in Europe, which allows us to maintain low prices and perfect service because of the immediate dispatch.
High Quality Frames
We stock original products only from all the major manufacturers. Our online shop offers more than 19,000 models of glasses and sunglasses from more than 80 brand names, including Ray-Ban, Polaroid, Crullé, Carrera, Hugo Boss, Tommy Hilfiger and Prada. We have all frames in our stocks and ready for immediate dispatch.
TOP Quality of Spectacle Lenses
We have all spectacle lenses custom-made for you in Europe. To do so, we work with world-leading lens manufacturers like Zeiss, Adrial or Essilor. Our doctors keep the highest standards in the production and assembly of prescription glasses.
Alensa.ie
The knowledge and experience we have gained from 20 years on the market has helped us develop an extensive catalogue of products, a dedicated customer service team, and milions of satisfied customers.
Contact info
Dublin, Ireland
- +353818665717
- info@alensa.ie
- alensa.ie
4.6
Excellent
1k reviews
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Reply from Alensa.ie
Hi Fikat,
Efficiency and reliable delivery times are something we genuinely care about here — so thank you for noticing and for sharing this! Really glad it all came together well.
We'd love to welcome you back soon.
Best regards,
Aoife
Alensa Customer Care Team
Reply from Alensa.ie
Dear customer,
Thank you! Quick service and fast delivery is exactly what we aim for with every Alensa order, and it's great to hear it worked out that way.
We hope to see you again soon.
Best regards,
Aoife
Alensa Customer Care Team
AVOID THIS SHOP
AVOID THIS SHOP! Terrible customer service, and massive delays. They promised to honor my custom request if I returned my glasses, only to go back on their word later. They claim they can't do anything beyond the basic prescription now—a total lack of logic and professional integrity. Save your money and go elsewhere.
12 February 2026
Unprompted review
Reply from Alensa.ie
Hi Pawel, thank you for bringing this to our attention. We're truly sorry to hear about the experience you had with your glasses order — we understand how disappointing it must be when a commitment does not go as expected. We take feedback like this very seriously and would like to review what happened. Please contact us at info@alensa.ie so we can look into your case and find the best way forward. Kind regards, Your Alensa Team
Was a regular costumer I absolutely…
Was a regular costumer I absolutely love this online store. Many options, competitive prices, very fast delivery for cork under 4 days. Will always keep purchasing from them.
11 March 2026
Reply from Alensa.ie
Thanks so much, Giulliana! We're delighted to hear that your orders are arriving in Cork so quickly, and that our prices and product selection continue to hit the mark. We really appreciate your loyalty and look forward to seeing you back on Alensa soon! Kind regards, Your Alensa Team
First started ordering contacts and…
First started ordering contacts and they’ve always delivered on time and never had issues with the quality of care, the product it self etc. I have also purchased prescription glasses as I needed an emergency pair it’s over a year now and that pair is my staple. Lense needs replacing (through my own fault) but the frame is in good shape.
11 December 2025
Reply from Alensa.ie
Hi Kimberley, we really appreciate your kind words! It's great to hear your prescription glasses have held up so well over the past year — that's exactly what we aim for. Thank you for trusting us with your eye care needs — we look forward to seeing you again! Kind regards, Your Alensa Team
I have to say that this company is…
I have to say that this company is excellent. They have corrected anything I’ve ever complained about nearly instantly, they are driven for customer satisfaction. They deserve top marks please keep up the great work.
14 March 2026
Unprompted review
Reply from Alensa.ie
We appreciate your wonderful feedback! Knowing that our team has consistently resolved any issues quickly means a great deal to us. Customer satisfaction is truly at the heart of everything we do, and we'll certainly keep up the great work — thank you for the encouragement! Kind regards, Your Alensa Team
Excellent service as usual.Would highly…
Excellent service as usual.Would highly recommend.Thank you.
27 February 2026
Reply from Alensa.ie
We're so glad to hear from you again, Lucy! Consistent, excellent service is what we strive for every time, so it's wonderful to know we're delivering on that. Your recommendation means the world to us — we look forward to your next order! Kind regards, Your Alensa Team
Excellent service I recommend.
20 February 2026
Reply from Alensa.ie
We really appreciate your kind words, Louise, and thank you for the recommendation! It's great to know you're happy with our service — we look forward to serving you again very soon. Kind regards, Your Alensa Team
Reply from Alensa.ie
Thanks so much, Marie! We're delighted to hear your order arrived without any delay — fast, reliable delivery is something we work hard on with every single order. We look forward to your next visit! Kind regards, Your Alensa Team
Amazing quality and prices.
9 December 2025
Reply from Alensa.ie
Thank you for the kind words! We're thrilled you're happy with both the quality and the pricing — offering excellent value on top eye care products is what drives us every day. We look forward to your next order! Kind regards, Your Alensa Team
usually great but on this occasion my…
usually great but on this occasion my parcel has never showed up. It has been marked as out for delivery the last 6 days with no sign of it anywhere and cannot be located
*edit* After speaking with An Post it was misplaced by one of their drivers and was found a few days later in their depot so recieved it eventually. Alensa were great in helping me with this offering a refund or replacement but thankfully it arrived anyway. Products great as always!
19 February 2026
Reply from Alensa.ie
Dear Niamh,
we are sorry to hear that and we do apologize deeply for the inconveniences caused. We have checked the delivery details and we see there was a delivery attempted on 26.02, and another attempt to deliver will be done today.
We are going to contact you via an email to further assess the issue and have it sorted out to your satisfaction.
I would have giving them 5 stars if the…
I would have giving them 5 stars if the price was little smaller they’re more expensive than other site but they beat them with the delivery time! They’re the best I got my lenses two days later so thank you v much
25 February 2026
Reply from Alensa.ie
Thank you so much for your feedback, Mira, and we're really glad your lenses arrived in just two days! We hear you on pricing — we work hard to offer the best possible value alongside our fast delivery, and your feedback helps us keep improving. We hope to see you back soon!
Kind regards, Your Alensa Team
Reply from Alensa.ie
So glad to hear it, Milan! Perfect orders every time — that's exactly what we aim for. We look forward to having you back on Alensa. Kind regards, Your Alensa Team
Reply from Alensa.ie
Thank you, Nancy! We’re delighted your delivery was fast and smooth — that’s the experience we always strive for. Hope to see you back soon! Kind regards, Your Alensa Team
Reply from Alensa.ie
What a lovely note, DM — next day delivery, excellent again says it all! We’re delighted to have you as a returning customer. See you next time! Kind regards, Your Alensa Team
150%
Reliable.speedy.quality product.Have been using Alensa for many years and promoted same to friends.
20 February 2026
Reply from Alensa.ie
Thank you so much, Mary! Reliable, speedy, and recommended to friends — that means the world to us. We’re proud to be your go-to for contact lenses. See you again soon! Kind regards, Your Alensa Team
Quick delivery and super prices
Quick delivery and super prices. It would be helpful if you have a category for contact lenses with less pfas.
20 February 2026
Reply from Alensa.ie
We appreciate the kind words, Angie! Great to hear the delivery was quick and the pricing hit the mark. Your suggestion about a contact lens category filter is noted — great feedback! Kind regards, Your Alensa Team
Great products and fast delivery.
Great products and always a good stock of products available. Fast delivery. Have ordered previously and will continue to order with Alensa.
16 February 2026
Unprompted review
Reply from Alensa.ie
Thank you, Georgina! It’s wonderful to hear you keep coming back — great stock and fast delivery is what we work hard to deliver every time. We look forward to your next order! Kind regards, Your Alensa Team
Reply from Alensa.ie
Always a pleasure, Samira! Fast delivery and hassle-free ordering — exactly what we aim for every time. We look forward to your next visit! Kind regards, Your Alensa Team
Easy to order with repeat orders
Easy to order with repeat orders. Always Quick to deliver.
4 February 2026
Reply from Alensa.ie
Hello,
Thank you for the positive review.
We are happy to hear that you found the ordering process to be easy and that you appreciated our quick delivery. We look forward to your next order!
Kind regards,
Alensa Customer Service Team
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