While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 3 out of 5 stars

THE WIGS WERE WORTH THE PRICE JUST DON'T LIKE THE CHOCOLATE BROWN COLOR THAT IS SUPPOSED TO BE NATURAL COLOR OF THE HAIR. WEIRD CHOCOLATE BROWN COLOR THAT I WILL BE DYEING JET BLACK. THE HAIR STRUCT... See more

Rated 5 out of 5 stars

The communication was great. The quality hairs are perfect! Shipping was on time. The follow up on how satisfied I was with the unit. Helpful with assisting with returns! Loved The many videos... See more

Rated 5 out of 5 stars

I was skeptical at first then I saw someone posted that they were purchasing another wig so I took the chance and was not disappointed. The hair is nice and free of any bad odor. Now I’m planning to g... See more

Rated 3 out of 5 stars

I'm missing important event because I didn't relieve my order. And in a low income family and can't afford to just up and buy more hair. I have another inportant event coming up and I really needed th... See more

Company details

  1. Health and beauty shop

Written by the company

Alibonnie, the popular human hair original brand from China, developed into an international fashion online shopping website with the concept of “Excited price, trusted quality” and popular with global beauty-conscious women. Alibonnie sexy wavy hair, elegant straight hair, wild curly hair, every style may let you can not stop shopping. However, daunting price of the hair make you stalled again and again. Now Alibonnie hair have become the smart choice for thousands of women with its affordable price, sophisticated technology, exquisite workmanship. Alibonnie win customers’continuous praise and trust for best quality and service, which let you go shopping as you want. Alibonnie.com always keep practical & fashionable attitude , to create the perfect various humanity style.


Contact info

3.8

Great

TrustScore 4 out of 5

131 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Customer Service

I had an issue with my first wig shedding after being colored and I contacted them. They responded back the same day, gave me a coupon code to try another wig. This time I requested a colored wig and was sent a picture before it was shipped to make sure I liked the color. The customer service is great. They want to make things right.

31 August 2023
Rated 1 out of 5 stars

Awful wig!

Awful wig!
Your unit has a brassy color which is ugly, it did not have a security band, it was not strawberry blonde...therefore, I want a 100% refund immediately.

23 August 2023
Rated 5 out of 5 stars

Good company!

My wig was shipped very quickly and they come in such good quality. The owner is also communicates very well if there’s any issues

29 July 2023
Rated 5 out of 5 stars

Very very satisfied

I was skeptical at first but I received confirmation that my order was confirmed plus I was able to check the delivery of my unit!!!!

26 July 2023
Rated 2 out of 5 stars

For 200% density, it is thin!

For 200% density, the hair is thin. The lace is not as great and does not melt down as well as it looks in the pictures. Mine also sheds and I didn’t bleach the knots or add any products to the hair. The hair is soft and the colour is beautiful but honestly for the price, I am disappointed. Definitely better construction out there.

29 June 2023
Rated 1 out of 5 stars

I will never order from your company…

I will never order from your company again. You sent me the wrong wig and I emailed you people several times. I’m gonna tell everyone not to order from your company. You people are bad business and the wig u sent me is so awful.

25 June 2023
Rated 1 out of 5 stars

Alibonnie Bad 360 Lace Wigs 7/11/23

Guys, believe me once I have exposed a company for bad business, it is because they did not respond and treat me like a customer wants to be treated once they spent their money. My fiancé ordered me a 360-lace wig back in February of this year for me since I wanted to go back to wearing wigs. I have not worn one in over four years. The first wig was pretty. I had my stylist to install it and it turned out nice. After, two months the wig started knotting and the shedding was extreme!! I would wrap it every night and still it would knot and shed badly. So, I just thought this was my first time wearing one in a while so, I would give it another chance at this company and by another one. So, I ordered the second on in early May and the install again, was good with my stylist, but again around the beginning of July the shedding and knotting started, and it was downhill from their where the wig started to look worn and thin. I would always take good care of the wig by wrapping every night and washing when needed. I would always use a wide tooth comb or brush and still it was horrible. I contacted the company for some input and compensation since I had paid over $300 for each one, I got one initial email stating did I wear the wig? I responded, " this was the only way I would know if it shed and knot" I have not received any other responses from them since so, now I have to report how bad the products are and how bad this company treats their customers. It seems as though they will not do what is right if their wigs fail. I hope everyone pay close attention to what you buy because you might like it the first time, but make sure you pay money to a company that values what you pay and the product they are providing. But also they value all of their customers. I would not support a company that do not value all. This is why we write these reviews.

P. S. The picture shows how much shedding in one combing. Ridiculous

Denita

8 July 2023
Unprompted review
Rated 5 out of 5 stars

The communication was great

The communication was great. The quality hairs are perfect! Shipping was on time. The follow up on how satisfied I was with the unit. Helpful with assisting with returns!

Loved The many videos posted to assist in installing the unit. The price was affordable’
I found my new toy store ! Five star is a must

28 June 2023

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look