Excellent Service...Amy was very helpful. The item I ordered was not readily available, but an alternative item was suggested and sent promptly. Thank you...
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My partner had been knocked off his motorcycle and was struggling at home to sleep etc with his injuries This happened prior to the Easter weekend. Spoke to Colin and explained and he agreed to open... See more
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Was looking for a hoist for temporary hire for my severely disabled brother who was visiting Blackpool for a short break. Really struggled to find a company in the Blackpool area but came upon Aline... See more
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The order process was simple. The delivery took a little longer than expected. The delivery company stated that they could not deliver and left it at the local post office. No problem really but I... See more
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Company details
- #33 of 36 best companies in Disability equipment supplier
- #8 of 8 best companies in Disability Services & Support Organisation
- #4 of 4 best companies in Lift Service
- #66 of 71 best companies in Mobility equipment supplier
- #21 of 27 best companies in Repair Service
- #2 of 2 best companies in Wheelchair rental service
Written by the company
Aline Mobility’ covers the North West of England, and Nationally through our Website. Large Showroom and office at - 62 Victoria Rd, Widnes, Cheshire, WA8 7RA with an extensive range and 5 useable demo lifts including a Vertical –through floor lift demonstration model. We have numerous council contracts, and are Council Approved suppliers and Installers. We are also NHS Approved and are an ‘Approved NHS Prescription Provider’. We have our showroom in Widnes to view our extensive range, we can carry out Free home demonstrations or delivery of our products for those who cannot visit our showrooms also. As well as providing the mobility products, we have teams of engineers to provide 24 hr emergency back-up for our stairlift, vertical/platform lifts and hoist products. We also offer call-outs to mobility products during normal working hours. We have a fully stocked and equipped workshop for all mobility repairs, servicing and reconditioning, so you are rest assured that if you buy any product from 'Aline Mobility' we are here with back up. Advice always available from our friendly experienced team. Services ‘Aline Mobility’ is a well established and highly reputed Mobility/Disability Company covering the North West of England, and nationally through our website orders. ‘Aline Mobility’ offers a full range of services to private customers as well as Council, NHS Organisations, Schools and Hospitals, Charities including Hospices, and Commercial Clients and other Disability/Mobility Organisations. Over 25 year trading history - Established 1999. We offer Sales, Service, Installation, Hire, Repairs, of all Mobility and Disability products* including Disabled Lifting Equipment: Stairlifts, Ceiling hoists, Mobile hoists, DDA Access lifts, Platform and Vertical - through floor - Lifts, as well as the full range and stocking of mobility/disability living aids, walking aids, mobility scooters, wheelchairs, incontinence products, parts and accessories to name but a few. *Installation of stairlifts can be carried out 24 - 48 hours if required Urgently* * Please note: Not all products can be hired due to hygiene reasons – please contact us to check if we hire the equipment required. Free Home Demonstrations, and Free Surveys Available throughout the North West. Highly regarded and recommended due to our High Quality and High Service Standards.
Contact info
62 Victoria Rd , WA8 &RA, Widnes, United Kingdom
- 0151 423 3738
- sales@alinemobility.co.uk office@alinemobility.co.uk
- alinemobility.co.uk
4.4
Excellent
49 reviews
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Hasn’t replied to negative reviews
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Excellent service 5*****
Excellent service
I ordered a Transit Wheelchair for my father and it arrived a few days later. Company kept me updated all the way. The product is excellent quality and the price was amazing. Very happy with my purchase and I would highly recommend Aline Mobility
5*****
21 November 2025
Unprompted review
Delivery on time and product quality is…
Delivery on time and product quality is satisfactory.
24 September 2025
Reply from Alinemobility
Hello Amina and thankyou so much for taking time to leave a lovely review for us. Really appreciated. Have a lovely day
Laces arrived quickly and work as…
Laces arrived quickly and work as intended, makes a pair of favourite shoes slip-on while still looking good
4 July 2025
Reply from Alinemobility
Hello Richard and thanks for taking time to leave a lovely review. Much appreciated and glad you got your item super quick. All the best, Heather
Reply from Alinemobility
Thanks so much for taking time to leave a super review. REally appreciated
Fast delivery excellent service
Really quick delivery and also direct delivery to my mother's care home, which is 350 miles from me. We are both happy !
9 April 2025
Reply from Alinemobility
Fantastic that everything went well with your order and delivery, thanks for taking time to leave a lovely review.
PRODUCT DELIVERED OK AND ON TIME
22 March 2025
Reply from Alinemobility
thankyou for your kind review, glad all went super for your order and delivery, thanks, Heather
Frustrating notifications and delays in dispatch
Ordering was easy, received a confirmation email, then a dispatch one. Having confidently told my mother her item would be arriving shortly, I received another email telling me the item was out of stock and unlikely to be dispatched for another 2 weeks…. If the dispatch notification has been sent, I thought I could assume it was on its way! I suppose I should be glad they bothered to inform me and I didn’t have to chase, but I’m feeling very frustrated as the item was available through other sellers and a short delivery time was a selling point
19 March 2025
Charged me full delivery cost and…
Charged me full delivery cost and didn’t send me the pen. I feel they should have text me to advise the situation and I would have cancelled order and bought elseware.
12 March 2025
Delivery was quick
Delivery was quick, I had emails to keep me updated as it was Iver the Christmas period I ordered the Crutches. The delivery driver was amazing and helped me set them up.
Definitely recommend this company.
3 January 2025
Your delivery time was super quick and…
Your delivery time was super quick and feels a lot safer than my current one.
17 December 2024
Reply from Alinemobility
Hello Eileen, thanks for taking time to leave us a review. Really appreciated. All the best. Aline Mobility
Slow despatch,otherwise ok.
18 September 2024
Temporary hoist hire…
Was looking for a hoist for temporary hire for my severely disabled brother who was visiting Blackpool for a short break. Really struggled to find a company in the Blackpool area but came upon Aline mobility online.
I called and explained my predicament and the service I received from the very first phone call was second to none. The lady I spoke with Karen couldn’t have been more helpful and all correspondence was timely and professional. They even delivered all the way to Blackpool. The equipment was perfect for my brothers needs and the price was reasonable. Can’t praise this company enough thank you for helping to make his stay seamless.
4 September 2024
Unprompted review
Reply from Alinemobility
Hello Mrs Seaman, and thankyou so much for taking your time and sharing a review. We appreciate your kind comments, and are glad that we could help, I'll pass your kind comments to Karen. Take care, from Heather and all the Aline Team.
Excellent customer service
Excellent customer service. I ordered the incorrect item and received an immediate refund. The new item was delivered the next day. I am very impressed. Thank you!
3 September 2024
Reply from Alinemobility
Hi Jenny, thanks for sharing your review with everyone, appreciate you doing this and great news that you had a great experience form us. Thanks for your kind words
Reply from Alinemobility
Thanks for taking time to share your review, were glad you had a super experience. Thank-you
Reply from Alinemobility
Thank-you for your review, really appreciate you taking your time to do this for us and other customers
Decent Product
The order process was simple. The delivery took a little longer than expected.
The delivery company stated that they could not deliver and left it at the local post office.
No problem really but I had left instructions to leave with neighbour and this was not attempted.
Item seems perfectly suited for it's intended use.
9 August 2024
Reply from Alinemobility
Hello and thankyou for your kind review, we really appreciate you taking your time to share your experience. Apologies that the delivery company didnt leave with your neighbour on that occasion, I will look into this. Thankyou
Seatbelt Reacher - Does what it says on the tin. Not particularly comfortable
I ordered a seat belt reacher from Alinemobility . Unfortunately it was out of stock at the time but I was informed of this and assured it would not be long before it was back in stock. The item was very reasonably priced. But the delivery charge was more than the product and this is why there are four rather than five stars, I appreciate that packaging & delivery has a cost but when it more than doubles the price it’s a bitter pill to swallow. The product performs well but I’ve not quite got to grips with how to beat position it so that it stays in the place it is easiest to grab while also not being really in the way/uncomfortable during seatbelt wear while driving. I am happy with the quality of product which is robust, and the service I received was great so I would buy here again.
18 May 2024
Reply from Alinemobility
Thankyou for taking your time to leave your review, and we have taken all on board that you have mentioned. Yes unfortunately with postage the costs have gone up over the years, with insurance cover for this also, but we do strive to keep the postage costs to a minimum as much as possible. Any further queries then please don't heistate to contact us as we shall be more than happy to help.
Reply from Alinemobility
Thankyou for your 5 star review, really appreciate you taking your time to do this.
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