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Alivemoment Reviews 

5,707
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Evaluating 5,311 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the product for its ability to bring old memories to life, highlighting the high quality of restored and colored photos. Many consumers appreciate the intuitive dashboard and the ease of navigation, making the user experience very positive and efficient. The rendering speed and output quality are consistently mentioned as amazing, with people finding the results incredible for enhancing old photographs. However, some people were dissatisfied with issues related to payment and subscriptions, reporting unexpected charges and difficulties canceling their accounts. There were also occasional concerns about the product's accuracy, with some converted images or facial features appearing unrealistic or not matching the original subject.

What people talk about most

Product

Reviewers mention positive feedback about the product, praising its ability to bring photo memories to life... See more

User experience

Customers consistently note positive experiences with the user experience, often describing it as simple,... See more

Quality

Customers had positive experiences with quality, with many reviewers praising the amazing output quality and... See more

Payment

People report negative experiences with payment, citing incorrect charges and difficulty managing... See more

Subscription

Clients share negative opinions on subscription, with many reporting unexpected charges and difficulty... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Long ago and far far away moment of lost time brought back to life! Must admit.. I'm impressed. I can see myself resurrecting times, places, events, and people, that are mostly faint memories any... See more

Company replied

Rated 4 out of 5 stars

I very much enjoyed using this app. Only gave it four stars because every so often the image that was converted into a video it was unrealistic.

Company replied

Rated 4 out of 5 stars

Taking such a cold and impersonal tintype of my great grandmother & 2nd great (which was standard procedure at the time!) and warm it up with a sweet kiss.

Company replied

Rated 5 out of 5 stars

Honestly, AliveMoment has one of the cleanest layouts I've seen recently. Signed up using my Gmail in just a few seconds and explored the entire dashboard. I really liked how they have categorized eve... See more

Company replied


Company details

  1. Photography Service
  2. Art Handcraft

Written by the company

Turning your cherished photos into living stories! 🌞


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

6k reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 99% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.3

All reviews

(5,707)

5,657 reviews in the last 12 months

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Rated 5 out of 5 stars

Best app I’ve tried thus far…

Best app I’ve tried thus far when it comes to bringing old photos back to life. Very impressed.

21 June 2026
Unprompted review
Alivemoment logo

Reply from Alivemoment

Hey Payton,

Thanks for sharing your experience with us.

Best wishes,
Amelie

Rated 5 out of 5 stars

I was wondering what this is all about

I was wondering what this is all about, but when I went through the pictures and videos, it makes me feel alive again, life is beautiful. Truly there are moments in life. I love this.

20 June 2026
Unprompted review
Alivemoment logo

Reply from Alivemoment

Hey Grace,

Thanks for sharing your experience with us.

Best wishes,
Amelie

Rated 5 out of 5 stars

Good

Good, easy to use ,one of the best ai photos and videos generation

20 June 2026
Unprompted review
Alivemoment logo

Reply from Alivemoment

Hey Celzuk,

Thanks for sharing your experience with us.

Best wishes,
Amelie

Rated 4 out of 5 stars

An amazing app

An amazing app. The picture restore worked perfectly. The movement video is a little off but still very cool

20 June 2026
Unprompted review
Alivemoment logo

Reply from Alivemoment

Hey Lydia,

Thanks for sharing your experience with us.

Best wishes,
Amelie

Rated 5 out of 5 stars

When they get it right...

When they get it right, it's amazing! I would say 8/10 times they just nail it. wow!

20 June 2026
Unprompted review
Alivemoment logo

Reply from Alivemoment

Hey Steve,

Thanks for sharing your experience with us.

Best wishes,
Amelie

Rated 3 out of 5 stars

Some photos turn out well some do not

Some photos turn out well some do not. Choose your photo carefully!

20 June 2026
Unprompted review
Alivemoment logo

Reply from Alivemoment

Hello Peggy,

Thank you for your feedback. We’re glad to hear that some of your photos turned out well, and we appreciate your honest comments about the results.

Photo quality, lighting, and image clarity can all affect the final outcome, and we continue working to improve consistency across different types of images. Thank you for sharing your experience with us.

Kind regards,
Amelie

Rated 4 out of 5 stars

I wish this one had a bit more movement…

I wish this one had a bit more movement for the 10 seconds I chose. It's maybe my 6th photo so far. Enjoying the site!

20 June 2026
Unprompted review
Alivemoment logo

Reply from Alivemoment

Hey Ash,

Thanks for sharing your experience with us.

Best wishes,
Amelie

Rated 5 out of 5 stars

great tool

great tool, i liked it!

18 June 2026
Unprompted review
Alivemoment logo

Reply from Alivemoment

Hey Johanne,

Thank you for your kind feedback – much appreciated!

Best wishes,
Amelie

Rated 5 out of 5 stars

Our 1920s retro photo came out great

Our 1920s retro photo came out great! We’re going to make one for every decade now! So much fun using Alive Moment!

18 June 2026
Unprompted review
Alivemoment logo

Reply from Alivemoment

Hey Michael,

Thank you for your kind feedback – much appreciated!

Best wishes,
Amelie

Rated 5 out of 5 stars

We had a once in a longshot picture…

We had a once in a longshot picture with the grand kids and one of the faces had the eyes closed and not smiling. One kid out of place. After using Alivemoment - the picture was saved. All kids with beautiful smiles for our special day. Thank you.

17 June 2026
Unprompted review
Alivemoment logo

Reply from Alivemoment

Hey Brett,

Thank you for your kind feedback – much appreciated!

Best wishes,
Amelie

Rated 5 out of 5 stars

Amazing!

Amazing!! Love it!

17 June 2026
Unprompted review
Alivemoment logo

Reply from Alivemoment

Hey Tarra,

Thank you for your kind feedback – much appreciated!

Best wishes,
Amelie

Rated 1 out of 5 stars

What DIDN'T go wrong

What DIDN'T go wrong? These criminals should be in jail. I bought a subscription, created a moving picture, CANNOT SHARE IT the share button doesn't work, and I had to work for 20 minutes to cancel my subscription.
You cannot contact them except by email. there is no chat for assistance. These guys straight up suck DO NOT USE THEM.

17 June 2026
Unprompted review
Alivemoment logo

Reply from Alivemoment

Hello Charmie,

We’re very sorry to hear about your experience and understand your frustration. This is not the experience we want for our users.

We regret the issues you encountered with sharing, cancellation, and support accessibility. We would like to review your case and better understand what happened.

Please contact us via https://alivemoment.com/contact with your account details so we can assist you further.

Kind regards,
Amelie

Rated 5 out of 5 stars

Love

This brought joyful tears to my eyes. I literally feel him near.

17 June 2026
Unprompted review
Alivemoment logo

Reply from Alivemoment

Hey Ray,

Thank you for your kind feedback – much appreciated!

Best wishes,
Amelie

Rated 5 out of 5 stars

A lot better than I expected

A lot better than I expected. I'll be using it a lot.

17 June 2026
Unprompted review
Alivemoment logo

Reply from Alivemoment

Hey Jinny,

Thank you for your kind feedback – much appreciated!

Best wishes,
Amelie

Rated 4 out of 5 stars

Excellent first attempt at making an…

Excellent first attempt at making an old photo come back to life

17 June 2026
Unprompted review
Alivemoment logo

Reply from Alivemoment

Hey Joseph,

Thank you for your honest feedback—it really helps us improve. 😊

Kind regards,
Amelie

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