AllBatteries Reviews 

2,137
TrustScore 3 out of 5

3.0

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 52 reviews, most reviewers were somewhat happy with their experience overall. Many customers appreciate finding specific or rare batteries, noting that products often work well and meet expectations. People frequently report positive experiences with prompt delivery, with some orders arriving quickly and efficiently, and the ordering process is often described as easy and straightforward. However, a significant number of people were dissatisfied with the company's contact methods, reporting that phone calls go unanswered and emails receive no response. Some customers experienced very slow delivery times, with items often coming from France, contrary to initial expectations. There are also instances of receiving incorrect, defective, or outdated products, leading to issues like batteries not fitting or failing to charge.

What people talk about most

Product

People report ambiguous experiences with product, with some customers expressing satisfaction with their... See more

Delivery service

Customers consistently note ambiguous experiences with delivery service, with some reporting fast and... See more

Order

Users describe ambiguous interactions with order, with some customers reporting positive experiences where... See more

Quality

Customers had ambiguous experiences with quality, with some reviewers expressing satisfaction with the... See more

Customer communications

Reviewers highlight negative aspects of contact, with many expressing frustration over the lack of response... See more

Reviews shaping this summary

Rated 3 out of 5 stars

overall good experience although as an amateur buying batteries I though I was buying a battery with a negative two prong attachment. I did not think the batteries came in many different configuratio... See more

Company replied

Rated 4 out of 5 stars

Good product at a competitive price. Only drawback was advice of delay due to stock only available from abroad but this was countered by an accelerated delivery which met my timescale.

Company replied

Rated 4 out of 5 stars

Competitive price and the battery is working perfectly. Yes delivery was initially indicated within 8 working days then after a few days updated to 10-15 working days because the battery was coming fr... See more

Company replied

Rated 4 out of 5 stars

Took a little while over the Christmas period but to be expected, batteries arrived , all good and working well.

Company replied


Company details


Contact info

3.0

Average

TrustScore 3 out of 5

2k reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 92% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.0

All reviews

(2,137)

53 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Battery is a perfect replacement for…

Battery is a perfect replacement for the Panasonic original - very well constructed and charged correctly. For a modest sum I have given a new lease of life to a trusted drill which no longer ran for more than a few minutes with the original batteries.

24 January 2024
Unprompted review
AllBatteries logo

Reply from AllBatteries

Dear customer,

Thank you for your feedback,
We're glad that you're satisfied with our services,
The AllBatteries Team

Rated 5 out of 5 stars

Easy to order

Easy to order - took a couple of weeks to arrive but timescale was worth it for the great price

3 January 2024
Unprompted review
AllBatteries logo

Reply from AllBatteries

Dear customer,
Thank you very much for your kind words
We're glad that you're satisfied with our services
Kind regards,
The AllBatteries Team

Rated 1 out of 5 stars

Poor service But happy to take your money

Order placed 12th of December 2023 sent two emails and one email On website when you login, no reply to any of these emails to find out where my order is just kept sending the off the invoice back to me. Tried calling no one there to answer the phone
wouldn’t recommend try somewhere else

3 January 2024
Unprompted review
AllBatteries logo

Reply from AllBatteries

Dear customer,
We deeply apologise for the shipping delay. Could you please send an email to customerservice@allbatteries.co.uk. We will make sure to solve your problem as soon as possible.
Kind regards,
The AllBatteries Team

Rated 5 out of 5 stars

It was easy to find the product I…

It was easy to find the product I wanted on the website and the batteries were delivered without any problems.

23 November 2023
Unprompted review
AllBatteries logo

Reply from AllBatteries

Dear customer,
Thank you very much for your kind words
We're glad that you're satisfied with our services
Kind regards,
The AllBatteries Team

Rated 4 out of 5 stars

Battery is absolutely fantastic but…

Battery is absolutely fantastic but didn't realise it would be shipped from France as thought there pla e was in Solihull England so took a bit of time.but generally good

6 December 2023
Unprompted review
AllBatteries logo

Reply from AllBatteries

Dear customer,

We're happy to hear that the battery is working properly and sorry for the shipping delays. We are doing our best to reduce the lead time.
Kind regards,
The AllBatteries Team

Rated 4 out of 5 stars

Saved me a fortune.08

I have never in my life been delighted to see a battery before. It was my last ditch attempt before i would have to give in and fork out for a new phone. I am not great at this sort of thing but did manage to work out what i needed and AllBatteries just had everything and it was easy to find what i wanted. They kept me informed along the way. My only gripe was having to wait a while for delivery from France. I am impatient but it worked so thank you.

9 November 2023
Unprompted review
AllBatteries logo

Reply from AllBatteries

Dear customer,

We're happy to hear that the battery is working properly and sorry for the shipping delays. We are doing our best to reduce the lead time.
Kind regards,
The AllBatteries Team

Rated 4 out of 5 stars

battery for my rare Moto Guzzi…

Ordered a battery for my Moto Guzzi restoration. Excellent value for money and battery is very good quality. It was sent from France which took a little longer.

8 September 2023
Unprompted review
AllBatteries logo

Reply from AllBatteries

Dear customer,
We're glad that you're satisfied with our services. . Your feedback helps us improve
Kind regards,
The AllBatteries Team

Rated 5 out of 5 stars

Brilliant

I bought a replacement battery for a PDA I own. I was sceptical due to some of the reviews left but honestly the service was great. Product was exactly as described, affordable and works perfectly. Didn’t need to contact customer support at all and item was dispatched quickly. Really pleased with the item and service.

12 October 2023
Unprompted review
AllBatteries logo

Reply from AllBatteries

Dear customer,

Thank you so much for taking the time to leave us this amazing review. Have a nice day!
Kind regards,
The AllBatteries Team

Rated 5 out of 5 stars

Best after care service

1 November 2023
Unprompted review
AllBatteries logo

Reply from AllBatteries

Dear customer,
Thank you very much for your kind words
We're glad that you're satisfied with our services
Kind regards,
The AllBatteries Team

Rated 5 out of 5 stars

Good range of batteries

Good range to select from. Found what I was looking for without difficulty. Delivery a little longer than usual UK deliveries (as product was shipped from France). Delivered batteries appear good quality and have comprehensive data sheet (LiFePO4 battery type).

15 September 2023
Unprompted review
AllBatteries logo

Reply from AllBatteries

Dear customer,
thank you for your review,
We're glad that you're satisfied with our services.Your feedback helps us improve
Kind regards,
The AllBatteries Team

Rated 5 out of 5 stars

excellent replacement battery

easy ordering process, clear & accurate description, quick delivery. Very pleased with this purchase.

23 August 2023
Unprompted review
AllBatteries logo

Reply from AllBatteries

Dear customer,

Thank you so much for taking the time to leave us this amazing review. Have a nice day!
Kind regards,
The AllBatteries Team

Rated 2 out of 5 stars

Enquired about replacement batteries

My first purchase from Allbatteries was okay, I got back in touch trying to source replacement batteries for Wicks power tools unfortunately no reply so can only assume they are not interested, shame as I thought I may of had a response even if it was to say they are not available.

5 September 2023
Unprompted review
Rated 5 out of 5 stars

Panasonic EY6431 and EY6432

Supplied replacement batteries for Panasonic drills some of which we have been using from 2011

22 July 2023
Unprompted review
AllBatteries logo

Reply from AllBatteries

Dear customer,

Thank you so much for taking the time to leave us this amazing review. Have a nice day!
Kind regards,
The AllBatteries Team

Rated 1 out of 5 stars

Couldn’t have been worse

Couldn’t have been worse, definitely avoid.
Slow/no delivery. (30+ days)
Excuses around build time that were not mentioned at point of sale or in KCI email, very poor customer service, missed call backs.
Refund in excess of 13 days and still outstanding.

26 August 2023
Unprompted review
Rated 5 out of 5 stars

Replacement battery for Dyson DC30

Replacement battery for Dyson DC30. The battery arrived on time & was fitted with no problem & works well. I was kept informed of delivery & very happy with the service, would recommend with no hesitation.

21 August 2023
Unprompted review
AllBatteries logo

Reply from AllBatteries

Dear customer,

Thank you so much for taking the time to leave us this amazing review. Have a nice day!
Kind regards,
The AllBatteries Team

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look