As aa foreign national arriving in Manila I needed a car quickly and Allcars delivered on that. I bought a great low milage 2024 vehicle and drove it away in 2 days. Juvy and Kim were particularly hel... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I have contacted these guys at least 6/7 times by the only means possible. Web page submission. I have also emailed various e mail addresses but still nothing. Yodel delivered to the wrong address. Th... See more
Easy to work with. Jim is a great guy. Process took about 2 weeks. We had some hiccups with my bank placing a hold on the check. My only recommendation is to offer clients a wire transfer option, ce... See more
Received an offer from allcars.com. The first inspector never showed up or called to say they were not showing up. When inspector did show up they told my wife and I the car was in excellent conditi... See more
Company details
Written by the company
AllCars created a way to buy a car 100% online that is easy, fair, and designed for peace of mind.
Contact info
941 Ridge Road, 14580, Rochester, United States
- (888) 820-9666
- support@allcars.com
- allcars.com
2.7
Poor
139 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Allcars.com deserves your time and attention
The response from Allcars.com was quite fast. I dealt with Jim, and he was a true professional. He scheduled an at-home inspection of my car, and the inspection was also done quickly and thoroughly. Once they reviewed everything, the transaction was completed to my satisfaction. Overall, I was quite impressed and pleased with my experience with Allcars.com, and would not hesitate to use their service again in the future.
29 July 2021
Unprompted review
Don’t waste your time !
After getting targeted ad on Facebook I called them regarding a 2021 Ram 1500 Laramie with 3k miles that I want to sell. I already had a purchase agreement with vroom for $52,700 and was seeing if I could get more. Scott who was my rep initially told me him they couldn’t offer that much and I should take the vroom offer as it’s really good. Later on that day he called me back And said he made a mistake , they’ll match the offer and pay me first before taking possession unlike vroom. He sent me some docs via email . I signed a the purchase agreement , had it notarized and sent it back. They said an appraiser would come out and ACV auction rep came out week later graded it 5/5. Perfect ! They called me today said they can’t give me what vroom offered even though we had a purchase agreement notarized & signed . Turns out ACV is an auction and they ran it through the auction on consignment. What a waste of time !
22 July 2021
Unprompted review
Reply from allcars.com
We’re sorry we weren't able to complete our transaction. We understand that it can be frustrating at times. We try to use all the tools at our disposal to get the maximum amount for our customers.
Sometimes it doesn’t work out, however often it does and we’re able to give our customers way more than our competitors do. Most importantly we appreciate the feedback.
Bait and switch
Gave me a great offer on my very low miles car. Inspector was enthused at the great shape it was in pre and post inspection. They wasted two weeks of prime summer selling time, got all my car title info and then went missing, no contact from them. I had to contact them when they told me they were no longer interested. HUGE bait and switch and rather suspect.
12 July 2021
Unprompted review
Got a great price and the whole process…
Got a great price and the whole process was really easy. Would definitely recommend.
16 June 2021
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.