Allica Bank Reviews 1,814

As a business customer, my experience with Allica Bank has been genuinely excellent.
Having previously dealt with more traditional banking providers, the difference in service has been immediately noticeable. Allica feels far more personal, responsive and commercially minded. The process of switching my account and overdraft was handled with minimal effort, and the support I have received throughout has given me real confidence in the bank.
What has stood out most is the quality of the people. My Relationship Manager, Danielle Messam, has been friendly, professional, knowledgeable and proactive from the outset. She has taken the time to understand my business properly, communicated clearly, and helped move matters forward efficiently. That level of direct, practical support is incredibly valuable for an SME, particularly when timely decisions and cash flow can make a real difference.
I have also been impressed by the wider team, including the support received around growth funding, especially from Natasha Howe. The experience has felt joined-up, responsive and refreshingly straightforward.
Allica Bank has restored my faith in what business banking should feel like: personal, proactive, commercially aware and genuinely supportive. I have already started recommending Allica to others, and that is probably the strongest endorsement I can give.

Elle is wonderful and assisted where she was able in order to open our business accounts.
However the process can be tedious and slow.
Patience is required

Company have written to tell me they are closing my account for no reason.
I have just spent very large ammounts with the company card ( which they encourage!! ) and it looks like they punish you for doing so.

edit-29/05- you havent requested any response from me.
Basically you are closing my account because i have earnt too much cash back from spending on my company card ( which is what you promote!!)

They advertise spending money(10k a month) and when you do they close your account ! Will be showing all communication .

I’ve just transferred my business account to Allica. It couldn’t have been easier.. The team offer a very personal service and I was guided through the complete process of setting up and switching.
Interest rates are excellent and the website and app intuitive secure and easy to use
Ken and Boni were incredibly helpful and patient thank you
Emma

Henok and Boni have been extremely helpful. They guided me through the process and have been very responsive to any questions I have had. As a result I have referred them to a charity I am a trustee of and they have also signed up. The set up was very easy and I love the fact we can control the trustee access and dual authority from within the Internet portal. Everyone loves it so far. The Internet banking app is so easy to use. A great bank and fantastic customer experience.

Spoke to the same person in the UK each time, easy set up. Just like banks use to be.

I've been very happy with our recent move to Allica from Natwest - would definitely recommend for other SME's.

I transferred 5 business bank accounts across to Allica based on having free accounts, a releationship manager and ease of access online. That was December 2025. Since Feb 2026, they introduced £25 fees per month, per account, the relationship manager has been off since I was transferred across, and I am now in the process of transferring everything back to the previous bank. I also found that integrations are not as good as the other banks. Don't waste your time with these guys. They make you stand on the rug before they pull it from beneath you.

Very easy, very helpful staff and the interest you get on your money is really useflul

Are they for real? They will need you to have at least 4 properties and you need to share all of those property details to discuss the mortgage for one property. Can you imagine such companies exists?

Excellent onboarding experience with Allica Bank. Anna was incredibly responsive throughout the process and made setting up our business account smooth and straightforward. Any questions I had were answered quickly and clearly. Highly recommend for any business looking for a responsive, professional banking partner.

After trying to open an account for our small company for almost 12 months with a high street bank, Ben has been an absolute star and assisted us with successfully setting up an account Allica. Nothing was too much trouble for him - out of hours phone conversations, prompt responses to messaging and emails, even researching to understand our business so he could explain it to his colleagues. Thank you so, so much!

Great, friendly and efficient service from Maria😀👍

Excellent experience. Allica stepped in to help with a fast refinance for us, after the liquidation of MFS.
John and Carmen were so so helpful and efficient in getting this through for us with in a matter of weeks
Highly recommend Allica

SATPAL MADE EVERYSTEP VERY EASY FROM OPENING OUR ACCOUNT TO SETTING EVERYTHING UP FOR US IF YOU DONT UNDERSTAND ANYTHING HES ALWAYS THERE TO HELP SO HAPPY WITH HIS SERVICE HE PROVIDES AS OTHER BANKS DONT HELP YOU AS MUCH AS HE DID

I have been assisted by Simon Loft, the National Key Account Manager and Boni Chakanyuka a Partnership Associate during the set up of my Business Rewards account. Both have been excellent, very knowledgeable.
Would definitely recommend!

Henok has been great from the get go. Our business accounts and general support has been on a 1 to 1 basis. Henoks continued support makes things easy for us as a business as we can just pick up the phone and discuss things directly. Clarity and understanding when banking is always a bonus!

Friendly fast service. Received step by step instructions which has made to switch my account very easily. Staff have been very helpful.

Very good service, would recommend!