alloutdoor.co.uk Reviews 

174
TrustScore 1.5 out of 5

1.3

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Rated 1 out of 5 stars

I ordered Youngs.303 oil (via Amazon). Received wrong product (Express gun oil). Product was time critical, hence Amazon next day delivery. Wish I could give nil stars. And this is how businesses fai... See more

Rated 1 out of 5 stars

The item ordered was correct and delivered quickly - so that part is ok. But I'm only giving one star as I used alloutdoors partner cash back site, which tracked the purchase correctly, and then zero... See more

Rated 1 out of 5 stars

Placed an order with this company on 30th August, received an email with no tracking information completed saying my order had been dispatched. Have phoned the sales number and got no answer, have em... See more

Rated 1 out of 5 stars

So, no website there to order from any longer apparently. I checked UK.GOV companies house website and it is reported there that the company went into liquidation. Was dissolved. Explains why I couldn... See more

Company details

  1. Camping Shop

Information provided by various external sources

All Outdoor are an outdoor accessories company stocking a huge range of outdoor equipment, and providing an excellent customer service.


Contact info

1.3

Bad

TrustScore 1.5 out of 5

174 reviews

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No recent history of asking for reviews

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1.3

All reviews

(174)

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Rated 5 out of 5 stars

Excellent product range, knowledge and customer service

Fantastic depth and range of products that covers everything you need for travel, the outdoors and those must have gadgets and at a really broad range of price points to suit every budget. They back this up with excellent product knowledge and then really swift despatch and delivery service. Really impressed with the whole experience - I'll definitely be buying from them again!

23 June 2016
Unprompted review
Rated 5 out of 5 stars

Incredible customer service

There was only 7 minutes in between the order received email and the order dispatched email. Then when I realised that I had ordered the wrong item my call to return it was answered quickly, very courteously and a full refund was offered no questions asked.

17 May 2016
Unprompted review
Rated 5 out of 5 stars

Superb customer service

I just wanted to write a quick review of the customer service provided by all outdoor. I don't think I've received better service anywhere these guys are excellent. Communication is fantastic and I wouldn't hesitate to use them again and would highly recommend them to anyone. Thank you!

27 March 2016
Unprompted review
Rated 5 out of 5 stars

Excellent Customer Service

Thanks to Sara, the faulty backpack was replaced within 24 hrs. Excellent communication throughout the process and swift response to my complaint (within the next minute). Initially I though it was the acknowledgement to my email.
Overall good products and great customer service. Couldnt fault a thing.

11 March 2016
Unprompted review
Rated 5 out of 5 stars

Great customer service & Alternative to Amazon etc

First off, very quick & efficient customer service! I emailed about a problem with my debit card payment and worried about two payments going through and had a reply within ten minutes sorting my problem out.
Also, I really dislike buying stuff from amazon so do not mind paying an extra pound or two to get around the big companies :) Finally, in writing this, just had a popup saying item has been dispatched, all within 20 minutes, very happy man, thank you Alloutdoor and their C/S adviser Sara

8 March 2016
Unprompted review
Rated 5 out of 5 stars

Excellent customer service

After ordering an engraved penknife which then appeared to have been lost in the post, I was in contact with their customer services department over several days and they were truly excellent. Very prompt replies to my emails and an offer of a replacement product (even a higher cost one at no extra charge). Fortunately the missing item turned out to have been delivered to the wrong address by the Post Office and was re-directed by them to us. I would have no hesitation in recommending this company - they were outstanding from speed of dispatch of the item ordered to the quality of their customer service department when things didn't go to plan!

24 February 2016
Unprompted review
Rated 4 out of 5 stars

Extremely pleasant

Was very happy with the service I got from their customer service, asked for advice and they helped me out a great deal.

18 February 2016
Unprompted review
Rated 5 out of 5 stars

Very happy!

The customer service team were really helpful! Placed my order in the afternoon and it arrived the following day. Will definitely be using All Outdoor again. Thanks guys!

11 February 2016
Unprompted review
Rated 5 out of 5 stars

Amazing customer service

Nothing was too much trouble for Alex at AllOutdoor. A minor problem with an order was rectified with genuine interest and care. Honestly some of the best and friendliest customer service I have had in a long time. Orders are dispatched in no time at all and products of high quality.
Thank you very much, I will definitely be back and would highly recommend.

17 November 2015
Unprompted review
Rated 5 out of 5 stars

Amazing service!

Tons of top quality stuff! I had looked on an auction site for my camping gear when I was off to the Isle Of Man.
However I decided to go with All Outdoor as wanted to bring the gear home and use it again.
All I can say is those few extra quid were well spent! My friends had gone down the auction site route and their gear was awful, thin, wasn't warm, wasn't waterproof and almost destroyed itself in a light breeze.
They all left their gear there!

11 November 2015
Unprompted review
Rated 5 out of 5 stars

Very Happy Customer!

Extremely quick delivery (arrived 2 days earlier than I expected), fantastic knife (leatherman wave) for a great price.

Very friendly and informative customer service, when I rang up to enquire about maintaining the knife and I was also given useful suggestions for use of various tools on the knife, that I would otherwise have overlooked.

I won't hesitate to use this company again and would highly recommend to others!

27 October 2015
Unprompted review
Rated 5 out of 5 stars

Quick and reliable

I was going camping and forgot to order flameless flasks and only remembered 2 days before I was due to go. I searched the Internet but if I wanted it next day they were going to make me pay plenty for it that's for sure! Until I come across these guys! They charged a quarter of what everyone else was expecting for next day delivery. The product came with no hassle. Great honest company.

27 October 2015
Unprompted review
Rated 5 out of 5 stars

Great company to deal with

Sometimes you get the impression when you call an on-line based company that they are only interested in selling you products but have very little knowledge of what they are selling. Alloutdoor were totally different, they could answer all my questions with confidence, gave me excellent advise and my purchases arrived when expected. Totally happy with Alloutdoor, I will be using them again for sure.

22 October 2015
Unprompted review

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