Allsole Reviews 6,081

TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Evaluating 322 reviews, reviewers had a great experience with this company. Customers frequently highlight the excellent service and fast delivery, often receiving their orders sooner than expected. Many people are particularly pleased with the competitive pricing, finding significant savings on various products compared to other retailers. The ordering process is generally described as easy and efficient, with good communication regarding shipping updates. However, some customers were dissatisfied with issues related to product accuracy and order fulfillment. A few people reported receiving incorrect items, such as wrong sizes or styles, and experienced difficulties with the returns process or obtaining refunds. There were also isolated instances of orders being lost or not arriving as expected.

What people talk about most

Delivery service

Clients share positive opinions on delivery service. Many customers praise the speed of delivery, with... See more

Product

People report ambiguous experiences with product. Many customers praise the good selection of brands, bargain... See more

Order

Customers had ambiguous experiences with order. Many reviewers reported issues such as missing items, lost... See more

Price

Reviewers highlight positive aspects of price, often finding great bargains and competitive deals on various... See more

Service

Consumers generally find the service to be positive. Many reviewers praise the fast, efficient, and faultless... See more

Reviews shaping this summary

Rated 4 out of 5 stars

My first review of these was not very good. However. They contacted me regarding the review. I explained why I gave such a negative review. Now being fare. I was not aware that a couple of things incl... See more

Rated 4 out of 5 stars

The cost obviously and how quickly the parcel arrived to my house. But I'm a bit disappointed that only two days after my order sent in you have a further ten percent discount😪

Company replied

Rated 5 out of 5 stars

I ordered some boots late Sunday - they arrived the next day (Monday)! Faultless service, beautiful Dune boots and absolute bargain price, what more could I want, will always use Allsole for future p... See more

Company replied

Rated 5 out of 5 stars

Your company are brilliant great boots and shoes and remarkable price .fantastic delivery times as they say dispatch the same day and I think they do mine came within 2 days thanks just order another... See more

Company replied


Company details

  1. #163 of 214 best companies in Shoe shop
  2. #242 of 281 best companies in Fashion accessories shop

About Allsole

Written by the company

Useful Links



About Us

allsole is the online footwear destination with the latest luxury footwear. Working with the world’s leading brands to create a collection that offers fashion and functionality. Our collections carry the latest trends from the most in-demand brands including Ugg, Dr. Marten, Vans and more. Whatever the occasion, find the sought-after styles of the season at allsole.


Contact info

4.0

Great

TrustScore 4 out of 5

6K reviews

5-star
4-star
3-star
2-star
1-star

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Rated 5 out of 5 stars

Good service great delivery

Good service great delivery

9 August 2025
Allsole logo

Reply from Allsole

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,

Leah

Rated 5 out of 5 stars
Allsole logo

Reply from Allsole

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,

Leah

Rated 5 out of 5 stars

I saw the boots online

I saw the boots online, ordered them and they were delivered very quickly.

6 August 2025
Allsole logo

Reply from Allsole

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,
Sue

Rated 5 out of 5 stars

Lovely piece

5 August 2025
Allsole logo

Reply from Allsole

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,
Sue

Rated 5 out of 5 stars

Great website

Great website. Fast delivery.

9 August 2025
Allsole logo

Reply from Allsole

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,
Sue

Rated 5 out of 5 stars

Great value, quick delivery

I ordered some Clarks signature shoes, they were much cheaper than elsewhere and arrived really promptly. Im so pleased with them.

5 August 2025
Allsole logo

Reply from Allsole

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,
Sue

Rated 1 out of 5 stars

Ordered a size 7 ugg boot guard, disappointed

Ordered a size 7 ugg boot guard, a size 10-12 arrived (I double checked it wasn't my mistake on my order email) returned the item at my own cost even though it was not my fault. No way to report their mistake on return form and no way to get the money I spent returning the item back. Delivery was quick and the returns process was fairly simple. Currently awaiting my refund so I can't comment on whether I actually got the refund yet. Overall disappointed, this was my first order from them and most likely my last.

5 August 2025
Allsole logo

Reply from Allsole

Hello Laura,

We appreciate your feedback and regret that you received the incorrect size. We're sorry for the cost incurred in returning the item and the difficulty reporting the error.

A message has been sent to your account to resolve this.

Kind regards,
Liam

Rated 2 out of 5 stars

I have raised an issue regarding my…

I have raised an issue regarding my recent purchase. They told me that they will get back to me after 3-5 working days. I have followed up on the 5th working day but I still didn't find any answers. Today is the 10th day and still haven't received any feedback. I hope they can improved their after sales services.

26 July 2025
Allsole logo

Reply from Allsole

Hello John,

We apologise that you have not received a response regarding your purchase issue. We understand your frustration with the delayed feedback.

A message has now been sent to your account.

Kind regards,
Liam

Rated 5 out of 5 stars

Sarah

I’ve never used Allsole before but ordered trainers on Tuesday and they arrived on Wednesday! Great service. Highly recommended.

7 August 2025
Allsole logo

Reply from Allsole

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,
Sue

Rated 5 out of 5 stars

All good everything went fine early…

All good everything went fine early delivery great product

3 August 2025
Allsole logo

Reply from Allsole

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,
Sue

Rated 5 out of 5 stars

Love my boots!!!

Love my boots! The best quality, so comfortable and fashionable. arrived after 2 days of ordering. beautiful footware range.

7 August 2025
Allsole logo

Reply from Allsole

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,
Sue

Rated 5 out of 5 stars

First time using this company and was…

First time using this company and was delighted with the prices ..quick delivery

7 August 2025
Allsole logo

Reply from Allsole

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,
Sue

Rated 5 out of 5 stars
Allsole logo

Reply from Allsole

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,
Sue

Rated 1 out of 5 stars

Wrong size sent.

Wrong size sent.

6 August 2025
Allsole logo

Reply from Allsole

Hello,

Thank you for taking the time to leave your review.

I am sorry that you have faced this problem with your order, I have investigated your issue and sent a message to your account, please see this when possible.

I look forward to resolving this for you.

Kind regards,
Liam

Rated 5 out of 5 stars

Great service and fast delivery

Great service and fast delivery

6 August 2025
Allsole logo

Reply from Allsole

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,
Sue

Rated 5 out of 5 stars

Fab service

Fab service

5 August 2025
Allsole logo

Reply from Allsole

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,
Sue

Rated 5 out of 5 stars

Prompt delivery

Prompt delivery, lovely Wellies

5 August 2025
Allsole logo

Reply from Allsole

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,
Sue

Rated 5 out of 5 stars

Great quality

Great quality, great price, fast delivery.

4 August 2025
Allsole logo

Reply from Allsole

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,
Sue

Rated 5 out of 5 stars

Super fast easy delivery

Super fast easy delivery. Item well packaged

31 July 2025
Allsole logo

Reply from Allsole

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,
Sue

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