Alpari 

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Rated 5 out of 5 stars

Simple, reliable, convenient top-up with crypto stablecoins. A little bit substantial spread in BTC (60USDT approximately). Crypto withdrawals take more time then deposits. Wait for 24 hours and then... See more

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Rated 1 out of 5 stars

Absolutely awful. I v've never seen worse company. I transferred money to deposit account but forgot tag. Every baby knows that without tag usdt go to Alpari 's account. The people from Alpari spen... See more

Company replied

Rated 4 out of 5 stars

So far so good. I am using them for a year and so far the spread and price feed on ECN account are good. Commissions are low, so I like the trading conditions they offer. What I don't like is th... See more

Rated 1 out of 5 stars

I am very dissatisfied with Alpari and I will no longer trade with this broker. All candles show gaps between open and close, and there are strange shadows that completely distort price action. The ca... See more

Company replied

Company details

  1. Finance broker
  2. also in
  3. Investment service
  4. Non-bank financial service
  5. Stock broker

Written by the company

Alpari is one of the world’s longest-established global financial trading brands trusted by 1+ million clients, with a footprint in a large number of countries worldwide. We offer a comprehensive trading service that aims to provide traders of all kinds with a gateway to global opportunity, which is reflected in our dedication to building products and services clients value and serves everything they would need to access and trade hundreds of instruments across the FX, Metals, Commodities, Indices, Stocks and Crypto markets with spreads starting from zero, ultra-low commissions, and great leverage to maximise opportunities; in addition to secure payment systems with more than a dozen regional and global payment options to safely deposit or withdraw trading funds. We offer competitive pricing, rapid execution, an array of trading tools, advanced trading platforms and free access to financial news and analysis to help our traders on every step in their trading journey. We cater to every trading enthusiast, as we provide a complete online educational service, a customer service hotline in the trader’s local language and the confidence to start trading, knowing that we have our clients’ best interests at heart.


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(292)

64 reviews in the last 12 months

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Rated 1 out of 5 stars

Be very careful

Be very careful. The system will deny your access to trading platforms, no one helps you, then they will charge you for inactivity, easily you will just lose your money.

This is edit after Alpari reply,
I have my messages and emails trying to contact with Alpari team, no one answered, look like a fake platform, how would you say your team are there to help? You denied my access, you didn’t answer my messages, then charged me for being inactive.

15 December 2024
Unprompted review
Alpari logo

Reply from Alpari

Dear Shahram,

We’re sorry to hear about your experience. Access issues can happen for various reasons, such as security checks or incorrect login details, but our support team is always available to help resolve them.

Inactivity fees apply only after prolonged periods of no trading, as outlined in our terms. If you need assistance with your account, please contact us or live chat on www.alpari.com, and we’ll be happy to assist.

Best,
The Alpari Team

Rated 1 out of 5 stars

acting like gangsters

They take away my uninvested funds in my Alpari account without any notification or accountability to me! All employees are hiding under their nicknames. Do not respond to your demands. Registered offshore on the islands. They do whatever they can think of. Absolute impunity.
Stay away from this company!

13 November 2024
Unprompted review
Alpari logo

Reply from Alpari

Dear Serge,

We’re sorry to hear about your experience. Alpari operates with transparency, and any deductions from accounts follow our terms and conditions, such as inactivity fees. We always notify clients through the platform or registered email about important account actions.

If you believe there was an issue with your funds, we’d be happy to review your case. Please contact our support team or live chat on www.alpari.com, and we’ll assist you.

Best,
The Alpari Team

Rated 1 out of 5 stars

Removal of every PAMN account

The broker has just removed and manually closed all PAMN account positions without regarding it's customers and what was more shocking to me was they did it on Saturday which is a weekend day
However i'm sure this broker is not connected to a solid liquidity provider at all and all the positions are within it's own platform otherwise they wouldn't be able to do so on Saturday, i mean i'm laughing so hard while i'm writing this this is hilarious in a broker history, however i'm sure there are similar worst case scenarios happened on an unregulated broker these days.

Anyway, stay far way from this types of brokers, these brokers tends to do many shady stuff in order to wipe out your investment.
i'm sure there are many decent brokers which provide services to your country and if ur living in an embargo country there are decent brokers but you have to pay more fees or swaps, however that would be way better than a broker closing your positions and wiping your account.

6 November 2024
Unprompted review
Alpari logo

Reply from Alpari

Dear Omid,

We understand your frustration and appreciate your feedback. If you believe there was an issue with your account, we’d be happy to review it. Please reach out to our support team or live chat on www.alpari.com, and we’ll assist you.

Best,
The Alpari Team

Rated 5 out of 5 stars

a trusted broker

your funds are safe and it's a trusted broker, i've been trading with them for more than 2 years and made alot of withdrawals with no issue.
The customer service are sometimes slow to respond, but the most important thing which is funds safety is 100% guaranteed

23 October 2024
Unprompted review
Rated 1 out of 5 stars

Scammers. You can not withdraw your money

There was some money, about $100. I decided to withdraw it. Basically, I needed a photo of my card, a bank statement confirming the card is mine, a housing payment receipt with my last name on it, and a bunch of other documents and reasons to delay the withdrawal. Some of the documents from the bank were rejected, saying they were not properly formatted. For a virtual card, you have to take a screenshot from the personal account and edit it in Photoshop to meet their requirements. I submitted all the documents, waited for the money, but then I got an email saying: "Payment error, please try again." It’s a nightmare, really. Take care of your money!

29 August 2024
Unprompted review
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Reply from Alpari

Dear Андрей,

We understand your frustration and appreciate your feedback. Alpari follows strict verification procedures to ensure the security of client funds and comply with regulations. While document requirements may seem extensive, they are in place to protect both traders and the platform.

If you’re still experiencing issues with your withdrawal, please contact our support team or live chat on www.alpari.com, and we’ll do our best to assist you.

Best,
The Alpari Team

Rated 1 out of 5 stars

Alpari is cheater to customers

Alpari is cheater to customers. To attract clients, they starts user covenient payment methods, after join they blocks the method and causes customer loss. Also their system is much prone to loss customers.

26 December 2023
Unprompted review
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Reply from Alpari

Dear Kumar,

We’re sorry to hear about your concerns. Payment methods may change due to regulatory requirements or provider availability, but we always strive to offer reliable alternatives.

If you’ve faced specific issues with deposits, withdrawals, or trading, we’d like to assist you. Please contact our support team or live chat on www.alpari.com.

Best,
The Alpari Team

Rated 1 out of 5 stars

DONT TRUST this candle maker broker.

13 December 2023
Unprompted review
Alpari logo

Reply from Alpari

Dear Miss Nino,

We’re sorry to hear that you feel this way. Alpari operates with transparent trading conditions and works with top-tier liquidity providers to ensure fair execution.

If you’ve had a specific issue, we’d like to understand more and assist you. Please reach out to our support team or live chat on www.alpari.com.

Best,
The Alpari Team

Rated 1 out of 5 stars

I had a bad experience with Withdraw

20 May 2023
Unprompted review
Alpari logo

Reply from Alpari

Dear Hossein,

We’re sorry to hear about your withdrawal experience. Processing times can vary depending on the payment provider, but we always aim to complete transactions as quickly as possible.

If you’re facing any issues, please contact our support team or live chat on www.alpari.com, and we’ll be happy to assist.

Best,
The Alpari Team

Rated 5 out of 5 stars

Professional Team

the best broker I have ever traded with, easy deposit and easy withdrawal, professional Support from their team. highly recommended this broker

14 July 2023
Unprompted review
Rated 1 out of 5 stars

Untrustworthy

I submitted my documents, i got verification message and the agents said you did not submit in our website, their address is alpari.com but in mt5 server info is alpari.pro which is not exist! Agents has 2 names, upload documents not working ! So untrustworthy

29 June 2023
Unprompted review
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Reply from Alpari

Dear Pedro,

We’re sorry to hear about your concerns. Alpari's official website is www.alpari.com, and document verification must be completed through our secure portal. If you received conflicting information, we’d like to clarify and assist you.

Please reach out to our support team or live chat so we can review your verification status and resolve any issues.

Best,
The Alpari Team

Rated 1 out of 5 stars

Beware: Industry's Most Notorious Scam Artists - Stay Clear!

These are, without a doubt, the biggest scam artists I have ever come across in the industry. I strongly advise staying as far away as possible. It's astounding how they operate, luring unsuspecting individuals with enticing offers and promises. But don't be fooled. When it comes to withdrawing your hard-earned money or closing your own account, they conveniently place countless obstacles in your path, making it a nearly impossible feat.

Save yourself the excruciating grief and endless aggravation by aligning with a reputable company that operates within the bounds of regulation in a legitimate country. Don't settle for some shady tax haven or an offshore island with a wild west mentality. Choose a company that values transparency, accountability, and the protection of its clients.

In this treacherous financial landscape, it's crucial to find a trustworthy partner that prioritizes your interests. Look for a provider with a solid track record, a strong presence in the industry, and a commitment to client satisfaction. Don't allow these scam artists to tarnish your financial well-being and erode your trust. Make an informed decision and opt for a company that has earned its reputation through integrity and responsible practices.

20 June 2023
Unprompted review
Alpari logo

Reply from Alpari

Dear Orhan,

We’re sorry to hear about your experience. Alpari operates with transparency and follows strict policies for deposits, withdrawals, and account management. While security checks and processing times may sometimes cause delays, we never block legitimate withdrawal requests.

If you’ve encountered any issues with your account, we’d be happy to review your case and assist you. Please reach out to our support team or live chat on www.alpari.com.

Best,
The Alpari Team

Rated 1 out of 5 stars

SCAM Brokers

They closed my trades without informing me and announced that it was a technical problem, but they did not compensate me and I lost a lot.
You are not a reliable broker, it took 2 days to withdraw from my account and I was charged a huge commission for the withdrawal
The Support also has no nerves and seems to be hostile to the customer
I do not have a good experience with this company and I recommend that no one works with them.
They only claim, but they don't provide good service at all and that all the awards they have received are fake

1 June 2022
Unprompted review
Alpari logo

Reply from Alpari

Dear Malihe,

We’re sorry to hear about your experience. Trade closures can happen due to market conditions, margin levels, or technical issues, but we always aim for fair and transparent execution. If you believe there was an error, we’d be happy to review your case.

Withdrawal times depend on the payment provider, and fees are clearly stated in our terms. We appreciate your feedback on our support team and will work on improving our service.

Please contact us on live chat via www.alpari.com, and we’ll do our best to assist you.

Best,
The Alpari Team

Rated 3 out of 5 stars

This was my last broker, still remember

This was my last broker. I really enjoyed their cash back program, but it got progressively worse as the years passed. Great asset choice, and great education program. I had some trouble withdrawing money that left a bad feeling after working with them. From a 775$ withdrawal they kept 78$ between them and their Armenian bank. Crazy.

27 May 2022
Unprompted review
Rated 1 out of 5 stars

ALPARI ARE SCAMMERS AND THIEVES!!!

ALPARI ARE SCAMMERS AND THIEVES!!!
Yesterday I replenished the account 44063791 on 04/13/2023 at 13:34 Visa, MasterCard, Mir (EvolutMoney) Trading account 142054390 500.00 RUR I transferred this amount, but my account was not replenished. Either it's a system failure or a real intent to steal and fraud, but no one in the company will deal with you. DO NOT TRANSFER YOUR MONEY TO THEM, THEY MAY SIMPLY NOT REACH THEM ALREADY AT THE INPUT STAGE!!! Here is their answer: Application No. 44063791 was rejected. Dear Andrey ........! Application No. 44063791 was rejected. Reason for rejection: the payment with the specified parameters was not credited to the company's accounts. ALL BINGO. A DAY OF EMPTY CORRESPONDENCE IN THE CHAT AND BY MAIL, CALLS TO THE OFFICE, DID NOT GIVE ANYTHING. THINK ABOUT WHETHER IT IS NECESSARY TO CONTACT THEM AT ALL! THESE ARE SCAMMERS OF PURE WATER.

13 April 2023
Unprompted review
Alpari logo

Reply from Alpari

Dear Andrew,

We understand your frustration and take payment issues seriously. If a deposit fails, it usually means the funds were not credited to our accounts, often due to a processing issue with the payment provider. In such cases, the amount should be returned to your original payment method.

We’d like to assist you in resolving this. Please contact our support team or live chat on www.alpari.com with your transaction details, and we’ll investigate further.

Best,
The Alpari Team

Rated 1 out of 5 stars

SCAM

it's the worst broker I have ever used. it changes pending orders in a way that causes great loss of money. total scam!

13 February 2023
Unprompted review
Alpari logo

Reply from Alpari

Dear Hasan,

We’re sorry to hear about your experience. Pending orders execute based on market conditions, including price gaps and volatility, which can sometimes lead to slippage. Alpari operates with transparent execution policies and does not manipulate trades.

If you believe there was an issue with your orders, please contact our support team or live chat on www.alpari.com, and we’ll be happy to review your case.

Best,
The Alpari Team

Rated 5 out of 5 stars

Alpari forex is one of the best broker…

Alpari forex is one of the best broker so far. I have been trading with them since 2017 and I can beat my chest that ' it's a great broker'. They have good customer support, depositing into your account is easy and seamless and their withdrawals method are even more easier and seamless. Your fund with Alpari is so secure, that no third party can withdraw your fund without you knowing.
I recommend Alpari to all and sundry.

9 February 2023
Unprompted review
Rated 1 out of 5 stars

Alpari is on the way to SCAM

Alpari is on the way to SCAM, hold your depo, once depo you cannot wd your money with so many reason.
They require token send via sms or automated call but token never received.
I'm still struggling with wd proccess.

17 January 2023
Unprompted review
Alpari logo

Reply from Alpari

Dear MBG,

We understand your frustration and want to help. Withdrawal security measures, including SMS or automated call verification, are in place to protect your funds. If you’re not receiving the token, there may be an issue with your phone provider or settings.

Please reach out to our support team or live chat on www.alpari.com, and we’ll assist you in resolving this.

Best,
The Alpari Team

Rated 1 out of 5 stars

withdrawal system is very poor.

1 July 2022
Unprompted review
Alpari logo

Reply from Alpari

Dear Md Mikdad Khan,

We’re sorry to hear about your experience. Withdrawal times can vary depending on the payment method and provider processing times. We always aim to complete transactions as quickly as possible.

If you’re facing delays, please contact our support team or live chat on www.alpari.com, and we’ll be happy to assist.

Best,
The Alpari Team

Rated 2 out of 5 stars

Poor support and emails left unanswered

27 September 2022
Unprompted review
Alpari logo

Reply from Alpari

Dear Andrzej,

We’re sorry to hear that you haven’t received a response from our support team. We strive to assist all clients as quickly as possible and regret any delay you’ve experienced.

Please reach out again or live chat on www.alpari.com, and we’ll make sure your concerns are addressed.

Best,
The Alpari Team

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